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All 21 Frederick hotels

Holiday Inn Frederick Hotel & Conference Center

3.0 of 5 Hotel   |   5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
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47%
Ranked #14 of 21 hotels in Frederick
A recent review
3 of 5 stars reviewed yesterday
Maggie V Edison, New Jersey
  • Reviews (136)
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136 people have reviewed this hotel

Traveler rating
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36
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51
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Edison, New Jersey
1 review
3 of 5 stars Reviewed yesterday NEW

The receptionist needs to be more accommodating to guest needs. She was rude about our rate. When we booked two rooms for our nieces debut we were supposed to receive a discounted rate due to the party, the 800# we called charged us more than the party designated rate, she refused to help us with the adjustment of rate and... More

Was this review helpful? Yes
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Nice stay; Jessie at front desk was friendly and helpful; said rooms will be renovated soon by new management. I found room clean, quiet and very adequate. Gave me 2 beds when I requested. Frederick is a terrific town with a lot to do.

Was this review helpful? Yes 1
Baltimore, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

Our room rate was locked in through a travel site, so we couldn't get our baseball team discount. But the manager Jessee was very understanding and accommodating and helped with very request we had to make our stay better. A staff member Jim was prompt and polite with extra pillows and blankets when we needed them. My family and I... More

Was this review helpful? Yes 1
John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Dear Steven D, What a wonderful review of our property and thank you for recognizing both Jessee and Jim during your stay! Our staff is key to our success and I will be certain to recognize them both for their outstanding service to you and your family. I am glad that your stay was very enjoyable and Jessee looks forward... More

Littleton, Colorado
1 review
1 of 5 stars Reviewed 2 weeks ago

The staff is by far the best part of the hotel with the exception of no weekend service to the room and a trip to the front desk to get it handled. The staff are warm and welcoming and truly make you feel at home. The hotel however leaves little to be desired and needs a major overhaul. I felt... More

Was this review helpful? Yes
John E, General Manager at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Dear Stephanie L, I am very sorry to hear that your recent stay with us was not enjoyable, despite the superior service from our staff. We certainly work hard to provide a pleasant and comfortable stay for our guests and it is equally upsetting for us when that does not happen. Of particular concern for me is that you indicated... More

Radcliff, Kentucky
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2014 via mobile

I have to say that the people at the front desk were very nice and made us feel welcome.We had great service at breakfast, the ladies were the best. I have only one big complaint. I spent the extra money for a king size bed, and they gave us a corner room that overlooked the pool. It was a great... More

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your response on your recent stay with us! We definitely enjoyed having you here and it's great to hear that our staff was able to accommodate you throughout your stay. The information was passed along to us by our front desk agent about the concern with the bed (so this rings a bell) and if you are... More

Findlay, Ohio
Contributor
19 reviews 19 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 30, 2014

The decor was a bit dated, but we loved our stay. We had a room that opened to the pool area, the pool and hot tub were very clean. We enjoyed our stay. There was a wedding reception going on but the noise did not disturb us at all. Our room was very clean and comfortable. We would definitely stay... More

Was this review helpful? Yes 1
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you so much for the review of your recent stay with us at the Frederick Holiday Inn. We are glad that you had a fun time and had a great spot for the access to the pool and indoor recreation area - it is a fun area, isn't it? To make it even better; we are working on some... More

Senior Contributor
24 reviews 24 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed June 25, 2014 via mobile

My wife and I had to be in Frederick for business early one May morning so we decided to drive to town the night before. I have years if search & rescue training but I spent an extra 15 minutes trying to find this ace after my GPS told me I had arrived. When we got to out room I... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you so much for your review of your stay with us early last month. I am sorry to hear that there were concerns with the particular room that you stayed in, but I would certainly like to look into these issues for you! As we are always continuously inspecting our rooms, I would like to have... More

Virginia Beach, Virginia
Contributor
16 reviews 16 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 19, 2014

Front desk service is terrible. Only one person helping guests, despite several people continuously walking in and out of the office. My room keys would not work, and I had to keep waiting for front desk guy to reprogram them. Building is bad shape, worn out and in desperate need of a massive overhaul. Rooms were dirty, and need to... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your response in regards to your recent stay at our hotel. I would really like to look into the service that you received during your stay so that all areas are addressed with the staff. If you can contact us directly to let us know when you stayed and what room you stayed in, we would certainly... More

Newport News, Virginia
2 reviews
2 of 5 stars Reviewed June 18, 2014

As a Platinum Ambassador, this room 126 is an embarrassment. I am not used to staying in rooms like this. Just walk in and look at the walls, the ceiling, the doors and the door jams and you will know what I am talking about. It's dirty. A little paint would go a long way and judging by some of... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your review of our hotel and I apologize that the stay was not up to standards for you. We will certainly look into the room that you were recently in to see what areas we can improve on to make this more accommodating to the guests. Hopefully we will have you back with us in the near... More

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 15, 2014

I would not recommend this hotel as it is difficult to find at night. I was traveling solo. I did not feel safe. Could not close the blinds and the lights from the nearby mall were bright in the room all night long. The hairdryer in the room did not work and the front desk did not have an extra?!... More

Was this review helpful? Yes
Laura M, Director of Sales at Holiday Inn Frederick Hotel & Conference Center, responded to this review

Thank you for your response. I'm sorry that there were concerns during your stay with us recently. Please let us know if you would be back in the area again as we certainly want to make your stay the best that we can. I remember being told about this hair dryer situation so we have gone in and taken care... More

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Additional Information about Holiday Inn Frederick Hotel & Conference Center

Address: 5400 Holiday Drive, I-270 @ Route 85, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Frederick Hotel & Conference Center 3*
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Also Known As:
Holiday Inn Frederick Hotel Frederick
Holiday Inn Frederick Hotel And Conference Center
Frederick Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Frederick Hotel & Conference Center! We are conveniently located at the intersection of I-270 and Route 85 at the Francis Scott Key Mall. Our central location to historic downtown Frederick, Washington DC and Baltimore makes for an easy drive to any local area attraction or businesses.We are just minutes away from local attractions including Fort Detrick, Frederick Fairgrounds, Frederick Keys, Adventure Park, Hood College and more! Are you in town for business? We are located near several companies including State Farm, Allegheny Power, Lockheed Martin, Landmark Aviation, Bechtel, BP Solar and FKI Logistix to just name a few.This Frederick Hotel offers 155 beautifully appointed guest rooms. Our rooms offer the new Simply Smart bedding collection, complimentary high speed wireless internet access and all the conveniences of home. Dine in our 5400 Market Place Restaurant where kids 12 and under eat free. Our indoor recreation center features a pool, sauna, whirlpool, miniature golf, games, fitness center, business center and more! Planning an event? We have over 13,000 Sq Ft of event space. Our experience staff will help you plan your next meeting, wedding or event. We offer catering and equipment rental.The Holiday Inn Frederick Hotel & Conference Center is the perfect hotel for your business or leisure travels. We are also pet friendly! Make your reservation today! ... more   less 
Number of rooms
155

Questions & Answers

Questions? Get answers from Holiday Inn Frederick Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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