Sheraton Atlanta Hotel (GA) - Hotel Reviews

Address: 165 Courtland Street NE, Atlanta, GA 30303

Phone Number:

Region: United States > Georgia > Atlanta > Downtown

Amenities:

Bar/Lounge Business Center Fitness Center Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#9 Luxury Hotels in Atlanta

#17 Family Hotels in Atlanta

#18 Business Hotels in Atlanta

Price Range: $$

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more less

Reservation Options:: TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Starwood, Priceline, Hotwire, Venere, Amex, Otel, Olotels, Cheap Tickets, Agoda, HotelsClick, Tingo and Hotels.com so you can book your Sheraton Atlanta Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Also Known As:: Sheraton Atlanta; Atlanta Sheraton

Write a Review

901 reviews from our community

See which rooms travelers prefer - 195 traveler tips

dberbert

1 review

“Outstanding service at the Sheraton Atlanta!”

Reviewed June 18, 2013 NEW via mobile

We had a great stay at the Sheraton Atlanta! We had excellent customer service throughout our stay. Everyone made you feel that they were truly glad that you were there. In particular, Kiki M. and Jim L, were amazing! They both worked at the concierge desk, and went above and beyond to help us and always with a smile! We... More

Was this review helpful? Yes

Problem with this review?

GuilloryMomof3

Alexandria, Louisiana

Reviewer

5 reviews

Reviews in 2 cities

“Business/Mini Vacation”

Reviewed June 16, 2013 NEW

My husband and I were in town for a convention for the company we work for. We stayed at the Sheraton for 4 nights. The rooms were nice with big comfy beds and comfy pillows! It felt like sleeping on marshmallows... minus the stickiness! Also the room service was FABULOUS!!! We ordered the Honey Buttermilk Chicken Wings and the Club... More

See 3 more reviews by GuilloryMomof3 for Atlanta

Thank you very much for sharing your feedback with us. It sounds like you and your husband enjoyed an excellence experience over your conference and were particularly impressed with our signature Sheraton Sweet Sleeper bedding and In Room Dining offerings. We are excited to hear you plan on staying with us upon your next trip to Atlanta and look forward... More

CLADAM1234

2 reviews

“Amazing customer service”

Reviewed June 15, 2013 NEW

Our experience with customer service at the Sheraton Atlanta is the perfect example of why my husband and I are loyal Starwoods (Sheraton, Westin, etc) customers. We had some questions about our reservation, and Genevieve, the reservations manager, went above and beyond to assist us. I so appreciate the personal attention she provided. We will certainly visit the Sheraton for... More

Thank you so much for your kind review. We are thrilled to hear how impressed you were with our customer service levels. Genevieve is incredibly helpful and knowledgeable and serves as a wonderful asset to our guests. We look forward to your next visit. Until then, safe travels! More

VJHaughton

Senior Reviewer

10 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Not what I expected”

Reviewed June 11, 2013

We stayed here in May 2013 for a quick romantic getaway. I received a good rate from Priceline for a "Four Star" hotel (paid $85 per night for a room that is regularly $169 per night, stayed 2 nights). Upon check-in, we were informed of the $22 per day parking fee. So that added an additional $44 to the price... More

See 2 more reviews by VJHaughton for Atlanta

Thank you for sharing your review with us. We are sorry to hear you were surprised by our parking fees. We try to be as forthcoming as possible about our overnight parking charges, as they are in line with most other downtown properties. If you decide to give us another shot in the future, you will be delighted to learn... More

Beach031056

LaGrange, Georgia

Senior Contributor

24 reviews

11 hotel reviews

Reviews in 11 cities

12 helpful votes

“Fleetwood Mac Trip”

My husband and I spent the evening in Atlanta for the Fleetwood Mac concert. The Sheraton staff was friendly and professional. Our room was first class, clean and comfortable. The location wasn't the best but was 2 blocks from Marta. We will definitely return and highly recommend this hotel to our friends.

See 6 more reviews by Beach031056 for Atlanta

Thanks so much for your feedback! We are pleased to hear you enjoyed your experience with us. As you know, our convenient location in downtown makes us the perfect place to stay when attending concerts at Philips Arena. We sincerely appreciate your recommendation and look forward to your return trip in the near future. Until then, safe travels! More

Leeleemodee

Contributor

18 reviews

Reviews in 5 cities

“Definitely worth the money.”

Reviewed June 11, 2013 via mobile

Great location, great staff, great rooms! The pool is like something out of a movie, absolutely beautiful . We had a great staff member help us with out with our TONS of luggage and the hotel even helped us move into a bigger room at no cost . The hotel is in a great central location to many restaurants and... More

See 6 more reviews by Leeleemodee for Atlanta

Thank you very much for your wonderful review. It sounds like you were truly impressed with your stay. We certainly agree with you - Atlanta is a great place to visit you and can't go wrong! We hope to see you again. Until then, safe travels! More

GSO_ATL

Greensboro, North Carolina, United States

“Great Experience”

Reviewed June 10, 2013

We had a great experience at the Sheraton, downtown Atlanta GA We have nothing but the best to say about the location and Staff - everything was wonderful. The lobby staff smiles and greets even it's 2AM in the morning. The Hotel is near to everything. 7 blocks from Georgia Aquarium/Happiness (Coke) Factory and downtown activities. Do check out Fandangles... More

Thanks so much for your kind feedback. It sounds like you were impressed by every aspect of your stay from the service levels to our convenient location in downtown to the poolside Garden Courtyard. We hope to see you again soon. Until then, safe travels! More

G G

Brownsville

“NOT IMPRESSED”

My business trip took me to Atlanta in January 2013, so I decided to take my family. Although the staff was very nice, the hotel was not. The first room we checked into had a "funky" smell. We were immediately transferred to another room. The rooms were in dire need of a makeover, to say the least. There was a... More

Was this review helpful? Yes 1

Thank you for taking the time the time to share your review as your feedback is very important to our team. We appreciate your kinds words on our staff, but regret to hear you were not more impressed with your stay. Most guests find our recently renovated guest rooms to be comfortable and accommodating to their needs. Our hotel is... More

DareFam

Westland, Michigan

6 hotel reviews

4 helpful votes

“Wonderful Staff, Affordable Price!”

Reviewed June 8, 2013

We chose the Sheraton for two reasons: 1) It was in our price range and 2) It was close to the sites we wanted to see. Easy to find off the highway. I worked with Harold at check-in and he was fantastic. I mentioned that I was there for our 15th wedding anniversary and he immediately started to upgrade us.... More

See 4 more reviews by DareFam for Atlanta

Thanks so much for sharing your review with us. It sounds like you had a wonderful anniversary stay here. As you noticed, our team genuinely enjoys celebrating special occasions with our guests. We are pleased to hear you were pleasantly surprised by your upgrades and appreciate all of your kind feedback on our amenities and location. We hope to see... More

Karnkrew2

22 reviews

Reviews in 12 cities

6 helpful votes

“Won't be staying there again. Rooms small and dirty.”

Reviewed June 5, 2013 via mobile

the lobby was nice and updated the rooms were not.the door to the bathroom looks like a barn door and is very hard to move. at night there were prostitutes and pimps across the street. the first room we had the bathroom was dirty. they did give us a different room after we reported it, but the lady at the... More

See 3 more reviews by Karnkrew2 for Atlanta

We appreciate you taking the time to share your feedback with us and regret to hear you did not enjoy your stay with us more. Our newly renovated guest rooms and bathrooms are actually very clean and accommodating to most guests' needs. Our hotel is located in a safe and convenient location in downtown Atlanta. We wish you the very... More

1-10 of 901 reviews

« 1 2 ... 91 »

Trendy Mandarin Oriental, Atlanta 339 reviews	Family-friendly Ellis Hotel 703 reviews	Romantic The St. Regis Atlanta 394 reviews	Luxury Grand Hyatt Atlanta in Buckhead 509 reviews
ABS:HotelCheckRates-d1026630?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d673806?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d1231097?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell	ABS:HotelCheckRates-d86179?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell

Marriott Marquis Atlanta 946 reviews	Twelve Centennial Park 148 reviews	Omni Hotel at CNN Center 730 reviews	Courtyard Atlanta Downtown 118 reviews
ABS:HotelCheckRates-d89377?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d652966?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d86233?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d1736251?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Residence Inn Atlanta Downtown 184 reviews	Hilton Atlanta 921 reviews	Hyatt Regency Atlanta 786 reviews	The Ritz-Carlton Atlanta 468 reviews
ABS:HotelCheckRates-d89475?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d217482?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d86214?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero	ABS:HotelCheckRates-d86260?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero

Sheraton Atlanta Hotel

Sheraton Atlanta Hotel

901 reviews from our community

Been to Sheraton Atlanta Hotel? Share your experiences!

Hotel Summarization (Beta)

What travelers say

What travelers search

Additional Information about Sheraton Atlanta Hotel

Owners: What's your side of the story?

Related hotels...

Browse nearby

Explore Atlanta

Hotels around Atlanta