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Courtyard Atlanta Cumberland Center

3.0 of 5
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3000 Cumberland Blvd, Atlanta, GA 30339
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1 room 1 guest
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Courtyard Atlanta Cumberland Center
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124 Reviews from our TripAdvisor Community

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Traveler rating
    26
    47
    32
    13
    6
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24
9
5
62
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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UK
Level Contributor
130 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed overnight after flying in for a day of business meetings. Hotel is nicely decorated and the room had everything I needed. I slept well. The steam iron dumped water on the trousers I was ironing but other than that the room was a four star for me. Downstairs is a little soulless and breakfast is in the Bistro which... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your response. We strive to be better than "OK" and will use your comments to improve. We hope to have the opportunity to serve you again in the near future. More 

Enigma ga
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room was great and would have been better if we could have slept! They where having a large party there ~family reunion~ and we didn't check in till after 11 pm and people where everywhere. And I mean in the lobby and parking lot and parking deck. Kids ran the halls on and off all night long. The people... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for choosing to stay with us. I regret that you had a bad experience. We will use your comments to make improvements for our future guests. More 

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 5 weeks ago

I stay in hotels weekly in cities all around the nation and this is truly one of the best. I'm based in Atlanta so I frequently use this location for meetings. The best asset they have is their event coordinator Inez Luke. She and her staff go above and beyond each visit to ensure our meetings are a success. I... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your positive review of our service here at the Atlanta Cumberland Center Courtyard. Inez was so pleased to read of your satisfaction. She is an excellent team member who takes great pride in her work. We look forward to your return in the near future. More 

Level Contributor
105 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 25, 2015

Nice and clean hotel. Close proximity to mall and eating outlets. Hotel also had a shuttle that could take you to nearby grocery store . They also had a mini store with a microwave . We did not have rooms with breakfast , so did not know how it was. They also had a coffee tea machine and a business... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for providing your review of the Atlanta Cumberland Center Courtyard. It is pleasing to know that you were satisfied with the hotel. It is also nice to be in a location near such amenities as shopping and dining nearby. We look forward to see you again soon. More 

Toronto, Canada
1 review
5 of 5 stars Reviewed July 21, 2015

I had a wonderful experience here. The staff were all very friendly. Especially Inez that I met at the restaurant she made the experience I have had here the most pleasant since coming and will ensure that I come again. Her attention to detail complemented by her excellent suggestions on food and other options make every visit delightful.

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for choosing to stay with us at the Atlanta Cumberland Center Courtyard. I was glad to read your review about the service you received from Inez. She is an excellent team member and will be so happy about your comments. More 

Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 5, 2015

Hotel was ok, not the best. Only one elevator working our entire stay, so wait time varied depending on how busy it was. Don't get room by the ice machine, didn't like being woke at 6am for people getting ice. The best part was the Cumberland Mall right across the street and the cafeteria in the office building across the... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your review. We will use your review to continue to improve our service. We are currently upgrading our elevator system, which requires one elevator to be out of service. When this is complete in a few weeks, we should have faster and smoother elevator service to our floors. We look forward to your return in the future. More 

Atlanta, Georgia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 3, 2015

We went there for a family trip for just one night, however, the experience was great! Although parking for check in was a little confusing in the beginning, the process in the end was quite easy and this location offers covered parking deck with direct access to the hotel lobby. Staff was courteous and very helpful. As usual, the only... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for staying with us at the Atlanta Cumberland Center Courtyard and for taking the time to share your review. My team will enjoy reading that they were courteous and very helpful. I hope your travels bring you back this way again soon. More 

North Mississippi
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 26, 2015

I have stayed here a total of 3 times now. the staff is always very friendly and helpful. hotel is directly across road from Cumberland mall and has many great dining options. indoor pool and hot tub is nice, especially in the winter time. this hotel is conveniently located half way between six flags over Georgia and six flags white... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your review of the Atlanta Cumberland Center Courtyard. I loved to hear that the staff was friendly and helpful. It is what we strive to deliver. I hope to see you again soon. More 

Level Contributor
126 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 stars Reviewed May 17, 2015

Heading mentioned above explains experience. Rooms are well maintained but seems old. Liked AC DUCTING placement on side near window ( 8 th floor)- something unique. Hotel has many eating options near by and a big mall as well. Shower handle in bathroom needs improvement.

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for staying with us and for sharing your views. Because we strive to be better than "between average and very good," we will work to improve. We look forward to serving you again in the future. More 

Los Angeles, California
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 3, 2015

Plusses: clean, comfortable rooms. Nice people (with a caveat). Rooms are quiet, furniture and beds good. Hotel is right across the street from a good shopping mall. Minuses: They were having elevator trouble for a few days while we were there, but the staff ran themselves ragged trying to overcome that issue. So they get points for trying. However, this... More 

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for sharing your comments about our hotel. I am sorry that we gave you some poor information. We will certainly work to improve. We look forward to the chance to serve you again in the future. More 

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