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Renaissance Concourse Atlanta Airport Hotel

#44 of 176 Hotels in Atlanta
Certificate of Excellence
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1 Hartsfield Centre Pkwy, Atlanta, GA 30354
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1 room 1 adult
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923 Reviews from our TripAdvisor Community

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Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I just need to commend the customer service I received 2/4/2016 through 2/7/2016 from some of your staff members that went beyond the call of duty to make sure our event was a successful one that it was. Rhonda Almond, Jacqueline McNeil and Marissa Matthews were really awesome from the beginning to the end of the event. The rooms were... More 

Helpful?
Thank Vernice B
1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

During our stay at the Renaissance Concourse Center we had mostly enjoyable experience with one minor hiccup. We ordered room service and it took a considerably longer amount of time than is reasonable. The issue was resolved due to Gabriel and her excellent attitude. She was knowledgeable and friendly. Keep her happy and you will do well. Thank you Gabriel!

Helpful?
Thank Travis M
Pella, Iowa
Level Contributor
43 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As somewhat of an aviation buff, I stayed on the airport side of the hotel, unfortunately due to a late arrival and early departure, I was not able to observe as long as I wanted to. The hotel itself is nice, spacious and clean rooms. For the price, I'm not sure it is worth it.

Helpful?
Thank Jim Z
Alpharetta, Georgia
1 review
4 of 5 stars Reviewed 5 days ago NEW

Let me start with the best part...I pulled up to the hotel at 10:30pm so someone could take my luggage. Apparently that service stops at 10. Marlon willingly helped me even though he was off the clock. That made a great start to my stay. There were a couple hiccups, but in true Marriott fashion, they handled all the challenges... More 

Helpful?
Thank Karen F
Jonesboro, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

I thoroughly enjoyed my stay at this hotel. I had the city view and my room was very spacious. I arrive from work so I was extremely tired. After unloading my bags, I went straight to their indoor Jacuzzi. I like the fact that the towels were provided in that area. To top it all, my bed and pillows was... More 

Helpful?
Thank Laverne J
Phoenix, Arizona
1 review
4 of 5 stars Reviewed 1 week ago

We held a large Company meeting at this hotel. We had great service from the banquet team. The staff that were the most helpful were Rick, Whitney, David, Teresa, and Ralph. Other banquet staff were also very helpful I just didn't catch their names.

Helpful?
Thank MCL80
Birmingham, Alabama
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel is very nice and a good value. I would recommend the city view rooms, not the airport view rooms. The planes arrive and depart from 6:00 am to about 11:00 pm. The airport view room I stayed in was very clean, bed was comfortable, but the aircraft noise was annoying. Ralph, the maintenance guy, did a good/quick job... More 

Helpful?
Thank KJ28222
Level Contributor
125 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

I have the privilege of staying in hotels all over the world and most of the time the interaction with the reception staff is a good indication of how you're stay is going to pan out. On checking in I asked if I could get a late check out, the person serving me turned to her colleague to ask the... More 

Helpful?
1 Thank BigTravellerAJC66
Warren
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Everyone's very polite. Put that energy into actual service. Room had no shampoo two days in a row. The second day I called the desk to ask for some. I also asked for washcloths which they were skimpy with. They didn't bring it. When I called again, I came back from dinner and they had dumped a bunch of shampoo... More 

Helpful?
1 Thank Holdemaccountable
Gallatin, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Overall, we had an excellent experience with the Renaissance Hotel. Their accommodation for the Petsense Store Manager Meeting was incredible. Bill the Bellhop was so gracious with helping us pack the vehicle the night before our trip out, and so patient while we figured out the best way to strategize 4 women going home with double the luggage we came... More 

Helpful?
Thank Simone P
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