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The Ritz-Carlton, Atlanta

5.0 of 5 181 Peachtree Street N.E, Atlanta, GA 30303
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Certificate of Excellence 2014
The Ritz-Carlton, Atlanta
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The Ritz-Carlton, Atlanta
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784 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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aventura
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Usually when you mean Ritz Carlton you realize Excellence and the Atlanta R.C. Is not an exception. Each detail that you can imagine has a Ritz Carlton touch. The service everywhere has the Ritz Carlton signature, In every place in the hotel they know who you are and all the staff know your name. The room is very comfortable and... More 

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Cheltenham
Contributor
19 reviews 19 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for business. Hotel is super convenient for Deloitte or GP building. Room was big with a good desk to work on. I liked the nice calm art deco decor too. And most importantly the room was very clean. I loved the little evening events in the lobby with all the different tastings but most of the time they... More 

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ga
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Decided to stay in a hotel at the last minute and saw the ritz had a promotion. I found out valet parking was $38 a night! And noticed that there was another promotion that included valet parking and breakfast for two foronly $40 more per night. I called the front desk and they switched me to the better promotion without... More 

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Had a nice time here. Bought the breakfast and valet package. Instead of going to the restaurant, ordered room service, EVERY day, was delicious!! :) We made sure to call down 30 minutes prior anytime we needed our car, since it was during the holiday season, the hotel seemed busy. One night we stayed in the Presidential Suite, DEVINE. The... More 

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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I decided to stay at the Ritz Carlton this past weekend. I've always heard the name, which in my mind indicated luxury( which should luxury service, luxury room, location and so forth). I was extremely disappointed about the way the situation was handled in regards to my bill. There was an amount put on hold on my card once I... More 

Was this review helpful? Yes 2
ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Dear Ms. Eulanda, I am very sorry that you are disappointed with your recent visit. It is common industry practice to ensure that the cardholder has the sufficient funds to cover one night room & tax and a discretionary amount to cover potential incidental charges. It is merely a "hold" and upon departure, your financial institution releases the held funds... More 

Mooresville, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Being a Carolina Panther football fan we went to Atlanta in Dec.'14. The hotel booked never got their end of our reservation and were sold out. Happily the Ritz had room and we were able to stay there for the same price. Hotels.com who made the mistake honored the price of our original hotel, Embassy Suites. The Ritz, of course,... More 

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Ft. Myers
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Though relatively small by Ritz-Carlton standards, but some of the most friendly, attentive staff I've encountered. The restaurant was fantastic and the lobby bar is great to relax at the end of the day.

Was this review helpful? Yes 1
Jensen Beach, Florida
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From quality of rooms, to friendliness and helpfulness of staff...you definately get what you pay for at this property. We asked for a feather free room, and it was ready upon our arrival. Room service food amazing...

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Seattle, Washington
1 review
5 of 5 stars Reviewed 2 weeks ago

Yuen at the downstairs bar was a pleasure. She was helpful, accommodating and introduced us to some great beverages. If you're ever in Atlanta, I recommend spending some time at her bar. You won't be sorry.

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MOSCOW
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Simply put, I learned something today. This Ritz (do others?) completely ignore Marriott Status. When I booked this through the travel office at the AmericasMart, I was told my status is honored so I was willing to pay 20% more than the Marquis "show" rate assuming I would have my usual benefits as a platinum member. Never assume. Only benefit... More 

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ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you Alex for your recommendation and your Marriott loyalty. As a matter of fact we do honor all Marriott Elite Status levels however in particular the Platinum Benefits vary from Ritz-Carlton in comparison to all other Marriott brands - notably the Club Lounge privileges which is a major brand differentiator. Kind regards. More 

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Additional Information about The Ritz-Carlton, Atlanta

Address: 181 Peachtree Street N.E, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton, Atlanta 5*
Number of rooms: 444
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Also Known As:
The Ritz-Carlton Atlanta Hotel Atlanta
Ritz Carlton Atlanta
Atlanta Ritz Carlton
Ritz Atlanta
Hotel Style:
#13 Luxury Hotel in Atlanta
#18 Romantic Hotel in Atlanta
#30 Business Hotel in Atlanta
#44 Family Hotel in Atlanta

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