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DoubleTree by Hilton Hotel Atlanta Airport

3.0 of 5 3400 Norman Berry Drive, Atlanta, GA 30344
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DoubleTree by Hilton Hotel Atlanta Airport
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DoubleTree by Hilton Hotel Atlanta Airport
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400 reviews from our community

Traveler rating
    101
    111
    102
    63
    23
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59
80
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172
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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    (400)
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    (108)
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    (102)
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    (100)
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1 review
1 of 5 stars NEW via mobile

Checked in on Feb 26th 4th Floor. Noticed hairs in the bathroom and on the pillow and in the Queen beds. Smeary countertops and stained chairs added to the gross factor. Asked for a new room. Front desk was unfazed and moved me to the room next door. Room #2 also had hairs in both beds --yuck! Back at the... More 

Was this review helpful? Yes 1
Buffalo, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

This hotel disappointed at every turn - parking, restaurant, threadbare bathroom, noise of freight trains passing by, & tiny, uncomfortable pillows. It was a long & restless night. The worst disappointment was the restaurant. After a long, hard day of business & travel, I was looking forward to a decent dining experience. What I got was a poor menu, untrained... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Durham, United States
1 review
5 of 5 stars Reviewed 1 week ago

I must say that the DoubleTree is a great hotel the staff is so nice i will stay at this hotel again and i will tell my friend and all of my family the locator was great and been by the airport was great

Review collected in partnership with DoubleTree by Hilton

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Patricia J, thanks for taking the time to review your stay! Thank you for the kind words! Rick More 

fort Myers,fl, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I had a great time at doubletree the service was great, the staff was top notch.We look forward on going back to Doubletree in the near future.the room was nice and clean,location was at the right place for us. When you walk in you are greeted with a warm smile<and a warm cookie with was so good.

Review collected in partnership with DoubleTree by Hilton

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LA, United States
1 review
3 of 5 stars Reviewed 1 week ago

Not bad.. seriously not bad. I mean it was fine. not bad. just ok. but not terrible or bad. I didn't mind it. It was a hotel... and it had a bed and staff and a pool I didn't swim in and breakfast place.

Review collected in partnership with DoubleTree by Hilton

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Grand Rapids MI
1 review
2 of 5 stars Reviewed 1 week ago

Nice room, great meeting space, but hotel room was never cleaned on 3rd day, food service is poor and disappointing. Overall this hotel has very poor customer service. The extra services like the shuttle was very slow and hard to get in touch with someone at the front desk to get a return to hotel.

Review collected in partnership with DoubleTree by Hilton

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Orange County, California
Top Contributor
52 reviews 52 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here on business and thought it would be like every other DoubleTree I'd stayed at but was I wrong. There has been some attempt to bring this property up to date, but it's a little bit like lipstick on a pig. The staff is a mixed bag - some are outstanding going above and beyond to ensure a... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was at this hotel for an event, I always enjoy my stay here. The rooms are clean the staff are very nice and the digital check in is the best. This was my 2nd time at this hotel and I would stay here again.

Review collected in partnership with DoubleTree by Hilton

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Kimberly M Thanks for the review, Really glad that you enjoyed your stay! We look forward to seeing you again soon. Rick More 

Baltimore, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

Trip on 2/13/14 felt like Friday the 13th the entire time. The staff was unprofessional. The rooms were never cleaned my entire 3 day stay. The staff in the restuarant were polite and was the only professional experience I received the entire stay. I will never stay at this location and maybe this brand again.

Review collected in partnership with DoubleTree by Hilton

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Georgetown, Texas
1 review
1 of 5 stars Reviewed 2 weeks ago

What a disappointment. One would think that a Hilton Hotel would be top notch. This hotel was nowhere near that. It started with running out of food during breakfast. First night our room was never cleaned, we received no towels (front desk said they ran out, ran out of towels??), and no toilet paper in the bathroom. Second night was... More 

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Additional Information about DoubleTree by Hilton Hotel Atlanta Airport

Address: 3400 Norman Berry Drive, Atlanta, GA 30344
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel Atlanta Airport 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
Doubletree Atlanta
Hotel Style:
#10 Best Value Hotel in Atlanta

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