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Homewood Suites by Hilton Atlanta - Buckhead

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3566 Piedmont Road, Atlanta, GA 30305
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Homewood Suites by Hilton Atlanta - Buckhead
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333 Reviews from our TripAdvisor Community

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Charleston, South Carolina
Level Contributor
39 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I read some pretty bad reviews about this hotel so I was a little skeptical. It does need updating as most folks said and it certainly could be decorated better but I look for two things in a hotel and this place provided my needs. I like a quiet atmosphere, and even though the hotel was fully booked, it was... More 

Helpful?
Thank vintagelinensbylois
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

We appreciate you choosing our hotel and sharing your stay experience with us. We will share your comments with our staff and also use them to improve in areas that could have made your stay even better. It was good to hear that you were able to enjoy the convenience of our Buckhead location. We hope that when your travels... More 

Miami, United States
1 review
1 of 5 stars Reviewed 5 days ago NEW

Although the staff was friendly. They were disorganized and I was not able to sleep for 3 nights because of a loud noise coming from the refrigerator that was not fixed after repetitive complaints. Hotel is in need of updating. Bathtub had mold.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Jaime S
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

Thank you for taking the time to share your recent experience at the Homewood Suites Atlanta Buckhead with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes... More 

Travelers are raving about these Atlanta hotels

Level Contributor
4 reviews
1 of 5 stars Reviewed 6 days ago NEW

As a Hilton Diamond member, this location does not meet any of the branding standards that I am accustomed to. The Front Desk was not at all attentive, from check-in to check-out. The condition of the room was so bad that I can only call it "ghetto". Based on the location, I cannot tell you how surprised I was by... More 

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Patricia S
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

Thank you for sharing your feedback about our hotel with us. As a team we strive to provide the great service, clean and well-maintained accommodations. As a HHonors member you have experienced a good number of hotels and you know what to expect. We try not to fall short of these expectations. The good news is that our hotel will... More 

Fort Lauderdale, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Great customer service. Ask for Stephania. Hotel was nice but looked 'dated'. It needs a make over; starting with the rooms than the lobby. The entire staff was friendly but the hotel had a funky smell. It smelled 'old'. Great location though. Comfortable, clean beds and great TVs.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Kenneth M R
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

We appreciate you taking the opportunity to share your stay experience with our hotel. Our team members strive to provide the best of service and accommodations to our guests daily. We are currently updating/renovating our hotel to bring you the fresh, new look you have come to expect from Homewood Suites. We hope that when your travels bring you back... More 

Hendersonville, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Was very disappointed in staff, service, stay, and especially billing. Check in staff poorly trained, Room dishwasher had dirty utensils even though outside dishwasher sticker stating cleaned. Mold on shower tile grout lines. Was not charged government room rate for three of four night stay. No return general managers call backs as promised. They just seemed not to even care.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank John R
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

Thank you for taking the opportunity to share your stay experience with us. It is our goal to continually provide great service and clean accommodations to our guests. Our apologies for any confusion with the government rate v/s government per diem. Although we do offer a government rate, it is not always at the per diem. We try to ensure... More 

Boston, Massachusetts
Level Contributor
301 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed January 5, 2016

This hotel is located in the midst of several large malls. This could be a blessing – as many dining and shopping options are close by, or a curse – as traffic volume is very high and traffic jams are frequent. The hotel itself is clean with attentive staff. Breakfast is warm with plenty of options and they also have... More 

Helpful?
Thank adventix
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

We appreciate you choosing our hotel and sharing your stay experience with us. We will share your comments with our staff and also use them to improve in areas that could have made your stay even better. It was good to hear that you were able to enjoy the convenience of our Buckhead location. We hope that when your travels... More 

Carrollton, United States
1 review
5 of 5 stars Reviewed January 4, 2016

Very impressed with room, staff and location. Very quiet sleep, comfortable suite with separate living room and kitchenette. Excellent dining close with secure parking. Great Breakfast early For the money I have never had better experience.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Calvin W
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

We appreciate you taking the opportunity to share your stay experience with our hotel. Our team members strive to provide the best of service and accommodations to our guests daily. We hope that when your travels bring you back to Atlanta, that you will choose our hotel again. Perhaps your will have to opportunity to explore the many famous restaurants,... More 

Crawfordville, United States
1 review
5 of 5 stars Reviewed January 4, 2016

The room was nicely furnished and very clean. Staff was excellent and attentive to our needs. I will stay here again next year for our family trip. The location is great for shopping and dining. We enjoyed our stay.

Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Karen M
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

Thank you very much for taking the time to provide feedback about your most recent stay with us. Your comments have and been shared with our team. We hope to have the pleasure of serving you in the near future. More 

Adelaide, Australia
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed January 3, 2016

This hotel is in a relatively nice and quiet area of Atlanta, with a shuttle service to the nearest train station. The room was spacious, comfortable and clean, and the breakfast was plentiful. Be sure to check out the dining area in the evenings during the week, as they usually have food available, included in the room rate. The only... More 

Helpful?
Thank jezz1992
Dimetrius B, General Manager at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

Thank you for taking the opportunity to provide feedback about our hotel. We understand that traveling during times like your trip are very difficult. We strive to make all of our guest's stays comfortable, no matter what brings them to the Buckhead area. We will share your kind words with the team. We welcome you back to our hotel should... More 

Jacksonville,Fl
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 30, 2015

Had a nice suite that was clean , quiet and comfy . Room was a little outdated but great for the price . Breakfast was delicious . The main plus with this hotel is the employees from the desk clerks to the maids and maintenance persons all so friendly and helpful . Was a little Nervous about driving in so... More 

Helpful?
Thank Jacksonville-7
La Vonia D, Director of Sales at Homewood Suites by Hilton Atlanta - Buckhead, responded to this review

We appreciate you taking the opportunity to share your stay experience with our hotel. Our team members strive to provide the best of service and accommodations to our guests daily. We hope that when your travels bring you back to Atlanta, that you will choose our hotel again. Perhaps your will have to opportunity to explore the many famous restaurants,... More 

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