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All 188 Atlanta hotels

Sheraton Atlanta Hotel

4.0 of 5 Hotel   |   165 Courtland Street NE, Atlanta, GA 30303
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Ranked #16 of 188 Hotels in Atlanta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
ShonJasonMedley Chattanooga, Tennessee
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1,576 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chattanooga, Tennessee
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my second year attending the Eyecon: The Vampire Diaries Convention and much like last year, The Sheraton Atlanta took wonderful care of me! My room was extremely comfortable, clean, and the bed and linens were divine!!! I rarely order room service because it's always expensive, prepackaged fare, but I found myself starving one evening and took a chance.... More

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Ponte Vedra Beach, Florida
1 review
5 of 5 stars Reviewed 2 days ago NEW

Paul Martin provided a warm welcome upon my arrival on a blustery cold day. He was extremely helpful getting my bags to my room and ensuring I had everything for my stay. Zahari helped me get my bags down to lobby and a ride out to my car on the 4th floor parking garage! This made my departure smooth and... More

Was this review helpful? Yes
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your recent Sheraton Atlanta experience with us. We are so glad to hear your arrival and departure went so smoothly thanks to Paul and Zahari. We hope to have you back with us soon! More

Greenville, South Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Hotel staff was very welcoming and attentive especially Bellmen Laxmi Khanal and Jerome Smith! The welcome letter and refreshments provided at check-in for our group was a nice touch. Pool area is beautiful!

Was this review helpful? Yes
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are glad to hear your stay was enjoyed by you and your group. We appreciate the recognition of Jerome and Laxmi for the service and warm welcomes they provided you with. We look forward to welcoming you back! More

Loveland, Ohio
1 review
4 of 5 stars Reviewed 3 days ago NEW

Overall, an awesome hotel! Jerome Smith was absolutely superb!! Only had one bad incident where the maid staff took our pizza that we left in our room to eat at a later time that evening. When we returned later in the afternoon, we found our pizza gone. When we inquired, the staff brought back our pizza box and clearly two... More

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Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review and commenting on Jerome's friendly service. More

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great service and awesome hotel. I will be stay again the next time I'm in Atlanta,Ga. I love the service of the customer respective at the front desk. Tori is an awesome bellman and he will make you feel right at home. His personality is the best that I've seen when it comes to a bellman. He goes above and... More

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Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your stay experience with us. We appreciate the recognition of our bell staff and Tori as we love to share with them the stories on how they made a particular guest's stay so enjoyable. We will hold you to the promise of coming back to stay with us when you are back in Atlanta. Until then,... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We did not check in until late on a Friday night. Service was good. Room was clean and bed was comfortable. We walked to the Hard Rock Cafe for a late night (11:00 to 12:00) dinner. Great time with family and friends. One block walk to Hard Rock.

Was this review helpful? Yes 1
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are glad you enjoyed your stay and our convenient location. We hope dinner at the Hard Rock was delicious. We hope you come back to see us again soon. More

Berlin, Germany
Top Contributor
122 reviews 122 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The construction on the lobby/entrance makes it very difficult to get around, they didn't spend too many efforts in helping people around. I booked a double bed but all the rooms were given away so they gave me a downgrade and a motel styled room in the ground level. Internet was very slow and didn't work properly in the hotel.... More

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Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your feedback but find your comments to be opposite of what most guest have experienced during our improvements. If you will, please reach out to our Director of Front Office, Paul at 404.586.3379 to get a better understanding of your issues and see how we can best remedy them. We hope to hear... More

Washington DC, District of Columbia
Top Contributor
102 reviews 102 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I spent one night here. I was a little surprised because of the construction on the lobby/entrance. That was not disclosed on Expedia website, but when I checked their website it was listed. Word to the wise. The rooms are a little worn, but the staff overcame that. People are every where to help you, from management walking around, to... More

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Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your feedback on your experience with us. We are very disappointed to read about some of the interactions you mentioned in your review. As you can see from many other reviews, that is clearly not our standard and an affront to our culture. Please connect with us directly at 404.586.3379, or respond to this message, so... More

Wichita, Kansas
Senior Contributor
40 reviews 40 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The hotel lobby/entrance area is being completely redone so you will have to do a bit of navigating through to get into the building, then over to the check-in desk, then back down a long hallway to get to the elevator. Once you are in the room, it is evident that the Sheraton next needs to update the rooms. Wallpaper... More

Was this review helpful? Yes 2
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate your feedback. The improvements are now complete so we can ensure a cleaner, more comfortable stay. It seems our staff and their friendly service were the redeeming quality of this stay and for that we are grateful to the staff as well as your recognition of them. We will make sure to notify... More

Palm City, Florida, United States
1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed here for an Irish Step dance competition. The hotel was not only ready to handle to over 700 competitors and their families, but did so with style, courteous service and great dispositions!! Never had to wait to be seated for a meal and the food quality was great!! Kudos to Neil the general manager and his entire... More

Was this review helpful? Yes
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. It was such a joy to host the dance competition! We are pleased to know we were able to accommodate you all so well. We appreciate you sharing your positive, memorable experience. More

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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