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Sheraton Suites Galleria Atlanta


Hotel class 3.5 of 5
2844 Cobb Parkway S.E., Atlanta, GA 30339
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Reviews you can trust

66% Recommend
3.0 of 5 stars 73 reviews
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By trip type
All (73)
[ Date ] [ Rating ]
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4 of 5 stars
nate1879   33 contributions
nate1879
Nov 2, 2009 | Trip type: Friends getaway

I booked this hotel with the idea that the location would be out of the way to accessing Midtown, and it was $67.00 a night! We arrived to a quick check-in, and very clean, quiet lobby at 10:00pm on 30 Oct. The staff we encountered the entire visit was very professional. We were in room 915, which was much more... more

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2 of 5 stars
Oz05   1 contribution
Silicon Valley
Oct 18, 2009 | Trip type: Business, Solo travel

I'm an SPG member and business traveler. I was shocked with this Sheraton. I checked in after a cross country flight and went up to my room. The key didn't work. Back to the front desk for a new key. Back up to my room and entered to a horrid smell. Back to the front desk for a change of... more

its ok....
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3 of 5 stars
Sharsmith   1 contribution
Alabama
Oct 17, 2009 | Trip type: Couples

This hotel is ok. Its not all that. The rooms bathroom needs updating. The breakfast was good. If you are not a pet person, this is no the hotel for you. Yes this location is good but there are others out there that are better. more

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5 of 5 stars
helpmegrow   1 contribution
ohio
Oct 8, 2009 | Trip type: Business, Solo travel

Especially with the great rates that you can secure either on Expedia or Hotels.com, this hotel was a great find. I needed a place close to where my conference was to be held, but not at millionaire prices. Compared to the dozens of hotels that I found that were either the right price but very questionable, as well as the... more

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1 of 5 stars
goodluckcharm84   2 contributions
Seneca, SC
Sep 23, 2009 | Trip type: Friends getaway

I booked the hotel room in March for the stay in September. We were able to check in early, but found the room filthy. The linens in the closet for the sofa bed were stained and dirty. There was hair in the bath tub and the bathroom sink was dirty. The comforter on the bed had some type of stain... more

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1 of 5 stars
sean7908   1 contribution
Califorina
Jul 11, 2009 | Trip type: Business, Solo travel

I booked for two night from Sheraton's own website, not a online travel site. I end up only stay for one night, cause the location was too far from airport, I stay at the one close to airport the second night. I was told by the reception that I would have no problem getting my refund, and once again was... more

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3 of 5 stars
deanrob101   7 contributions
Atlanta, GA
Jul 3, 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

Overall, hotel was average. Large, clean rooms and friendly staff but showing some wear and tear. My biggest gripe is that I was charged $2.00 for toll free calls. I don't spend my money at hotels that try to increase revenue by charging outrageous amounts for services that should be free. If you chose to stay here beware of the... more

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4 of 5 stars
childfree_traveller   129 contributions
Huntsville, Alabama
Jun 27, 2009 | Trip type: Couples
2/2 found this review helpful

We needed a pet-friendly hotel for a three-night stay in Atlanta, so after much research I chose the Sheraton Suites Galleria. We paid around $70.00 per night. I'd read reviews regarding parking so I had some concerns. After seeing the free parking garage in person, all worries were gone. The parking garage felt safe and comfortable for us and we... more

Management response from
Angie Richardson, Angie Richardson-Manager

Dear Pet Lover- Thank you for your generous feedback. We constantly strive for excellence and your valued comments help us on this journey. We look forward to making you feel at home again!

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4 of 5 stars
jockk407   14 contributions
Orlando, FL
May 29, 2009 | Trip type: Solo travel
1/1 found this review helpful

This is my third stay at the Sheraton Suites in Atlanta. I am here quite often for Braves games and to visit friends, and this has become my favorite place to stay. The location isn't far from everything, is next to a nice mall, plenty of restaurants around, the rooms are large, clean and quiet. I especially like that you... more

Management response from
Angie Richardson, Angie Richardson -Manager

I want to take the time to thank you for posting your review. Guest feedback is invaluable to the hotel as we use it on our continued journey to excellence. Your comments have been passed on to the staff so they may celebrate the successes and focus on the opportunities. With regards to the internet, while there is a charge...

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3 of 5 stars
havedogwilltravel9   2 contributions
Georgia
May 20, 2009 | Trip type: Business

We booked this hotel under the assumtion from central booking that they had 24 hour room service. We specifically chose this hotel because we needed a very early breakfast with an odd request - a high protein item not usual to breakfast menus. The reservation agent phoned the hotel and assured me that this would not be a problem as... more

Management response from
GailHanna, Manager

I would like to take this opportunity to thank you for your feedback regarding your recent stay with us at the Sheraton Suites Galleria. We truly value our guest's feedback and use it to continuously improve our service and product. First, I would like to thank you for your wonderful feedback regarding our great facilities and comfortable guestrooms! However, please...

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Sheraton Suites Galleria Atlanta Also Known As

  • Sheraton Hotel Galleria Atlanta
  • Sheraton Atlanta
  • Atlanta Sheraton
Address: 2844 Cobb Parkway S.E., Atlanta, GA 30339