I stayed here for 3 nights in early May for a conference at the Cobb Conference Center. The hotel is located across a street from the Cumberland Mall, and across US-41/Cobb Pkwy from the Cobb conference center and Galleria Mall. The first mall has a bunch of interesting stores (Macy's, etc.), and busy restaurants (PF Chang's, Cheesecake Factors, etc.) with...
More
We very much appreciated reading your wonderful and detailed review to let us know both your positive and valuable constructive feedback which have passed on to our Team. We are elated to read that you had a wonderful stay. We hope that you will choose our hotel again the next time you are in Atlanta for leisure or business. We...
More
The reception/check-in staff could not have been more helpful. Very pleasant. Hotel is hard to get into off the road and entrance was also blocked by a group's bus - but in general we had good expectations from a Sheraton. We also loved the layout of the room itself and felt it was a great value for the money. HOWEVER...
More
We are so appreciative receiving both your compliments and constructive feeback. I have immediately communicated the problems you incurred regarding the condition of your bathroom with our Executive Housekeeper who informed me that she has taken immediate action to prevent this from reoccurring. We are sorry and embarrassed that we did not provide you with our usual high service standards....
More
There for business but as a partner not much else to do. Hotel had large rooms & bathrooms. Tv, cable, comfortable bed & seating area. Clean. In room Starbucks coffee. Service was relatively efficient and friendly. Breakfast wasn't that great nor was the room service menu extensive or the service fast. Luckily shopping mall across the road as well as...
More
We are glad you enjoyed our clean large rooms with comfortable beds & seating area as well as the efficient and friendly service received by our staff. I have passed on your remarks regarding your breakfast experience to our Food and Beverage team so they can make enhancements. We are accessible to lots of shopping and restaurants which make our...
More
The hotel is conveniently close to the convention center across the street. The rooms were comfortable but the walls were pretty thin. Maybe it was just because I had a room with an adjoining door. I felt like the couple in the next room was IN my room. I could hear every breath clearly…it was a little disturbing.
Darleen at...
More
Hard to get to and rather old. The suites are small but comfortable. Elevators are slow (not all were in operation). Seemed dated and in need of a good overhaul. Staff was pleasant and the buffet breakfast was alright...not great.
Your comments regarding our Staff are greatly appreciated since customer service is our top priority. We do value constructive feedback and have passed it on to our team to ensure that improvements take place. We thank you for staying with us.
More
Very convenient hotel at can't-beat-prices; right across the street from the Galleria shops and restaurants. Quiet and clean. Yes, parking is extra but you are in a covered secure parking lot so I doubt if they have any break-ins! Yes, there is a charge for WiFi in your room.
We thank you so much for your wonderful review. We are extremely elated that you loved our hotel and its great location! We hope we have the opportunity to welcome you back very soon!
More
My family stayed at this Sheraton for a family wedding April 20-22, 2012. By all appearances, this should be a wonderful hotel. Before we drove there from Memphis, we called the day before to see if they had cribs for our 9 month old baby, and we were told they had "plenty of cribs." We asked to reserve one just...
More
It took forever to check in. I am a SPG Platnium member and was not even recognized. The man checking in in front of me was a Platnium and he was treated the same way. Parking was terrible and costly. Room was big but everything was out of order. Wanted me to pay for breakfast, Internet, and parking. I just...
More
My family and I stayed at this hotel on the way to Florida for a quick overnight stay.
- The front desk staff was OK.
- The fact that we had to pay $8 for parking when other hotels across the street were free was a little ridiculous.
- We got to the room, and the size was perfect for...
More
Your posting and comments are very important to us and I have passed them on to our Operations Team for their feedback on how to make improvements for our future guests.. We do thank you for praising our service staff who were quick and efficient in fixing the leaky toilet, and are happy to hear that you enjoyed your guestroom....
More
I just returned from a stay at this Sheraton Suites and because of my experience I HAD to leave a comment despite fatigue from my return trip home.
Remembering some of the previous comments prior to leaving I guess I should start there:
Is it dated? Yeah a little. I have stayed at more modern hotels but for this trip...
More
We very much appreciated the time you took to give us your feedback and your wonderful posting regarding your stay at the Suites Galleria … I have passed on your compliments regarding the staff members who made your visit with us exceptional and they, as well as the rest of our team, cannot wait for your return trip to Welcome...
More
|
Trendy
347 reviews
|
Romantic
100 reviews
|
Luxury
464 reviews
|
Good for business
43 reviews
|
|
|
|
|
|
155 reviews
|
156 reviews
|
240 reviews
|
549 reviews
|
|
|
|
|
|
If you own or manage Sheraton Suites Galleria Atlanta, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
155 Reviews
156 Reviews
240 Reviews
