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Quality Suites Buckhead Village

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505 Pharr Road NE, Atlanta, GA 30305-3426 (Formerly Holiday Inn Express)
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1 room 1 adult
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Quality Suites Buckhead Village
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250 Reviews from our TripAdvisor Community

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Alabama
2 reviews
1 of 5 stars Reviewed 1 week ago NEW

First impression seems decent enough, but close inspection revels dated rooms. The cigarette smoke smell in our NON SMOKING room was almost unbearable!!! It seemed to be piped in through the vents. Complained to front desk about poor air circulation in room.....supposedly sent maintenance while we were out but no improvement. We were with others in two different rooms and... More 

Helpful?
Thank Christy C
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Burlington, North Carolina
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed three nights here (Thurs-Sun MLK Jr. weekend) for a birthday in the area. There is alot of construction, with hallways and ramps blocked off so I felt like a hamster running a maze to get to my room. Pool area shut off ( including hot tub). It didn't matter though...the room was very nice and well equipped with... More 

Helpful?
1 Thank linda e
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Greenville, South Carolina
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently had the opportunity to stay in a two bedroom suite for two nights. We were cheerfully welcomed as we entered the front door and check in was fast and efficient. The room itself was very clean and the beds were comfortable. Our room was near the front of the hotel, but we didn't hear much traffic, just an... More 

Helpful?
1 Thank Mstallwo1
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed many nights in this hotel when my husband has been hospitalized at Piedmont. The staff has always been friendly and helpful, rooms are clean, large and comfortable. I have to say that Noelle has gone above and beyond expectations and always remembers me.

Helpful?
Thank Judy P
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie... More 

Baltimore, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

Great Staff and very friendly. Provided information when needed. Hotel room was very clean and housekeeping was available when needed. Had a lower level room which i appreciated, they are in the process of building a elevator. FYI

Helpful?
Thank smithllc S
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie... More 

Savannah, Georgia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 weeks ago

I stay at the Quality Suites Buckhead Village in Atlanta, Georgia about once a month for 2-7 days. As a single lady over 65 traveling alone, I can tell you this hotel is The BEST hotel in Atlanta. The location is in the middle of Buckhead. The rooms have just been renovated. The staff is fantastic. The price is great!

Helpful?
Thank cindy c
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie... More 

Eulonia, GA
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 4, 2016

This is a nice hotel with a great location. Easy to get to anywhere in Buckhead, Lenox, etc. Hotel staff was friendly and rooms were clean and large. It was easy to Uber to anywhere and not have to drive.

Helpful?
Thank Suzzette B
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More 

Greensboro, North Carolina
1 review
5 of 5 stars Reviewed December 30, 2015

Everyone at this location is so friendly. I especially loved working with Noelle at the front desk. Also, Tanya the house keeper supervisor was very professional and courteous. Our room was cleaned very well each day. The breakfast was hot and very tasty. I love the fact they that the facility had a washer and dryer I could use prior... More 

Helpful?
Thank Ken C
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 20, 2015 via mobile

I have only good things to say about our experience. The price was great for the size of the suite. The rooms were clean and roomy. The concierge was more than helpful when I told him my mother couldn't climb stairs. Bobby accommodated us immediately. Thanks Bobby for all your help!

Helpful?
Thank Cheryl B
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Raleigh, NC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed December 17, 2015

In exclusive Buckhead, this is a gem of a notel at a super great rate. It is walking distance to the delicious Capital Grille so no worries about having that 2nd glass of wine. This hotel has a traditional lobby with a fulfilling breakfast and Starbucks coffee. The layout of the hotel is like a bunch of townhomes with outside... More 

Helpful?
Thank ncaggia
Quality Suites B, Guest Relations Manager at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete our online review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Cassandra Lavie... More 

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