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W Atlanta - Buckhead

#57 of 191 Hotels in Atlanta
Certificate of Excellence
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3377 Peachtree Road NE, Atlanta, GA 30326
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W Atlanta - Buckhead
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1,006 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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English first
  • All months
    (1006)
  • Mar-May only
    (288)
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    (264)
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    (225)
  • Dec-Feb only
    (229)
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1 review
5 of 5 stars Reviewed 1 week ago

As a Bajan man this hotel is wonderful. The only thing missing is the beach. Shopping in the area is outstanding. Great food all over. The two malls very nice and so much to do in and around the sites.

Was this review helpful? Yes
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

Thank you for the 5-Star review! Our location in the heart of Buckhead is right in the center of the shopping and restaurant capital of Atlanta. On historic Peachtree Road, you truly can't beat a location like this. We'll see you next time! More 

Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My friends took me to Atlanta for my birthday but they didn't mention where we were staying. Oh to my surprise it was the W Buckhead. The lobby was absolutely gorgeous with a nice Dj playing great music. The front desk was very friendly and attentive. I thought the room was nice but the toilet/ shower area was very small... More 

Was this review helpful? Yes
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

Happy Belated Birthday! You should check out our SUNDAZE event, every Sunday throughout the Summer. With a special DJ and cocktails on the WET Deck, this is a pool party not to be missed! More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for a 4-day business meeting held in the hotel. Customer service across the board was outstanding without exception. Employees gave full and warm attention to every request I made. Special call-out to Concierge Bruno Polk who took gracious care of all my needs from the moment I arrived!

Was this review helpful? Yes
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We are very proud of our Concierge, Bruno! Thank you for complimenting him. You are correct in that all rooms with two Queen-sized beds have a bathtub. Most of our rooms with a King bed have a shower stall only with no bathtub. There are a few exceptions of King beds with a tub, however there aren't very many in... More 

Alpharetta
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first stay at the W Hotel in Buckhead. While the room was comfortable and had plenty of power outlets the overall decor was not to my taste. In an effort to be trendy the hotel lacks many comforts found in similar properties. The bathroom does not have a door or wall for that matter so the first... More 

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WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

I'm happy to hear your stay was comfortable and quiet. The W brand is all about what's new and next. The room you had was a more modern and open floor plan. We do offer a couple of different floor plan options including a room with a more enclosed floor plan. Thank you for your review! More 

Chicago, Illinois
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Had a wonderful time at this hotel. They were very helpful and accommodating. The pool is lovely and has a nice view of Buckhead day or night. The lobby is posh. The restaurant at the hotel has great food.

Was this review helpful? Yes
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We appreciate your compliments! Our pool is definitely very popular, especially during the warmer months. Our infinity pool overlooks historic Peachtree Road and we are within a stone's throw of Lenox Square Mall, Phipps Plaza and a plethora of top quality restaurants and shopping destinations. You're invited to stop by and join us 24/7. See you next time! More 

Belfast, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 1 week ago

There was a lot of confusion with the valets when we pulled up in our car as to whether we wanted to check in or not. Reception confirmed our reservation to the valets. Check in was smooth and we were given a complimentary late check out which was welcome given our late flight time. Reception is very well decorated. The... More 

Was this review helpful? Yes
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

Thank you for your review! I'm so happy you were able to receive your complimentary late check-out and that you enjoyed our lobby décor and concierge service. I'm sorry to hear your air conditioner was loud and the lobby printer wasn't working. The lobby printer has been fixed and the cleanliness and noise from the AC unit in your room... More 

Port Saint Lucie, Florida
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I found the staff extremely helpful! Lovely room, rather quiet considering the hotel was full. If I had a chance, I'd return. Only minus was the restaurant, they said they were full, no reservations on Sunday. After our group split up and went to different restaurants, we noticed the hotel restaurant was almost empty, That was confusing and ruined our... More 

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WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We appreciate the positive review! Thank you for the feedback about the restaurant availability. Cook Hall serves a fabulous breakfast and I apologize they weren't able to properly communicate their availability for your party. I will follow-up with them to make sure we are always doing everything in our ability to accommodate our guests. We look forward to seeing you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

The best part of this hotel is the location but housekeeping is absolutely HORRIBLE!!!! My room looked like it had never been cleaned with trash and food still visible on the floor. I was also awakened MANY times throughout the night by the loud guest running up and down the halls. When I finally got up to see what was... More 

Was this review helpful? Yes 2
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

I'm so sorry for what you experienced with the cleanliness levels and early morning noise. These issues are not typical of the service and facility standards we are proud to provide for our guests at W Atlanta-Buckhead. I have relayed these comments to our Director of Style so we can correct these issues as soon as possible and prevent these... More 

New York, New York, United States
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros - central location within Buckhead - sexy lobby and quirky interior design in the rooms - friendly service at the front desk (driver was nice too) - clean and quiet rooms, despite the party going on upstairs on the rooftop Cons - poor internet connection, as is typical with most W's I've stayed at - no quiet place to... More 

Was this review helpful? Yes 1
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We are excited to announce we now offer two different strengths of Wireless internet access for our guests! The standard speed is complimentary for all guests who book their reservation through the preferred booking channels (starwoodhotels.com, watlantabuckhead.com, the Starwood Hotels app...) and the high speed internet is available for a fee (Free of charge for SPG Platinum guests). I have... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for 2 nights in June for business. Was looking forward but was disappointed. Staff service average to say the least. No attitude at all. Hotel was not well maintained. My sliding doors (bathroom/ bedroom) was lose and not connected at the ceiling. Shower pressure really average. Bar service Bon existent. I sat on the couches in the lobby (nice... More 

Was this review helpful? Yes 1
WAtlantaBuckheadGM, General Manager at W Atlanta - Buckhead, responded to this review

We appreciate your feedback. I have relayed your comments on the bar service and room maintenance to our the appropriate leaders so we can fix these issues right away. Our bartenders are able to leave the bar to deliver beverages. We will coach the members of our team to re-emphasize this point. Thank you for bringing these issues to our... More 

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