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The Ritz-Carlton, Atlanta

#23 of 191 Hotels in Atlanta
Certificate of Excellence
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181 Peachtree Street N.E, Atlanta, GA 30303
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$50 Credit + Breakfast
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The Ritz-Carlton, Atlanta
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The Ritz-Carlton, Atlanta
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944 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Watertown, Massachusetts
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My colleague and I had the pleasure of staying 5 nights at the Ritz-Carlton, Atlanta hotel. We were in town for a convention and the hotel was on the preferred list. While we did not get in at the discounted hotel room rate, we booked the hotel none the less. Never having been to Atlanta the hotel was close to... More 

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Saugus, Massachusetts, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I can not rave enough about my stay at The Ritz-Carlton (and I feel bad because one of the colleagues was across the street at the Westin and has a horrible, horrible stay - another Westin with horrible housekeeping and poor customer service). From the moment I arrived, everyone was so pleasant, not one member of their staff was not... More 

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London
Level Contributor
150 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

From the moment we arrived we felt very special indeed. The front desk staff went out of their way to make us feel at home. (Huge thankyous to Victoria and Kelly) How often do you feel welcomed in quite that way in a major city centre hotel? We had an executive suite which was effectively 2 standard rooms beautifully configured... More 

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Palm Harbor, Florida
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I was lucky to stay at the Ritz Carlton in downtown Atlanta for a recent Medical Conference and was highly impressed. The service from check-in to checkout was high class. My room was a king with a walk in shower, and espresso coffee maker in the room. They had nightly turn down service, jelly beans in the lobby and an... More 

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1 review
5 of 5 stars Reviewed 1 week ago

This hotel is absolutely amazing and in the heart of downtown. From the moment I arrived, everyone was extremely nice and the customer service was excellent. The breakfast @ The Atlanta Grille was awesome. I will definitely be back again and I strongly recommend this hotel to everyone.

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Spartanburg, South Carolina
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Ritz-Carlton Peachtree Street and all we heard was "My pleasure" and "It will be my pleasure!" and everywhere you looked, fresh flowers. The staff, from valet to concierge, treats the guests like ROYALTY! We did stay in a premier room, which gave us access to the private lounge, complete with personal concierge. The few extra dollars... More 

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New Orleans
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Ritz in Atlanta for the first time. The location is in the center of downtown. The rooms are very comfortable (I got an upgrade). Good work space and the bed was perfect. The fitness center was on the smaller side (you can to get a pass to full sized health club.)

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Powder Springs, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Upon arriving to the Ritz we were greeted by genuine smiles and helpful staff at the valet and bellhop. Moving to check-in we only had to wait briefly and then we were greeted by hotel registration. We had let the guest relations staff know that it was our anniversary (by an email they had sent us to ask if we... More 

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Port Charlotte, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I enjoyed a quick getaway at the Ritz Carlton Atlanta in celebration of my husbands birthday. Although, we do not live in Atlanta, my husband was raised there and we visit often. The staff were polite and helpful. They talked "with you" not "at you." In fact my husband talked at length to the valet about changes... More 

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Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband & I stayed here from the weekend to get away. The room was ok but not what I expected its a older Ritz & the bed was kind of hard. We got the package deal; which included valet parking, breakfast & wi-fi & I am glad we did bc parking is $35 & breakfast buffet is $25. TIP:... More 

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ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you very much for posting your review. I sincerely appreciate you complimenting our ladies & gentlemen for their service. At the same time I am sorry that the room product did not meet your expectations and trust that your billing concerns have been rectified. Kind regards. More 

Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Club level(7)
  • Room service(5)
  • Peachtree Street(4)
  • Front desk staff(3)
  • Star hotel(3)
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