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Sheraton Atlanta Hotel

4.0 of 5 165 Courtland Street NE, Atlanta, GA 30303
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Certificate of Excellence 2014
Sheraton Atlanta Hotel
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Sheraton Atlanta Hotel
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1,614 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kingsport, Tennessee
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We booked this hotel for a concert in Phillips Arena. It was a very nice hotel and was within walking distance to the arena. Didn't get to use any of the amenities, but experienced good service and the rooms were nice. Would definitely stay again.

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Huntsville, Alabama
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I just stayed at this hotel last Saturday for one night. The check in was fast and the customer service was excellent. I am a Gold member so I had access to the 5th floor with unlimited snacks and computer access 24/7. Very nice lounge. I was first given a room on the 9th floor but when the desk person... More 

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Spartanburg, South Carolina
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

In town for a fiftieth birthday party in one of the hotel ballrooms. Very large hotel. Walls are thin but the staff and service provided more than made up for it. Presidential suite had all of the comforts of home with an accommodating and professional staff. Gurst rooms are decorated nicely and the beds are very comfortable. Ballroom set up,... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Ms. Shirley in the Club Lounge is such a wonderful hostess! She made us feel right at home! Our room was very comfortable. The pool area is so relaxing and peaceful. I recommend this lovely hotel to anyone visiting Atlanta!

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Atlanta, Georgia, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Jeffrey Kinnie was great ! He provided Great customer service at the club lounge! Jeffrey was very informative ,knowledgeable of the hotel and the services that the hotel offers. I will be returning in January for business trip and staying at the Sheraton downtown Atlanta because of Jeffrey.

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Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

We kindly appreciate your review and sharing your connection with Jeffery. Thank you for commenting on his dedicated service and the result of why you'll be returning. For Jeffery and you, we are most grateful! More 

Warrenton, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely experience arriving last night with a friendly and helpful welcome from Jamil in the lobby. Room nicely appointed and bed very comfortable. This morning, Linda at the front desk was sure to get me extra cream and sugar for my in-room coffee. And now before having to leave, what an amazing meal at Fandangles -- ordered the House Made... More 

Was this review helpful? Yes 3
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your recent Sheraton Atlanta experience. From your warm welcome to freshly made coffee, it seems your stay was memorable from check-in to check-out. We love that the highlight of your stay was our restaurant, Fandangles. Tanya couldn't have been a better server to assist with your dining experience. We hope you shared this with Fandangles on... More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Hi, Recently my wife and I spent about a month at this Sheraton. While we were away from home, Wanda from the Deli made the experience great! Each morning she was reliable bright and early as we needed our coffee and breakfast. Excellent service and a extremely polite! She helped make our trip comfortable given we were so far from... More 

Was this review helpful? Yes 1
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your review and your extended stay. We love when guest stay longer because it gives us a chance to truly form a bond much like the one you and your wife established with Wanda. We appreciate the kind words you expressed for Wanda and the service she provided you day in and day out. We hope to... More 

Boston
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

Hotel: LOVELY, Hospitality: EXTRAORDINARY, Staff: PRICELESS... I travel extensively, but I have never, ever encountered service like this. The folks who work at this hotel are friendly and genuine, yet professional with pristine manners. They go 'above and beyond' to please. From the moment I arrived until the moment I left, I received the red carpet treatment. A sincere thank... More 

Was this review helpful? Yes
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Stop, you have us blushing. Thank you for your gushing review especially highlighting our diligent team members who went above and beyond to provide you with the most memorable experience. We look forward to warmly welcoming you back to the Sheraton Atlanta soon! More 

Mililani Town, Hawaii, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Had a great business trip hotel was very nice! Torri the bellman was also awesome and a big help with recommending places to eat and vist! Would recommend the hotel for anyone traveling to Atlanta metro area

Was this review helpful? Yes 1
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your kind review and also your recommendation. A recommendation to your fellow travelers is the greatest compliment we can receive other than you sharing moments from your stay that made a review worth your time. We appreciate that. We look forward to welcoming you back soon! More 

Dahlonega, Ga
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Sheraton Atlanta Hotel for two nights and it turned out to be a great stay. The hotel is beautiful and the rooms are very comfortable. Everyone was very nice and the entire staff greeted you when they passed. Overall a great experience

Was this review helpful? Yes 1
Heather D, Public Relations Manager at Sheraton Atlanta Hotel, responded to this review

Thank you for your short yet sweet review. It was our pleasure to provide you with a pleasant. comfortable stay. We hope to see you back with us in the future! More 

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Starwood, Despegar.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#8 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#19 Family Hotel in Atlanta
#25 Romantic Hotel in Atlanta

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