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Holiday Inn Express & Suites Atlanta Downtown

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111 Cone Street NW, Atlanta, GA 30303 (Formerly Centennial Inn)
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Holiday Inn Express & Suites Atlanta Downtown
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413 Reviews from our TripAdvisor Community

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Cookeville, Tennessee
1 review
4 of 5 stars Reviewed 4 days ago NEW

The front desk staff, valet parking and continental breakfast staff were extremely friendly and helpful. The rooms were clean but small. I would recommend this hotel for short stays, just due to the size of the rooms.

Helpful?
Thank Tracy S
HIEAtlanta, Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello Tracy, Thank you for taking the time to share your experience with The Holiday Inn Express & Suites Atlanta Downtown! We are glad to hear that your overall experience exceeded your expectations. We look forward to having you as our guests again very soon. More 

Melbourne, Australia
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here for a night never having stated at an express before didn't know what to expect. Well not much. The TV was to the right of the bed facing the fake window which meant you couldn't really see much without turning it 90 degrees. The bathroom is spacious and the room did have a walk in robe. But... More 

Helpful?
Thank chandnikapur
HIEAtlanta, Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello, I appreciate the feedback you have provided and apologize that your stay was anything less than exceptional. I have shared your comments with our leadership so we can continue to improve our services and property. Your satisfaction and loyalty is a priority to The Holiday Inn Express & Suites Atlanta Downtown. I hope you will allow us another opportunity... More 

Los Angeles
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

As most other reviewers have said, the location is good. The rooms are clean-ish, the staff was good for the most part, and the price was right. Other than that, it is a bare bones hotel. Please take the other 5-star reviews with grain of salt. This hotel is NOT worthy of 5-stars. Most of the rooms are tiny...like really... More 

Helpful?
Thank Split2112
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Dear Split2112, I appreciate your post regarding your recent stay at our hotel. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. Thank you for noting our good location. I apologize, though, for not meeting your expectations when it comes to your room accommodations. I also regret to read... More 

Burlington, Massachusetts
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago via mobile

The price is better at this hotel is better than most and will do in a pinch. But rooms are very small, dated and very stuffy. The rooms have clean linens but rug, paint, curtains and furniture are shabby. Bathroom was so small it was hard to maneuver. There are no exhaust vents so they smell moldy. Breakfast is free... More 

Helpful?
Thank Jane M
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello, Thank you for taking the time to post your review. We apologize that our facilities and service did not exceed your expectations. I have shared your comments with our leadership so we can continue to improve our services and property. Please allow us another opportunity to demonstrate our signature hospitality, for which Holiday Inn Express & Suites Atlanta Downtown... More 

Mansfield, Texas
Level Contributor
48 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here over New Years, 2016. It is an ideal location in downtown, just walking distance to the World of Coke, CNN, and the aquarium. The hotel is very nice, it has valet, which is required if you don't have prearranged/alternative parking place. I found it worth the extra $25. The lobby is well designed, friendly staff, and there's... More 

Helpful?
Thank JFKMichael
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello, Thank you for taking the time to share your experience with The Holiday Inn Express & Suites Atlanta Downtown. We sincerely appreciate your recognition and feedback.We appreciate your comments on the service you enjoyed as our guest. It will be our pleasure to welcome you back soon More 

Greenville, South Carolina
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 28, 2015

I recently stayed at the Holiday Inn Express Downtown Atlanta. VERY Impressed. The location was excellent for the purpose of my stay. We were able to walk to nearby bars, restaurants, and to the Falcons game. The rooms were very clean and the staff was very professional and accommodating. Two staff members in particular went above and beyond to make... More 

Helpful?
Thank Seth K
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello Seth, Thank you for taking the time to share your experience with The Holiday Inn Express & Suites Atlanta Downtown. We are glad to hear that your overall experience exceeded your expectations.We appreciate your comments on the service you enjoyed as our guest. It was a joy reading your kind comments and it will be our pleasure to welcome... More 

Birmingham, Alabama
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 10, 2015

We booked a queen room at a good rate for a popular weekend. The room was neat and clean, had everything that we needed. It was small as is common with older buildings. That was the only indication that it was older. Everything was updated and fresh. The staff from front desk, to valet to breakfast and cleaning were all... More 

Helpful?
1 Thank Robin3898
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello Robin3898, Thank you for sharing you recent experience here at the Holiday Inn Express & Suites Atlanta Downtown. We sincerely appreciate the kind words you have provided in reference to our property and our staff members. We would love to have you return as our valued guest during any future travels to the Downtown Atlanta area. Have a great... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 10, 2015 via mobile

I arrived at the hotel and checked in on the 9th of December. Upon checking in I was greeted and thanks for being of IHG Spire reward member by Kiran... While checking me in Rachu walked over & Further Assisted Me. I appreciate the staff here at the hotel and the friendliness and courteousness showed me while I was here.

Helpful?
Thank Emanuel B. C
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello Emanuel, I appreciate you taking the time to post a review for our property. As our loyal IHG Rewards Spire member, we are delighted to hear that we were able to provide you with an enjoyable guest experience. Thank you for the recognition of our team members and the services provided to you. We hope to have you back... More 

New Jersey
Level Contributor
182 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed December 6, 2015 via mobile

We stayed here for a one night visit. The room itself was ok. It seemed clean but a little musty and the bedroom/bathroom areas were pretty small. I notice that the hallway on my floor was covered with crumbs and all day that day and the next day no one seemed to vacuum. Also, the elevators are very small, old... More 

Helpful?
Thank shopperhopper
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello Shopperhopper, I appreciate the feedback you have provided and apologize that your stay was anything less than exceptional. Your satisfaction and loyalty is a priority to The Holiday Inn Express & Suites Atlanta Downtown. I hope you will allow us another opportunity to demonstrate our signature hospitality the next time you travel to Atlanta. More 

Atlanta USA
Level Contributor
366 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
2 of 5 stars Reviewed November 15, 2015 via mobile

There's a holiday inn 10 minutes away - stay there instead - it's has a full bar, friendlier valet staff and much nicer lounge and rooms - this is more like a motel than a hotel. Corridors are narrow and dark - elevators are small s rooms do not have a safe and no tea or coffee - don't mind... More 

Helpful?
Thank Expattraveler100
HIEAtlanta, Front Office Manager at Holiday Inn Express & Suites Atlanta Downtown, responded to this review

Hello Expattraveler, Thank you for taking the time to post a review for our property as your feedback is important to us.I am sorry to hear that you were not pleased with your recent experience as our guest. I have shared your comments with our leadership, in an effort to continue improving our services and our property. We hope that... More 

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