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Hilton Garden Inn Frederick

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7226 Corporate Court, Frederick, MD 21703
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Hilton Garden Inn Frederick
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Hilton Garden Inn Frederick
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383 Reviews from our TripAdvisor Community

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Traveler rating
    208
    109
    35
    22
    9
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108
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158
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
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  • German first
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  • Any
English first
  • All months
    (383)
  • Mar-May only
    (77)
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Montclair, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

A pleasant patio greets you upon arrival; an indoor pool proves to be a reliable family spot. The rooms are clean and reasonably comfortable. The breakfast buffet choices are pretty appealing but pricey. Where things came apart was on the communication front. We had called the hotel's reservation department to reserve 2 adjoining rooms with a special request that those... More 

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and communication. I am very sorry for our oversight in your reservation Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer... More 

Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Will not be disappointed. This hotel is quality throughout, staff - rooms - perks. This was a very quiet room with lots of extras, also looked and smelled new. Bfreakfast was great! We made the mistake and stayed at a different chain in the area earlier in the week for the same price which was a dump.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. We do hope to see you again soon in the future More 

San Antonio, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Have stayed here a few times in the past year. Staff is generally pleasant and helpful, although I've noticed high turnover. Manager was never present or available except when no guests were actually at the hotel! Had a few problems. They have a satisfaction guarantee policy, but that was never communicated. I'm a Hilton HHonors member and if I'd known,... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve at our hotel. This is not typical, but we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you... More 

virginia
Level Contributor
295 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed there on a night that 2 wedding parties were staying at the hotel. We got our room as Diamond customers, while others had to wait. Very quiet at the hotel, but the bar was very busy and noisy. Food adequate and quick. Within sight and a short drive is an outdoor mall with lots of food places but... More 

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. We do hope to see you again soon in the future More 

North Canton, Ohio
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great ease of access, close to the Monocacy Battlefield and others...clean, quiet. Great chef for breakfast. Staff friendly and understood we were traveling with a cancer patient and needed really clean facility. Totally understanding!

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. Our staff takes pride in making sure our guests and our property are well taken care of. We do hope to see you again soon in the future and hope for... More 

Durham
Level Contributor
149 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked through Hotwire and got a very reasonable price. Hotwire's user approval ratings were 95%, and at that rate, a stay would have to be pretty exceptionally bad to really be a disappointment. I'd have to agree with the 95%: it's a great place to stay. The facility is fresh though not brand new. We were assigned an accessible... More 

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to share a review with us. We appreciate your feedback and are delighted to hear that you enjoyed your stay here with us. I apologize for the stiffness in your mattress, we have recently updated them.We do hope to see you again soon in the future More 

Aldergrove, Canada
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, modern and well maintained. The staff were knowledgeable and friendly. The breakfast selection was good and nicey prepared. The pool area was clean and well maintained. We were impressed with the room and quality of the bed.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for staying with us and taking time out of your busy day to write a review for our hotel. We are thrilled your stay was well. I will be sharing your review with our associates so that they get the recognition they deserve. Thank you again - we look forward to serving you the next time you are... More 

Pittsburgh, Pennsylvania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for one night in July, and there were two wedding parties staying there as well. I was a bit apprehensive at first, thinking that it would be very noisy so close to the highway and with the hotel full of wedding parties. The rooms are incredibly quiet, very clean, and comfortable beds. Very good internet as well.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for staying with us and taking time out of your busy day to write a review for our hotel. We are thrilled your stay was so exceptional. I will be sharing your review with our associates so that they get the recognition they deserve. Thank you again - we look forward to serving you the next time you... More 

4 of 5 stars Reviewed 3 weeks ago

The beds are too hard. The toilets clog up easily. A baby next to me and my mother kept us up til midnight or even after and woke us up at 8 in the morning and there was stomping above us. The breakfast was too pricey, i mean 11.00 per person for breakfast ? really ? But the pluses that... More 

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thanks for taking time out to review our hotel. We take every comment seriously and discuss it with staff and ownership. I want to apologize for not meeting your comfort needs. We had just replaced the mattresses this past week, so although you had a new one, I'm sorry your comfort was sacrificed. Thank you for not allowing that to... More 

baldwin City , ks., United States
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a very nice stay. Staff was friendly and helpful. We stayed three nights and our room was made up promptly. We had a large family breakfast served on the large table by the fireplace. It was a special private place and we appreciated it.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
HGI-Frederick, Manager at Hilton Garden Inn Frederick, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and the comfort of our property.. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. Thank... More 

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