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All 188 Atlanta hotels

Embassy Suites Hotel Atlanta Airport

3.5 of 5 Hotel   |   4700 Southport Road, Atlanta, GA 30337
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    This weekend 11/28/2014
    $82/night
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Ranked #139 of 188 Hotels in Atlanta
A recent review
3 of 5 stars reviewed 2 days ago
Joy W Maryland, United States
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576 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Maryland, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Place was clean & the breakfast was good. My suggestion is that a directory be displayed with arrows designating the location of the various venues. Otherwise it seems like just 1 big mass. To further explain, the breakfast room, elevators cocktail room locations, etc., etc., etc.,

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Westminster, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Had to go to Atlanta for the weekend to take my mother-in-law to the airport, we decided to stay at this embassy, it's currently being remodeled however they are doing a fantastic job, the staff and everybody was very delightful and if anything came up they were right there in a moments notice. We will stay there again great job... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your nice review and we will be sure to let the staff know of all the nice compliments you have given them. We hope to see you back again soon. More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

All Embassy Suites have the same look from the inside. The room entrance allows a view of the lobby from the 1st floor to the 5th floor. The rooms allowed privacy for both my roommate and myself. We were able to both watch our favorite TV show without disturbing each other. The living room area was separated from the sleeping... More

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are glad to read you enjoyed our fitness area here at the Embassy Suites Hotel Atlanta Airport. Thank you for such a nice review and we hope to see you again soon. More

Apison, Tennessee, United States
Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed 2 weeks ago

Rooms were outdated, very hot, couldn't get air conditioning working, didn't offer another room. Airport service awful, told us the wrong place to wait, ended up calling them 3 times, got a ride with laquinta hotel's shuttle age about an hour wait, thank you laquinta!

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to provide feedback regarding your stay. While I’m thrilled to hear our staff was friendly, I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input! More

Savannah, Georgia
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for a conference, I was with co-workers who booked the room for me. I stayed here for the same conference 8 years ago and couldn't believe how run down it has become. There is a section of the hotel where they have started to update the rooms, but they have a lot of work to do. The bathroom... More

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Frank guest reviews such as yours, are appreciated, as they give us the chance to improve. There is currently a new management team in place who have been working meticulously to ensure guest rooms are clean and comfortable, offering a relaxing place for our guests to enjoy their time in our area. More

Senior Contributor
24 reviews 24 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This Embassy Suites falls short of what the Hilton chain is usually at. The property is undergoing renovations so make sure you are at the opposite end. The atmosphere is nice. The rooms are a little dated (which is why they are renovating). The restaurant is good for a quick meal versus traveling out of the hotel. There is nothing... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your feedback regarding your stay at our hotel. While we are very happy that you chose our hotel for your recent stay, we are sorry that you were disappointed with some aspects of your stay with us. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us... More

Ottawa, Ontario, Canada
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We are at a conference here and normally we stay at the Crowne plaza but I was amazed at how run down the hotel was. Having said that the real metric is the bed and pillow for me ie what kind of sleep did I get. The bed was okay and the pillow was small but better than some other... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our two-room suites. I apologize for the interruption in the comfort of your stay due to the noise. We will take your comments under consideration as we continually work to... More

Anchorage, Alaska, United States
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Due to circumstances beyond my control, I missed my flight out of Atlanta. I was able to book into the Embassy Suites with my show dog puppy at the last minute. The staff was so supportive and helpful. I had a lot of luggage and "extras" because I was traveling with my show dog. The staff took everything in stride... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We were glad to have been of service to you and your puppy.  Our associates pride themselves on providing excellent guest service and will be pleased to hear they exceeded your expectations! Your review will certainly be shared with them. Thank you for such a nice review of our hotel the Embassy Suites Hotel Atlanta Airport! More

Jupiter Fl., United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Really a good experience spoiled somewhat by way too cold temps in the public areas and meeting rooms. Temps were in the low 60's. I had to go back to my room a lot where I could control the temp. Staff were great.Quick check in and check out. Loved the breakfast and reception. Worked hard all day so was a... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are glad to read you enjoyed your stay with us and would like to apologize for the coldness you experienced in the common areas. Please accept our sincere apologies and we hope that next time you are in town you consider staying with us again. More

Duncanville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Some improvements noted, but serious difficulties are still present: WI-FI worked only about half of the time, front desk staff indifferent to problem, gave out incorrect password. Small bugs (baby roaches?) in furniture drawers in room. Breakfast omelet with same order different on succeeding days, different chefs, but both still very good.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are sorry about the problems you encountered during your stay here and would like to assure you more renovations are on the way. We hope that you will allow us another opportunity to serve you better in the future. Thank you. More

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Additional Information about Embassy Suites Hotel Atlanta Airport

Address: 4700 Southport Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Atlanta Airport 3.5*
Number of rooms: 233
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Also Known As:
Embassy Suites Atlanta Airport
Embassy Suites College Park
College Park Embassy Suites

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