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The Westin Atlanta Airport

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4736 Best Road, Atlanta, GA 30337
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The Westin Atlanta Airport
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The Westin Atlanta Airport
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780 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My family spent 3 comfortable nights nestled in the ambience of this hotel. The staff was courteous. The room was clean and spacious. The on site restaurant was affordable with delicious weekend buffets and welcoming staff. There was no shortage of southern hospitality. I would recommend it!!!

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Darien
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I was here twice in the past month on business and I was greeted both times at the front desk by Quentin who remembered me and took great care of me. During both stays I was able to visit the bar for lunch and a night cap. Great place to just decompress and socialize. The breakfast goes until 11am with... More 

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Top Contributor
60 reviews 60 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I arrived late in the evening after a couple long flights. I grabbed the hotel shuttle which was very busy, and usually is after 11p. Upon check in, only two staff members were checking in multiple crew members and regular guests, took a bit, and no issues but could of used another hand to make it faster. I grabbed a... More 

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Always provide great customer service.....This is the place to stay, nice, clean, friendly and fun. Had to relocate from another hotel and everyone love it here. Kids got out hand a little but the staff was very understanding.

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Burnsville, Minnesota
Contributor
15 reviews 15 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I travel to Atlanta for business regularly, and always stay at the Westin Atlanta Airport. I love the SPG recognition, and always get a room on the top 2 floors (9 and 10) away from the noise from whatever conference they happen to be hosting. The rooms are clean, the bedding and bath are ... well... Heavenly! :) I highly... More 

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Knoxville, Tennessee
1 review
1 of 5 stars Reviewed 1 week ago

I have stayed at Westin resorts in the past and have always been quite pleased with the cleanliness and professionalism. However, the Westin Atlanta Airport was nothing like any other Westin we have previously visited. Upon arrival, we witnessed staff smoking at the entrance to hotel, lack of organization and the entire lobby had an upkept appearance (including the desk... More 

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Tualatin, Oregon
1 review
1 of 5 stars Reviewed 2 weeks ago

WESTIN REVIEW I was visiting my daughter and grandchildren on Mother’s Day. I live on the west coast so it was a special time. Our plan was to spend our last day together at the hotel having lunch and dinner before I flew home. I was looking forward to this time because I have stayed at the Westin Atlanta Airport... More 

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, We appreciate you choosing to stay with us while visiting Atlanta over Mother's Day weekend. Please accept our apologies for any inconvenience you experienced because you were unable to enjoy a meal in the hotel. We are sorry the servers in the restaurant and lounge were not as courteous nor professional as they should have been. We work... More 

Kapolei, Hawaii
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Always look forward to Atlanta's southern hospitality and this hotel represents. All members of the staff are exemplar of how all hotels should treat guests. The area is in a quaint like area unlike most airports. The room was clean and comfortable. This stay was primarily for a Braves game and Uber was means of transportation.

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WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, We appreciate you taking time to share your feedback on Trip Advisor. We are delighted that you had such a renewing stay while in town for the Braves game. We hope you will visit again soon. Be well. Bill Henderson General Manager More 

Savannah, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

At first the room we checked into had its flaws. We were too tired to change or say anything that night. When I woke up i went to front desk and spoke with Quentin. He apologized and changed our room right away. His customer service and attitude about the situation was great. I would recommend this place to anyone and... More 

Was this review helpful? Yes
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day,. Thank you for sharing your feedback from your recent stay. We are delighted that Quentin exceeded your expectations and found our location convenient for your travels. We hope you will visit us again soon. Be well. Bill Henderson General Manager More 

Ahoskie, North Carolina
Contributor
13 reviews 13 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Most recently I traveled to this hotel from North Carolina. After an 8 hour drive I was very tired and arrived at 3:00am. Being a Gold member I was looking forward to the excellent treatment. However the computers were down and I had to wait for my room. The next morning I spoke to a Manager and she was excellent.... More 

Was this review helpful? Yes
WestinAtlantaAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for sharing your review of our hotel. We are glad that you found our hotel to be a well-deserved respite after a long day of travel. We hope to welcome you again soon. Be well! Bill Henderson General Manager More 

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