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Fairfield Inn & Suites Atlanta Buckhead

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3092 Piedmont Road, Atlanta, GA 30305
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Fairfield Inn & Suites Atlanta Buckhead
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Indianapolis
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed at this property from 7/16/15 to 7/19/15, travelling on business. The hotel was clean and comfortable. The complimentary breakfast was plentiful and well done. Front desk staff helpful and professional. I took advantage of the hotel shuttle to get me to the MARTA station each day. The driver was very friendly. The hotel has a nice pool, and a... More 

Was this review helpful? Yes 1
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

A terrible experience that hasn't ended yet. Upon arrival there was a line of people to check in. The man behind the front desk seem clearly overwhelmed, sweating bullets unable to check in these people efficiently. He seemed unaware that anyone was coming to check in today. It is as if he didn't look at incoming reservations. This is only... More 

Was this review helpful? Yes 1
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Sir, I apologize for these issues. I am unable to find you in house under this name. Can you please contact the front desk and ask for Julia. Thank you for your time. Julia 404-846-0900 More 

Raleigh, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Location is great, lots of places nearby within walking distance. However. A room is a room. Although all our needs were met, it's the staff who deserve a commendation. From housekeeping to front desk, they truly make you feel as if your comfort is their number 1 priority. Damar deserves a blue ribbon! He was focused on helping us with... More 

Was this review helpful? Yes
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank You so much for taking the time to write a review! Our guests are always our #1 priority! I am glad that we are able to make you feel welcome every time you stay with us. More 

Richmond, Virginia
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This Fairfield Inn is very conveniently located to MARTA stations and Atlanta, and very affordably priced for its location in expensive Buckhead. We were disappointed in the lack of updates in the lobby and breakfast area, but those areas felt clean overall. Our room was on the second floor, right above the entrance to the hotel. Lack of soundproofing was... More 

Was this review helpful? Yes
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank you for your review. We are excited to announce that we will be renovating by the end of the year which will not only take care of these issues but will also exceed the expectation's of our guests. We look forward to seeing you again should your travels bring you back to the Atlanta area! More 

Lexington, Kentucky
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This property was up to Marriott's above average standard for quality and service. Comfortable bed. a/c that you can turn down as cold as you want. Very friendly and helpful front desk staff. Very good breakfast. All in all a great stay. I'll be back!

Was this review helpful? Yes
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank you so much for taking time out of your busy schedule for this review. It is our pleasure to ensure our guests enjoy their stay with us whether business or pleasure! We look forward to seeing you again soon! More 

Ithaca, New York
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel is very well maintained, staff is friendly and accessible, rooms are spacious and very clean, showers are good, beds comfortable and good choice of pillows,internet is ok, but area located is not one you want to walk around in. Lots is Gentlemens clubs and security is evident at hotel after dark(good and bad)

Was this review helpful? Yes 1
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank you so much for taking the time to let us know about your stay. I am glad you enjoyed your stay with us. I'm sorry to hear that you didn't care for the location. We are within walking distance to dining and shopping. I do hope you will consider staying with us again. More 

Sarasota, Florida
Level Contributor
439 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was clean and the staff were friendly. It was the cheapest Marriott brand in the surrounding Atlanta area but as such it as not the most convenient to getting on and off I-75. That being said it was ok and we'd stay here again. The included breakfast is always a perk.

Was this review helpful? Yes
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

I am sorry to hear that we did not exceed your expectations. We are centrally located in the Buckhead area making dining and shopping extremely accessible, however, we are a few miles from the highway. Again, please accept our apologies and we hope to see you in your future travels. More 

Marietta, Georgia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

This hotel not only is a great value but is in a perfect location in Buckhead. Unlike many other hotels in the area, parking and wifi is free. What really made this hotel special was the staff. Tony, Damar, Kim, and Francene were all extremely helpful and are very good at recommending good places to eat. The King bed I... More 

Was this review helpful? Yes
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank you so much for your review. We enjoy being able to provide optimal customer service for our guests! We look forward to seeing you again should your travels bring you back to the Buckhead area. More 

Kalutara, Sri Lanka
2 reviews
1 of 5 stars Reviewed June 26, 2015

Although I've always had good experiences with Fairfield Inns, this one in Atlanta left a sour taste in my mouth. Mind you, the room was adequate, the breakfast was okay and all was what you may expect for $100 night, but the disappointment lay in the service details. The mumbling front desk employee whose hearing was as faulty as his... More 

Was this review helpful? Yes
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank you for taking the time to write a review. I am more than happy to take care of this situation for you. Thanks again for your input and patience. More 

Fishers, Indiana
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 22, 2015

I recently stayed at this hotel for 3 days on a weekend trip to Atlanta, and was happy that I chose this location to stay at. I was looking for a Marriott in Buckhead that was reasonably priced, and this hotel fit the bill. A huge plus...they have free parking on site, which most other properties in the area do... More 

Was this review helpful? Yes 1
Kiecha B, Manager at Fairfield Inn & Suites Atlanta Buckhead, responded to this review

Thank you so much for taking the time to complete this survey. Your feedback is very important to us and greatly appreciated. We hope to see you again soon! Jenny Dantzler 404-846-0900 More 

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