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All 21 Frederick hotels

Extended Stay America - Frederick - Westview Dr.

2.5 of 5 Hotel   |   5240 Westview Dr, Frederick, MD 21701
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Extended Stay America - Frederick - Westview Dr.
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Ranked #14 of 21 Hotels in Frederick
A recent review
4 of 5 stars reviewed 1 week ago
Jim S Dillsburg, Pennsylvania, United States
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51 reviews from our community

Traveler rating
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    7
    3
    8
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11
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dillsburg, Pennsylvania, United States
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Most chain hotels along the interstate are expected to be loud and hyper busy. This property, just off Routes 70 & 270 in Frederic/Buckeystown is a notable exception. Located on the outer edge of a business park (Bechtel Engineering is directly across the street) it is convenient for salesmen and quiet on weekends. The staff is extremely friendly and accommodating,... More 

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Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write such a positive review. I am glad to hear that you were pleased with the quality of our rooms. It's also great to hear that our staff made you feel welcome and that you had a peaceful stay here at Extended Stay America. Thank you again for your review. We look forward... More 

Hartford, Connecticut
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was good all the way around. Convenient kitchenette, spacious room, good rates, especially offers for repeat customers. One morning they ran out of paper coffee cups and provided ceramic restaurant cups so as not to inconvenience travelers. This was our second stay, and we will stay there again.

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Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your spacious room and that we provided you with great service during your stay with us. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed September 10, 2014

I stayed in my earlier visits as well to Extended Stay America and had experienced everything excellent.This time I am staying in Extended Stay America,215 N.Milwaukee Ave.,Vernon Hills,IL 60061.I came in first day and took the hotel shuttle first day to office and then in the evening waited for 45 minutes ,I was 15 minutes before scheduled time to avoid... More 

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Endicott, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 26, 2014

Wilson, the GM and his staff Taylor, Chastity, Faith, Amy and Antoine were among the most friendly, compassionate, empathetic and professional people encountered by me. However the Wi-Fi took forever to get squared away and also, now that my address has changed to Columbia, MD they will not forward my mail. Also, although it would be a great expense, the... More 

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Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I appreciate you taking the time to write a review about your stay with us. As this hotel's manager, I am pleased to read the comments about my friendly and accommodating staff. Still, I do apologize that our entrance doors did not meet your needs and that there were issues with the Wi-Fi while you stayed with us. Your feedback... More 

Fort Drum, New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 23, 2014

The front clerk was an absolute nightmare. She was unfriendly and rude. The condition of the room was absolutely DISGUSTING. There were stains on the mattress covers of BOTH beds. The room smelled of cigarette smoke (the entire floor did in fact and it was "non smoking"). There were stains all over the walls in every room. I took some... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am so sorry that you received such poor service from our front desk staff. As this hotel's manager, I can assure you that I will be meeting with my staff to discuss customer service standards to prevent your experience from being repeated. As... More 

1 review
4 of 5 stars Reviewed July 6, 2014

My first impression of the extended stay was beyond exceeded my expectations of service, Taylor Turner is an excellent host and front desk clerk that will help anyway she can to make people happy and satisfied while staying here.

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Durham NC
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2014

Was traveling with an elderly parent for a family event in town. One room was a handicap access room which met the needs for the parent. While it is designed for a long term business stay, the only two drawbacks on the handicap room is 1) there is no adjoining access to this room from another room (we had two... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

We appreciate you taking the time to write a review of our hotel. We are glad that we were able to accommodate you and you parent. We are pleased that you enjoyed your clean room and our fully equipped kitchens. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Frederick, Maryland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 15, 2014

Housekeeping horrible!!! Staff attitude sucks royally! Free wifi doesn't work. Asked for missing utensils and didn't get it. Staff forgot to bring clean towels after I took the dirty ones to the front desk. Room was cleaned twice in 5 weeks and when I called to ask them to clean my room I was told they had already cleaned it... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Frederick - Westview Dr., responded to this review

Thank you for taking the time to write a review about our hotel. We are very disappointed to hear about your experience and that our hotel did not meet your expectations. We will conduct a staff meeting to ensure that our entire hotel is meeting our high standards. We will also be working with our housekeeping staff on a new... More 

Lakewood Ranch, Florida
Contributor
19 reviews 19 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 4, 2014

My wife and I stayed at the Extended Stay in Frederick, Maryland from 9 to 18 June 2014. This was our second stay out first being a year ago. It is located in a quiet section of Frederick and yet close to a shopping center with restaurants, movie and retail stores. The staff was very friendly and accommodating. We stayed... More 

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Frederick, Maryland
1 review
5 of 5 stars Reviewed April 25, 2014

The receptionist name chastity is great make us feel welcome ,and accommodated us . we came in before checking time. The price is great specially if you stay for a week.the property is located right next to a shopping center and the golds gym which is great.

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Additional Information about Extended Stay America - Frederick - Westview Dr.

Address: 5240 Westview Dr, Frederick, MD 21701
Phone Number:
Location: United States > Maryland > Frederick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Frederick - Westview Dr. 2.5*
Number of rooms: 101
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Also Known As:
Frederick Extended Stay

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