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The Ritz-Carlton, Atlanta

#25 of 191 Hotels in Atlanta
Certificate of Excellence
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181 Peachtree Street N.E, Atlanta, GA 30303
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$50 Credit + Breakfast
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1 room 1 guest
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The Ritz-Carlton, Atlanta
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961 Reviews from our TripAdvisor Community

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Traveler rating
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    111
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
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English first
  • All months
    (961)
  • Mar-May only
    (263)
  • Jun-Aug only
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Scotland
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed in this hotel for 3 nights. I had emailed before leaving Scotland to say it was part of our anniversary celebrations and could we get a complimentary upgrade. We got our room upgraded and when we went to the room there was a lovely hand written card from guest services, sparkling wine on ice and huge, wonderful chocolate... More 

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Lawrenceville, Georgia, United States
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently stayed at the Ritz for one night with my girlfriend. Had concert tickets for her birthday and was looking to give her a special evening. I have stayed at hotels all over the world but must say the service at the Atlanta Ritz was second to none. From the time I pulled up to the valet until we left... More 

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Asheville, North Carolina
2 reviews
3 of 5 stars Reviewed 1 week ago NEW

Stayed overnight for a concert and Braves game. First stay at a Ritz. Room had a great view though maybe a touch outdated. Staff was excellent. Breakfast was very good too. Beware of out of date food and drinks in mini fridge.....

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ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you for joining us this past weekend and I am glad that you had an overall positive experience. Please accept my sincere apologies for the unintentional honor bar oversight. We will certainly pay closer attention. Kind regards, More 

lewe196
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 1 week ago

Myself and my partner booked this hotel for ourselves plus our niece for the first two nights of our road trip. We had booked the bed and breakfast rate for three people, 2 nights. The room was on the 20th floor which was cool but had a basic view of the building below and the taller building opposite. There were... More 

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Charleston, South Carolina
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I have stayed at the Ritz-Carlton Atlanta several times. The hotel is old and dated. It is not luxurious but the service is fantastic. Micah Dean in the Club Lounge is fabulous. We always stay on the club level. The housekeeping staff is great here as well. I have stayed at the Buckhead Ritz and it feels... More 

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ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you very much Mae for complimenting our housekeeping ladies & gentlemen and Micah. We appreciate your loyalty and continued support. We look forward to welcoming you back soon. More 

Sarasota, Florida
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this property for one night with our toddler. We were so impressed! The staff was so helpful and accommodating from the time we pulled up until we left. We had sent her crib up ahead and the box was already in our room and unpacked. We loved our suite and club level was awesome. This is more... More 

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Los Angeles, California
Level Contributor
69 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed 1 week ago

Consistent with all Ritz Carlton hotels, the service by the staff is noteworthy. A friendly southern greeting and prompt service by the valet, front desk, and f&b staff was much appreciated. Also, the location of this hotel in downtown seemed very close to everywhere i wanted and needed to go. And so, location is also very good. However, like other... More 

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ManuelDeisen, General Manager at The Ritz-Carlton, Atlanta, responded to this review

Thank you for taking the time to post your review and your feedback. First and foremost I appreciate you recognizing our service excellence and comments about the hotel's great location in downtown Atlanta. Certainly I am aware about some of the similar concerns you have raised and these topics will be addressed with future renovations. Sincerely, More 

Chicago, Illinois
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful hotel. My family and I was traveling though Atlanta and needed a night's stay, I'm happy we stayed here. It was what you'd expect and more. We were give an excellent rate and was treated wonderfully. The rooms were nicely done and the service was great. My husband left his glasses in the car and when he mentioned it... More 

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Bonaire, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed at the Ritz- Atlanta for a quick one-night stay while in Atlanta for a concert. Prior to our arrival I had emailed to request a room on a higher floor (to reduce street noise) and mentioned we were also celebrating my husband's birthday. Upon arrival we were checked in with extremely friendly and helpful staff.... More 

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charlotte
Level Contributor
105 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The rooms at this property (at least 2321) are a bit dated. No separate shower which is a basic standard option at most 5 star properties. The headboards look like a dorm room but they did invest in a few modern touches in the room. With that said, the customer experience here is outstanding. From stepping out of the car... More 

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Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Club level(7)
  • Room service(5)
  • Peachtree Street(4)
  • Front desk staff(3)
  • Star hotel(3)
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