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The Westin Atlanta Airport


Hotel class 3.5 of 5
4736 Best Road, Atlanta, GA 30337
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Reviews you can trust

74% Recommend
4.0 of 5 stars 43 reviews
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By trip type
All (43)
[ Date ] [ Rating ]
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4 of 5 stars
mick1036   13 contributions
orlando, fl
Nov 7, 2009 | Trip type: Business, Solo travel New
1/1 found this review helpful

Nothing praticularly remarkable about this property but it is a typical Westin; which is to say: very good all around. Nice rooms, nice service, nice restaurant and all in all a very good airport hotel. The only negative was that the airplane noise was a little noticeable. Otherwise, I'll use it again when I can. more

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5 of 5 stars
ShaunAlabama   3 contributions
Alabama
Oct 29, 2009 | Trip type: Couples
0/1 found this review helpful

The Westin is such a relaxing hotel. The beds have downfilled comforters that are so soft. That's why they are caed "Heavenly. The roo is stocked with a mini refidgerator filled with goodies. more

Management response from
westinatlantaairport, General Manager

Thank you for sharing your comments with us regarding your recent stay. We are delighted to hear that you had a refreshing stay and that the Heavenly beds exceeded your expecations. We hope to have an opportunity to welcome you again in the near future.

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2 of 5 stars
Trip2Much   1 contribution
Chattanooga
Oct 24, 2009 | Trip type: Business
1/1 found this review helpful

As a 80% traveler, that is 80% of my year is spent in hotels and airports, I had high expectations for the Westin based on previous stays in other cities. The rooms were, in-fact, what I expected. The service was not. At a full service hotel, you expect full, around the clock service and comfort. I attribute the majority my... more

Management response from
westinatlantaairport, General Manager

Thank you for choosing to stay with us on your recent visit to Atlanta. We are disappointed that the service you experienced was not up to our usual Westin standards. We appreciate how unsettling it was for you when you contacted the front desk and their response was not as professional or courteous as it should have been. We have...

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4 of 5 stars
skiptkindergarten   14 contributions
New York, NY
Oct 18, 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at the Westin for two nights this past week for work. The staff were very professional, courteous and efficient. I was impressed. Upon arrival, I thought I smelled smoke in my room from a previous guest. I returned to the front desk and requested another room if there was availability, given the smoke. The desk agent immediately upgraded... more

Management response from
westinatlantaairport, General Manager

Thank you for sharing your comments with us regarding your recent stay. We are pleased that our staff exceeded your expectations. Regarding your comments about your room smelling of smoke, we are sorry. We work very hard to provide a smoke-free environment for our guests. On occasion, some guests continue to smoke in their rooms. We appreciate you bringing this...

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5 of 5 stars
rapplein   1 contribution
VA
Oct 8, 2009
1/1 found this review helpful

I got a great deal on this hotel by going to Hotwire. I knew I wanted to stay near the airport and wanted something nice. When Hotwire asked me what rating I wanted, I said "4 Star". Happens that the Westin is the only 4 Star hotel near the Atlanta airport. Got it for a wonderful rate. The staff was... more

Management response from
westinatlantaairport, General Manager

Thank you for choosing to stay with us on your recent visit to Atlanta. We are delighted that our staff and hotel surpassed your expectations and look forward to welcoming you in the near future.

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4 of 5 stars
veryocd   1 contribution
Mooresville, NC
Oct 7, 2009 | Trip type: Family

I was very concerned after reading reviews for this location but we were attending a family reunion there. I am OCD by nature and originally planned to stay at another location (as I had done at previous reunions). I was thrilled that I decided to stay with my family this time. The rooms were spacious and spotless. The shower head's... more

Management response from
westinatlantaairport, General Manager

Thank you for choosing to stay with us on your recent visit to Atlanta for your family reunion. We are delighted that our staff exceeded your expecations. We are glad you enjoyed the breakfast buffet and were given several options for local attractions at Atlantic Station. We look forward to welcoming you again in the near future.

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4 of 5 stars
childfree_traveller   129 contributions
Huntsville, Alabama
Sep 22, 2009 | Trip type: Couples

We stayed here for a weekend getaway in September 2009. We are Starwood Preferred members and used 3000 points per weekend night to stay here. The hotel is gorgeous and we’ve attached photos to our review for your perusal. Check-in was a breeze & we were even offered a free fridge when reception noticed our beverages. Parking was $10.00 per... more

Management response from
westinatlantaairport, General Manager

Thank you for choosing to stay with us on your recent visit to Atlanta. We are pleased that you were impressed with our newly renovated guest rooms and the world-famous heavenly beds. We look forward to welcoming you again soon.

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5 of 5 stars
Artisticlicense   1 contribution
Orlando
Sep 21, 2009 | Trip type: Couples

I always take reviews with a grain of salt because I think that the most likely people to write reviews are those who had a negative experience. Please let me say that my wife and I had the most pleasant experience we could have asked for. Our room was on the 8th floor and it was down a side hallway... more

Management response from
westinatlantaairport, General Manager

It was our pleasure to welcome you to the Westin. We appreciate your review of our hotel and are delighted we exceeded your expectations. We hope we will have an opportunity to serve you again soon.

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4 of 5 stars
ladycreole   8 contributions
san antonio, tx
Sep 16, 2009 | Trip type: Solo travel
1/1 found this review helpful

This was a perfect airport hotel choice. I am a Starwood Preferred member and used my points for a 1 night stay. This was an excellent use of points. You would expect to use more than 3,000 points for a hotel of this calibre. The hotel is very nice, rooms are not worn looking like many airport hotels. The room... more

Management response from
westinatlantaairport, General Manager

Thank you for sharing your comments with us on your recent stay to Atlanta. We are pleased that our staff exceeded your expectations. We value our Starwood Preferrred Guests and are happy that you found the 3,000 point redemption to stay here to be a great value. We look forward to welcoming you again soon.

Lovely Hotel
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4 of 5 stars
BarbadosJetsetter   3 contributions
Barbados
Aug 26, 2009 | Trip type: Family

Unfortunately we only stayed one night as we missed a connecting flight, but of the 4 hotels we stayed at in the 2 weeks of our vacation this was by far the best. The hotel is beautiful. We had a lovely room and the beds were so comfortable we didn't want to get out of them the next morning. The... more

Management response from
westinatlantaairport, General Manager

Than you for sharing your comments with us on your recent stay. We are delighted you enjoyed our recently renewed rooms and the comfort of our heavenly beds. Regarding your comments about there not being refrigerators in the rooms, as per Westin standard, we do have them available upon request. Regarding your comment about the view, there are several airport...

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The Westin Atlanta Airport Also Known As

  • Westin Atlanta
  • Atlanta Westin
Address: 4736 Best Road, Atlanta, GA 30337