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All 189 Atlanta hotels

TownePlace Suites Atlanta Buckhead

2.5 of 5 Hotel   |   820 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly MainStay Suites) (Buckhead)
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Ranked #128 of 189 hotels in Atlanta
A recent review
5 of 5 stars Reviewed June 20, 2014
4KidsOnTheRoad Plainfield, Indiana
  • Overview
  • Reviews (70)
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70 people have reviewed this hotel

Traveler rating
    18
    21
    16
    10
    5
See reviews for
23
9
7
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Plainfield, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2014

This hotel has recently undergone a renovation - the empty boxes were still stacked in the parking garage. The hotel is very clean, updated, and easy to access off of highways running through town. It's a great location for families or business travelers. I stayed there for the first time with my entire family. I'm a Marriott Gold member and... More

Was this review helpful? Yes 1
Opelika, Alabama
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2014

I travel extensively and have stayed in a wide variety of hotels (from 5 star resorts to no star motels in out of the way places.) None of them have ever had the quality of staff the TownePlace Suites in Buckhead does. From the first time I walked in the staff all greated me with smiles and kind words and... More

Was this review helpful? Yes 2
Wilmington, Ohio
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 5, 2014

My family recently stayed for two nights in a two bedroom suite (Room 122). There were multiple issues with this property. 1. The restrooms have the sliding "hideaway" doors and our first 15 minutes were spent trying to get the door back on the track. We could barely get the door opened or closed otherwise. We were told there was... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 20, 2014 via mobile

The second day into a week long stay, we watched a housekeeper clean our room. We sat horrified as she put her toilet brush on the bathroom sink, next to our toothbrushes, dipped her rag into the toilet and proceeded to clean the bathroom with water from the toilet bowl. We stopped her and asked her to leave the room.... More

Was this review helpful? Yes 2
Tara K, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

OnTheRoada, Again, thank you for your feedback. I want to again apologize for your very unfortunate experience at our TownePlace Suites - Atlanta Buckhead location. I apologize that I did not convey this strong enough in our initial conversation. I can assure you I found your comments disturbing and a serious concern and am deeply sorry about this occurrence. I... More

San Jose, California
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2014

I've been staying at this property for the past 4 weeks, checking in on Tuesday and out on Saturday. Lots of space to spread out, kitchenette, full size refrigerator, and queen bed in a separate room. Very quite, even when they have school groups. The breakfast is a typical TownePlace Suites, juice, oatmeal, waffles, yogurt, hard boiled eggs, and various... More

Was this review helpful? Yes 1
Corona del Mar, California
1 review
5 of 5 stars Reviewed March 20, 2014

My fiance and I were in Atlanta for a couple of weeks and choose TownePlace Suites to stay. When arriving to the hotel it did not have the type of room available that we were needing and the women at the front desk (Dana) went out of her way to find us another Marriott property in the area to stay.... More

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Washington, District of Columbia, United States
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 19, 2014

I ended up at this hotel because my usual hotel was booked. This is my first time staying at this particular Marriott. First off all, it is an excellent location. There are restaurants, a Target, and a convenience store, all within walking distance. There is covered parking, in case it snows or if there is an accumulation of ice. The... More

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Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 14, 2014

we were staying a week in atl for visiting friends and family and choose this hotel. it was in a nice area of town with many food and shopping options nearby. rooms are clean and staff is friendly. we will use this brand again in the future.

Was this review helpful? Yes
Nashville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 1, 2014

I booked a two bedroom suite and came in to one of the rooms used and dirty. Used bath towels on the floor, the bed used and blankets wadded up. I called the front desk to ask if there was a mistake or if we could have another suite, the desk clerk asked me if I was mistaken and the... More

Was this review helpful? Yes 1
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 22, 2013

The location of this hotel is really the only thing it had going for it. It is just outside of Atlanta so it's quick and easy to get downtown. There are several little shops near by as well which was really convenient. Staff are not rude, but not warm or welcoming either. The beds are awful. It's not the typical... More

Was this review helpful? Yes 2
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Additional Information about TownePlace Suites Atlanta Buckhead

Address: 820 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly MainStay Suites)
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Atlanta Buckhead 2.5*
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Also Known As:
Towneplace Suites Atlanta Buckhead Hotel Atlanta

9 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style
#81 Business Hotel in Atlanta
Hotel Class
Number of rooms
75

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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