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The Westin Atlanta Airport

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4736 Best Road, Atlanta, GA 30337
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The Westin Atlanta Airport
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921 Reviews from our TripAdvisor Community

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Charlotte, North Carolina, United States
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Had a great stay. the room was clean and the staff was helpful. I was here for a 3 day event where I was vending. Very easy to get my things from the room to the conference room and I feel like they took great care of the guest and those who had to set up for each event night.... More 

Helpful?
Thank Jannie F
Cape Coral, Florida
Level Contributor
62 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

After flight delays and a Christmas trip from hell to Kansas City, the front desk gentleman that initially checked us in made a rough day worse. After realizing I had lost my license somewhere between KC and ATL, he pretty much told us "tough luck". I even provided all of my credit cards AND a different photo ID. He wouldn't... More 

Helpful?
Thank InOurHappyPlace
London, United Kingdom
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

As the airport hotels go, this one is reasonably good, although it look as it needs a bit of modernization. The staff at reception was good and attentive. The bar at the reception was OK and decent selection of drinks and food on the menu. Rooms are good and comfortable

Helpful?
Thank RinaldM2014
Cullman, Alabama
Level Contributor
12 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I had the pleasure of staying here twice in the past week. Both times were a great pleasure for me. The hotel is the benchmark for Airport hotels. I will be staying here again the next time I am in the area for any reason.

Helpful?
Thank dsponder
Jasper, GA
Level Contributor
128 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is very convenient to the Atlanta airport and I felt pretty reasonable in price considering the location. The room was good sized and very clean with no reservations about the space on my part. The hotel as a whole feels a little tired but it doesn't show badly. I drove to the hotel, which charges for parking, and... More 

Helpful?
Thank Randy L
Dallas, Texas
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my second time here for a short 2 day conference at the Marriott across the street. What impressed me the most was how nice all the staff were, from the guys outside, the check-in desk, the housekeepers and waitstaff. All greeted me with eye contact and seemed genuine. But especially my breakfast server who treated me like a... More 

Helpful?
Thank CharlesS6239QH
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for choosing to stay with us. We value your feedback and are happy that our staff provided you with a warm welcome and exceeded your expectations. We hope you enjoyed your travels and have an opportunity to visit us again soon. Be Well, Bill Henderson General Manager More 

Minneapolis, Minnesota, United States
Level Contributor
240 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Before we even checked in there were problems. The parking lot is actually downhill from the hotel so you have to walk through 2 sets of doors (neither of which had automatic doors) and up a flight of stairs to get to the hotel lobby. Seriously? I was lugging 2 suitcases! When I told the front desk person he said... More 

Helpful?
Thank Elizabeth M
WestinATLAirport, General Manager at The Westin Atlanta Airport, responded to this review

Good day, Thank you for sharing your comments from your recent stay. We are disappointed we failed to exceed your expectations. We apologize that your arrival experience was not very welcoming. As a full-service hotel, we provide a loading/unloading area at the entrance to the hotel. Our bellmen are available to assist with your luggage upon arrival. They will also... More 

Knoxville, Tennessee
Level Contributor
173 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This place is "average" all the way: the room was straight out of Ramada Inn; smelled of disinfectant; standard bathroom; etc, etc. It does have a few things going for it: 1. Extremely convenient to ATL 2. Excellent (free) shuttle service to ATL every 20 minutes, and 3. Really nice, courteous, friendly staff

Helpful?
Thank David A
Oklahoma City, Oklahoma
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Delta provided lodging here due to a mechanical issue and subsequent cancelation of my flight. The hotel was clean and up to the standards that I expect from Westin. It made an otherwise unenjoyable experience of a canceled flight much better. Wish I had more time to explore the hotel, but I checked in at 11pm and checked out at... More 

Helpful?
Thank charles l
Sydney, Australia
Level Contributor
98 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Being an airport hotel the rooms are not as luxurious or modern as you may expect at a business district Westin. The bathroom is quite small and the shower rose had scraps of plumbers tape hanging off it. Check in was efficient and pleasant. The bed was typical Westin comfort as was the room in general. I especially liked the... More 

Helpful?
Thank TrevorDoornbos
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