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The Ritz-Carlton, Buckhead

#17 of 190 Hotels in Atlanta
Certificate of Excellence
GreenLeadersSilver level
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3434 Peachtree Road, NE, Atlanta, GA 30326
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Complimentary Breakfast
Best prices for: 1 room 1 guest
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The Ritz-Carlton, Buckhead
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The Ritz-Carlton, Buckhead
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826 reviews from our community

Traveler rating
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    82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Top Contributor
108 reviews 108 reviews
86 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've stayed many times here over the past 25 years for both business and traveling as a family. In addition to being convenient for work reasons, the Buckhead area is also reasonably convenient to Emory University, if you are looking for a nice place and area to stay during a visit there. It is convenient to a number of very... More 

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Newburgh, New York
Top Contributor
104 reviews 104 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

First and foremost, I have been here many times over the years. This was my go to hotel every time I came to Atlanta. I had stayed away for a year, mainly due to some issues that I had with some of the staff having attitudes, and the ridiculously slow wi-fi. I came back for a short visit, and opted... More 

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Sheila B, Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest Thank you for taking the time to share your feedback about your stay at The Ritz-Carlton, Buckhead. I can certainly understand your frustration so please allow me to apologize. I want to assure you that we are committed to providing our guests with the level of service reflective of the Ritz-Carlton standards. I would like to have the... More 

Chicago, Illinois
Top Contributor
167 reviews 167 reviews
25 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This Ritz just isn't up to snuff. The pool area and sun deck are very out of date. They don't have a spa. It is more of city/business location so let's assume people are visiting relaxation amenities. The rooms are fine, average for a high end hotel but nothing stunning. The event space is very disjointed. There are some rooms... More 

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Sheila B, Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, Thank you for your valuable feedback as it allows us to evaluate our service in order to ensure that the standards and reputation of The Ritz-Carlton are maintained. I have shared your comments with members of my team and look forward to having the opportunity speak with you, should your time allow. I appreciate your loyalty and hope... More 

St. Thomas
Contributor
20 reviews 20 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Due to flight scheduling, we weren't able to return home to St. Thomas on the same day. So after spending 18 hours in flight from Singapore, a friend made a reservation for us to spend one night at the Ritz Carlton in Buckhead. We reserved a suite. The Ritz-Carlton name [and the Buckhead area] are usually synonymous with luxury and... More 

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Sheila B, Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, Thank you for taking the time to leave your comment. I am very sorry to hear that your experience did not meet your expectations and would appreciate the opportunity to be in touch with you. Feedback is extremely important to us, and so if you could afford the time, I may be reached directly at this number (404)... More 

California
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the moment you walk in the door, you're made to feel at home, comfortable and special. Staff is friendly and attentive without being overbearing or insincere. The decor is lovely and elegant; rooms are clean and comfortable; food in the bars and restaurants is well done - creative and flavorful. Since Atlanta is a driving vs pedestrian town, the... More 

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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

You can walk to restaurants and shopping nearby. There's a very nice bar with live music to meet up with friends. We stayed here for the weekend to go to a concert. The room was clean and spacious with a decent view. The higher up, the quieter.

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Los Angeles, California
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Spent a weekend celebrating a relative's birthday and hanging out with my family and the Ritz made it very easy to have a good time. Hotel staffl is the friendliest and most accommodating I've ever experienced.

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Lichfield, United Kingdom
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed here for a few days while attending a family Wedding so we did get a preferential rate but cannot fault the room or the level of service that we received. The room itself was large, luxurious and well appointed, their beds are the most comfortable I have ever slept in them and I'm pretty sure hat they would... More 

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Birmingham, Alabama
Top Contributor
73 reviews 73 reviews
26 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed 1 week ago

I am a Platinum member and Ritz Credit Card holder. I stay and Marriott's and Ritz Carlton's all over the world. I recently stayed at Grand Cayman and Lake Tahoe Ritz Carlton hotels...and this past Friday night had the opportunity to stay at the Buckhead Ritz. The location is great being directly across the street from two different shopping malls... More 

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ny
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Ritz Carlton certainly is a lovely hotel brand with lovely amenities, but I just expected a little more than what we received. Upon making our reservation I had two requests - slightly early check in and hypo allergenic room. Unfortunately upon arrival an appropriate room was not available and we were forced to wait about one hour. During this time... More 

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E_Schinnerl, General Manager at The Ritz-Carlton, Buckhead, responded to this review

Dear Guest, thank you for choosing our hotel for your recent visit to Buckhead and for taking the time to provide feedback on your expereince; we appreciate your comments which allow us to further refine our service and to personalize the experience; please forgive our inability to accommodate your requested early arrival and that we failed to provide provide appropriate... More 

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