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Omni Atlanta Hotel at CNN Center

4.0 of 5 100 CNN Center, Atlanta, GA 30303
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Certificate of Excellence 2014
Omni Atlanta Hotel at CNN Center
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Omni Atlanta Hotel at CNN Center
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2,496 reviews from our community

Traveler rating
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    774
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

checked in last night and was dissapointed. Very Dissapointed. The room I have in the south tower, (1221), is old and tired. The decor is from the 1980's and feels old. The doors on the TV cabinet swing closed which makes watching the TV Impossible. I would not sit in that bathtub if you paid me, the coffee maker is... More 

Was this review helpful? Yes
Hotel_Manager_Omni, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Dear Gary_Parsons, I appreciate the feedback you have provided and apologize that your stay is anything less than exceptional. We have attempted to reach out to you directly via private message to discuss details of your stay further. Your satisfaction and loyalty is a priority to The Omni Atlanta Hotel and we hope to speak with you soon. Sincerely, Tom... More 

Sevierville, Tennessee
1 review
3 of 5 stars Reviewed 2 days ago NEW

That pretty much sums it up...just ok. I understand we are paying a higher overnight stay cost because of the convenience of location but I would think the room would not have ripped bathroom rugs. The panhandlers were a definite problem as well. We could not leave the building without being approached.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

We appreciate you taking the time to share your experience and extend our sincere apologies that your visit was anything less than exceptional. Your comments have been shared with our leadership and staff so we may continue to improve our services. Again, we extend our apologies and please allow us another opportunity to demonstrate our hospitality to you. Sincerely, Tom... More 

Chattanooga, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

stayed here while attending a Billy Joel concert at Phillips. Made the experience so much better! Didn't have to deal with parking, didn't even have to go outside to get to the arena (important in February). great night, lovely hotel.

Review collected in partnership with Omni Hotels & Resorts

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Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for choosing to stay with us while you were in town for the Billy Joel concert. I am pleased to hear that you had a great night and that you enjoyed our lovely hotel! We hope to welcome you again in the future. More 

Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Made it a weekend-long celebration, staying in town at the beautiful Omni and enjoying Billy Joel's performance at Phillips Arena, without stepping outdoors... Lovely accomodations, service, staff. Beautiful view of the park and ferris wheel from our room. Almost made us forget we are locals!

Was this review helpful? Yes
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for your compliments of the Omni Atlanta Hotel at CNN Center. We are pleased to hear you enjoyed your stay and enjoyed our superior service and hospitality. It will be our pleasure to welcome you again for your next event at Philips Arena. More 

anywhere, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

this place need serious renovations for the hotel rooms. they are saying my review must have 200 characters minimum. How do you say the rooms suck two hundred times....... THE OMNI HOTEL ROOMS-CNN, SUCK, SUCK, SUCK, SUCK, SUCK, SUCK, SUCK, SUCK

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Duluth, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

This was our second visit to this hotel. Nice room, great service across the board. Just a tip though...if ordering room service from the late night menu, skip the fries. On both nights we were there, they were barely cooked.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for writing a review. I am pleased to hear your overall service was outstanding. It is truly our priority to exceed the expectations of our guests under every circumstance and your comments regarding the fries will be addressed to ensure this type of experience is not repeated. Your satisfaction and loyalty is a priority to the Omni Atlanta... More 

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Great hotel, everything you'd expect from Omni. Its joined onto the CNN center and Phillips Arena in Downtown Atlanta. Rooms terrific, staff fantastic, food also good. Expect to pay $10 USD for in room wifi per night free in the lobby. Ideally situated if you're going to NBA or any events at Phillips Arena. Approximately a $35 USD cab ride... More 

Was this review helpful? Yes
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you leaving a review on Trip Advisor of your recent stay at the Omni Atlanta Hotel at CNN Center. We appreciate your compliments about our rooms, staff and food. Please know that in-room wi-fi is free for Omni Select Guests memners and it costs nothing for you to join. We hope you will once again choose to stay with... More 

Lancaster, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

We had only booked this room for one night, but had a great stay. The room was clean and smelled very fresh. The bed was comfortable with 7 pillows (3 decorative)(heard others saying there was only 2...). Everyone we met at the hotel was nice and greeted us in passing. The woman at the front desk (Danna?) who checked us... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

We appreciate you taking the time to share your recent Trip Advisor review. We appreciate your recognition of the room and our outstanding staff. It will be my pleasure to welcome you again soon. Thank you for sharing your experience at the Omni Atlanta Hotel at CNN Center! More 

Madison, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here for 4 nights while attending a nearby conference. Not only was every single staff member, from front desk to housekeeping, extremely friendly and professional, but they were also there for me when I truly needed them! I was extremely sick on the first full day of my stay and in danger of becoming very dehydrated. Not knowing... More 

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you so much for sharing this review with the TripAdvisor community. Although we are sorry to hear that you were not feeling well during your stay, we are thrilled that the room service staff was able to personally tend to your needs. I am happy you appreciated the warm and friendly service from our staff. We hope to welcome... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our go to place when there is a good concert in town at Philips Arena; and, also activities at the Georgia Dome, Aquarium and World of Cola-Cola. CNN is great visit as well. Wonderful food-court nearby and excellent dining choices around.... SkyView Ferris Wheel and The Tabernacle.

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 1
Management100, General Manager at Omni Atlanta Hotel at CNN Center, responded to this review

Thank you for your recent review of the Omni Atlanta Hotel at CNN Center. We are honored to know we will be your place to stay for concerts when visiting Philips Arena. It will be our pleasure to welcome you back in the near future. More 

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Hotel Summarization (Beta)

What travelers say

  • North tower(38)
  • Valet parking(14)
  • Food court(13)
  • Centennial Park(12)
  • Very nice(12)
  • Very friendly(8)
  • Philips Arena(7)
  • Room service(6)
  • Would definitely stay(4)

Additional Information about Omni Atlanta Hotel at CNN Center

Address: 100 CNN Center, Atlanta, GA 30303
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Omni Atlanta Hotel at CNN Center 4*
Number of rooms: 1067
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, Priceline, Hotels.com, Omni Hotels & Resorts, Hotwire, Despegar.com, Otel, Travelocity, EasyToBook and Tingo so you can book your Omni Atlanta Hotel at CNN Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel At Cnn Atlanta
Omni Hotel Cnn Center
Omni Atlanta
Omni Hotel Atlanta
Hotel Style:
#7 Spa Hotel in Atlanta
#11 Luxury Hotel in Atlanta
#14 Romantic Hotel in Atlanta
#19 Family Hotel in Atlanta
#21 Business Hotel in Atlanta

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