I'm an SPG member and business traveler. I was shocked with this Sheraton. I checked in after a cross country flight and went up to my room. The key didn't work. Back to the front desk for a new key. Back up to my room and entered to a horrid smell. Back to the front desk for a change of... more

This hotel is ok. Its not all that. The rooms bathroom needs updating. The breakfast was good. If you are not a pet person, this is no the hotel for you. Yes this location is good but there are others out there that are better. more

Especially with the great rates that you can secure either on Expedia or Hotels.com, this hotel was a great find. I needed a place close to where my conference was to be held, but not at millionaire prices. Compared to the dozens of hotels that I found that were either the right price but very questionable, as well as the... more

I booked the hotel room in March for the stay in September. We were able to check in early, but found the room filthy. The linens in the closet for the sofa bed were stained and dirty. There was hair in the bath tub and the bathroom sink was dirty. The comforter on the bed had some type of stain... more

I booked for two night from Sheraton's own website, not a online travel site. I end up only stay for one night, cause the location was too far from airport, I stay at the one close to airport the second night. I was told by the reception that I would have no problem getting my refund, and once again was... more

Overall, hotel was average. Large, clean rooms and friendly staff but showing some wear and tear. My biggest gripe is that I was charged $2.00 for toll free calls. I don't spend my money at hotels that try to increase revenue by charging outrageous amounts for services that should be free. If you chose to stay here beware of the... more

We needed a pet-friendly hotel for a three-night stay in Atlanta, so after much research I chose the Sheraton Suites Galleria. We paid around $70.00 per night. I'd read reviews regarding parking so I had some concerns. After seeing the free parking garage in person, all worries were gone. The parking garage felt safe and comfortable for us and we... more

This is my third stay at the Sheraton Suites in Atlanta. I am here quite often for Braves games and to visit friends, and this has become my favorite place to stay. The location isn't far from everything, is next to a nice mall, plenty of restaurants around, the rooms are large, clean and quiet. I especially like that you... more

We booked this hotel under the assumtion from central booking that they had 24 hour room service. We specifically chose this hotel because we needed a very early breakfast with an odd request - a high protein item not usual to breakfast menus. The reservation agent phoned the hotel and assured me that this would not be a problem as... more