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All 188 Atlanta hotels

Sheraton Atlanta Hotel

4.0 of 5 Hotel   |   165 Courtland Street NE, Atlanta, GA 30303
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79%
Ranked #19 of 188 hotels in Atlanta
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Sarah S Atlanta, Georgia
  • Reviews (1,427)
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1,427 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (328)
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English first
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Our stay at the Sheraton was fantastic! All the staff I talked to were very friendly. From the start, the valet/parking attendants were helpful and directed me to the self-parking deck. The front desk staff were quickly available for check-in and was a smooth process, like most hotels. Jerome was the BEST! I had the most interaction speaking with him.... More

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Denver, Colorado
1 review
5 of 5 stars Reviewed 2 days ago NEW

Southern hospitality is still alive and well! All the staff members were so kind. The atmosphere was comfortable and easy going. Christian and Jeffery are a delight! The bed pillows were dreamy! The breakfast was good, healthy options available. Servers were very attentive.

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Naples
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW via mobile

Upon arrival at 9:30 pm and hoping to get dinner, we were told the hotel did not have a room due to mechanical problems. This hotel was less than a mile from all the sites we had planned to visit. They sent us 3.5 miles away in a different part of town which I was told not to stay. Also,... More

Was this review helpful? Yes 1
Somerset, PA
Contributor
14 reviews 14 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I recently stayed at the Sheraton, Atlanta, so I could attend a medical conference at the Westin, 2 blocks up the hill from the Sheraton. I expected a clean room and a decent hotel experience from the Sheraton, and thought I would tolerate mediocrity for a room we would "just be sleeping in" while I spent the... More

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New York City, New York
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed at Sheraton Atlanta for work last month. The staff was super amazing. One was nicer and more helpful than the next. Tanya in the bar was fantastically funny, Ms. Barrett at the front desk very helpful, Owen in catering was lovely, and the bar manager and conceirge whose names I have forgotten :( were great. Ask for a... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Me and my family were in town for a convention and from the moment we pulled into the driveway we experienced nothing less than amazing service. Our concierge, Jerome, made sure that the stay was very comfortable and I felt he went far above and beyond to make it that way. By far the best experience I've had at a... More

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are so humbled that we succeeded in making your stay with us your best hotel stay ever. We are pleased to hear Jerome was able to make your stay comfortable and smooth. We look forward to having you and your family back with us! More

Griffin, Georgia
1 review
4 of 5 stars Reviewed 5 days ago NEW

We had a wonderful stay. The staff was so friendly (especially Jerome Smith). We were with a very large group and they had drinks in the lobby for the long check in lines and a special buffet menu and price for our group all three evenings that made the stay even better. It is an old hotel that could use... More

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are pleased to know we made your first stay with us so memorable especially due to our staff and Jerome. We greatly value him as a part of our team. We look forward to having you back with us again! More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Stayed at the Sheraton Atlanta for the 2014 International Convention of Jehovah's Witnesses. Everyone on the staff were very professional and friendly. We were asked over and over if we needed anything or needed help, and if our stay was going good. It was EXTREMELY busy and they never seemed annoyed or too busy to help. Johnny (can't remember his... More

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We truly enjoyed having your conference with us. We appreciate the kind words regarding our staff, particularly Jerome and Johnny. We look forward to hosting your group in the future! Until then, safe and happy travels! More

Thomaston, Georgia
1 review
5 of 5 stars Reviewed 5 days ago NEW

What a pleasure it was to stay here!.. Everyone was so nice and accommodating ! If ever you should stay there ask for Jerome Smith..he was extreamly friendly and helpful.. He recommended places to visit and eat according to our taste!..again...a wonderful time spent there..will be coming back!

Was this review helpful? Yes
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are happy to hear you had an enjoyable stay. We appreciate the recognition of Jerome and how he made your stay memorable. We will be sure to give him the praise he deserves. We look forward to having you back with us! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We visited July 4th weekend for an International Convention of Jehovah's Witnesses. The hotel was packed the entire weekend but the staff was very courteous, professional and helpful the entire time. Jerome Smith was awesome!!! He went above and beyond to help us. He greeted us every day by name upon our return and asked how our day went. He... More

Was this review helpful? Yes 1
dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your kind review and the praise of Jerome. We greatly value him here simply because of stories like the one you just shared. We are happy to know he was able to make your stay so enjoyable! We look forward to having you back with us again. More

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Atlanta #13 Business Hotel in Atlanta #26 Romantic Hotel in Atlanta #29 Family Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
Number of rooms
763

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