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Embassy Suites Hotel Atlanta Airport

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4700 Southport Road, Atlanta, GA 30337
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Embassy Suites Hotel Atlanta Airport
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Embassy Suites Hotel Atlanta Airport
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672 reviews from our community

Traveler rating
    125
    132
    166
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    103
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191
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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North Carolina, USA
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We wasn't told that remodeling was taking place when booking a month out. The breakfast was a joke you had to wait 10 minutes or more for the food to be brought t out and be put on the serving line. We were tired of waiting and checked out early.

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United States
1 review
1 of 5 stars Reviewed 2 days ago NEW

If you going to do remodeling then lower the price of the room. No pool we had to use another hotel's pool. Complementary drinks and food was a joke. When the complementary time was the drinks started at 10.00, shots where 10.00. I had a friend to buy eveybody in our a shot, about 15 of us, it costed him... More 

Review collected in partnership with Embassy Suites Hotels

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1 review
2 of 5 stars Reviewed 3 days ago NEW

The hotel is under major renovation/construction. The hotel does NOT meet Embassy Suite standards. Dining room is NOT ready for service to guests. 2-3 hours for generic hamburger is not service. Only one waitress for a lot of folks and I can't imagine who was in the kitchen. Rooms need a major QC inspection. They should advertise this hotel as... More 

Review collected in partnership with Embassy Suites Hotels

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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

I usually read the reviews on hotels but apparently I missed the ones on this hotel. Being the embassy suites I expected so much better. I was not aware that this hotel was under construction before I book it. I booked my rooms via booking.com My confirmation said that I had two rooms reserved only to get to the hotel... More 

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Knoxville, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

This hotel is under heavy construction. I had checked in online, but when I arrived at 4:00 p.m. my room was not ready. I had to wait for 45 minutes before I could go to my room. I expected the room to be ready since I had checked in online. The front-desk staff offered me other rooms with less favorable... More 

Review collected in partnership with Embassy Suites Hotels

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Fountain Valley, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

I can excuse a lack of some services due to the extensive renovation going on, but to take 20 minutes to get a hamburger, served the incorrect drink and not provide a place setting for a restaurant customer is inexcusable. The next evening I tried to order room service and tried dialing the restaurant and the front desk two times... More 

Review collected in partnership with Embassy Suites Hotels

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North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 days ago NEW

We stayed here one night. Nice long bed suite and nice upgrades as far as appliances and TV in our room. The hotel is going through a major renovation but but enough to change or room. The internet is not free just an FYI.

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KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and apologize that you were disappointed in the renovations not being done.. We hope we can have another chance to show you what our warm Hamptonality is all about here at our hotel, if your travels bring you back to... More 

Oklahoma
Top Contributor
135 reviews 135 reviews
55 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Despite what they are advertising on the reservations page, the renovations are definitely not complete. They were still working on the common areas and the gym and meeting rooms, etc. The renovations did not have an adverse affect on my stay I'm happy to report. I had not stayed here in several years because of the condition of the property... More 

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We are glad you enjoyed our new and improved hotel. Thank you for your review and we hope to be seeing you again soon. More 

King George, VA, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff is very upbeat and pleasant, I really felt welcome. Although there was working going on, the upgrades to the rooms, made it a very nice and is well worth the stay. The Staff always showed respect and smiled stay. The Evening reception was awesome. The Breakfast fantastic.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

We would like to thank you for such a good review of our hotel the Embassy Suites Hotel Atlanta Airport . We also hope to be seeing you again soon. More 

Atlanta, United States
1 review
1 of 5 stars Reviewed 1 week ago

My room was not cleaned at all during my 3 night stay, no clean towels, no replacement coffee, no trash removal, no bed made up. On 3rd day when I returned from work I asked to have clean towels at 5 pm and they never arrived. My requests were ignored by the front desk. Also the phone rang at 2... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
KanaHotelGroup, Manager at Embassy Suites Hotel Atlanta Airport, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize that we were unable to meet expectations and based upon your review I am actively participating with our housekeeping staff to ensure this does not happen again. As well, I apologize for the service you received from the front desk staff. This is not typical of... More 

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