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All 188 Atlanta hotels

DoubleTree by Hilton Hotel Atlanta Airport

3.0 of 5 Hotel   |   3400 Norman Berry Drive, Atlanta, GA 30344
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Ranked #110 of 188 Hotels in Atlanta
A recent review
3 of 5 stars reviewed yesterday
tracyme29 Gainesville, Georgia
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318 reviews from our community

Traveler rating
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    87
    82
    56
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
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English first
Gainesville, Georgia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

The staff were very nice including the valet, front desk and shuttle drivers.The lobby was warm and inviting. The elevator and rooms however were disappointing. We were booked on the top floor reserved for Diamond level guests and the rooms were underwhelming and tired. Though the rooms may have been clean, the chipped paint in the tub and on cabinets... More

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Savannah, Georgia
1 review
1 of 5 stars Reviewed yesterday NEW

This is the absolute worst hotel I have ever stayed at. So bad in fact that I lodged a complaint with the Hilton corporate offices. Hilton corporate said I would be contacted by the Double Tree staff but of course I never was. Parking lot was full and was told by parking attendants, who by the way didn't care what... More

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Bakersfield, CA, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here 3 days on business, room was nice, everything was clean and the bar serves up some pretty good food. Staff was courteous, banquet rooms were nice and we didn't experience any issues with them. No complaints here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Boston, Massachusetts, United States
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

I stayed at the Double Tree hotel during labor day weekend and I booked 3 rooms for my friends and I with a total stay from Thursday 8/28/14 - Tuesday 9/2/14. As a diamond member, I felt like my experience was less than mediocre. Where should I start? The electricity went out for over 4 hours on Saturday, August 30th,... More

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Hammond, United States
1 review
3 of 5 stars Reviewed 1 week ago

Was a nice hotel and most likely would not return back to that particular one. I would try double tree one more time. They accommodated me for what was missing but the service for the room was not particularly great and the breakfast food was not great at all. The dinner food was pleasant.

Review collected in partnership with DoubleTree by Hilton

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Durand, Illinois
Contributor
16 reviews 16 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

When I stayed here they were in the process of remolding this hotel. They did a good job at marketing sure there was no mess where the customers were. Service was great and the breakfast was wonderful.

Was this review helpful? Yes 1
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Mike R Tank you for the review, were glad you enjoyed your visit. Rick More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family arrived during the day I had booked the hotel thru hotels.com under my name and Credit card; upon realizing that my flight would arrive much later than my family who was driving I changed the name so my partner and the kids could check in when they arrived in the afternoon. They arrived and the desk staff would... More

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Noetic P. Thank you for your post. I humbly apologize for the experience you endured with your family checking in to our hotel. We should have done a better job! I will discuss this with all of our staff in our next meeting, I again apologize. Rick More

Chcago, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

My trip was to travel with family to support grandaughters return to Clark-Atlanta University. Upon arrival, after driving 13 hours, service was courteous, swift and professional. My reward? Warm yummy cookie.Remaining visit was more of the same. Praise, praise to the employees of this establishment. Southern Comfort and Hospitality were shown with style and class.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Barbara H! Thank you for the great review! Really glad you enjoyed your visit! I agree the cookies are really good!! RIck More

Columbus, Georgia
1 review
3 of 5 stars Reviewed 3 weeks ago

I didn't care for the bathtub/shower that had mildew stains in the grout. There was only one waiter/server in the restaurant, which made for a long dinner. The Valet guy was so busy he requested I park my own car, that is putting it mildly, which I didn't. The Front Desk people were professional and nice though.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear 792reneek. Thank you for your review. Glad that you found our staff to be professional and friendly! I apologize that your bathroom not being to standard. Rick More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel is nice clean and organize. Spent 1 night, but left my car for 5 days at $9 a day. Cheaper than the one in airport and lower than the other hotels nearby which is $16 average. Shutle is every 30 minutes until 2 am. Then starts again from 4 am.

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Indoplanet, Thanks for the post! Glad you enjoyed your stay. Yes we do offer a great alternative to other airport parking solutions! Come see us again Rick More

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Additional Information about DoubleTree by Hilton Hotel Atlanta Airport

Address: 3400 Norman Berry Drive, Atlanta, GA 30344
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel Atlanta Airport 3*
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Also Known As:
Doubletree Atlanta

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