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All 188 Atlanta hotels

Courtyard Atlanta Cumberland Center

3.0 of 5 Hotel   |   3000 Cumberland Blvd, Atlanta, GA 30339
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61%
Ranked #118 of 188 Hotels in Atlanta
A recent review
4 of 5 stars reviewed 1 week ago
Ahmad K
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85 reviews from our community

Traveler rating
    15
    34
    22
    11
    3
See reviews for
17
7
4
40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
2 reviews
4 of 5 stars Reviewed 1 week ago

First, I'd like to share that I am indeed delighted to share my experience during my stay at Courtyard by Marriott. I must be honest and admit that I did read previous reviews prior to arriving here at the Cumberland location. I was a bit taken back by some of the reviews and somewhat skeptical about staying. To clear the... More

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your comments about the service you received. I will share this with my team. They will be so delighted they were able to make your stay special. More

1 review
5 of 5 stars Reviewed 3 weeks ago

I was in town on business and came in after midnight due to my sick 1 year old. I had just had a horrid experience with another hotel before calling Courtyard Marriott. Needless to say Michelle H. took great care of my family by securing our room in the wee hours of the morning. The hotel is very nice and... More

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your comments about your stay, and for recognizing Michelle for her service. We are very proud of Michelle, as she exemplifies the service standards for which we strive. I will be sure to share your kind words with her. We look forward to serving you again in the near future. More

Fort Lauderdale, Florida
Contributor
17 reviews 17 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 10, 2014

Like most Courtyards, the rooms are pretty nice and have a small refrigerator. My king room had a small sofa and a balcony with the door sealed shut, so you can't actually go out on it. Unless it is included in your room rate, don't bother with breakfast. I would probably only stay here again because the offices I need... More

Was this review helpful? Yes
Tampa, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

I am just checking out and I certainly enjoyed my stay. The staff were so friendly, especially Simone and Jessica. The room was very clean. And, having experienced issues with parking lot security elsewhere in my travels, I appreciate the free gated parking.

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed August 6, 2014 via mobile

Checkin in to a nice trendy lobby, I felt as if I was in NYC when I opened my room door. The rooms need updating by remove some of the outdated bulky furniture. The AC worked terrific as my room as frozen by bedtime.

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your comments. I regret that you did not find our furniture appealing. However, it is great to know the air conditioning worked well, here in summer in Atlanta. I hope you will visit us again soon. More

West Palm Beach, Florida
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed August 6, 2014

My employer booked this hotel for a meeting.There was a large group coming and and I'm sure the hotel knew about it, yet staffing was minimal. Check in was long, The front desk staff was more on the phone with guest or taking other calls while there was a line of 10-15 people waiting to check in.The hallways have an... More

Was this review helpful? Yes 1
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for sharing your observations. I know we failed to meet your expectations and, as I did by email to you upon noitifcation of these issues after your departure, I would like to offer my sincere apology. The rooms were remodeled the same year as the TVs were added. Additionally, all of our mattresses and boxsprings were replaced in... More

Tampa, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 31, 2014

I had to stay here since my employer was booking my reservations. I typically love Marriott, but this location is rundown and the rooms aren't clean. In a matter of 4 nights I noted the following: No hand towels or wash cloths One bar of soap (realize as you are in the shower) No sugar/creamer, but there is an in-room... More

Was this review helpful? Yes 1
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for taking the time to share your comments. Our location is very convenient for many things, whether you want to shop or visit many of the wonderful sites and attractions of the city. And free covered, controlled access parking is truly a rare feature these days. However, we failed you in many of the basic service aspects and... More

Memphis, TN
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 10, 2014

Recently stayed here during a family reunion. The beds(room) were nice & cozy. Refrigerator was provided but no microwave. There is a central microwave available downstairs in the lobby which can become a little inconvenient during early mornings / nights. BAD NEWS - Breakfast is NOT provided, which was shocking considering it says it is under the web site. They... More

Was this review helpful? Yes 1
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your comments. Our fitness center is one of the largest you will find in a hotel our size, with 10 stations to work out, both cardiovascular and weight conditioning. I am unaware of where our website states complimentary continental breakfast. I will research that and rectify that as needed. We look forward to your return in the... More

Lansing Michigan
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 4, 2014

Front desk: The service from the front desk staff was on and off at times. There were times when they were attentive and available. There were other times when I had to wait until I finally yelled towards the back room to get their attention. Room: The smell of the hallways told me that housekeeping was on their job. My... More

Was this review helpful? Yes
Eric M, Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for taking the time to post your comments. It is great to hear you mention the excellent service from housekeeping. We pride ourselves on giving exemplary service, however we apologize that it was not consistent during your stay. I hope that you will return so that we have the chance to serve you again in the future. More

Lombard, Illinois
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 30, 2014

Located amongst the business buildings across from Cumberland Mall, this hotel is located quite far from downtown and is primarily accessible by car/taxi only. I've taken the bus to the transportation center nearby from downtown or transferred over Marta from the airport but it's a long bus ride there. It does not have convenient access to any other bus routes... More

Was this review helpful? Yes
Eric M, Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for taking the time to post your comments. I'm happy to hear that our team took great care of you while you were here and I'm sorry that our location wasn't as close to downtown as you would have liked. I look forward to having the chance to serve you again in the future. More

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Additional Information about Courtyard Atlanta Cumberland Center

Address: 3000 Cumberland Blvd, Atlanta, GA 30339
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Atlanta Cumberland Center 3*
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Also Known As:
Courtyard Atlanta Cumberland Hotel Atlanta
Atlanta Marriott
Atlanta Courtyard

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