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Holiday Inn Express & Suites - Atlanta Buckhead

2.5 of 5
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800 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly Country Inn and Suites Buckhead)
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Holiday Inn Express & Suites - Atlanta Buckhead
Best prices for: 1 room 1 guest
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Ranked #94 of 190 Hotels in Atlanta
A recent review
3 of 5 stars reviewed 1 week ago
ellebelle44 Toronto, Canada
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45 reviews from our community

Traveler rating
    19
    15
    5
    4
    2
See reviews for
14
7
4
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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FREDERICK
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

The sheet in our room was soiled and had hair on it. We were promptly assigned another room down the hall (moved ourselves). The lobby at the front desk as well as the elevator lobby needed a good vacuuming/cleaning. The furniture in the lobby was very dirty. Owner/manager needs to pay more attention to cleanliness. Breakfast was average. Shuttle transported... More 

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Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear JBurton, I want to start off by thanking you for taking the time to comment on your most recent stay. On behalf of the Hotel I would like to apologize for the negative guest experince you received. I have addressed the cleanliness issues with the entire staff. We hope that should your travels bring you back to the Atlanta... More 

Atlanta, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

What a poor experience this hotel has to offer. I use the hotel a few times before and I know it is not the best in the area but it is a preferred vendor of our company and if I could just over look some little bad things like poor cleaning practices and some poor Customer service I thought I... More 

Was this review helpful? Yes 1
Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear Marcello, Thank you for taking the time to comment on your stay. I thank you for your business, and apologize for the negative guest experience you encountered while at our hotel. I will contact you directly to discuss your stay further. Have a great Day! More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

I chose this hotel because it had some retail stores and restaurants nearby, as well as the Lenox mall, as an alternative to downtown. The hotel itself is very nice, and the staff are friendly. It's a very busy hotel, and I feel the staff are at times overwhelmed. I didn't really get to try the included breakfast because it... More 

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Denver, Colorado
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

They have a shuttle to MARTA. Hotel is clean and staff is pretty good. If your looking for a clean comfortable bed in Buckhead this place will do. A little ways to the major entertainment center and business offices but close enough for a $5 Uber.

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Fayetteville, North Carolina
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here on business for 4 nights with my mother. Due to her mobility, I had requested a room near the elevator, however, we were given a room as far away as possible from the elevator. This room also happened to be right across the hall from a storage/maintenance/housekeeping room. This was only a problem one night, when the... More 

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Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Holiday Inn is located in a good area for food and some shopping. Just the things you need for business or family travel. The staff is very friendly, they will take care of problems that a rise. I had a problem with the tv, they took care of it right away. I would definitely stay here again.

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1 review
4 of 5 stars Reviewed April 5, 2015

My daughter and I have stayed at this hotel many, many times over the past two years. Being that it was previously Country Inn and Suites, I was worried how things would change once it became a Holiday Inn Express. However, things are just as great as ever! Tee and Cedric who work the front desk, are absolutely amazing! They... More 

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Boston, Massachusetts
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 18, 2015

Only stayed at the hotel for one night. Overall the hotel/lobby/room/breakfast area was in great condition. The room I got seemed small but was fine for me. The shower seemed to be inside a capsule, strange but it was fine. The breakfast was good. Employees provided excellent customer service at all times. I would consider this hotel on future visits.

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Auburn, Alabama
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed March 17, 2015 via mobile

Was just staying the night in Atlanta and wanted a place in Buckhead with parking included. The location was great. Free parking and free hot breakfast. Room was very clean and comfortable, recommend this place for anyone looking for a worry free stay in Buckhead.

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Hoover, Alabama
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 11, 2015

I stayed at this hotel February 27th-March 1st. The staff was very nice at check in and throughout my stay. However, cleanliness was in question. I was in room 507 and on Friday when I checked in there was a large bag of garbage in the vending/ice room and it had a rather strong odor. I checked in around 5... More 

Was this review helpful? Yes 1
Corwin B, General Manager at Holiday Inn Express & Suites - Atlanta Buckhead, responded to this review

Dear Rturner, I apologize for the cleanliness issues you experienced while at our property. I have addressed them with our entire staff, to make sure it does not happen again. I would like to thank you for taking the time to comment on your most recent stay. We will use your comments to get better as a staff, in order... More 

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