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Quality Suites Buckhead Village

2.5 of 5 505 Pharr Road NE, Atlanta, GA 30305-3426 (Formerly Holiday Inn Express)
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Quality Suites Buckhead Village
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Quality Suites Buckhead Village
Quality Suites Buckhead Village
Quality Suites Buckhead Village
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169 reviews from our community

Traveler rating
    70
    39
    22
    20
    18
See reviews for
48
18
8
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Petersburg, Florida
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this property for 4 nights over Thanksgiving weekend. The facility is in the midst of a major renovation, however the cooperation and assistance of the front desk personnel was outstanding. They were able to accommodate us when we encountered minor problems (i.e., ice maker in room refrigerator not working, switching to room with larger bed). The attitude... More 

Was this review helpful? Yes
Quality Suites B, Director of Sales at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management More 

Montreal, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

second stay, not bothered by all the construction. nothing special , nothing horrible...a good value for your dollar in Atlanta. 2 things i really did not like...breakfast was shaky at best. the second ...i sent the hotel an email asking to correct something on the reservation, which they did, then just before arriving i received an email welcoming me to... More 

Was this review helpful? Yes
Quality Suites B, Director of Sales at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Please see LaToya Washington... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I have come to Atlanta first time and decided to try this place suite. Eric - front desk manager was awesome in all qualities. He has helped us overall and made my stay really comfortable and pleasurable. Understand my last minute changes, and he enabled all fine with no issues. Really apprecite I am Diamond member in Choice preveliege and... More 

Was this review helpful? Yes
Quality Suites B, Director of Sales at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

I recently had a conference to attend at one of the expensive downtown hotels in Atlanta. As a sole proprietor / entrepreneur, I really didn't have the funds to stay in the expensive downtown hotels. So, I looked for other options outside of downtown, and I found the Quality Suites in Buckhead Village. This location is only about 3 minutes... More 

Was this review helpful? Yes
Quality Suites B, Director of Sales at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Holly Springs, North Carolina
1 review
5 of 5 stars Reviewed 5 weeks ago

I recently stayed at the Quality Inn, along with my partner & a few friends, on a weekend getaway. There was an issue with our room, but John & Aries provided excellent customer service to ensure our stay was enjoyable. When visiting Atlanta, we always stay at this hotel. Great location, rooms are clean and very friendly staff. This hotel... More 

Was this review helpful? Yes
Quality Suites B, Director of Sales at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Management More 

Wilmington, North Carolina
1 review
5 of 5 stars Reviewed November 20, 2014

I arrived really early and had not eaten and the manager helped me to get food and even let me use the microwave in the back to heat it up! She was very friendly and made my wait more than enjoyable. The room was very clean and comfortable i got a great nights sleep. The manager was very knowledgable about... More 

Was this review helpful? Yes
Quality Suites B, Director of Sales at Quality Suites Buckhead Village, responded to this review

Thank you for taking the time to complete a review regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience... More 

Upstate NY
Senior Contributor
29 reviews 29 reviews
21 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed November 11, 2014

Great location for North Atlanta area. Check-in was efficient. Rooms are spacious, comfortable and clean. Staff are polite and helpful. Second floor room are quiet. Breakfast is quite good. A good value for a suite. Moderate street noise-- it is better farther back and away from the street.

Was this review helpful? Yes
Quality Suites B, Front Office Manager at Quality Suites Buckhead Village, responded to this review

Thank you for your positive feedback. We look forward to having you again! More 

1 review
5 of 5 stars Reviewed November 9, 2014

This was a business trip and I needed shuttle service from the hotel to my destination. They picked took me and picked me up, promptly. The complimentary breakfast that they serviced was the best I've every had. I stayed 2 days and would stay there again.

Was this review helpful? Yes
Quality Suites B, Front Office Manager at Quality Suites Buckhead Village, responded to this review

Thank you for your feedback and we appreciate your kind words! We hope to see you again soon! More 

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 7, 2014

I am usually easy to please when staying in a hotel but I had to write about my experience at this hotel---Very unprofessional and non-customer service oriented staff. I rented a suite with kitchen. Initially, I were given a run down rooom. I spoke with Lee at the front desk who promised to get back to me but after I... More 

Was this review helpful? Yes 2
Quality Suites B, Front Office Manager at Quality Suites Buckhead Village, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed November 6, 2014

I usually love this hotel and brag about it to family and friends, but have been less than satisfied the last two times I stayed there. In June I left a bag there and called to let them know. They said they had the bag and I could get it when I returned because I didn't live in the state.... More 

Was this review helpful? Yes 3
Quality Suites B, Front Office Manager at Quality Suites Buckhead Village, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More 

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Additional Information about Quality Suites Buckhead Village

Address: 505 Pharr Road NE, Atlanta, GA 30305-3426 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Buckhead Village 2.5*
Number of rooms: 88
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Also Known As:
Holiday Inn Express Hotel And Suites Atlanta / Buckhead
Holiday Inn Express Atlanta
Holiday Inn Atlanta
Atlanta Holiday Inn
Hotel Style:
#80 Business Hotel in Atlanta

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