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Courtyard by Marriott Frederick

Certificate of Excellence
3.0 of 5
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5225 Westview Drive, Frederick, MD 21703
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Courtyard by Marriott Frederick
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Ranked #4 of 22 Hotels in Frederick
Certificate of Excellence 2014
A recent review
3 of 5 stars Reviewed June 15, 2012
beachgirl515 Lebanon, New Hampshire
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95 reviews from our community

Traveler rating
    35
    42
    14
    2
    2
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23
18
10
39
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard by Marriott Frederick
See the most recent reviews
Lebanon, New Hampshire
Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 15, 2012

My 2 sisters and I arrived late afternoon, we checked in only to find a rather smallish room for the 3 of us. The bathroom was tiny, and the foyer was tight. We had explained to the front desk that we were down visiting family two of us had traveled over 500 miles from New England and wanted to be... More 

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Toronto, Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 18, 2012

Completely surprised by our stay a few weeks ago. I knew Courtyard's are fairly predictable and good quality, but this hotel blew away our expectations. I'm not sure how long ago the renovations were made to this hotel, but it honestly equals some 4 star hotels that I have stayed at in the past - seriously. Walk in to the... More 

Was this review helpful? Yes 2
Buffalo, New York
Senior Contributor
37 reviews 37 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 6, 2012

Stayed here for business last month. The lobby had been recenlty refreshed but the room was so so. The staff was pleasant and the location convenient. The walls between the rooms are not well insulated and one can easily here conversation, bathroom activities and television.

Was this review helpful? Yes 2
Rochester, New York
Top Contributor
1,684 reviews 1,684 reviews
63 hotel reviews
548 helpful votes 548 helpful votes
4 of 5 stars Reviewed April 10, 2012

Overall, I had a very nice experience at the Frederick Courtyard Marriott. I arrived at 12:30 AM, in route to Washington, D.C. Even though I had no reservation, the front desk clerk was very friendly and accommodating in giving me a choice of rooms, and then getting me checked in. The rooms itself was fairly nice, with a great bed... More 

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Philadelphia, Pennsylvania
Top Contributor
68 reviews 68 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 2, 2012

We didn't spend much time here... checked in at 10 pm and left about 9 in the morning. We wanted a good night's sleep though and we know that Marriott beds and pillows are usually pretty wonderful. No disappointment here. Clean room (2 Queen beds) and bathroom... really great shower head and water pressure... fluffy white towels. Front desk was... More 

Was this review helpful? Yes 1
Linthicum Heights
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2012

This newly renovated property is one of the nicest Courtyard's I have stayed in. The lobby is bright and modern with a Bistro and Bar also serving Starbucks, which the food was great by the way, and service was quick and convenient. The front desk staff was very helpful with explaining the area to me. and helping in any way... More 

Was this review helpful? Yes 1
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review

Thank you for your feedback! Wow - nice summary. I know the owners take a lot of pride and their reinvestments really show. The staff does as well. I'm lucky! More 

USA
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 20, 2012

Stayed at this shabby Marriott for a week in October 2011. It was warm and the windows were open and I assumed I was getting a mosquito or spider bite. However, when I returned home and continued to get bites I put two and two together and sure enough it was bed bugs. I called the hotel and they "inspected"... More 

Was this review helpful? Yes 1
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review

We spoke to this guest before and after numerous inspections of this room and before a complete rooms renovation where all furniture and bedding was replaced and no other complaints or evidence was found. More 

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 27, 2011

I stayed with my boyfriend here in town from Virginia Beach. While the room was clean and roomy, the service was slighty shotty. Upon checkin he was told the room included complimentary breakfast, but when we asked at the front desk, they said it was extra. Then when we got our receipt it said "Stay for Breakfast" so he went... More 

Was this review helpful? Yes 3
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review

Thank you for your feedback. We have recently undergone a systems change so that all breakfast included rates are much more easily identifiable. Many of our guests expect a great restaurant with lots of healthy options including Starbucks that our Bistro (also open for dinner and drinks) offers. I wish I knew who you were so I could make this... More 

Washington DC, District of Columbia
Top Contributor
122 reviews 122 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed November 13, 2011

This is pretty much your basic Courtyard, no frills, everything you come to expect from Marriott. Two complaints, they didn't change their clocks when daylight savings time ended and the wake up call came an hour early. Also the train tracks are not far away and you can hear them. If you are a light sleeper look to stay in... More 

Was this review helpful? Yes 1
Matt C, General Manager at Courtyard by Marriott Frederick, responded to this review

Thank you for your feedback. I completely agree that we are in a great location, right off the highway and not far from downtown. As far as a railroad, I'm not aware of one anywhere near here. Our clocks are being reviewed. They should change time automatically, but shame on us if we didn't catch one that didn't. Thank you... More 

UK
Senior Contributor
40 reviews 40 reviews
40 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed October 30, 2011

A large number of hotels could learn a bit about how to make a guest-friendly lobby from this hotel. Clean, modern, lots of space to relax and all amenities close by. Rooms too, are good and well proportioned and bathrooms clean and tidy, although a bit more light would have been good. While many reviewers seem to be waxing lyrical... More 

Was this review helpful? Yes 1
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