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BEST WESTERN at Historic Concord

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740 Elm Street, Concord, MA 01742
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1 room 1 guest
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BEST WESTERN at Historic Concord
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388 Reviews from our TripAdvisor Community

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Traveler rating
    192
    135
    48
    10
    3
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135
114
38
63
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (388)
  • Mar-May only
    (71)
  • Jun-Aug only
    (193)
  • Sep-Nov only
    (98)
  • Dec-Feb only
    (26)
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There are newer reviews for BEST WESTERN at Historic Concord
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North Andover, MA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 3, 2014

I was in the area due to a few promto business meetings. I am devout Hilton Honors member as Hilton offers - in my opinion- the best cost-comfort benefit ROI. This Best Western (otherwise known as a "plus" when searched by Google) is a step above other Best Western's that I have stayed in the past (several years ago). This... More 

Review collected in partnership with Best Western

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BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear mrcdwilliams Thank you for your review of your recent stay with us. As you are a frequent traveler and a loyal Hilton Honors member it is especially gratifying to hear your viewpoint. We do aspire to provide exceptional service and maybe you will consider joining our Rewards program as well! . We appreciate your business and hope to see... More 

A TripAdvisor Member
4 of 5 stars Reviewed January 20, 2014

Had a nice stay. My choice was based on location and for that reason will consider again. The hotel was immaculately clean. The Staff was professional and pleasant. The quiet was nice until the plow truck came. I felt that it being Sunday morning that could have been postponed until daylight. Facility might be a little dated to some people... More 

Review collected in partnership with Best Western

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Harrisonburg, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2014

Stayed in room 101 which I expected to be over used. Room was very clean while not spotless. Failed the finger test on the picture frames, but that is being rather picky. No common surfaces had any cleanliness issues. Smell of blankets and bed spread passed muster, better than most hotels of the same rating. Carpet clean and passed the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Paul M Thank you very much for taking the time to write such a detailed review of your recent stay with us, We certainly appreciate your compliments regarding our cleanliness and service. Our staff takes great pride in their work and it is so rewarding for them when it is recognized by our guests. We look forward to your... More 

Wash., DC
Level Contributor
72 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed December 29, 2013

We have been staying here for several years in a row. We welcome the room renovations. The rooms have basically everything you need, with the emphasis on basic. The staff is friendly and accommodating and it is good value for what you get.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear iblaurajc Thank you for choosing our Best Western as your "home base" while celebrating the Christmas Holidays with family. We are glad to hear that we continue to provide friendly and accommodating services and that you are enjoying our ongoing room renovations. Have a Happy New Year and we look forward to seeing you again! More 

Woburn, Massachusetts
1 review
2 of 5 stars Reviewed December 19, 2013

This motel failed in a lot of the most important ways. 1. Bedding did not allow for a good nights sleep! 2. Shower was like a fire hose ! 3. Room card was a pain with the outside doors ! 4. Heating system (TOO HOT or TOO COLD) no medium room Temp. 5. Clerk does not know where rooms are... More 

Review collected in partnership with Best Western

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BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Richard G I am so sorry to learn of your disappointment. Please be assured we will inspect your room carefully for the problems you noted. And my apologies for the incorrect information you were given upon check in, as I understand that it was an inconvenience. Thank you for sharing so that we may improve. More 

Plano, Texas
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 29, 2013

This is an original fifties-aged hotel about a mile west of Concord but very conveniently located to highways. The walls are a little thin, and the laundry room was heavily used, but the staff was helpful and our stay was comfortable.

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London
Level Contributor
43 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed November 27, 2013

If you’ve made the decision to stay here and you feel like spoiling yourself – then for the extra cash I suggest you check if room 150 is available. It’s simply a great room - large, twice the size of the other rooms, with a separate sitting area and kitchenette. It’s bright, well-lit, comfortable and beats the other rooms by... More 

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed November 12, 2013

We stayed here during Fiddle Hell 2013 (Nov.), as an alternative to the Colonial Inn which was full and more expensive. The hotel is about 2 miles from Concord Center, so one needs a car to get to it. We enjoyed the breakfast which is self service, and adequate. The room itself was pleasant enough, and the bed was comfortable.

Review collected in partnership with Best Western

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Boston, Massachusetts
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed November 11, 2013

This was a good, solid mid-budget hotel stay for me. Staff were friendly and helpful, and the room was a decent size, very clean, and comfortable. The included breakfast (oddly situated in a second-floor room) offered a pretty good selection, a little short on fresh fruit and yogurt options but perfectly serviceable.

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Ventura, California
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 25, 2013

Arrived early and was nicely accommodated with a room then given fresh chocolate chip cookies. Some hotels will turn you away if early even if they have a room. Clean facility, nice beds and bedding, TV and more. Complimentary hot and nutritious breakfast was a huge plus!

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Hotel Review Summarization

What travelers say

  • Very clean(4)
  • Second floor(4)
  • Very nice(3)
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