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All 190 Atlanta hotels

W Atlanta - Buckhead

4.0 of 5 Hotel   |   3377 Peachtree Road NE, Atlanta, GA 30326 (Buckhead)
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Ranked #45 of 190 hotels in Atlanta
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Shahram G Monte Sereno, California, United States
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736 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Atlanta GA
Top Contributor
79 reviews 79 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Wish we would have checked out some of the negative reviews. Some of those reviewers are exactly right. The bathroom is the worst we’ve encountered in a 4* hotel, maybe even a 3* or 2.5*. The hotel lobby is attractive, and you are lulled into feeling it will be a good experience. Of course the hotel attracts a younger, “hipper”... More

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

In reading your review, there is obviously some areas that failed to meet your expecatations and we definitely want to make it up to you. I'd appreciate an opportunity to speak with you directly, if you'd please be so kind to contact me directly at Renford.Parkes@whotels.com. No matter what goes wrong, there's always a fix and we look forward to... More

Monte Sereno, California, United States
Senior Contributor
31 reviews 31 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Im not sure why I keep trying the W hotel. I believe it is because of the cool factor. But the hotel was small, cleaners were in halls at 8:30 in the halls making tons of nose, and the services were ok .. I keep asking is the W for Why?

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Shahram G - We appreciate you stopping by and sharing feedback regarding your recent experience. Sorry for the early morning disturbance from our Room Stylists preparing to clean rooms in the hallways. We have shared this fedback with our team and will use as a tool to improve our operation. "W" stands for WOW & Whatever/Whenever and we look forward... More

Buffalo, New York
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Recently stayed at this location for a Sunday-Wednesday work event. The staff was excellent, accommodating and efficient. Neal at the front desk who was welcoming and helpful from the first minute, to Henry and Dave in the wait staff who were accommodating to my gluten free dietary restriction during our work lunches and dinners, and Adam in valet truly made... More

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Taryn C - Reading reviews such as yours truly inspire our talent to continue making our guests a Top Priority and it was such a pleasure to have you visit. Until next time....stay cool! Regards, Renford Parkes Guest Experience Manager More

Orlando, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel is located in the heart of Buckhead with easy convenience to everything and everywhere you would want to go, but this is just the cherry on top. The staff really made my stay an experience and set the bar for my future vacations. Everyone was attentive, polite and accommodating. The atmosphere was welcoming and found myself comfortable enough... More

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

CWms2014 - Our Talent are definitely the cherry on top and very enthusiastic about going above and beyond for YOU, our valued customers! Thanks for making W Atlanta Buckhead your new home away from home and we're thrilled that you had an awesome birthday weekend with us. Stay cool, Renford Parkes Guest Experience Manager More

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The W Hotel in Buckhead went beyond my expectations. The staff was attentive to my every need and went out of their way to make sure I was well-taken care of. The rooms were clean and inviting, and I was within walking distance to Lenox Mall and other shopping and eating venues. I would definitely stay there again.

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Monique J - We look forward to welcoming you back soon in grand style for another stay that will certainly exceed your expectations once again! Stay cool, Renford Parkes Guest Experience Manager More

Baltimore, Maryland
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here in mid-March. Loud place with a hip-hop culture. Lots of gaudy bling. Staff was not customer oriented. My room was not ready when I arrived. Check-in was listed at 4 pm. I got there at 6:30 and was told "we were busy today. Sorry." Sat in lobby until room was ready. Music booming from high-floor bar until wee... More

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Hey centrino75, it appears that we unfortunately dropped the ball in exceeding your expectations during your recent visit and hope that you'll afford us another opportunity to make it up to you. We apologize that your room was not immediately ready for check-in and appreciate your patience during this busy weekend in Atlanta. Should your travels bring you back our... More

Contributor
17 reviews 17 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the W Buckhead while attending a volleyball tournament, thinking we couldn't go wrong with a "W"......we were wrong. Hopefully, the room we were put in was different than other rooms. Ours was smaller than the closet. The shower was enclosed by half glass that would not slid. You had to walk all the way to the end... More

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Joan T - Thanks for visiting while you were in town for the Big South Tournament. Next year, we will certainly have you pre-blocked in a room with a different bathroom layout that I'm sure you'll find accommodating. It was absolutely our pleasure to be of service and take care! All the best, Renford Parkes Guest Experience Manager More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I travel a lot, and stayed at the W Buckhead recently. Incredibly clean and up to date facility - very impressive. The staff may be on e of the most courteous, professional and customer focused I have ever experienced, from check in, to restaurants, to Whickey Blue (highly recommended). I will go back again and again. The hotel was very... More

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Ed_K4 - Thanks for taking the time to post a review regarding your recent experience on Trip Advisor and take it easy....visit anytime! You're always welcome to stop by. Regards, Renford Parkes Guest Experience Manager More

Waldwick, New Jersey
2 reviews
5 of 5 stars Reviewed 2 weeks ago

“It was cold in Atlanta, and my visit was very brief. The valet service was extremely nice warming up my rental and offering water.” Unfortunately I was not able to visit the restaurant and bar but other guests recommended it highly.

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RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

Chloe_M38 - It's warming up now in HOTLANTA and our WET Deck will definitely be the place to be this Spring/Summer! Whenever you're ready to sip, savor and mix it up W Atlanta Buckhead is the place to be! Stay cool, Renford Parkes Guest Experience Manager More

Greenwich, Connecticut
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent 2 nights at the W and had a wonderful time! The hotel is very nice, comfortable beds, clean with lovely BLISS bath products, and is in a great location for restaurants and shopping. The most striking thing was the front desk staff- especially Henry- they were friendly and ready to help at a moments notice. Henry offered organize... More

Was this review helpful? Yes
RParkes, Guest Experience Manager at W Atlanta - Buckhead, responded to this review

DBG5 - Thanks for the fabulous review and we look forward to welcoming you back soon in true W style! Whatever/Whenever, Renford Parkes Guest Experience Manager More

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Additional Information about W Atlanta - Buckhead

Also Known As:
w Atlanta - Buckhead Hotel
w Atlanta - Buckhead Hotel Atlanta
w Hotels Atlanta
w Atlanta Buckhead
Address: 3377 Peachtree Road NE, Atlanta, GA 30326
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Luxury Hotel in Atlanta
#52 Business Hotel in Atlanta
#53 Romantic Hotel in Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — W Atlanta - Buckhead 4*
Official Description (provided by the hotel):
The W Atlanta Buckhead combines modern luxury and Southern charm into its chic design and welcoming atmosphere, in a neighborhood with upscale living, specialty shopping, and the hottest nightlife. ... more   less 
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