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Renaissance Concourse Atlanta Airport Hotel

#45 of 190 Hotels in Atlanta
Certificate of Excellence
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1 Hartsfield Centre Pkwy, Atlanta, GA 30354
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Renaissance Concourse Atlanta Airport Hotel
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Renaissance Concourse Atlanta Airport Hotel
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696 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Concourse Atlanta Airport Hotel
See the most recent reviews
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

We just stayed at this hotel for one night. As a platinum Marriott member we got to enjoy the concierge lounge with plentiful snacks, and a room on the 11th floor. Rooms are spacious, guest services very accommodating with a couple of requests (extra blankets, rollaway bed). So far so good. The problem: our room was practically next to the... More 

Was this review helpful? Yes 1
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear MakingLimonada, I am so sorry to hear about the noise experienced during the night. You are correct...we are close to the runways. However, the rooms on the "city side" of the hotel are much quieter. I'd be happy to block you in one of those rooms given the opportunity to redeem ourselves. Thanks again for your comments. Mike More 

Merritt Island, Florida
Top Contributor
81 reviews 81 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 2 weeks ago

It's an expensive option at the airport - staff were ok in some areas - but the evening crew in the restaurant need some training !!!! Restaurant food was very poor - ribs that tasted of antiseptic - server told me that " everyone has different tastes" - what a joke !! Tried their two soups - both far too... More 

Was this review helpful? Yes
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear BigRay54, I appreciate your feedback regarding the food and have shared with our Chef. If convenient, please email me at mike.sutter@renhotels so I can follow up with you directly. Thank you, Mike More 

JASPER
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is really convenient heading in or out of Hartsfield and I have been there several times for conferences. The hotel bar and dining room provide excellent, not inexpensive, service and food items. The catering at the hotel has always been excellent. However, one night during the conference the hospitality suites were not delivered ice - pretty big problem... More 

Was this review helpful? Yes
Granville, Massachusetts
Top Contributor
90 reviews 90 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We flew into Atlanta the night before for an early morning international flight. The shuttles run every 20 minutes as advertised, and the drivers are very friendly. We stayed in room 630, and the bed was very comfortable. We had dessert and drinks in the evening and those were pleasant also. Check in was a breeze.

Was this review helpful? Yes 1
Top Contributor
64 reviews 64 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for a business conference. Not surprising that at night you can hear the planes take off and land every 10 minutes. Hotel room was spacious and staff was really friendly. Bathroom was not as clean as I like it, floor around the toilet especially. Hotel catering was above average. It has a Starbucks in the lobby. It worked... More 

Was this review helpful? Yes
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear SuperHogFan, I appreciate your comments and am discussing your comments with the correct staff members. I hope we get to have you as a guest in the future...I'll be sure to place you in a corner room away from the airport...we do get better comments from that area of the hotel. I'll be sure to review the positive comments... More 

Dunwoody, Georgia
Contributor
15 reviews 15 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Let's recap... 1. While on the actual "complete" my booking page, the rate disappeared. I had to call corporate to even get the room reserved and at that point was told the rate had risen $20. To be clear, I wasn't on the choose a room type page...I had already selected the room type and was confirming my booking. 2.... More 

Was this review helpful? Yes 3
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear TheDudeATL, thank you for your comments. I am sorry to hear about the issues experienced and assure you, will look into how this information is posted on websites or apps. Please contact me directly at 404.702.5429 if possible. I'd like to speak with you. All the best, Mike More 

Contributor
17 reviews 17 reviews
17 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't have a bad thing to say about this spot. They took good care of me. I'm a gold member and they put me on the concierge level facing away from the airport. Without me asking too. Room was well outfitted and clean. I really liked the layout of this hotel as well. I ate lunch in their restaurant... More 

Was this review helpful? Yes 1
Des Moines, Iowa
Top Contributor
62 reviews 62 reviews
18 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Should have done a little more research, but assumed on the name and description that the hotel was attached to ATL airport (like the Hilton at ORD, Westin at DTW, etc). Made for an unpleasant surprise when I landed. Oh well, just don't make same mistaken assumption I did when attempting to book for convenience. Hotel itself is fine. Solid... More 

Was this review helpful? Yes 2
Alabama
2 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed February 15, 2015 via mobile

I was really torn on giving a rating for this hotel because we've stayed here many times and it was very enjoyable. I've never given a review before as my husband and I are very easy to please and always reasonable even when things go wrong. Several years ago my company held a meeting there and since then every time... More 

Was this review helpful? Yes 6
MgrRenConATL, Manager at Renaissance Concourse Atlanta Airport Hotel, responded to this review

Dear annistonae3 - Thank you for your recent posting and I am truly sorry for this experience. This is certainly not what we wanted our guests to experience. This was an unfortunate event in which the Atlanta authorities had to handle. I would welcome the opportunity to speak with you directly. Please contact me at 404.305.2376. Best regards, Mike More 

Vienna, Virginia
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 15, 2015

This hotel is quite literally on the runway of the airport--- it is not IN the airport, but requires a shuttle to get to. The location of this hotel creates amazing entertainment around the clock due to its positioning of closeness with the airplanes. Recommending a room with a balcony overlooking the runway is highly encouraged to gaze at the... More 

Was this review helpful? Yes 2
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