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DoubleTree by Hilton Hotel Atlanta Airport

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3400 Norman Berry Drive, Atlanta, GA 30344
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1 room 1 guest
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DoubleTree by Hilton Hotel Atlanta Airport
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511 Reviews from our TripAdvisor Community

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Traveler rating
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    81
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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    (511)
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    (166)
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    (99)
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Charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

It was a short stay, but I had an excellent experience. The staff was very pleasant throughout the stay. I have a allergy to the down pillows. The pillows was delivered to my room promptly. That I have never experienced. They have my vote.

Review collected in partnership with DoubleTree by Hilton

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Iris B, thank you for the review! We are so happy that you had a excellent experience at our hotel! Regards Rick More 

Oklahoma City, Ok, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

great location and quiet hotel close to ATL airport just off virginia avenue where there is several good places to eat within easy walking distance. hotel is far enough away from departure path of the jets you don't get all the airplane noise like a lot of airport hotels

Review collected in partnership with DoubleTree by Hilton

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Georgh H, Thanks for the post! we are really glad that you enjoyed your stay! Regards Rick More 

Hayesville, North Carolina
Level Contributor
68 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Wonderful service at the front desk. Everything was what a Double Tree should. The bar service was very good also. The business center was very good. Left to early this time for the breakfast but have had it before and was very good.

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Bill L, thanks for the great review. We look forward to seeing you again soon and be sure to allow enough time to eat breakfast. Regards Rick More 

Fairfax Station, United States
1 review
2 of 5 stars Reviewed 1 week ago

The room was extremely cold and had to have someone come and help with the thermostat. Breakfast was not of good quality - could have been way better. My cookies at reception was not warm, instead it was hard as a rock.

Review collected in partnership with DoubleTree by Hilton

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rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Sejal P thanks for the review, I apologize that your room was too cold on arrival. Our Doubletree Cookie is our signature item and should be served warm at all times. Thank you for your feedback. Regards Rick More 

Litchfield Park, Arizona
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My flight landed just after 10pm. I proceeded to the wait for the hotel shuttle and it took a long time to get there to pick me and some other guests up. Once on the shuttle me and another guest called the hotel and spoke to the folks in the restaurant to order food before they closed. They were very... More 

Was this review helpful? Yes 1
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear pkgaz, thanks for the post! Really glad that you enjoyed your stay! regards Rick More 

Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

We spent the night when awaiting our connection the next day. The room was decent...not what I expected for a Doubletree by Hilton but it worked to rest our heads. The shuttle staff was very friendly and helpful. The desk staff was nice as well. The only real complaint that I had was that their cable provider was not working.... More 

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Kathryn H, thanks for the post. Glad that you enjoyed your stay. Regards Rick More 

Salt Lake City, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Everything started out great until I walked into my room. I wasn't expecting company but as I opened my door I was greeted by a Cockroach that won the stare down but lost the fight! Needless to say, my thoughts were "how many other roaches are in this room?" "Where are your friends?" smh... This kind of stuff doesn't bother... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Doug K, thanks for the review. I apologize for your roommate, that's embarrassing and not indicative of our hotel, I apologize. regards Rick More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nice, clean hotel. Staff was friendly and parking is convenient and close to the lobby. Location is less than 5 minutes from the airport so traffic is not a concern for travel when planning to arrive on time to make a flight.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Gregory M, thanks for the post. Glad that you enjoyed your stay! Regards Rick More 

Jasper, Alabama
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed at this property on 08-07-15. Never again. First off the Front Desk Staff did not greet me upon arrival at the desk, (just asked for my name) and acted like they were doing ME a favor by checking in instead of me doing the favor by staying there. THEN I was told I would have to pay ($ 10.00)... More 

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Ritchey2013, Thank you for the post. I apologize that you were not better informed about the parking fee. We like most airport hotels charge for parking if not there would be no spaces for our guests and the lot world be full of park and fly customers. We are a full service hotel with a full service restaurant serving... More 

Tampa, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

As a Hilton Honors member, I expected much more from a DoubleTree hotel (that offers valet, I might add). Checked in and the hotel room didn't smell fresh, the chair in the room had a very obvious burn hole in it, and the bathroom was just gross. Mold, mildew, grim in the corners of the restroom and the sink drawers... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
rick b, General Manager at DoubleTree by Hilton Hotel Atlanta Airport, responded to this review

Dear Tinisha E, thanks for the post. We’re sorry we didn’t provide the high quality of services you deserve. I am really sorry that we did not make a better impression on you. Soon we will begin a total remodeling our hotel. Thank you again for your feedback and we hope you’ll give us another opportunity to make it right.... More 

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