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All 189 Atlanta hotels

Embassy Suites Hotel Atlanta Airport

3.5 of 5 Hotel   |   4700 Southport Road, Atlanta, GA 30337
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43%
Ranked #137 of 189 hotels in Atlanta
A recent review
3 of 5 stars reviewed 1 week ago
michelle o
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513 people have reviewed this hotel

Traveler rating
    99
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    135
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Chicago, Illinois
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed yesterday NEW

This property has soooooo many management maintenance & housekeeping issues I don't know why this is even an Embassy Suites. We got 2 rooms and stayed for 7 nights while we accompanied our daughter to college. We should have known something was not quite right and because of the price we thought we had found a deal and not a... More

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Overland Park, Kansas
Top Contributor
207 reviews 207 reviews
69 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This ES is tucked away in what might be a little bit of a dodgy area based on the way the nearby gas station looked and the guard at the gate. I may be mistaken. This older ES is a little more worn than most, but still is serviceable and the ladies at the evening reception were outstanding. You must... More

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for staying with us at our hotel. I appreciate your candor; we look for reviews to provide insight into our hotel and our guest suite appearance is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. More

2 reviews
3 of 5 stars Reviewed 1 week ago

First embassy suite disappointment. I am a diamond club member and alway expect the best. Room not impressive. A tray of dirty dishes and glasses in front of room. Bathroom not that clean. Noisy planes(expected) Wanted lunch before flight. Called down to front desk, was told 11:00, front desk said 11:30, manager said 12:00. I left and ate lunch at... More

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. Please know your comments are taken very seriously and will be acted upon immediately. Thank you for the distinct service you have provided us by sharing your thoughts. More

Tallahassee, United States
1 review
2 of 5 stars Reviewed 1 week ago

As Hilton Honors members, my husband and I look for an Embassy Suites in the area we are visiting, but our recent stay at the Embassy Suites-Atlanta Airport has changed that. Our room was dingy and very warm even after Engineering came and reported having fixed the problem. It was so hot over night that my husband was sweating! In... More

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for sharing feedback on your recent experience at our hotel. We apologize again for our missteps in guestroom appointment and appreciate you bringing this opportunity to our attention and allowing us to make it right so you may enjoy your stay. We value your input and hope you will return to stay with us again soon. More

charlotte, United States
1 review
4 of 5 stars Reviewed 1 week ago

I loved everything about the hotel except the location... Near the airport but no restaurant nearby but I would recommend this place for family vacation or family reunion because of the anmenities. Breakfast and happy hour...

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are glad to read you love everything about our hotel the Embassy Suites Hotel Atlanta Airport and would recommend us to family. Thank you for such a nice review. We hope to see you again soon. More

Centennial, Colorado
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here one night after a business trip and I chose it because I had an early flight the next morning. I am a Hilton Diamond member and stay at a lot of Embassy Suites, but this one is strange. The furnishings are rundown but also out of place for this type of hotel. The manager's reception had one bartender,... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for staying with us at our hotel. I appreciate your candor; we look for reviews to provide insight into our hotel and our guest suite appearance is an area we are actively examining. I welcome any additional comments or suggestions you would like to share. More

Troy, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel shows its age and is need of cleaning. The pool and laundry area were not very clean and the restaurant (not the buffet area) needed to have some serious cleaning done. The vents in the room were covered in dirt/dust. Once the hotel undergoes a serious cleaning it would be a fabulous place to stay. The food tasted EXCEPTIONAL!... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We’re always working to improve our product and services and we appreciate you taking the time to share your experiences. There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts. More

Myrtle Beach, South Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Upon arrival the desk staff was pleasant, but that was all. I was given my keys and room number, then given a parking pass and gate code. However, the staff did not mention the evening reception (which was going on during my arrival), breakfast or where my room was located in the building. The room was damp and smelled musty,... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your review of your recent experience at our hotel. I am sorry that there were some issues that you were not completely satisfied with. I thank you for your feedback as it is one of the most important tools that allow us to improve the quality of our products and services. We will certainly use your comments... More

Columbus, Ohio
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This hotel was very shabby. The front desk clerk was extremely rude. We are gold members and have always been treated well in other hilton brand hotels, but here we were treated like a bother by both front desk and house keeping. Not a place I will EVER visit again.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience... More

St Louis
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 1 week ago

Old ,run down and worn out. This hotel next to the airport has fake balconies with sliding glass doors. They don't open, but the sound from the jets leaks around the edges. Very loud. Skip this if you need to sleep. Restaurant was very understaffed in the evening and the wait for extremely over priced hotel food was long. Front... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the noise. I have shared your review with our team to ensure that this is not a problem in the future and we hope you will consider staying with us... More

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Additional Information about Embassy Suites Hotel Atlanta Airport

Address: 4700 Southport Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Atlanta Airport 3.5*
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Also Known As:
Embassy Suites Atlanta Airport
Embassy Suites College Park
College Park Embassy Suites

141 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Close to Atlanta Airport, enjoy free breakfast and our best rates guaranteed when booking through Hilton, at the Embassy Suites Atlanta - Airport hotel. We provide a complementary airport shuttle service, spacious, comfy two-room suites, an indoor pool, and a nightly Managers Reception to wind down from your day. ... more   less 
Number of rooms
233

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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