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Hilton Garden Inn Frederick

3.0 of 5 7226 Corporate Court, Frederick, MD 21703
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Certificate of Excellence 2014
Hilton Garden Inn Frederick
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Hilton Garden Inn Frederick
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321 reviews from our community

Traveler rating
    172
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    30
    21
    8
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88
54
20
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn Frederick
See the most recent reviews
Malibu, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 18, 2013

I travel frequently for business and visit many hotels multiple times a year. I've been in this hotel just twice now and was greeted as a remembered return guest and given more attention and help than places I frequently 6-10 times per year. Great help with my last minute business center needs, warm greetings and just all around delightful staff.... More 

Was this review helpful? Yes 3
Frederick, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 15, 2013

While traveling for business in Frederick, Maryland, I chose this hotel for it's convenient location. A family was checking in and the front desk associate was courteous and informative. He answered every question the family had with patience and enthusiasm . He acknowledged the children with a suggestion of a swim in the pool. I knew that what I had... More 

Was this review helpful? Yes 1
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for your kind words regarding your recent stay and experience as our guest. I will be sharing your feedback with our staff to ensure they get the recognition they deserve. We look forward to serving you again the next time you travel through our area. More 

Dakar, Senegal
Top Contributor
114 reviews 114 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed November 14, 2013

I loved the location and you will too ! Very close to many, many restaurants and all the shopping you could want, they are next to convention center, which we weren't there for an event there but if you were that would be very convenient. Had a very warm welcome at check-in and yummy cookies. Breakfast was crazy, crazy but... More 

Was this review helpful? Yes 2
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time out of your busy day to write a review regarding your recent stay. I apologize a pack-n-play was not waiting in your room, but am glad we were able to get this resolved asap.. Thanks again for your feedback! We look forward to serving you again in the future! More 

Parma, United States
1 review
3 of 5 stars Reviewed November 13, 2013

The Room smelled moldy and was cold. The shower was never hot even after running it for 5 minutes. The shower did not drain so you had to stand in three inches of cold water. The bed was too hard and the controls for the bed did not function.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to write a review. We value all feedback as it helps us to know of the areas which we have fallen short of providing an exceptional experience for every guest. I apologize your stay with us was not as you expected nor what I consider acceptable. I would like to speak with you in... More 

Portsmouth, VA
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 13, 2013

I really enjoyed my stay and small meeting at the HGI Frederick. The Sales Team set up the meeting perfectly . Thanks to Kevin-Banquet Captain, I did not have to ask for one thing. From the front office Crystal and Rion to Keli in the bar I could not have felt more welcome. Keli even created what she called a... More 

Was this review helpful? Yes 1
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for staying with us and taking time out of your busy day to write a review for our hotel. We are thrilled your stay was so exceptional. I will be sharing your review with our associates so that they get the recognition they deserve. Thank you again - we look forward to serving you the next time you... More 

High Wycombe, United Kingdom
Contributor
20 reviews 20 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 12, 2013

Stayed here on a business trip and enjoyed it. On the first night, after a long flight, had dinner in the small restaurant and was surprised how good it was. The rooms are large, clean & quite. Staff very friendly and helpful. Internet access free. Overall a good experience! There is a swimming pool in the basement - although I... More 

Was this review helpful? Yes 1
Edinboro, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2013

We stayed here for a wedding for family. The hotel staff knew what we were there for and they helped make the weekend amazing. They were always making sure we were comfortable. Even when a few of us were working on the computer and my brother was studying for college out in the lobby they would make sure we had... More 

Review collected in partnership with Hilton Garden Inn

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Cary, United States
2 reviews
5 of 5 stars Reviewed November 6, 2013

Very clean. Very quiet. Excellent Breakfast. Hotel off of highway far enough to avoid traffic noise. In this area, definitely the number one hotel to stay at…. I have tried then all. You will find a staff that makes you feel welcome and that they really care. I had a billing issue with them….my fault by the way… and they... More 

Review collected in partnership with Hilton Garden Inn

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Union Bridge, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2013

I have been to most all the hotels in Frederick I like this one the most the only thing is the pool could be a little warmer but other then that you will be very happy the food is great and they will treat you as a guest

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Frederick, United States
1 review
3 of 5 stars Reviewed November 3, 2013

staff and hotel are fine but the Hilton website needs work. Check all the data displayed. I know what I input, yet the system actually had me leaving (and billed me !) before I arrived. I elected to make the correction at the front desk when I arrived but it made for an uncomfortable experience until it was resolved. The... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
LHowlett33, General Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for your feedback regarding your recent stay with us. We value all feedback as it helps us know where we have challenges that need to be addressed or associates to recognize for a job well-done. I apologize for the situation with your online booking, but am glad we were able to resolve it for you. Please don't hesitate... More 

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Additional Information about Hilton Garden Inn Frederick

Address: 7226 Corporate Court, Frederick, MD 21703
Phone Number:
Location: United States > Maryland > Frederick
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Frederick 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Hilton Garden Inn Frederick Hotel Frederick
Hilton Frederick
Hotel Style:
#2 Business Hotel in Frederick
#3 Family Hotel in Frederick

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