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Residence Inn Atlanta Buckhead / Lenox Park

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2220 Lake Boulevard NE, Atlanta, GA 30319
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Residence Inn Atlanta Buckhead / Lenox Park
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Residence Inn Atlanta Buckhead / Lenox Park
Residence Inn Atlanta Buckhead / Lenox Park
Residence Inn Atlanta Buckhead / Lenox Park
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129 reviews from our community

Traveler rating
    45
    37
    25
    10
    12
See reviews for
35
14
10
42
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hillside, Illinois
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the time I walked in to my interaction with the remaining staff, nothing but smiles even I was wrong. The rooms are nice and clean but it's the customer service that will make me a repeat customer.

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SAO PAULO BRAZIL
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 8, 2015 via mobile

A clean room, safe and quiet area, covered parking just near the elevators, pleasant landscape inside and out, residential area, though near a wonderful mall called Lenox square. The rooms have been refurbished and present a nice blue color instead of the traditional and dark red. What can one complain? I did not see anything so wrong about it. Only... More 

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Martha G, General Manager at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Thank you for taking the time to share your exoerience with our trip advisor family. Your feedback is very valuable to our guests making their purchasing decisions. More 

ATL..Yall
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed February 17, 2015

I should mention that it gets an excellent rating for being 5 minutes from my job and 12 minutes with traffic. The family and I stayed here for 4days/3nites days over Valentines weekend, and I have no complaints at all. I'll start with the customer service. I am an Elite member and wanted to use some points, when I made... More 

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Martha G, General Manager at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Thank you fr taking the time to share your weekend adventures with us and our trip advisor family. We hope to see you the next time you are in Atlanta. I will make sure we share your comments with the team especially Tamoko and Daniel. More 

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 3, 2015

Once again I made a specific reservation for a studio, 1 queen with a sofa bed. I checked in via the Marriott smart phone app this afternoon. Once again they changed my room to a 1 bedroom and did not ask me or tell me. This is the last time. I am platinum status on Marriott and have stayed at... More 

Was this review helpful? Yes 1
Martha G, General Manager at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Mr. Hugh S, we are very sorry to hear that you are dissatisfied with our services. Please allow me to extend our most sincere apologies. It is our practice to reward our platinum guests and offer upgrades when they are available. All studios and one bedroom suites are equipped with the same queen size bed and basic layout with one... More 

new york, United States
1 review
1 of 5 stars Reviewed January 9, 2015

OK, first I thank Marriott for helping me out with last minute booking from another hotel. Second great welcome from the staff member - Daniel. Other than that... the walk from the car to the main office, wow. What a horrible design for a hotel. You need to walk on their driveway around a half block. Up a small walkway... More 

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Martha G, General Manager at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

I really appreciate your taking the time to share your disappointment with your recent stay. I want to personally apologize that the room and property were not of the high standards you have come to expect as a loyal Marriott patron. We want our guests to have the best stay possible where everything is like new, in-place, of the highest... More 

Mississippi
Contributor
18 reviews 18 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 31, 2014

We travelled to Atlanta to go to the Peach Bowl. Chose this hotel for the two bedroom suite. What a hidden gem! While the rooms themselves were unremarkable the staff made this hotel special. We were greeted so warmly, all our questions and concerns answered and taken care of. The shuttle driver was so friendly and offered some great tips... More 

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Li O, Director of Sales at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Dear Guest, Thank you for taking the time to write a response from your stay with us. We are so happy to read that you enjoyed your accommodations and found the room to be exceptional! We are so happy to read that all of our employees, especially our van driver , made you feel welcome and made your stay a... More 

Fort Lauderdale, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 30, 2014 via mobile

The family and I stayed the week of thanksgiving and we had a wonderful time. The staff were extremely nice, especially the two ladies (I found out they were sisters) who help out in the dinning area. They were really pleasant to my two young kids and made our stay quite pleasurable. The neighborhood was quiet, our room was spacious... More 

Was this review helpful? Yes 1
Li O, Director of Sales at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Dear Obiora, I want to take a moment to respond to your review and thank you for your feedback. We are very excited that you enjoyed your stay and especially happy with our two breakfast ladies! I will for sure pass along your remarks to them. As a part of the Marriott family we strive for an exceptional stay for... More 

New Delhi, India
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 6, 2014

I stayed at this hotel from March to June 2014 and I fell in love with it. This was my 4th visit to this hotel but the longest so far. When you are away from home for 3 months, you really need a comfortable place that you can temporarily call home- and this hotel provided me just that. The staff... More 

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Li O, Director of Sales at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Dear guest, Thank you so much for your comprehensive review of our hotel and services. It is always so nice to receive positive feedback from our guests and we truly enjoy having the opportunity to serve you. Our goal is to be your home away from home, especially on those extended visits to our city and the entire team enjoys... More 

Taipei, Taiwan
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 3, 2014

It’s a heaven to us when we arrived the place after 36 hours bumpy flights. The property is in a quite location in Buckhead area with the lovely manor style...courtyard, fireplace area, BBQ place. The location is great! 10 minutes drive to Lenox mall (a large-scale one), Publix, Target, the Marta, 30 mins to most attraction (except the rush hour... More 

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Li O, Director of Sales at Residence Inn Atlanta Buckhead / Lenox Park, responded to this review

Dear Guest, Nothing delights us more than to hear your stay at the Residence Inn Atlanta Lenox Park made you feel at home. The staff makes every effort to ensure our guests feels welcomed and we will share your kind words with them. Thank you for your review and we hope to welcome you home again soon. More 

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