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Omni Atlanta Hotel at CNN Center

#28 of 190 Hotels in Atlanta
Certificate of Excellence
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100 CNN Center, Atlanta, GA 30303
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Omni Atlanta Hotel at CNN Center
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Omni Atlanta Hotel at CNN Center
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2,706 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kansas City, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great Hotel! Little pricey but it is located in a prime location for the GWCC, city activities and surrounded by great dining. The Hotel is incredibly clean and the friendliness of the staff was absolutely incredible. Everyone was always smiling, wishing you a good day and very eager to assist with answering any questions. I highly recommend this hotel if... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 2
Greenville, United States
1 review
2 of 5 stars Reviewed 2 days ago NEW

No bottled water in room, not even on the same floor, advised to go the next floor to vending machine only to discover it was "EMPTY". Reported to front desk and was advised to try another floors vending.

Review collected in partnership with Omni Hotels & Resorts

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Chorley
Top Contributor
91 reviews 91 reviews
53 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Looking very 1990s and somewhat tired. I would not stay here by choice (it was a conference). Apart from the scruffy Olympic Centennial Park, CNN & Philips Arena, there isn’t too much to keep you downtown. Atlanta’s suburbs is where it’s at. Staff helpful at check in and housekeeping, but slow at breakfast. Fairly soulless place though. Just like a... More 

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Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Dear KnightGuest, Thank you for taking the time o write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel and Downtown Atlanta. We hope to have the opportunity to welcome you back to our hotel and the city of Atlanta. More 

Opelika, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Very well trained and coordinated staff made getting in and out very easy and low stress. Rooms comfortable and generally better than other hotels of this type (large in-city, downtown) i've stayed in. Pricey, but in line with what you'd expect for the location. Good getaway for weekend - many options within walking distance.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Dear George Gordon B, Thank you for such great comments about our hotel and staff. It’s the experiences like yours that we have built our reputation on and we are proud that you enjoyed the stay. Tom Hazay Hotel Manager More 

Montgomery, Alabama
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family stayed in this hotel while attending a volleyball tournament played at the World Congress Center. The service is very good, the rooms were above average, good bed and linens, great curtains to block out sunlight, and good food choices inside and close by the hotel. This is a good hotel to visit as a couple, with family or... More 

Was this review helpful? Yes 1
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for your review! I am pleased to learn that you and your family enjoyed our property during your recent stay. It would be my pleasure to welcome you again in the future for another luxury experience. Sincerely, Tom Hazay Hotel Manager More 

Phoenix, Arizona
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I enjoy staying at Omni properties because the service is typically a bit better and they actually care about reviews and customer feedback (Hello Hilton?!!) Our stay was pleasant and we were able to walk to all of the nearby attractions. If you can swing it on your first night in town, walk 3 blocks to the Westin and enjoy... More 

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Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for the compliments of our address. We take pride in offering memorable service at our unique downtown address. We do extend our apologies for your valet service being anything less than exceptional. Your comments have been shared with our leadership and staff so we may continue to improve our services. Sincerely, Tom Hazay Hotel Manager More 

Nashville, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Loved everything about the hotel. I was a little concerned when booking because of the very hectic location, but once I left the car with the valet, it was great! Everyone seemed like they were genuinely interested in making sure our stay was perfect, and it was. The room was great - best rollaway I have ever slept in. The... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Dear Richard, Thank you very much for such a high rating and such wonderful comments regarding your recent stay. We sincerely appreciate you letting everyone know of your satisfaction with your accommodations and the service of our dedicated staff. We are delighted to hear that you enjoy staying at Omni Hotels, and look forward to welcoming you back again and... More 

wabash, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

timely, clean, quality, charming, convenient, accessable, entertaining, staff full of life, restaurants well set up with excellent choices. the scenary was top notch giving you the feel you were in the pleasent south. the rooms were slightly dated, but still in very good condition with enough to offer. I have stayed in a couple of the Omni locations and have... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Dear Chris, We are delighted to hear of your wonderful stay at the Omni Atlanta Hotel at CNN Center. Thank you for taking the time to leave a review, and we look forward to your next stay with us. Sincerely, Tom Hazay Hotel Manager More 

Milwaukee, Wisconsin
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 1 week ago

Like many others, I stayed at the Omni while attending a convention at the World Congress Center. The night before check-in, I called to see if I could get into my room early. The woman put in a request, but made no promises. Sure enough, I was able to get in to my room right when I arrived at 11... More 

Was this review helpful? Yes 2
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for your compliments of the Omni Atlanta Hotel at CNN Center. Our staff truly takes pride in providing memorable southern hospitality. We are also pleased your experience with Prime Meridian and room service were both exceptional. We will hope to welcome you back again soon! More 

Greenville, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Thoroughly enjoyed my stay here at the Omni in downtown Atlanta. It was a very nice stay except I needed an additional 2 hours for check out and was only allowed 1 hr. Service and location were both superb!

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Management100, Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for your compliments of our address. Our staff strives to provide memorable service and we are pleased to know your experience was exceptional. It will be our pleasure to welcome you to the Omni Atlanta again soon. More 

Hotel Review Summarization

What travelers say

  • North tower(28)
  • Centennial Park(10)
  • Very friendly(8)
  • Valet parking(8)
  • Room service(6)
  • Food court(6)
  • Very nice(5)
  • Would definitely stay(4)
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