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All 188 Atlanta hotels

Crowne Plaza Atlanta - Midtown

3.5 of 5 Hotel   |   590 West Peachtree Street NW, Atlanta, GA 30308 (Formerly Melia Atlanta)
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Crowne Plaza Atlanta - Midtown
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Ranked #167 of 188 Hotels in Atlanta
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35 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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English first
Belvidere, Illinois
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I would take bugs, noise and poor service over the experience we had at this "hotel." While aware that there were numerous large events (Dragon Con, two ball games, a car race and more) creating an extreme need for rooms, we feel that this hotel's management fell far below reasonable lodging services. We paid for our room using two different... More

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Rebecca O I would like to first and foremost thank you for your constructive feedback pertaining to your recent visit with us at Crowne Plaza Atlanta Midtown. It truly saddens me to read the issues that you encountered and I truly apologize for the hassle and inconvenience that these issues bought. At Crowne Plaza Hotels and Resorts, we pride... More

Crawfordville, Florida
1 review
4 of 5 stars Reviewed 2 weeks ago

My experience was over all very pleasant. The staff was pretty friendly. Very disappointed in the Wi-Fi and cell reception. Rooms were pretty clean. Bathrooms were clean but could still use a more through cleaning. Doors on balcony bolted shut. Nearby hospital and main highway could create noise that would bother some.

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Bosay831, I would like to thank you for the recent feedback you left about your visit with us at Crowne Plaza Atlanta Midtown. It gladdens me that my associates made your visit enjoyable and comfortable. We take pride in continually training to offer the best possible customer service. We apologize for the problems you may have experienced with the... More

Arlington, Virginia
1 review
3 of 5 stars Reviewed 2 weeks ago

Room was booked and paid for and not by me as it would not have been my choice after so many terrible online reviews. Building and decor showed their age in both design and some visible wear but it was clean and the staff were definitely trying. Sometimes they were very trying as when the barista charged $.4.25 for a... More

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Albany, Georgia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel over the weekend. The rooms were booked by a friend as an overflow hotel for DragonCon. I was a bit leary of the hotel due to reviews, but was pleasantly surprised when we checked in. The hotel is an older hotel and needs some updating - but for the most part seemed fairly clean. The... More

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ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear RobertAMosher, Thank you for taking the time to offer constructive feedback pertaining to your recent stay with us at Crowne Plaza Atlanta Midtown. We are embarking on a major renovation major renovation top the hotel with plans to upgrade and modernize the entire property. However, I do want to apologize for the issues you encountered during our transitional period.... More

Orlando
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at Crowne Plaza for DragonCon. One of the overflow hotels on the Con bus route. Close enough to walk to host hotels, and we did many times. Security booth right outside for emory u hospital made it feel safer for late night walk. Straight shot down Peachtree to see Parade on Saturday. Building is older but clean, we were... More

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ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear TDC2, I would like to begin by thanking your for your positive feedback referring to your recent visit at Crowne Plaza Atlanta Midtown. I am glad that you received wonderful service and that you were comfortable with your room. At Crowne Plaza Atlanta Midtown, our main priority is to make sure our guest are comfortable and well satisfied. I... More

Kingston, New York
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Up on coming back to my room and finding my backpack with laptop, GPS and camera along with other electronics were stolen.The police are here almost every day for something or another. Don't stay here!! It is not a very safe

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear pvinnik, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager IHGCare More

Herndon
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I'll admit this hotel was not the cleanest I've stayed in. The bathrooms and carpets Defenitly need to be redone but I've seen worse. The beds are clean and the rooms are spacious. But the service made up for all the negatives. Everyone was so helpful and eager to make sure my friends and I Enjoyed our stay in midtown.... More

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Katherine Teachey, I would like to begin by thanking you for your constructive feedback pertaining to your recent visit with us at Crowne Plaza Atlanta Midtown. I am ecstatic that my associates were able to provide wonderful service for the duration of your stay. At Crowne Plaza Atlanta Midtown, we pride ourselves in offering innovative training, in order to... More

Marlboro, New Jersey
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Like many of the other reviewers, my husband and son stayed at this hotel when traveling to Atlanta for a visit to GA Tech. It was a great location for their purposes, but the hotel itself was in need of attention. (Perhaps Crowne Plaza has not had a chance yet to "make it their own"?) The first room they had... More

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IHGCare, Guest Relations Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear CJMess, Thank you for taking the time to provide feedback on your stay. We regret to see your family did not fully enjoy their experience while at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the... More

Chicago
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We had a last minute change for Georgia Tech orientation and options for our family of five were limited in midtown, so we ended up here. The hotel changed brands in late July. I will second comments about the dated appearance, problems with elevators and uneven service. The night we checked in, we were called at 11 pm to change... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Marc_at_40, Many thanks for your feedback. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. I am happy to hear you acknowledge the efforts of our hotel staff. I am deeply sorry for the inconveniences you experienced with the room amenities and condition... More

Sarasota, Florida
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed in early august for a last minute road trip. The Hotel has just been re-badged as a Crowne Plaza. Great Location, Great staff, building needs some updating. The food will need some up grades as well. In about 60days I would expect this location to have all the old habits adjusted and some freshness to the facilities will... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear jb b, Thank you for taking the time to share your feedback about your recent stay with us. Our staff always goes out of their way to be helpful and attentive to the guests and we are glad that you enjoyed their hospitality. However, it was unfortunate to see your stay was not as comfortable as it could have... More

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Additional Information about Crowne Plaza Atlanta - Midtown

Address: 590 West Peachtree Street NW, Atlanta, GA 30308 (Formerly Melia Atlanta)
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Atlanta - Midtown 3.5*
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Also Known As:
Melia Atlanta Hotel Atlanta
Renaissance Atlanta
Atlanta Renaissance

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