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All 189 Atlanta hotels

Sheraton Atlanta Hotel

4.0 of 5 Hotel   |   165 Courtland Street NE, Atlanta, GA 30303
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79%
Ranked #19 of 189 hotels in Atlanta
Certificate of Excellence 2014
GreenLeadersGold level
A recent review
5 of 5 stars reviewed yesterday
JK K Los Angeles, California
  • Reviews (1,442)
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1,442 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (330)
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English first
Los Angeles, California
1 review
5 of 5 stars Reviewed yesterday NEW

Sheraton Atlanta provided lodging for our Family Reunion. This hotel’s meet and greet, front desk smiles, "mouth watering" catering above and beyond services, are top notch. As a world traveler, I honestly have never encountered such consistency from department to department. All requests were fulfilled with such a wonderful spirit and work ethic. One of the front desk staff actually... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

They have friendly, courteous wonderful people in service. I found one of the managers cleaning. She didn't feel like it was someone else's job but took the initiative to get the job done. Great team work to make the place spotless. I had restful nights on the beds. I felt like I was on a cloud.

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Ventura, CA
Top Contributor
50 reviews 50 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is our third stay in this hotel and we always feel comfortable and have a good experience here. The staff is friendly and helpful. We find the club lounge well stocked for breakfast, snacks and printing needs.

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Vestavia Hills, Alabama
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I need to preface this by saying this is poor excuse for a four star property as it is advertised. I had reservations at the Sheraton Atlanta hotel (downtown) last night while I was in town for a Braves game. This was my first time staying in downtown Atlanta, we tend to stay in Buckhead or Midtown. The Sheraton is... More

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Jacksonville, Florida, United States
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

Everyone person who works at this hotel is amazing. Yes, every single person was so wonderful. Even though it is a large hotel, the staff makes you feel like you are staying in a small boutique hotel. The downside, my room was never properly cleaned. It was always ok, but never quite right. Every time I mentioned that certain things... More

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your feedback. We pleased to hear our staff made your stay memorable. We are sorry to hear about the housekeeping issues, but glad to know they were taken care of promptly. We hope to have you back with us again soon. More

Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The week of our conference in this hotel was wonderful. Room very comfortable - coffee maker, fridge and controllable AC. Great services - restaurants, gym and pool. And the banquet meals delicious. And wherever I went such friendly people. Chester Williams, the banquet manager, was evident throughout the conference to help things go smoothly. The last day he went out... More

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review! We greatly appreciate the kind comments regarding our team especially banquets. We are happy to hear you enjoyed your conference as well. We hope to have you and your group back with us again. More

Aynor, South Carolina
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff went out of their way in every way! There were six ladies and the staff went a step further to help us, to unloading luggage, to loading luggage and all between! Great rooms, great breakfast! Would stay there again!

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review. We are so pleased to hear your stay was so enjoyable and members of our team were able to make it more convenient. We look forward to having you back with us again. More

Smyrna, Georgia
1 review
5 of 5 stars Reviewed 4 days ago NEW

I went to the hotel for a old school party. It was great. One of the security staff (Officer Randolph)gave me a ride to my car and waited until I was safely in before he left. It was nice to know that the staff thinks highly of their guests... I really appreciated him for his service. Thank you Officer Randolph...... More

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dsenden, Director of Sales at Sheraton Atlanta Hotel, responded to this review

Thank you for your review and recognition of Officer Randolph. As our guest, you are our number one priority and we want to ensure you the best stay as possible. We hope to have you back with us again soon! More

Ocala, Florida
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

Let's start with check in. Valet parking attendants leave us sitting, only one cab talking on cell phone in front of us. First experience with café on 3rd floor, cashier can't make change, gets flustered hen you ask for the 10% discount promised at check in. Safe doesn't work in room and through message system you learn it didn't work... More

Was this review helpful? Yes 1
Bronx, New York
Contributor
16 reviews 16 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the hotel over the 4th of July weekend. Found the hotel to be in a relatively good location within walking distance of some shops, but not centrally located within an active block. Walked to the MLK Memorial (about a mile). Drove to the Jimmy Carter Library (15 minutes). Airport was close ( about 20 minutes). Downtown night spots... More

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Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#6 Green Hotel in Atlanta #7 Luxury Hotel in Atlanta #14 Business Hotel in Atlanta #25 Romantic Hotel in Atlanta #29 Family Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 
Number of rooms
763

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