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DoubleTree Suites by Hilton Hotel Atlanta - Galleria

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2780 Windy Ridge Parkway, Atlanta, GA 30339
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1 room 1 adult
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DoubleTree Suites by Hilton Hotel Atlanta - Galleria
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527 Reviews from our TripAdvisor Community

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Huntsville, Alabama
Level Contributor
116 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

My only complaint, parking was difficult due to all of the construction storage containers taking up so much space in the parking lot. Everything else was really nice. The room was nice, breakfast was good, plenty of hot water, fairly quiet, I could hear one person's TV around 11pm, but it wasn't too loud. Elevators were fairly quick. Just look... More 

Helpful?
Thank Sam W
Warner Robins
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

I was booked at this hotel by my Company, who paid for my room. Upon checking in I informed I needed a Credit Card just in case, I mistakenly left my CC at home. The guy behind the desk start to give me a hard time, then he got a silly smile on his face and type something into the... More 

Helpful?
Thank Tom B
Richmond Hill, Georgia
1 review
1 of 5 stars Reviewed 2 weeks ago

Had a confirmed reservation and the hotel called me on the evening of the arrival to tell me they were over booked. I asked for assistance in finding another location to stay, and the person that called me told me 'no, I can't help you.....' I called the Diamond Desk and they helped resolve my problem. Hotel mgmt reached out... More 

Helpful?
Thank wowzerjesus
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Atlanta - Galleria, responded to this review

Dear wowzerjesus, Thank you for taking the time to send us a review. We’re very sorry your experience at our property wasn’t up to our usual high standards. We’ve addressed the problems you mentioned with the front desk personal. Thank you for alerting us to this issue, and we hope you’ll give us another chance to make it right. Thank... More 

Troy, Michigan, United States
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hilton Suites Galleria is finishing a major rennovation This results in very minor inconviences with a major upside with the level of redocorated rooms The staff is very friendly and well trained Location is very good being near upscale shopping and restaurants, including the Cheesecake Factory Request remodeled rooms and you will be very happy with the experience

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Charles B
Indina Harbour Beach, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is an excellent place to stay, I would recommend it to anyone traveling to the north side of Atlanta. Breakfast was wonderful, staff is friendly and room was comfortable and above expectation.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kim W
Griffin, Georgia, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

I stay at this hotel every year for the past six years for a local festival. I booked 4 months in advance a two-bed bedroom for me and my family. Upon arrival I was tole I had booked a sing-bed bedroom and that this was all they had. Completely untrue. They said they would give me one of the newly... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Brad F
Miri L, on behalf of the staff at DoubleTree Suites by Hilton Hotel Atlanta - Galleria, responded to this review

Dear Brad F, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us... More 

Modesto, California
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Being a Hilton Honors member, the Double Tree was the only hotel I could book, the Hampton Inn was full. As well with other hotels in the area. I am so happy I did. Hotel is in the perfect location. Property and interior very clean. For future bookings the New Atlanta Braves Stadium is right behind (still under construction at... More 

Helpful?
Thank DaHonu20
Midway, GA, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Found this hotel room on Roomkey.com and booked directly thru Doubletree's website. Thought we got a great deal! After we checked in, I found out why the I got such a deal. They were renovating the fourth floor and they placed us on the third floor directly underneath the construction noise. Hammering, banging, and drilling noises started at 8:15 am... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dana Jay M
Jennifer P, Manager at DoubleTree Suites by Hilton Hotel Atlanta - Galleria, responded to this review

Good Afternoon Dana Jay M – Thank you for taking the time in leaving feedback in regards to your stay with us. Upon reading your comments, I became very concerned that your stay was not up to standard. A hotel is supposed to be a place like home, somewhere where you can relax, and decompress after a hard day of... More 

Raleigh, North Carolina, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed January 7, 2016

I stayed there on a cold January night and appreciated the overall warmth of the place. All staff members that I met were pleasant and helpful. Breakfast buffet offered great (and plentiful) food. Small bar where you can get a meal has a cozy and inviting atmosphere, especially if Mustafa is tending bar that night!

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank CFitzfromNC
Jennifer P, Manager at DoubleTree Suites by Hilton Hotel Atlanta - Galleria, responded to this review

Good Afternoon CFitzfromNC Thank you for taking the time out of your busy day to compliment our hotel, and our staff! We strive to provide the best service possible, as we know there are many other hotel choices in the area. We hope that you'll be back and staying with us soon! Sincerely, Jennifer P Director of Operations More 

Tampa, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 4, 2016

I stayed one night since I arrived on a late flight. I knew the hotel was undergoing construction, but I expected the rooms to be cleaned at least. I walk in and there was noticeable dust everywhere. The room smelled like body odor. I sprayed air freshener, perfume, basically whatever I could get my hands on. Nothing helped. I figured... More 

Helpful?
Thank PAGD52
MIri-HiltonHelp, on behalf of the staff at DoubleTree Suites by Hilton Hotel Atlanta - Galleria, responded to this review

Dear PAGD52 Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room and with the offerings at breakfast. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively... More 

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