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All 189 Atlanta hotels

Omni Hotel at CNN Center

4.0 of 5 Hotel   |   100 CNN Center, Atlanta, GA 30303
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78%
Ranked #24 of 189 hotels in Atlanta
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Patricia T Columbus, United States
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1,801 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (296)
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English first
Columbus, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Really disappointed in the cleanliness of the room. Also disappointed that we requested the sheets to be changed daily and they were not. However, the staff as a whole--WONDERFUL! Room: When I turned the pillows over one of them was literally black with who knows what--I reflectively screamed out; it was shocking. I also found strands of hair in my... More

Review collected in partnership with Omni Hotels & Resorts

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Charlotte, North Carolina
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed here twice, first for a business trip, loved it so much I stayed an extra night. The second, more recent time, was in December. My fiancé and I love this hotel, for it's location to all things downtown. Olympic park, the aquarium, world of coke, varsity, etc. I have never had a bad experience between room service and... More

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Charleston, South Carolina
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here on a busy spring weekend this year and prepaid for our stay on a travel website. When we arrived, we were told that my 2 sons and I were not getting the 2 queen beds I asked for but would get a king bed, instead. I had read this in the small print when I paid, but... More

Was this review helpful? Yes 1
Hollywood, FL
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Our family (myself, wife, and 3.5 year old) visited Atlanta for one day to go to the Aquarium. The hotel is directly across from Centenial Park (we actually had a view of the ferris wheel). It was a three minute walk to the aquarium and there were too many restaurants within walking distance too even mention.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 3
Murrieta, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I enjoyed the stay and amenities. Great location to everything in the downtown area. Walked across the street for a free live concert. I wanted to see the College Football Hall of Fame. It was not open, but the stay was outstanding. Will be back.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Sonoma, California
Contributor
20 reviews 20 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This was a great location and the hotel was really nice. It was right in the middle of all the downtown action. We could easily walk around. I would have given this place a higher rating but our room had a leaky AC and the rug was all wet and so was the connecting room that our kids were in.... More

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Hotel_Manager_Omni, General Manager at Omni Hotel at CNN Center, responded to this review

Dear Winegirl6, Thank you for choosing to be our guest at the Omni Hotel at CNN Center. We regret to hear that your experience was anything but exceptional. Your comments have been shared with our management to ensure this type of service is not repeated. We hope you will return to our address again very soon. Sincerely, Tom Hazay Hotel... More

Pensacola, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Staff super friendly and very helpful. Our room was spacious, quiet and the bed was very comfortable. The room service menu had loads of food to choose from and we had both the dinner and breakfast and the food quality and taste were fantastic.

Review collected in partnership with Omni Hotels & Resorts

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Hotel_Manager_Omni, General Manager at Omni Hotel at CNN Center, responded to this review

Dear Michelle C, I would like to personally thank you for sharing positive feedback of your experience at the Omni Hotel at CNN Center, Atlanta. You’re praises have been shared with our staff and leadership and we extend our sincere appreciation for your business. We hope to welcome you again very soon. Sincerely, Tom Hazay Hotel Manager More

Manhattan, Kansas
Top Contributor
64 reviews 64 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The actual facility (building) is one of kind. The lobby, rooms, restaurant and views are elegant and pleasurable BUT it's too bad the service doesn't match. We stayed here after a long drive. So all we wanted was a good night sleep. The morning after arriving we were disturbed about 5 times by different people. It was aggravating. When we... More

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Hotel_Manager_Omni, General Manager at Omni Hotel at CNN Center, responded to this review

Dear a1r23, Thank you for your comments regarding your recent stay with us and I apologize that our property fell short of your expectations during this visit. I have shared your comments with the team for immediate coaching and improvement. Please feel free to contact me directly should you like to discuss this further. We look forward to welcoming you... More

Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was initially not happy when we arrived, as I had checked in online early, but NO ONE acknowledged that. I was made to stand in line again. After I mentioned my dissatisfaction (which was dismissed by front desk) we went to our room and none of the requests we made were there. After contacting the Ambassador, our experience improved... More

Review collected in partnership with Omni Hotels & Resorts

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Hotel_Manager_Omni, General Manager at Omni Hotel at CNN Center, responded to this review

Dear Kaptainkoolg, Thank you for taking the time to share your experience! I am delighted to learn that you enjoyed your stay with us as a whole and we will hope to welcome you again soon. Sincerely, Tom Hazay Hotel Manager More

Duluth, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Our stay was so enjoyable, mostly due to the friendliness of the staff. From the front desk to room service to the bellmen, everyone was so friendly and made us feel very appreciated. The room service prices are so reaasonable, which was such a pleasant surprise! Great location too. Convenient to all the downtown Atlanta sites.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Hotel_Manager_Omni, General Manager at Omni Hotel at CNN Center, responded to this review

Dear nbt11374, Thank you for taking the time to write such a wonderful review about your recent stay at the Omni Hotel at CNN Center. Hearing feedback from guests such as you is one of the many reasons our staff members are so proud to be a part of the Omni. Sincerely, Tom Hazay Hotel Manager More

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Hotel Summarization (Beta)

What travelers say

  • North tower(53)
  • Very nice(27)
  • Food court(26)
  • Centennial Park(23)
  • Valet parking(19)
  • Room service(17)
  • Philips Arena(14)
  • Very friendly(8)
  • Coca Cola(6)
  • Would definitely stay(4)

Additional Information about Omni Hotel at CNN Center

Address: 100 CNN Center, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Hotel at CNN Center 4*
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Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Atlanta #9 Luxury Hotel in Atlanta #12 Family Hotel in Atlanta #17 Romantic Hotel in Atlanta #22 Business Hotel in Atlanta
Hotel Class
Number of rooms
1067

Questions & Answers

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1 question
7 days ago

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