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Sheraton Suites Galleria Atlanta

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2844 Cobb Parkway S.E., Atlanta, GA 30339
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Sheraton Suites Galleria Atlanta
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Sheraton Suites Galleria Atlanta
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339 reviews from our community

Traveler rating
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    77
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    34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sharpsburg, Georgia
Contributor
13 reviews 13 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Abu set the tone with a perfect check in. Really made us feel welcomed. Langston was a gem in the club lounge. Very helpful young man. Makrone took us to a good local pub in his own special way. Good to see all of the lobby construction paid off. Really good staff. Very convenient to the north side and all... More 

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Atlanta, Georgia
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Renovations are well done; however the indoor pool we were so anxious to enjoy was located in a ice cold room. The water in what should have been a heated pool felt like a sheet of ice had been placed at the bottom. We went to front desk agents to inform them and their response was very nonchalant. Their actual... More 

Was this review helpful? Yes 1
Portland, Tennessee
Top Contributor
124 reviews 124 reviews
47 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I absolutely don't understand why this hotel has some bad reviews. Apparently there were renovations but if so, they are complete. The hotel and the suites are beautiful, clean and luxurious. The suite was very large and had any amenity we needed or wanted. Breakfast is not free and you have to pay $8 to park but that is to... More 

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Miami, Florida
Senior Contributor
48 reviews 48 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here last week for a couple of days and it was awesome. I assumed because of the renovations that I'd be irritated by the noise and the inconvenience but that couldn't have been further from the truth. The staff was friendly and helpful. Our room was spacious and clean. Best of all, I was not... More 

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Kentucky
Contributor
18 reviews 18 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The renovations are beautiful to the front lobby & dining room. The menu is also new & I enjoyed the delicious fried green tomato burger, so juicy- however the service seemed chaotic between the staff & it wasn't busy.

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Banner Elk, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel on an overnight business trip with a friend. I have stayed here in the past and when I we arrived this time everyone was very friendly. My friend had asked for a few miscellaneous toiletry items which they told us they didn't have because their store was not open but they thought they had seen... More 

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milwa
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We ordered breakfast to arrive in our room between 6:15 and 6:30. At 6:38 I called to see what the staus was and they had not started making it yet. A little later I got a call saying that they were bringing it right up. After waiting another 15+ minutes I had to call and cancel because we were running... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Renovating building. Most things don't work properly. Nickel and dime you. No free continental breakfast when I was told there was. Gave improper change when trying to use the coin laundry machines. Guest services was very rude. Nickel and dime you. Right off the interstate. Hard to get into the parking lot. Would not recommend this place to anyone. AVOID... More 

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Kailua, Hawaii
Contributor
11 reviews 11 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 15, 2015

I stayed at this hotel for 4 nights for a business trip with a co-worker. The two reasons we chose it was its location that was walking distance to a large mall where we could get dinners (we had no car), and its complimentary shuttle service that would get us to and from our business location. When we arrived on... More 

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Chris P, Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear Mary B, we thank you for taking the time to comment back on your recent stay. We regret our miscommunication and the inconveniences you had during your stay during our renovation. We strive to ensure that guests are completely comfortable and that all concerns are taken care of during their stay. We're reviewing your comments with our staff and... More 

Chapel Hill, North Carolina
Contributor
20 reviews 20 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed March 11, 2015

This hotel is located right off the highway near the galleria. If you like the constant sounds of traffic, trying to cross a highway to get to the galleria, a lobby under renovation, leaky showers and toilets, brown water from the shower, this is your place. Glad to see they are doing reservations but this place needs a complete overhaul.... More 

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Chris P, Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear tommygalloway, It is never easy to read a review like this one. We are truly sorry you had a bad experience and bearing with us while we were in the middle of renovation. Realizing that we fell short in several areas allows us to focus on improvements for the future and therefore we greatly appreciate the effort you made... More 

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