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All 188 Atlanta hotels

Sheraton Atlanta Hotel

4.0 of 5 Hotel   |   165 Courtland Street NE, Atlanta, GA 30303
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Ranked #16 of 188 Hotels in Atlanta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Morris L
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1,570 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed yesterday NEW

We did not check in until late on a Friday night. Service was good. Room was clean and bed was comfortable. We walked to the Hard Rock Cafe for a late night (11:00 to 12:00) dinner. Great time with family and friends. One block walk to Hard Rock.

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Berlin, Germany
Top Contributor
122 reviews 122 reviews
34 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed yesterday NEW

The construction on the lobby/entrance makes it very difficult to get around, they didn't spend too many efforts in helping people around. I booked a double bed but all the rooms were given away so they gave me a downgrade and a motel styled room in the ground level. Internet was very slow and didn't work properly in the hotel.... More

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Washington DC, District of Columbia
Top Contributor
102 reviews 102 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I spent one night here. I was a little surprised because of the construction on the lobby/entrance. That was not disclosed on Expedia website, but when I checked their website it was listed. Word to the wise. The rooms are a little worn, but the staff overcame that. People are every where to help you, from management walking around, to... More

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Wichita, Kansas
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel lobby/entrance area is being completely redone so you will have to do a bit of navigating through to get into the building, then over to the check-in desk, then back down a long hallway to get to the elevator. Once you are in the room, it is evident that the Sheraton next needs to update the rooms. Wallpaper... More

Was this review helpful? Yes 1
Palm City, Florida, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed here for an Irish Step dance competition. The hotel was not only ready to handle to over 700 competitors and their families, but did so with style, courteous service and great dispositions!! Never had to wait to be seated for a meal and the food quality was great!! Kudos to Neil the general manager and his entire... More

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Dallas, Texas, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

We arrived late on the first leg of our trip and were greeted with the warmest welcome! Thank you all for the impeccable service, a special thanks to concierge service from Paul Martin who went above and beyond the call of duty to take care of us.Thanks!!

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Newark, New Jersey
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I was here last October for The Vampire Diaries Convention and I was extremely satisfied with the level of service provided to my friends and I. One of the gentlemen came to give us a ride from the parking lot to the hotel entrance in his golf-cart which we really appreciated. The breakfast buffet is EXCELLENT! I highly recommend it!... More

Was this review helpful? Yes 1
Bayamon
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

As a frequent traveler I would say that my experience at this hotel was the best. Everything was clean, the staff was always wishing us a nice day as we went out and greeting us as we came in. In one of these days I was even offered an umbrella because it was raining outside. All these little things make... More

Was this review helpful? Yes 1
Norcross, Georgia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Just wanted to write a thank you to the security staff at the Sheraton in downtown Atlanta. I spent the weekend at the hotel while attending an event there and in the confusion left my laptop charging under the bed. I realized it was missing 4 hours later and gave a call to the hotel. I was transfered over to... More

Was this review helpful? Yes 1
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your experience with us. We appreciate your recognition of Officer Randolph. He is man of his word. We are glad to hear he was able to return your laptop to you in a timely manner. We will make sure to let Officer Randolph know the impact he was able to make on you. We look forward... More

Asheville, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago NEW

On our recent business trip at Sheraton Atlanta, we had "over the top" service from several employees. Each staff person served us with excellence however two individuals went the "extra mile" for us on this trip. Andre Green, at the concierge desk and Ashley Bilbo with Executive Meeting Services. The bell hops were covered up when we arrived so Andre,... More

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Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your kind, detailed review. We love when guest share specific interactions with our team members. We appreciate the recognition of Andre and Ashley. Those two truly have a passion for their work and ensure guest like yourself experience the best. We are so glad to hear your conference went smoothly and you were provided with all your... More

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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