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BEST WESTERN at Historic Concord

Certificate of Excellence
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740 Elm Street, Concord, MA 01742
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BEST WESTERN at Historic Concord
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BEST WESTERN at Historic Concord
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306 reviews from our community

Traveler rating
    152
    106
    36
    9
    3
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94
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30
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (306)
  • Mar-May only
    (53)
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  • Sep-Nov only
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There are newer reviews for BEST WESTERN at Historic Concord
See the most recent reviews
Warminster, United Kingdom
Top Contributor
123 reviews 123 reviews
36 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed March 1, 2013

WE visited September & stayed for 2 nights. The hotel had a wonderfully freshly clean smell throughout. Our room was on the 1st floor with a small balcony overlooking trees and foliage, it was large and comfortable and the breakfasts were excellent with lots of choice. The staff were very nice and helpful. The location was about 10 minutes drive... More 

Was this review helpful? Yes
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Rosemary W Thank you so much for that lovely review of our hotel, my staff and I greatly appreciate your kind words. We are always adding new items to our breakfast buffet, and it is gratifying to hear you were so pleased. We hope you will visit us again if your travels bring you back to the Concord/Lexington area! More 

Woodland, WA
Top Contributor
66 reviews 66 reviews
57 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed December 5, 2012 via mobile

I opted to stay at the BW rather than the Colonial because I had heard the Colonial was loud and had spotty Internet with small rooms. The rooms at the BW are small, but enough room to exercise on the floor. There is no elevator and the "business center" is a desk with a computer in the hall. They have... More 

Was this review helpful? Yes 1
Marthas Vineyard
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 12, 2012

We had a quick overnight stay. Check in was a breeze. The staff was extremely friendly and yes, the cookie was delicious.. The beds were comfortable and rooms were clean. Not much else to say. The only downfall is no elevators, no indoor pool and I was really expecting a small refrigerator in the room because is it s Best... More 

Was this review helpful? Yes 2
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear sammy2268 Thank you very much for sharing your review of our hotel with the Trip Advisor community. I am happy to hear that our friendly service and attention to cleanliness provided you with a great value, and your comments regarding services we could add to improve the hotel are appreciated as well. Happy Holidays! More 

suburban washington d.c.
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 31, 2012

I had checked into the Colonial Inn in Concord for a class reunion. Upon seeing the room with its tiny, shop-worn accommodations, and especially after lying on the bed, I was forced to decline the room. Frank, a Manager, empathized with me and askowledged "we nee to do some renovation". That said, he got me a room at the Best... More 

Was this review helpful? Yes 1
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear p8umkinseed Thank you so very much for that really wonderful review of your recent stay with us, I am overwhelmed by your kind words. It gives us a tremendous sense of satisfaction to hear that the services we provide really make a difference for our guests. We look forward to seeing you again for the next reunion! More 

UK
Top Contributor
51 reviews 51 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 29, 2012

I dont ever expect too much out of Best Westerns - but this one is better than normal. Friendly reception, the free chocolate cookies are to die for. The room was good, although a bit short on drawer space - we were there for 6 days, so had a fair amount of clothes with us. Breakfast is OK - the... More 

Was this review helpful? Yes 1
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Rower We certainly appreciate your "top end" review regarding your stay with us, it's always an honor for us to be recognized as representing the "Best" of the Best Western family of hotels! We hope to see you again,.....maybe for the Head of the Charles regatta? More 

Wilton, California
Contributor
18 reviews 18 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 26, 2012

Clean rooms, adequate breakfast, friendly service staff...from the front desk to housekeeping. What more can be said? Plenty. King Room: Spacious with clean drawers and bathroom. Very comfortable. The room looked, smelled, and felt clean. Breakfast: We were happy to see that the scrambled eggs were prepared without mayonnaise. Some hotels add mayonnaise or other things to keep the eggs... More 

Was this review helpful? Yes
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear brownland, Thank you very much for your detailed review of your recent stay with us. We greatly appreciate your positive comments, and were very glad to hear that our staff and services provided you with such a fine experience. We hope to see you again! More 

White Plains, New York
Top Contributor
56 reviews 56 reviews
9 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed October 22, 2012

This is one of the finest Best Western properties. We first stayed there maybe a dozen years ago because of its historic location. Concord and nearby Lexington were the site of Revolutionary War battles. Thoreau's Walden Pond is just up the road. Ralph Waldo Emerson, Louisa May Alcott and Nathaniel Hawthorne all called Concord home. What keeps us coming back... More 

Was this review helpful? Yes 1
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Louis B Reading your review was such a wonderful way to begin my day..... thank you so much for recognizing our Hotel in such a positive manner. We continually strive to improve upon our services, and it's a joy to hear from our repeat guests. Oh behalf of my entire staff thank you for your kind words! More 

Wilmslow, United Kingdom
1 review
5 of 5 stars Reviewed October 16, 2012

I stayed here in August with my family, rooms were comfortable, the italian resturant close by was good. My son left his newly purchased expensive sunglasses in his room and I was faced with a drive back from Boston to get them if they could be found. Not only did the staff find them they told it was no problem... More 

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BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear TonyG It was our pleasure! I am glad to hear that your son's sunglasses arrived safely back in the UK. Our staff takes great pride in their work and we were glad to have been of service. We hope you had a wonderful time in the States and hope to see you again on a return trip. Thank you... More 

Portland, Oregon
Top Contributor
131 reviews 131 reviews
86 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed October 12, 2012

We stayed at the Best Western in late September. Front desk was very helpful and gave us some restaurant recommendations. Room was spacious and clean. Beds were very comfortable. There is a very nice Italian restaurant next door to the property. It's an easy drive to both the Old North Bridge and Walden pond. This hotel makes a great central... More 

Was this review helpful? Yes
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Mr Bunny Thank you for your very complimentary report of your recent stay with us. We agree that our location in Concord provides a great alternative to staying in downtown Boston, and at much more affordable rates. I can see by the number of reviews you have posted that you are indeed very well traveled, so thanks again for... More 

Katy, Texas
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 3, 2012

My visit was September 2012. Check In was easy even though we arrived late. We were greeted warmly and quickly given our room. The room (Junior Suite) was large and more than adequate for 3 adults. I was impressed with the cleanliness of the hotel even though it is obviously older. Location is good for exploring Concord and nearby towns.... More 

Was this review helpful? Yes
BetseeS, General Manager at BEST WESTERN at Historic Concord, responded to this review

Dear Kattodd What a treat to read your review, your wonderful comments made my day! Our staff takes great pride in delivering their best to our guests, and it is so gratifying to hear that we hit every note. We will look forward to your return visit! More 

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