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Crowne Plaza Atlanta - Midtown

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590 West Peachtree Street NW, Atlanta, GA 30308 (Formerly Melia Atlanta)
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Crowne Plaza Atlanta - Midtown
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Crowne Plaza Atlanta - Midtown
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Rome, Georgia, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I know they are still renovating but the staff were so friendly and courteous that it really made my stay a pleasure. I felt safe and comfortable in the hotel and was glad to have my car parked in the deck. My room had a balcony, but there was a bit of a storm and so I didn't venture out.... More 

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Hello Kathy B; Thank you so much for taking the time to let us know about your great experience here at the Crowne Plaza Atlanta Midtown. I am happy to hear our staff provided you with quality service and that you felt safe and comfortable. We look forward to your next visit with us and will definitely provide you the... More 

Chattanooga, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Don't let the name fool you. You will not be wowed with this hotel. HOWEVER...for the great location, and even better deals you can score at this hotel, it is a fair value! Parking was pricey and not the best value, though.

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Joshua H; I want to thank you for sharing your thoughts regarding your recent visit. We are currently in the process of renovating our property and I hope you will give us an opportunity to WOW you once the project is complete. I am sure you will be pleased with the final results and you will continue to take... More 

Alabama
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago

I understand they were in the process of renovating the hotel as they had just acquired it about a month previously. That being said, the rooms were very comfortable and service was excellent from the concierge, valet service to the bartenders! The location is fabulous. We were in Atlanta for the Rolling Stones concert and we had a view of... More 

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Divegirl73; I want to thank you for your understanding and patience as we complete our renovations. I am sure you will be pleased with the outcome. I am pleased to hear that you enjoyed your stay and the customer service you received. We strive to provide our guests the best service possible. We look forward to your next visit... More 

Valdosta, Georgia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I was not really sure what to score this hotel. This is one of the few places that will take 5 people in a room. When we arrived, the staff seemed somewhat confused. They couldn't find a luggage cart at all and asked us 4 times if we wanted valet or self parking (btw, we had asked for valet). I... More 

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ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Hello Deb B; I want to start off by thanking your for bringing to my attention the issues you experienced to our hotel during your trip to Atlanta. I deeply apologize for the issues you experienced and will definitely get them addressed. I am happy your found our amenities in the room and our pool facilities helpful during your stay... More 

2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for my Bachelorette weekend, and we loved every second. David at the front desk gave us all the local clubs and ensured we had a wonderful time. He was always fun to say hello to before we set out for the night. He seriously made our stay 100000 times more fun and fabulous! Thanks David! We will... More 

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear kelseyfisher15; I am so happy to hear your Bachelorette Weekend was a memorable and enjoyable experience here at the Crowne Plaza Atlanta Midtown. I am pleased to hear that David provided you the quality service we strive to give our guests. We will definitely look forward to having you in the future. Wish you the best, Patrick Palmer, CHA... More 

Columbus, Ohio
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We were shocked at the condition of this hotel. We have stayed in many Crowne Plaza Hotels before and have always had comfortable good experiences. Our experience at Midtown Atlanta C.P. was badley stained carpet in the room to loud street noise, loud rap music and gunfire. Even being on 11th floor the noise kept us awake all night. We... More 

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Traveler; I want to first thank you for bringing to my attention the issue you faced during your stay. I want to deeply apologize for condition of the room. You are absolutely correct that we are in the process of renovating and I am sure you will truly enjoy our new look once they are complete. I will make... More 

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Brooklyn, New York
Level Contributor
71 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

When I booked this stay, the website said "New hotel." It should say, "Under renovation for something fabulous." The hotel staff, Asar and Airelle in particular, were very accommodating. Seeing what the hotel will become (a combination of Staybridge Suites and Crowne Plaza) is going to be stunning. Visit the fitness center to get an idea of how modern and... More 

Was this review helpful? Yes 1
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Traveler; Thank you for your feedback on our fitness center. You are so correct that we are currently undergoing renovations and we hope you are excited as we are on the new and improved Crowne Plaza Atlanta Midtown. Regards, Patrick Palmer, CHA General Manager More 

Hamilton, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Attended for a festival and was surprised at the state of this hotel. It would appear that someone has purchased the hotel in hopes of renovating it, but it would appear it is at a snails pace. There are holes in walls in the hallways, horrible workmanship of things that have been attempted to be fixed in the rooms. We... More 

Was this review helpful? Yes 1
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear Traveler; I would like to personally apologize for the condition of your room. You are correct that we are in the process of renovating our property and will have a fresh new look very soon. A lot of the issues you mentioned will be addressed. I am sure you will be pleased with the work that is currently taking... More 

Buffalo
Level Contributor
41 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If I could give this hotel a 0 rating I would! I had a reservation for June 9th that I had cancelled, received a cancellation number, thought everything was OK. That was until I checked my credit card statement and saw they charged me as a no show for June 18th! After 3 tries to get through to someone, including... More 

Was this review helpful? Yes 1
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear BuffaloAmy; I want to sincerely apologize for your billing issue regarding your cancellation and the lack of customer service you received to resolve the issue promptly. I would like to have the opportunity to discuss this with you offline. Please contact me at your earliest convenience so that we may take the appropriate steps to resolve this issue to... More 

Acworth, Georgia
Level Contributor
97 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was a last minute booking, but we were happy overall. We walked to the Georgia Dome it is pretty, far but doable. This is very close to GA Tech, the Cheetah and the Varsity. The hotel is not new, but was clean. We really liked that there was an actual balcony you could stand on and see the city,... More 

Was this review helpful? Yes
ATLPW H, General Manager at Crowne Plaza Atlanta - Midtown, responded to this review

Dear cobidowski , I would like to begin by thanking you for choosing to visit with us at the Crowne Plaza Atlanta Midtown. I am happy to hear that our location was perfect for your festivities and your room was clean and comfortable. At the Crowne Plaza Atlanta Midtown, we constantly strive to ensure all of our guest have a... More 

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