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DoubleTree by Hilton Hotel Atlanta Airport

3.0 of 5 3400 Norman Berry Drive, Atlanta, GA 30344
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DoubleTree by Hilton Hotel Atlanta Airport
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DoubleTree by Hilton Hotel Atlanta Airport
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384 reviews from our community

Traveler rating
    98
    108
    97
    62
    19
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55
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164
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Durham, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

It's what you would expect from a hotel near the Airport - Nothing to do in walking distance but the Interstate is EASILY accessible and that is a GREAT thing. Parking is not the greatest, when you are unloading, and for paid parking it's ridiculous!!

Review collected in partnership with DoubleTree by Hilton

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Foxworth, Mississippi
Top Contributor
166 reviews 166 reviews
54 hotel reviews
199 helpful votes 199 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel condition is fine. There is a parking charge as soon as you drive in. I am not sure why you have to pay to park in the parking lot! The assistants were not helpful and were hasty in checking us in. They didn't really have time to answer questions about our stay. The room was clean and easily... More 

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Atlanta, Georgia
1 review
2 of 5 stars Reviewed 6 days ago NEW

The front desk staff was not professional. The room was average. The parking and unloading areas are not sufficient for the crowd. The lobby area is nice, and it is extremely close to the airport. The best food options are further away.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Wartburg, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff at the Double Tree go out of their way to be friendly and accommodating. That is always nice when traveling on business. From the parking attendant to the front desk, to the restaurant staff the whole experience was of excellent quality.

Review collected in partnership with DoubleTree by Hilton

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Africa
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I am shocked that this hotel still has its Hilton flag to operate. Upon arrival there wasn't anywhere to park to unload your car and there was no carts present, the parking lot attendant(s) didn't seem to care. So you have to walk from your car to the front entrance with all of your things. Not to mention this hotel... More 

Was this review helpful? Yes 2
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

We appreciate your review of your recent stay at our hotel. We understand that you were unhappy with our hotel amenities and service - we apologize for your experience. We will work to make it right as we strive to personalize each guest's experience by offering high quality accommodations and service. We hope you will return to stay with us... More 

Birmingham, Alabama
2 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff at the hotel did everything to please. When we had breaks during the conference the staff would always said hell and if we needed anything. At lunch the staff cleaned the tables and brought us extra ice or tea. I will return to stay again.

Review collected in partnership with DoubleTree by Hilton

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Cakutulas, Thanks for the post! Happy that you enjoyed your stay and had a successful conference! Regards Rick More 

Magnolia, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

All accommodations were very good. The rooms were well maintained. The restaurant staff was exceptional. The fitness center has state of the art equipment with on-board computers/monitors and workout options. The close proximity to the Atlanta Airport made this a great place to stay. I highly recommend it for business travelers.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Paul F Thank you for the review, We are really glad you enjoyed your stay! Regards Rick More 

Palm Beach, Florida
1 review
3 of 5 stars Reviewed 2 weeks ago

Pillows are not to standard of the Hotel, Cleaning service wakes you up early. But the best front desk, tranportation service and cookies in Atlanta. Nothing else to say about this hotel. But i need to have 200 characters.

Review collected in partnership with DoubleTree by Hilton

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1 review
1 of 5 stars Reviewed 4 weeks ago

My husband and I came down with the flu and were diagnosed the day we were to arrive. We had to cancel our whole trip to Missouri because of this. We had chosen this hotel to use the park and fly benefit of the shuttle service, which we paid extra for. We were not offered a refund for our cancellation... More 

Review collected in partnership with DoubleTree by Hilton

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Detroit, Michigan
Reviewer
4 reviews 4 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 4 weeks ago

My husband and I stayed at this hotel due to a extended Delta layover. The staff that checked us in were very nice. Unfortunately, the room assigned to us was occupied. The occupants were not too happy with us that we interrupted them by opening their hotel room door. Thankfully another room was available. There were many stains on the... More 

Was this review helpful? Yes 3
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Cheekytiki, Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms... More 

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Additional Information about DoubleTree by Hilton Hotel Atlanta Airport

Address: 3400 Norman Berry Drive, Atlanta, GA 30344
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Hotel Atlanta Airport 3*
Number of rooms: 220
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Also Known As:
Doubletree Atlanta
Hotel Style:
#12 Best Value Hotel in Atlanta

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