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Sheraton Suites Galleria Atlanta

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2844 Cobb Parkway S.E., Atlanta, GA 30339
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Sheraton Suites Galleria Atlanta
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Sheraton Suites Galleria Atlanta
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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MOBILE AL
1 review
4 of 5 stars Reviewed 1 week ago

There were two bottles of water on the tray in room. The first bottle with the hanging tag catches your attention with Free and Clear no charge. My daughter reads all the fine print and it's really free. After checking out and arriving home I check my credit card account and find an additional charge of $4.27 had been added... More 

Was this review helpful? Yes
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear DTOURS7. Thank you for providing us feedback on your recent stay with us. I do apologize about the confusion of the bottle water in the room. I hope we were able to resolve the issue for you. If not, please contact me at 770-955-3900. We look forward to seeing you back in the near future. Kind Regards, Chris Pope... More 

Rock Hill, South Carolina
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is located about 10-15 minutes from downtown Atlanta. When I arrived to check in, the line was long. There was a basketball and baseball tournament and a family reunion all going on at this hotel. My thought was they should have had more than 2 agents at the front desk for check in but the line moved at... More 

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DOUGLASVILLE
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Needed to stay in area where my son lives for a Fathers Day visits. Loved this property from the moment I stepped in. The front desk team was all prepared for my arrival with my club upgrade and room keys all ready. The room was cooled, clean, and ready at 2:00 pm :) The location of the hotel is super... More 

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PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear daviwils, Your feedback is very much appreciated and great to see you had a great stay. Our location is perfect for both our business and leisure travelers with shopping, dining, Cobb Galleria Centre and less than a mile from the new SunTrust Park, future home of the Atlanta Braves. Hope to see you back soon. Kind Regards, Chris Pope... More 

Dover, Delaware
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I traveled with family to attend a ceremony in Atlanta. We had two separate rooms on two separate floors. Check in was prompt and quick. The elevators required a key to gain access to the guest floors. My key wasn't working so I had to have it reactivated. The rooms were spacious and clean. My only concern with the room... More 

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PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear angela c, Thank you for taking the time to provide us with feedback on your recent stay with us. I hope your daughter is feeling better and great to hear the staff got you to Walgreens quickly. I will be sure we get stomach medicine re-stocked immediately. It is great to see you enjoyed the newly renovated suites and... More 

Key West, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I travelled to Atlanta for a huge conference this past weekend and stayed at the Sheraton Suites Plaza Galleria. What a pleasant surprise that was. The room was absolutely spacious, set up as a living room/office space with a sleeping room that could be closed off. The shower and the bathroom areas were large, clean and loaded with shampoos and... More 

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PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear spoiled2014, Thank you very much for providing us great feedback regarding your stay. We look forward to seeing you back in the near future. Kind Regards, Chris Pope General Manager More 

Alabama
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here for a conference and the room was a suite and had space to work. The bed was comfortable and room was clean. Most of all the staff were so nice and friendly greeting each time of departure and arrival at the front desk. The only recommendation is to provide free wifi access in the rooms, it is... More 

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PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear M4Wes, Your feedback is much appreciated and great to hear you enjoyed your stay. Our new Reading Room located in the lobby provides our guests a private area to work with access to the complimentary wireless internet. We look forward to your next stay with us. Kind Regards, Chris Pope General Manager More 

NYC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Very nice, clean and spacious rooms. Beds very comfortable. Hotel lobby nice and has all of what you need. Asked for extra hangers and waited a half hour and they never arrived. Also, hotel is in the middle of nowhere it seems, although there's a mall right next door within walking distance. If you have sprint and an iPhone, don't... More 

Was this review helpful? Yes 1
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear Sara K, Thank you very much for your feedback regarding your recent stay here. I am glad you enjoyed your newly renovated suite and our new lobby. In regards to the request you placed and never received it is very unfortunate our team did not follow through as they should have we will certainly be addressing this immediately. I... More 

SIOUX FALLS
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I liked the location and front desk service was great! the staff was very polite! breakfast staff very pleasant! breakfast for $14 is very expensive and not that great! eggs were cold and other food not good! our room out if 5 nights only one time was cleaned, per our request! another time they only msde the beds, but left... More 

Was this review helpful? Yes
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear ADRIANA A, Thank you for taking the time to provide us feedback regarding your recent stay. We are thrilled to hear your enjoyed the location and the staff provided the service you deserve. I did want to apologize about the issues you encountered regarding the breakfast buffet this will be discussed with my Chef immediately. In regards to your... More 

chicago
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Checked one here en route to FL. This hotel has clearly just been renovated and looks divine! Our room had a king bed and a double separated by a sliding door which was perfect for our family. Had a lateish dinner in the restaurant and the food was fresh and beautifully prepared. Most impressive were my son's hand breaded chicken... More 

Was this review helpful? Yes
PopeCATL, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Dear Antamy, Thank you so much for the great review! We are glad to see we exceeded your expectations. Your positive comments regarding our restaurant and staff will certainly be passed along. We look forward to your next visit! Kind Regards, Chris Pope General Manager More 

Arlington, Virginia, USA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was shifted to this hotel when all the rooms at the Waverly/Conference/Galleria were booked. Overall a good experience, Due to conference arrangement and/or SPG membership, parking and WiFi were complementary. The Conference center is across the parkway and even thou other reviewers have stated that it is an easy walk, it is somewhat convoluted and many fellow conference attendees... More 

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