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Hampton Inn Atlanta - Cumberland Mall / NW

#41 of 191 Hotels in Atlanta
Certificate of Excellence
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2775 Cumberland Pkwy, Atlanta, GA 30339
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Hampton Inn Atlanta - Cumberland Mall / NW
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
1 of 5 stars Reviewed 3 days ago NEW

This is a horrible and fraudulent motel....they charged my $579.00 for a stay that was already paid for by my employer (State of GA), and then had the nerve to say that it was my employer's fault!!!!! So, I call corporate to see if I could get some help with getting my OWN MONEY BACK! SO, the manager here, Betty... More 

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Avon, Indiana
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved loved my stay here. The staff is so wonderful, professional and the customer service was exceptional. The receptionist with the dreadlocks...the best ever!!! It was so refreshing staying at this Hampton after we had had a horrible stay at the Hampton Inn in Lake Mary Florida. The hotel is conveniently located close to Cumberland mall and a lot of... More 

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Atlanta, United States
1 review
2 of 5 stars Reviewed 1 week ago

Booked a king size bed, only to find out that upon arrival all king beds were sold out. I felt cheated by the person whom took the reservation. I feel like they will do anything to get the reservation, even lie to the customer.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Van Buren, AR
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was the cleanest, nicest hotel. It was so easy to check in and the location was so easy to get to. I had never been to Atlanta and I was amazed how easy this hotel was to get to. The staff was so friendly. I HIGHLY recommend this hotel!

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New Delhi, India
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel is excellent located close to the Cumberland mall which is 5-10 mins walking distance away. Rooms are large clean and have all modern amenities. The hotel provides complimentary shuttle on weekdays to 5 miles distance and also provide pickup as well from the same distance. Has large car park, pool, gym and also provide complimentary snacks and drinks... More 

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Charlotte, NC, United States
Top Contributor
58 reviews 58 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My third or fourth stay on business and each was a picture perfect Hampton experience. Access by a busy intersection can be dicey, but that's just the Atlanta rush. Convenient to an array of restaurats for every palatable and price point, plus an upscale mall nearby to walk it off. Very successful meetings topped off with some quality downtime.

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1 review
4 of 5 stars Reviewed 2 weeks ago

This hotel is located across the road from Cumberland mall. Deluxe continental breakfast with belgian waffle maker. Very nice clean rooms with up to date decor. A short 1/4 mile or less to cheesecake factory as well as other nice restaurants. We stayed two nights while visiting the ATL aquarium.

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Chattanooga, Tennessee
Top Contributor
340 reviews 340 reviews
100 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for two nights and wanted to provide some feedback. The rooms are still decent and the desk staff were okay, nothing stellar, but got the job done. Breakfast was late both mornings. The breakfast should have been ready at 6:00 AM and on one day it was 6:04 and the next it was 6:08. This was somewhat disappointing as... More 

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Saint Louis, Missouri
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As I have come to expect from Hampton Inns, checkin and room/property quality were all exactly as advertised. There was a Wednesday manager's reception which was a nice change. Would recommend for anyone traveling to the Cumberland/Marietta area.

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Zion, Illinois
1 review
4 of 5 stars Reviewed 3 weeks ago

Friendly staff, great hotel. Has a noisy side next to highway. AWFUL pillows - bring your own. Mattress was great. Had to have iron replaced twice, but staff was great and timely. Clean room with many plugs for your items. Usual breakfast items.

Review collected in partnership with Hampton

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