A great staff. Especially pleased by the service of Paul Martin. Accommodating. Very helpful!
- Sheraton Atlanta
- Atlanta Sheraton

A great staff. Especially pleased by the service of Paul Martin. Accommodating. Very helpful!
Last month we were staying at your hotel for our daughter dance competition. We check in right at the time our daughter was about to go on stage and we had luggage that needed to be taken to our room. As we were about to go to our room Jerome {The Bellman} approached us and asked us did we need...
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We were disappointed in our stay at the Sheraton Atlanta Hotel mostly because of the noise. My minimum requirement from a hotel is that I be able to sleep at night. The floor that we were on was so noisy that we were awakened every night. We finally asked on the third day if we could get a new room....
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Dim Hallway and poor soundproofing. Staff was wonderful and very friendly. I stayed on the eleventh floor and heard a whirring noise all night long in addition to the neighbors. Should have believed in the previous reviews.
It´s not easy to find so nice and so polited people when you´re working in a hotel, in a convention, with a very demanding group of guests. At Sheraton Atlanta we´ve found Kiki and Jim. The concierges that helped us during almost 10 days non stop working! They did a great job, they were very professional and very kind! They...
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Absolutely The GREATEST STAFF And some of the BEST FOOD (try the scallpos) I've ever had in a hotel. Kevin, Rizwan, Aunnie, Hannah, Bruce (Pardon the spelling if I butchered any names) and I know I've left out a couple but everyone was awesome. I have never been to a place with better hospitality. Definitely recommend staying with them if...
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Three things:
1. Most attentive hotel staff I have ever seen - they couldn't do enough for you.
2. Good food - especially for a conference. I have celiac disease and was pleasantly surprised at their ability to deal with my restrictive gluten-free diet. Half the time hotel wait staff don't even know what gluten-free means. Here, everyone knew, and...
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What a great review; thanks for staying with us! We're always happy to help with any guest that has dietary requirements. After all, that's why we're in the hospitality business! Take care and hope to see you again soon.
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This place has the friendliest staff you ever want to come across but you also have one of the BEST Bellman on staff by the name of Jerome (don't know his last name). Not only was he polite and friendly, he was so knowledgeable and upon us checking out, he remembered that we came up to attend a comedy show...
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Jerome has been a great addition to our Bellman team and thank you for mentioning him! Glad you enjoyed your stay with us, come back again soon!
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Let me get the bad out of the way -- the parking garage. I think the garage is ridiculous. You cannot get to the hotel from inside the garage. You have to walk down a painted walkway, against the wall with blind spots, and outside of the garage in order to get back to the hotel. It is not safe...
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We really appreciate your kind review on the hotel! Thanks for all the feedback as well. Just so you know for the next time you stay with us, we do have valet service for your car as well. So if you don't want to self-park in the garage, for just a few dollars more, we're happy to handle it for...
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Had the pleasure of staying at the Atlanta Sheraton for 4 nights. The room was clean and comfortable, the food and meeting facilities were great and the staff was outstanding, every single one of them! Great job to the leadership team for having such high standards. Shout out to Aaron for telling us about the short cut to the Marta!
We appreciate your business and the great review! Aaron's one fo the best! Come back soon!
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