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Holiday Inn Express & Suites - Atlanta Buckhead

2.5 of 5
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800 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly Country Inn and Suites Buckhead)
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1 room 1 guest
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Holiday Inn Express & Suites - Atlanta Buckhead
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56 Reviews from our TripAdvisor Community

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Traveler rating
    20
    19
    7
    7
    3
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18
8
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (56)
  • Mar-May only
    (20)
  • Jun-Aug only
    (24)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (7)
All months
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was nice on the outside and in the lobby but the room was small. The bathroom was extremely small and had hairs in the floor. It was busy and the parking was limited. I parked around the side on a second parking deck. It was inconvenient to go to the lobby area from there. The staff was very... More 

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Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear Steve, I have shared your comments with the staff. We are sorry you did not have a positive guest experience at our property. We hope to provide you with one of our spacious suites should you choose us again. I understand how important it is that our guests are as comfortable as possible during their stay. We thank you... More 

Utah
Level Contributor
119 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 stars Reviewed 3 weeks ago

If a good staff is your only requirement, then this is the place for you. The staff was consistently outstanding; especially Cedric. The double room was small, cramped, and unwelcoming. The carpet needs vacuuming--see my photos. No water pressure in shower. The WiFi kicked us off every 30 minutes or so. The AC unit sounds like an Airbus taking off.... More 

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Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear PeacefulPerfection, I apologize that we did not provide a more positive guest experience for you. I have adressed the cleanliness, condition, and AC issues with the staff. We will use your comments to get better as a team. We hope to see you again should your travels bring you back to Atlanta. We appreciate your business, and hopefully will... More 

Kuwait City, Kuwait
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed July 22, 2015

On my first visit to Atlanta I decided to stay at a Holiday Inn Property and not only has this property spoiled my perception of Southern hospitality, it is a place you should avoid if yoi looking for even then basics of service. As I am travelling with my family I reserved a suite. Full details of the guests was... More 

Was this review helpful? Yes 1
Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear Harry, On Behalf of the entre staff, I apologize for the issues you shared regarding your stay. I have addressed them with the staff. We will use your comments to improve our service, and provide a better guest experience. Thank You for your business! More 

delhi
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed July 16, 2015 via mobile

The goods- friendly staff, decent breakfast, decent Internet, plenty of parking Bad This is not buckhead, rooms are poor, advertised and shows on the Internet is incorrect in terms of the rooms, terrible bathroom and poor shower

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Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear Guest, I first would like to thank you for taking the time to comment on your most recent stay. I have addressed your concerns with the staff. I will also address your concerns with our corporate office. We will use your comments to provide a better guest experience for all of our guests. Thank you for your business and... More 

Hagerstown, Maryland
Level Contributor
119 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 11, 2015

We had booked a room with a king sized bed. The room was small, we called the desk and asked if we could get a different room. They put us in a 2 room suite right away. The furniture needs a little updating, but the room was very nice, staff was great and we were very close to the Marta... More 

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Charlotte, North Carolina
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed July 7, 2015

This location is a great hotel, especially the suites!! Most rooms only have showers which can be a little tough to deal with for some. The staff is very friendly and the property is very clean!! Nice rooms!!

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Piedmont, South Carolina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 12, 2015

Spent 2 nights here and experienced several pluses to the stay. Free internet, free parking, very nice breakfast bar that was well attended to, and a perfect size and water temperature for the pool on two 90 degree days. The room itself was a question as the size was not big enough for myself and my adult son to adequately... More 

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Vancleave, Mississippi
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 2, 2015

First things first, don't tell me that it is smack dab in the center of Buckhead because I'm not saying that it isn't. All I'm saying is that it's not what one who is unfamiliar with Buckhead would think of as Buckhead. Those persons hear about expensive cars and ritzy venues, etc, etc, and this is not it. That being... More 

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Boston, Massachusetts, USA
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 28, 2015

I'm on business regularly and try to stay with my familiar chain. Breakfast is consistent. My room wasn't up to par this time. Half my lights didn't work. The entry light was out which to me is a safety hazard. I pointed this out to the staff and they said maintenance would fix it. They didn't and I was there... More 

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Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear Guest, thank you for taking the time to comment on your most recent stay. I apologize that we did not provide a positive guest experience. I have addressed your concerns with Maintenance and the issues have been resolved. We look forward to seeing you again soon. Thank you for your business and have a great Day! More 

FREDERICK
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 21, 2015

The sheet in our room was soiled and had hair on it. We were promptly assigned another room down the hall (moved ourselves). The lobby at the front desk as well as the elevator lobby needed a good vacuuming/cleaning. The furniture in the lobby was very dirty. Owner/manager needs to pay more attention to cleanliness. Breakfast was average. Shuttle transported... More 

Was this review helpful? Yes
Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear JBurton, I want to start off by thanking you for taking the time to comment on your most recent stay. On behalf of the Hotel I would like to apologize for the negative guest experince you received. I have addressed the cleanliness issues with the entire staff. We hope that should your travels bring you back to the Atlanta... More 

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