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Courtyard Atlanta Cumberland Center

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3000 Cumberland Blvd, Atlanta, GA 30339
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Courtyard Atlanta Cumberland Center
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Courtyard Atlanta Cumberland Center
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112 reviews from our community

Traveler rating
    24
    43
    28
    12
    5
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20
9
5
55
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Fort Mill, South Carolina
Top Contributor
140 reviews 140 reviews
100 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I saw they had a indoor pool and jacuzzi and I wanted a relaxing place to stay before I headed home. The guy at check in was very nice and helpful. I did get a handicapped room rather then a regular king I booked. I was told they were sold out of regular Kings and I can go to another... More 

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Boynton Beach, Florida
Top Contributor
52 reviews 52 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

I checked in two days ago, on a business trip, as this Hotel is used a lot by my company. it was clean and nice enough, but I noticed the rooms are very small. Also they have the old fashioned adjoining doors between some of the rooms, including mine. I had a long trip so wanted to get to be... More 

Was this review helpful? Yes 1
Mars Hill, North Carolina
Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel was a little shabby and worn. The view was of an office building. The room was advertised as a suite, but was small and crowded. The elevator was not functioning and our room was on the fifth floor so you can image how this arthritic old lady felt after carrying the 2 year old up, then down. By... More 

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Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your review. I am glad to hear that the employees were polite and helpful. We did recently have several issues with the elevator, which has been corrected. I know it is frustrating and inconvenient when the elevator is not working properly. Finally, if you could send me a note as to where we advertised the room as... More 

Hattiesburg, Mississippi
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay at this Courtyard every month or so for business trips to the adjacent office complex. It maintains the welcome predictability of Courtyard locations - clean, comfortable, familiar, good service. It is convenient to an adjacent mall with lots of restaurant options nearby and easy interstate access.

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Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for staying with us at the Atlanta Cumberland Center Courtyard. I am glad that we consistently provide you the the cleanliness, comfort, and good service you expect. We look forward to serving you again soon. More 

Top Contributor
71 reviews 71 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Very normal/average Courtyard in an office complex in suburban Atlanta. Interior was exactly standard, view was of an office building, underground parking was free and easy. Surprisingly checking in took way longer than it usually does there were 6 people ahead of me and only one person working the desk. The hotel is quietly located but within walking distance of... More 

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Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your review. We will continue to work to improve so that we can excel beyond "average." We look forward to seeing you again soon. More 

Cherry Hill, New Jersey
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Marriott Courtyard properties are far and away the most reliable hotel brand. They are essentially the same everywhere you go. You could stay at any U.S. Courtyard property a couple of times and walk through another Courtyard property with your eyes closed without any problems. I believe this is what makes the brand popular with many business travelers. Especially when... More 

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Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for your feedback. I am glad that you have come to count on Courtyard for your travel needs. I apologize that there were a few areas at our hotel that stood out as needing attention. Our team will work to improve those areas immediately. We hope to see you again soon. More 

Milledgeville, Georgia
Contributor
14 reviews 14 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel is beautiful. Check in was fast. Our rooms were clean and beds. comfortable. We felt safe at all times. Its very close to Cumberland Mall for shopping. There are some great restaurants and after hour spots. We enjoyed our stay

Was this review helpful? Yes
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

We are glad you chose to stay with us at the Atlanta Cumberland Center Courtyard for the big event. It is so gratifying to be a part of special occasions. Thank you for the kind words. We look forward to seeing you again on your next trip to the area. More 

USA
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is the second time in 2 months that I have stayed at this property. During both trips they were down to only one elevator. They have 8 floors plus the pool floor so when they are down to only one elevator it can be quite time consuming in the mornings and evenings when you need to come and go.... More 

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Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for staying with us twice in the past two months. We appreciate your business. I understand the importance of getting in and out quickly. That is exactly why we are currently undergoing a major project to upgrade our elevators. Once complete, the elevators will work more efficiently and effectively. However, that means that we will have one elevator... More 

Augusta, Georgia
Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed here over Valentine's Day weekend. Room very clean and nicely appointed. One elevator was out, causing a line to form while folks waited for the elevator. A bit frustrating since it was a busy weekend, but imagine it is repaired by now. Hotel is right near Cumberland Mall and is in near a multitude of restaurants. Nice stay overall.

Was this review helpful? Yes 1
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for taking the time to share your insights about our hotel. I am so happy that you were pleased with your stay. We are upgrading the elevator systems, a major but necessary project. It will result in faster, more efficient elevators. We hope to have the opportunity to serve you again soon at the Atlanta Cumberland Center Courtyard... More 

Bogota, Colombia
Top Contributor
56 reviews 56 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 27, 2015 via mobile

Good hotel, Nice room, There Is a mall just in front of . The location is fine, well i mean If you rent a car, if Not is nos that great for marta service (public transportation in Atlanta) But as always marriott courtyard is a great choice

Was this review helpful? Yes 2
Don G, General Manager at Courtyard Atlanta Cumberland Center, responded to this review

Thank you for choosing to stay with us at the Atlanta Cumberland Center Courtyard and for taking the time to provide a review. While we are not near a Marta station, we are adjacent to the Cobb County Transit station which has a regular express bus to the Marta train station. This is an option for access to the transit... More 

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