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Country Inn and Suites by Carlson Frederick

2.5 of 5 5579 Spectrum Drive, Frederick, MD 21703 (Formerly The Hotel Frederick)
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Country Inn and Suites by Carlson Frederick
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Country Inn and Suites by Carlson Frederick
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52 reviews from our community

Traveler rating
    14
    20
    13
    4
    1
See reviews for
20
10
5
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Country Inn and Suites by Carlson Frederick
See the most recent reviews
Toronto, Ontario
2 reviews
4 of 5 stars Reviewed October 27, 2014

Our visit was very pleasant, great new modern décor, good beds and pillows. Breakfast was filling and quite tasty (cheese omelette, bacon, toast, jam) Location was great, you can walk to Olive Garden and other restaurants . The Mall was across the street so we walked there too. Frederick was the halfway spot from Myrtle Beach to Toronto via Hwy... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

We are so happy to hear you like the new look! I will be sure to pass your comments on to Carlson. Thank you for staying with us and we look forward to your next visit. Lee Ireland GM More 

Honolulu, United States
1 review
5 of 5 stars Reviewed October 25, 2014

We stayed there for 8 nights because we were visiting family and friends. The hotel is lovely, with friendly and helpful staff, and everything we needed. It has just been remodeled very nicely. The breakfast is very good. The hotel is very centrally located within walking distance of the Francis Scott Key Mall and dozens of decent eateries. It is... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

Thank you for writing a review! We value all comments which helps us to provide a better experience for our guests. thank you for sharing yours. Lee Ireland GM More 

Raleigh, United States
1 review
4 of 5 stars Reviewed October 25, 2014

Staff was very courteous and friendly. Room was clean and quiet. Decor was very nice. This is a 2 level hotel. Most of the rooms have been renovated, but is you are a Club Carlson member, you automatically get one of the new rooms. This hotel is convenient to many shops and eating places. Easy to get to from major... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

We are so pleased you found our property to be convenient to all your needs during your stay. Thank you for staying with us and for the great comments. Have a wonderful week. Lee Ireland GM More 

Seneca, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 23, 2014

I chose this hotel due to its affordability but found myself ill upon arrival. The staff was very kind and accommodating to make sure I had everything I needed to perk up and make it to my event! The room was clean - the breakfast was yummy!

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

Thank you for your review. It was our pleasure to assist you during your stay and we are so glad you are feeling better and were able to make your event. again, thank you for staying with us. Lee Ireland GM More 

Knoxville, Tennessee, United States
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed October 19, 2014

I will just say this, We had to stay here for the whole weekend, the internet didn't work, (we had to use our cell phones portable hot spot all weekend,which uses our data up), the cable kept going in and out, YES, I notified the front desk more than twice about these problems, All I got was an apology. the... More 

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

I am very sorry you had a bad experience during your stay this weekend. I have informed my agents that they are to go the extra mile to meet the needs of our guests and this truly was not done for you. I was aware of the internet issues and I am sorry that this was not resolved prior to... More 

Port Townsend, Washington
Top Contributor
61 reviews 61 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 16, 2014

I had terrible sleep in this hotel, it was very noisy, the hotel is currently undergoing renovations (so the staircase was the only way to get up and down, no elevator, good exercise I guess....) The door on my room was cardboard thin, or not insulated, but I could hear every voice, every footstep outside my room, this was not... More 

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

Heather, thank you for your comments. Yes, we are undergoing the second phase of our renovations. We are currently starting the construction of our elevator which will provide easy access to our second floor. I am sorry to hear you did not get a good night's rest, we are doing a research on how we can minimize the noise in... More 

Tempe, United States
1 review
4 of 5 stars Reviewed October 14, 2014

We were here on business for 4 days. The only downfall was that there was no elevator and we had to carry all our luggage up the stairs.Staff was awesome, but was not familiar with the local history. There are magazines available in the lobby though.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

Thank you for choosing the Country Inn & Suites for your recent stay. We greatly appreciate your comments and we will use them to provide better guest experience for our future guests. Lee Ireland GM More 

Fredrick, Maryland, United States
2 reviews
1 of 5 stars Reviewed October 13, 2014

Barking dogs, loud children = a poor stay and we will not return. We were told (too late!) it is a "Pet Friendly" hotel. Think that over as you "enjoy" their rooms. We received little sympathy from the front office staff.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

We are very sorry that you experienced an unpleasant stay at our property. I taken steps to retrain my staff on responses & resolutions to guest problems. Lee Ireland More 

Aiken, SC
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 7, 2014

Every once in a while you hit a place where you have the perfect accommodation experience. This was it. The young woman at the counter was as knowledgeable and helpful and professional as could be. The manager probably went overboard trying to be helpful, but the point is that these people were doing their very best to make our stay... More 

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

Thank you so much for your comments. I will be sure to share your review with my staff. it takes a team to provide a positive guest experience and to maintain a beautiful property. Thank you for staying with us and we hope to see you again in the future. Lee Ireland GM Country Inn & Suites More 

Lancaster, United States
1 review
5 of 5 stars Reviewed September 27, 2014

It was perfect for a week stay. The bed was very comfortable and the breakfast was great. Staff was wonderful and answered any issues or questions I had. They provided extra pillows on the bed and I loved it.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Management5579, General Manager at Country Inn and Suites by Carlson Frederick, responded to this review

Jennifer, thank you for your comments on our property. It takes a team to make a great guest experience and I will be sure to share your comments with all of them. thank you for choosing the Country Inns & Suites! Lee Ireland Gm More 

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Additional Information about Country Inn and Suites by Carlson Frederick

Address: 5579 Spectrum Drive, Frederick, MD 21703 (Formerly The Hotel Frederick)
Phone Number:
Location: United States > Maryland > Frederick
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn and Suites by Carlson Frederick 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Frederick Hotel Frederick
Holiday Inn Frederick
Hotel Style:
#2 Best Value Hotel in Frederick

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