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All 21 Frederick hotels

Holiday Inn Frederick Hotel & Conference Center

3.0 of 5 Hotel   |   5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
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47%
Ranked #14 of 21 hotels in Frederick
A recent review
3 of 5 stars reviewed 1 week ago
jc5771 Radcliff, Kentucky
  • Reviews (132)
  • Photos (30)
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132 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Radcliff, Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I have to say that the people at the front desk were very nice and made us feel welcome.We had great service at breakfast, the ladies were the best. I have only one big complaint. I spent the extra money for a king size bed, and they gave us a corner room that overlooked the pool. It was a great... More

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your response on your recent stay with us! We definitely enjoyed having you here and it's great to hear that our staff was able to accommodate you throughout your stay. The information was passed along to us by our front desk agent about the concern with the bed (so this rings a bell) and if you are... More

Findlay, Ohio
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The decor was a bit dated, but we loved our stay. We had a room that opened to the pool area, the pool and hot tub were very clean. We enjoyed our stay. There was a wedding reception going on but the noise did not disturb us at all. Our room was very clean and comfortable. We would definitely stay... More

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you so much for the review of your recent stay with us at the Frederick Holiday Inn. We are glad that you had a fun time and had a great spot for the access to the pool and indoor recreation area - it is a fun area, isn't it? To make it even better; we are working on some... More

Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I had to be in Frederick for business early one May morning so we decided to drive to town the night before. I have years if search & rescue training but I spent an extra 15 minutes trying to find this ace after my GPS told me I had arrived. When we got to out room I... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you so much for your review of your stay with us early last month. I am sorry to hear that there were concerns with the particular room that you stayed in, but I would certainly like to look into these issues for you! As we are always continuously inspecting our rooms, I would like to have... More

Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Front desk service is terrible. Only one person helping guests, despite several people continuously walking in and out of the office. My room keys would not work, and I had to keep waiting for front desk guy to reprogram them. Building is bad shape, worn out and in desperate need of a massive overhaul. Rooms were dirty, and need to... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your response in regards to your recent stay at our hotel. I would really like to look into the service that you received during your stay so that all areas are addressed with the staff. If you can contact us directly to let us know when you stayed and what room you stayed in, we would certainly... More

Newport News, Virginia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

As a Platinum Ambassador, this room 126 is an embarrassment. I am not used to staying in rooms like this. Just walk in and look at the walls, the ceiling, the doors and the door jams and you will know what I am talking about. It's dirty. A little paint would go a long way and judging by some of... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your review of our hotel and I apologize that the stay was not up to standards for you. We will certainly look into the room that you were recently in to see what areas we can improve on to make this more accommodating to the guests. Hopefully we will have you back with us in the near... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I would not recommend this hotel as it is difficult to find at night. I was traveling solo. I did not feel safe. Could not close the blinds and the lights from the nearby mall were bright in the room all night long. The hairdryer in the room did not work and the front desk did not have an extra?!... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your response. I'm sorry that there were concerns during your stay with us recently. Please let us know if you would be back in the area again as we certainly want to make your stay the best that we can. I remember being told about this hair dryer situation so we have gone in and taken care... More

Richmond, Vermont
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

Got this room at 11:30 pm via Priceline after a hellacious day of air travel problems. It was billed as 3 star and I was offered it at $80 after Priceline declined my bid of $60. Too tired to fuss, I accepted. Big mistake! At registration, I was informed that the room was booked as "any available" and they only... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your review of our property with your recent stay at our facility. I'm sorry that you did not feel that our hotel was worth the price paid. If you are able to contact us to let us know which room you stayed in, I would like to have our team go in to check out the room... More

North Carolina
Contributor
12 reviews 12 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 7, 2014 via mobile

We spent three nights at this hotel and our room was quite clean and very comfortable. We especially liked that each bed had two firm and two soft pillows -- a very nice touch. The breakfast buffet was good with a decent variety. Service was pleasant. We would stay here again.

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Wonderful news - thanks for your review! We are so glad that everything was pleasant for your recent multiple night stay with us! I personally agree with you - the soft and firm pillow options are pretty great. We hope that you are back in Frederick again soon and thank you for staying with us! More

Contributor
19 reviews 19 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 24, 2014

The hotel is dated & tired. No evidence of an elevator. Had to carry suitcases up the stairwell. Stairwell steps need repair. On site restaurants open 5-11 but no one around at 5:10. Similar experience @ breakfast. Had to find staff in the back to be served. Kid buffet was free. Front desk staff friendly but did not know whether... More

Was this review helpful? Yes
John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Dear NurseK12, I am terribly sorry that you did not have a great experience at my property during your stay. We take pride in providing service and it is clear that we did not exceed your expectations. Your comments and concerns are very important to me and I will work with my staff to improve the areas you highlighted. If... More

Annapolis, Maryland
Contributor
17 reviews 17 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 23, 2014

The service is excellent, the food is VERY good for a Holiday Inn, and the rooms were adequate. Although it does need a bit of updating, there is nothing at all wrong with staying here. It is very close to downtown and you can walk to the mall.

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for posting your review about our hotel. We want to thank you for recognizing our service and hotel offerings! Even though we are an older hotel; we work great as a team to make sure our guests are well taken care of and our hotel is clean, serving great food! We hope to see you back again soon!... More

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Additional Information about Holiday Inn Frederick Hotel & Conference Center

Address: 5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Frederick Hotel & Conference Center 3*
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Also Known As:
Holiday Inn Frederick Hotel And Conference Center
Holiday Inn Frederick Hotel Frederick
Frederick Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Frederick Hotel & Conference Center! We are conveniently located at the intersection of I-270 and Route 85 at the Francis Scott Key Mall. Our central location to historic downtown Frederick, Washington DC and Baltimore makes for an easy drive to any local area attraction or businesses.We are just minutes away from local attractions including Fort Detrick, Frederick Fairgrounds, Frederick Keys, Adventure Park, Hood College and more! Are you in town for business? We are located near several companies including State Farm, Allegheny Power, Lockheed Martin, Landmark Aviation, Bechtel, BP Solar and FKI Logistix to just name a few.This Frederick Hotel offers 155 beautifully appointed guest rooms. Our rooms offer the new Simply Smart bedding collection, complimentary high speed wireless internet access and all the conveniences of home. Dine in our 5400 Market Place Restaurant where kids 12 and under eat free. Our indoor recreation center features a pool, sauna, whirlpool, miniature golf, games, fitness center, business center and more! Planning an event? We have over 13,000 Sq Ft of event space. Our experience staff will help you plan your next meeting, wedding or event. We offer catering and equipment rental.The Holiday Inn Frederick Hotel & Conference Center is the perfect hotel for your business or leisure travels. We are also pet friendly! Make your reservation today! ... more   less 
Number of rooms
155

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