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Sheraton Atlanta Hotel

#15 of 190 Hotels in Atlanta
Certificate of Excellence
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165 Courtland Street NE, Atlanta, GA 30303
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Breakfast for 2 Included
Best prices for: 1 room 1 guest
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Sheraton Atlanta Hotel
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Sheraton Atlanta Hotel
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1,855 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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lviars50
1 review
2 of 5 stars Reviewed yesterday NEW

Really small rooms. we had the room with 2 full size beds , kamode seat loose, no exhaust fan in bathroom so when you took a shower really humid and mirrow fogged up bad ..bathroom really small no room at all in them. AC was not working properly i really think they have the thermostat fixed so that no matter... More 

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Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

The service at this hotel was outstanding, especially the bell hop service. My favorite staff member was Paul Martin who assisted us in arranging transportation, he went above and beyond. Make sure you request a room, be sure to request a newly renovated one otherwise the carpets in old rooms make the room smell musty.

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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Sheraton Atlanta on Courtland for a business trip and the staff gave great southern hospitality. Our bell man Paul Martin was very friendly. He went above and beyond to cater to our needs.

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Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel overall is clean and employees are friendly. We ordered room service the first night we arrived. It was late and we were hungry. It's expensive with a 20% service charge, $3 delivery fee and we left a tip because we weren't sure if they received any of that?? Boris (spelling??) delivered our food and was very friendly. The... More 

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Nashville, Tennessee
1 review
4 of 5 stars Reviewed 4 days ago NEW

My family was in Atlanta for a volleyball tournament for the weekend...From the moment my family walked in...all the way to check out Jerome made everything easy. When checking in...ask for Jerome, get his card and you will have a better experience.

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Concord, North Carolina
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Nice room downtown. Passing through, thought we'd stay downtown. Got a great rate on Priceline.com. You will pay for parking, and there is no free internet in the room (gosh, this is 2015!). Clean comfortable room, nice amenities: pool, workout room. Very attentive staff.

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Savannah, Georgia
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have been staying in this hotel for about five years. I have stayed there with conventions, for Braves games, concerts, and most recently, to visit my daughter who is a student in downtown Atlanta. Each and every time I arrive, I am greeted with enthusiasm, this last time, by Jerome Smith. He recognized me from the last couple of... More 

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Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review but more importantly your loyalty. Our goal is to provide the type of experience that brings guests back and it's good to know that we have succeed with you. We appreciate your kind words and sharing the key player who made this stay positively memorable, Jerome. It was a pleasure to have you back and... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

My husband and I had never been to Atlanta and wanted to stay near the downtown area and Peachtree Streer so we chose this hotel because it seemed close to a lot of places. Very clean and the bed was very comfortable too. The hotel's restaurant Fandangles was awesome and we got free shots because it was my birthday. Downside... More 

Was this review helpful? Yes 1
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We appreciate all your feedback. Hope you enjoyed your birthday and we are honored you chose to celebrate with us. We will make sure to have our maintenance department check on that gym equipment so next time you can have a complete workout. Take care! More 

Portland
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family and I were in Atlanta for a national-qualifier volleyball tournament. We stayed at the Sheraton. From the moment we arrived at the hotel everyone,...as in everyone from the bellman to the front desk staff to the lady in the elevator that was taking linens to another floor, was polite and offered to assist us. It was an unusual... More 

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Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for your review of our hotel. It's always a pleasure to serve the Big South group! We are proud that we were able to provide you and your family with a seamless stay from check-in to check-out mostly due to part to our culture and service. We appreciate the shout-out for Jerome Smith, our Bell Captain. He played... More 

Nolensville, Tennessee, United States
Top Contributor
80 reviews 80 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed two nights for a volleyball tournament this month. Other than the bathroom being a bit on the small side, the room was comfortable. They have a lovely indoor pool and hot tub in a tropical setting. The food choices on site were good and I was happy to have a mini frig in the room. There was also... More 

Was this review helpful? Yes
Heather D, Director of Guest Experience at Sheraton Atlanta Hotel, responded to this review

Thank you for sharing your experience. We appreciate your feedback and will take note on the areas where we can improve. We apologize again for the incorrect transportation information, but are glad to know Mohammed was able to remedy that issue. We hope to provide you with a 5-star experience the next time you stay with us. More 

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