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All 188 Atlanta hotels

Embassy Suites Hotel Atlanta Airport

3.5 of 5 Hotel   |   4700 Southport Road, Atlanta, GA 30337
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42%
Ranked #136 of 188 Hotels in Atlanta
A recent review
5 of 5 stars reviewed 2 days ago
Miriam D Scotch Plains, United States
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530 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed yesterday NEW via mobile

Do not stay at this hotel. It is in serious need of a make-over and a good cleaning. Our room was filthy, infested with ants, the couch had a huge grease stain, the toilet was not working and the sheets on one of the beds had an foul smelling odor. They did take $25 off my stay for all the... More

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Scotch Plains, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

This hotel is great. The breakfast was awesome I especially enjoyed the sausage and grits. The room was clean and smelled fresh. Having a refrigerator and microwave is great for the convenience of keeping food. The dining area is great for eating in privacy. The staff was friendly and ready to assists with any concerns.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are glad you enjoyed your stay here at the Embassy Suites Hotel Atlanta Airport. Thank you for such a nice review. More

roswell
Top Contributor
64 reviews 64 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This property is showing it's age, but is about to undergo a major renovation. I was shown the model rooms and they are spectacular! My room was clean, spacious and comfortable. I want to commend Ayana and Eunice, who were especially hospitable. Thanks for an enjoyable stay.

Was this review helpful? Yes 1
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for such a nice review of our hotel the Embassy Suites Hotel Atlanta Airport and we will be sure to let everyone know all the nice things you said about them. More

Clermont, Florida
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed here for one night and were very disappointed. It was not clean and desperately needs updating. The elevators were not clean and the glass was covered in finger prints. The bar area looked only moderately clean. I am surprised that Hilton does not deal with this hotel...it is an embarrassment to the Hilton chain. Some of the staff... More

Was this review helpful? Yes 2
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your candid feedback of your stay with us. I apologize that we did not meet expectations and I am actively working with our staff to ensure cleanliness and comfort are our first priority. Your satisfaction is very important to us and your comments will help us to correct these issues. We hope that if your travels bring... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Pros: Good location for business travel. Noticed renovations going on to reduce the outdated feel of this place. The breakfast area and lobby is very good, seems some ambitious project going on. Good for travelers who get free breakfast. Good for those who have AT&T Uverse subscription - you get free internet. Furniture a are getting to a point where... More

Was this review helpful? Yes 2
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for mentioning our renovations and we hope to see you again soon. Your review is appreciated. More

Mount pleasant
Contributor
12 reviews 12 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

The total lack of upkeep to this hotel is evident everywhere. I'm honestly surprised that Hilton still let's them keep the name. Even the girl at checkout had on a ratty wrinkled up suit. My bathroom floor and shower had hair in it. The light is not bright enough and when you look up above the sink you can see... More

Was this review helpful? Yes 2
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We appreciate your candid comments and apologize for the unfortunate experience you had. Consistent service and comfortable surroundings are very important to us. We're working to address your concerns with the appropriate departments and hope that you'll consider giving us another chance to serve you. More

Clermont, Florida
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We stayed one night and will never stay again. The shuttle took forever to pick us up at the airport. Then when we got to the hotel we were very disappointed. It is old and worn and very outdated. The carpets are worn and dirty. The elevators were not clean and the glass was dirty.the whole place smelled heavily of... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

If you've ever thought of staying at this hotel, don't. I was switched to another room and this other one is musky as well. I had white socks on, walked about 20 feet and they were almost black. I wanted to leave after being here 15 mins and they told me they would charge me for the entire night because... More

Was this review helpful? Yes 2
waleska, United States
1 review
3 of 5 stars Reviewed 1 week ago

Hotel old and outdated definitely shows age....Elevators dingy and musty....had to ask hskpr to change shower curtain because smelled like mildew....However the staff were all very nice and welcoming....even after having to wait while the frnt desk agent finished her co-workers hair to get checked in.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very... More

Pittsfield, Massachusetts
2 reviews
2 of 5 stars Reviewed 1 week ago

This hotel is old and outdated, it has stained chairs, old carpets, broken air conditioner, refrigerators, and clocks. First room the clock and air conditioner was not working call but no one came to fix them, made a wake up and no one called thank God for IPAD alarm. Next day moved to new room refrigerator not working, stain furniture... More

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your honest input on our service and appointment and apologize for our missteps in hospitality. We will use your comments as we continue to evolve our guests' experience, and we hope you will return to stay with us the next time... More

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Additional Information about Embassy Suites Hotel Atlanta Airport

Address: 4700 Southport Road, Atlanta, GA 30337
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Atlanta Airport 3.5*
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Also Known As:
Embassy Suites Atlanta Airport
Embassy Suites College Park
College Park Embassy Suites

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