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Doubletree Hotel Atlanta/North Druid Hills

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2061 North Druid Hills Road, Atlanta, GA 30329
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Doubletree Hotel Atlanta/North Druid Hills
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Doubletree Hotel Atlanta/North Druid Hills
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497 reviews from our community

Traveler rating
    139
    142
    99
    61
    56
See reviews for
129
67
53
208
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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    (497)
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Florida, United States
Contributor
20 reviews 20 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

I just hate giving bad reviews but here goes. I "hot wired" a great deal 86$ for a $139/night hotel for two nights this weekend. First we couldn't even get our car parked or near the front door to check in so we parked by a curb. Then we walked into a young female cursing at the desk lady about... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Wow, the best staff ever! The rooms were ok just like any other economy class room but the staff made the trip authentic. They knew where to go for food and entertainment and kept a repor to not only me but also the other customers I saw them help. The location is close to downtown at a great price. Quintin... More 

Was this review helpful? Yes
Denver, Colorado
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel on business, two nights earlier this week. Am a "road warrior" - 140+ nights per year. This hotel is in unimaginably bad condition - I couldn't believe it. Worse than any property I've ever seen among Hilton/Starwood/Hyatt/Marriott family of brands. Can't understand why Doubletree/Hilton have not "de-flagged" it until renovated. A couple fo very nice staff... More 

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 6 days ago NEW

I had a large group with me (11 people) come to this hotel for two nights. I called the hotel prior to leaving my trip and said I will come very late in the evening. When I arrived at midnight, the manager said that they gave away 5 of the 6 reserved rooms because the hotel was booked and people... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review

Dear Chris B. Please accept my apology again. I hope you received my response I forwarded to you earlier in the week. Please know that proper follow-up has taken place and each concern noted has been addressed. Thank you for your valued feedback and until next time, take care. Linda -GM More 

Soldotna, Alaska
Top Contributor
73 reviews 73 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

My daughter and family went with me to Atlanta to visit with one of my sons coming in for business. When, we went to check in, three room keys were presented. I explained that we needed only two (connecting), and the third was for my son coming in later. Went to our rooms, found that they were not connected. Back... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago via mobile

I spent the weekend here for a friends birthday, and who needed birthday cake when you could eat all the warm yummy chocolate chip cookies for free. I enjoyed my stay..Quintin from the front desk was very helpful, he suggested nice places in the area for us to check out. I would definitely stay here again for another girls weekend.... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review

Thank you for staying with us . I was delighted to know that you enjoyed the warm chocolate cookies we offered you. It was nice to see you add a spotlight to Quintin’s friendly service in your review. I was glad to know that he was able to add more value to your stay. We appreciate you sharing your wonderful... More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

My friends and I stayed at this hotel, it was a great location, closest to all major attractions!The guy at the front desk Que provided us with great customer service! We will definitely stay there again soon!!

Was this review helpful? Yes
TheHotelGM, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review

Dear Naturally_cherille, Thank you for choosing to stay with us. My staff and I were glad to know that you loved our location being convenient to many of the major attractions. Thank you for appreciating our staff for the excellent service provided. We appreciate your wonderful comments about our hotel and hope to welcome you back again. Cordially, Linda -GM More 

San Diego, California
Top Contributor
70 reviews 70 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is conveniently located near the main highway with easy access to Atlanta Downtown and Buckhead which is why we selected this hotel. However our hotel stay was HORRIBLE. We were told they no longer except cash payment during check out and the staff which seems to be new because it took over 10 minutes to check us in... More 

Was this review helpful? Yes
TheHotelGM, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review

Thank you for taking the time to share your feedback from your most recent visit with us. Please accept my sincerest apology for the inconvenience you experienced during your visit. Please know that immediate action will be taken and improvement expected. Our goal is 100% satisfaction and I am disappointed that we have failed you as one of our most... More 

Simpsonville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

A number of cars parked in the hotel lot were broken into the first night we stayed there. Hotel staff was unresponsive to our concerns for more security and to our request to move cars from back of the hotel to handicapped spaces in the front of the hotel where the security guard patrolled. Staff reminded us that we park... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
TheHotelGM, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review

Dear Sharon P., Thank you for taking the time to provide feedback concerning your most recent stay with us. Please accept my sincerest apologies for the inconvenience you experienced during your visit. The incident that occurred over the weekend was terribly unfortunate and although out of our control, I would like you to know that we are working diligently with... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is old and the cosmetic things they have have done do not cover it up. My shower handle did not work and could not shower. Also had i sues with Heat. We had cars broken into 14 total they have a security guard but he was delivering room folios when it happened. They neverr lock the front door... More 

Was this review helpful? Yes 2
TheHotelGM, General Manager at Doubletree Hotel Atlanta/North Druid Hills, responded to this review

Thank you for your feedback concerning your most recent stay with us. Please know that each concern you have noted has or will be addressed and I would like to sincerely apologize for any inconvenience you experienced. Sheilay47 unfortunately I never received an email from you and therefore wanted to take this opportunity to provide you with my email address... More 

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