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All 188 Atlanta hotels

Embassy Suites Hotel Atlanta Airport

3.5 of 5 Hotel   |   4700 Southport Road, Atlanta, GA 30337
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Ranked #140 of 188 Hotels in Atlanta
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557 reviews from our community

Traveler rating
    103
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    142
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    76
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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nashville, United States
1 review
1 of 5 stars Reviewed yesterday NEW

I've stayed at many E S before and this is the worst one i've been to. The hotel is outdated rooms & decor the room we stayed in was dirty the bathroom needed maitainance the acunit didnt work, dust buildups all over, the breakfast was terrible missing several itiems they normally would have

Review collected in partnership with Embassy Suites Hotels

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Swansea, Illinois
Top Contributor
182 reviews 182 reviews
57 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was looking for an airport hotel that was not on top of a ton of other stuff. This was the place. Off the beaten path, but still near the airport it allowed me to catch up on work and still be near the airport. Quiet place, everything worked, and the staff was helpful and friendly. Breakfast was cooked to... More

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Birmingham, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

Hotel is a bit dated, but fine for an airport stay. Breakfast was good. Check-in associate was having a coughing attack when I checked in which didn't start off on a good foot. Also, this hotel charges $12 for parking.

Review collected in partnership with Embassy Suites Hotels

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buford, United States
2 reviews
1 of 5 stars Reviewed 6 days ago NEW

This passed weekend my family and I had a planned fun weekend with all 9 of us. We had two rooms reserved every night at the Embassy Suites Atlanta Airport. One room was under my honors account and another under my mom's. Based on us staying at allot of Embassy and Hilton properties in the passed. From under my account... More

Review collected in partnership with Embassy Suites Hotels

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We’re always working to improve our product and services and we appreciate you taking the time to share your experiences. There is no excuse for the housekeeping issues that occurred during your stay. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you have provided us by sharing your thoughts. More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

This property is in bad bad urgent need of renovation. The bathtubs have rust and chips. The walls are dirty and damaged. The sleeper sofas are stained, dirty, torn, and springs sticking out of mattress. The chairs are soiled and dirty. Just about every guest spoken with had a complaint and had changed rooms hoping for improvement.... To no luck.... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and sincerely apologize for the issues with your room. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future so you can... More

Clarkton, North Carolina
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

sofa mattress was blood stained and wire sticking out side and foot of mattress. mattress had no support. my back is still hurting from sleeping on it.. the lady at the front desk after 5pm was nice very nice , had bad attitude..asked to speak with manage, and not one knew when a manager would be available.. the man on... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry for the issues with your stay. We will share your comments about our rooms with our housekeeping manager to make sure these issues are getting taken care of. We hope you will consider staying... More

Nashville, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Don't stay here until they remodel. Very dirty. Bathroom smelled. Felt unsafe. We asked several times for connecting rooms. They promised hours before our arrival and and then did not provide. We had to go to the front to speak with the attendant several times. The bathroom had rusting fixture and a bad odor. Every piece of furniture was heavily... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with your stay. We will take your comments about our rooms under consideration as we continually work to improve our guest experience. We will also share your review with our head... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The hotel runs a 10 person van, every 30 minutes to and from the airport. You will see all the other hotel shuttles come by twice before you see the Embassy Suites shuttle. As frustrating as this is getting to the hotel...wait until you get up in the morning and realize they don't have room for you because they can... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We are very sorry for the difficulties that you experienced with our hotel shuttle. We will take your comments under consideration as we continually work to improve our guest experience. Your feedback is greatly appreciated and we hope you will consider staying with... More

Ann Arbor, Michigan
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

i stayed here recently on a business trip. The reason for me to give an average rating was to the super friendly service of the restaurant staff both during dinner and breakfast. Otherwise I would have rated lower. The guest room was in need of serious renovation. Bathroom is especially dated. There is a lack of power outlets in the... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and apologize that you were disappointed in the condition of your guestroom. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to... More

Chicago, Illinois
Top Contributor
78 reviews 78 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

This property is in need of renovation, updating and just some routine cleaning and maintenance. Because it is close to the Airport, they have seemed to survive on desperate travelers who have had flights cancelled. If not for that volume they would soon go belly up. Carpets are shabby, doors are dirty, everything looked dated like the original fixtures and... More

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your feedback of your recent stay with us. I am very sorry that the cleanliness and condition of your room did not meet your expectations. Based upon your review I am actively participating with our housekeeping staff to ensure that the areas outlined in your review get extra attention in all of our rooms. I hope that... More

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Additional Information about Embassy Suites Hotel Atlanta Airport

Address: 4700 Southport Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Hotel Atlanta Airport 3.5*
Number of rooms: 233
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Also Known As:
Embassy Suites Atlanta Airport
Embassy Suites College Park
College Park Embassy Suites

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