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Hampton Inn Atlanta - Buckhead

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3398 Piedmont Road NE, Atlanta, GA 30305
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Hampton Inn Atlanta - Buckhead
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Hampton Inn Atlanta - Buckhead
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400 Reviews from our TripAdvisor Community

Traveler rating
    161
    116
    70
    36
    17
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109
85
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126
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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Atlanta, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel and the location was good, close to downtown and other attractions we wanted. But the pool was closed and wished we had been told about this before hand. It was comfortable and clean. The pool is one of the reasons we chose this hotel and get checked in to find out it was closed with... More 

Review collected in partnership with Hampton

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Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

We appreciate your taking the time to complete a survey about your stay with us. We are sorry to hear that you were disappointed that the pool was closed during your stay. The information is posted on the hotels website and we have alternative options for our guests until we receive approval to re-open the pool. Please email me should... More 

columbia SC, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

I've been staying at this hotel for 20 years. This last stay my shower didn't work properly. The hotel is showing it's age. Good location. Within walking distance to several restaurants and the mass transit of Atlanta, MARTA.

Review collected in partnership with Hampton

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

Thank you for your comments in reference to your stay with us. We are glad to have you as our guest for 20 years. You are correct we are an older Hampton, the hotel is actually the 213th Hampton Built, that's why we are so excited to share with you that the hotel will be undergoing a renovation the 4th... More 

Raleigh, North Carolina
1 review
1 of 5 stars Reviewed 1 week ago

Pros: Good location to our event in Buckhead and next door to a Kroger. Breakfast was surprisingly pretty good, had hot items like eggs, sausage, biscuits and gravy, etc. Free parking was also nice. Cons: Room definitely had a damp, moldy smell and feel to it, which I believe made me slightly sick after spending a week in it. Pool... More 

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

Thank for your comments in reference to your stay with us. We truly appreciate your taking the time to share with our tripadvisor visitors. We are very sorry to hear that you did not enjoy your stay with us due to the ice machines being out of service, the dampness of the room and the fire alarm going off. Please... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We made a decision at the last minute to spend time in Buckhead. Fortunately, we were able to get a room on the 6th floor away from the ice machine and elevators at 10:00 pm. Free parking and a short block away from Peachtree St. Great restaurants all within a short walk with additional terrific food selections across the street.... More 

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Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

Happy 31st Anniversary from the Hampton Inn Atlanta Buckhead Team. We are glad you decided to spend your special day with us. Thank you for your kind words about our hotel and team. We hope that you will visit us again when you visit the Atlanta Area. More 

Nashville, Tennessee
Top Contributor
97 reviews 97 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Hampton Inn is in the perfect location for everything around Buckhead ... you can see the intersection of Peachtree Road and Piedmont from here. The hotel has been updated, offers free breakfast (good variety, especially the omelets and waffles), covered parking below the hotel, a pool, and friendly service (LaToya and Jason at the front desk were both great).... More 

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Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

We appreciate your comments in reference to your stay with us. We are very glad to hear that you enjoyed the cleanliness of the hotel, the amenities, the team and the location. We hope to see you the next time you visit the Atlanta Area. More 

Jackson, United States
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 3 weeks ago

The staff was extremely friendly and helpful during our stay. Was pleasantly surprised to see fresh strawberries and blueberries on the breakfast bar! The property was conveniently located near shopping, dining, and our event location.

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

We appreciate your kind works about our team. We hope to see you the next time you visit the Atlanta Area. Safe travels :) More 

Cleveland, Ohio
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Nice hotel with clean rooms and good breakfast. What really makes this Hampton stand out is the staff. Everyone I met provided excellent service with a smile and laugh. The hotel management here is truly doing something right! The pool was very nice and relaxing and breakfast started our day off right.

Review collected in partnership with Hampton

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

We truly appreciate your comments about our team. We are really trying to change our image with the recent not so positive reviews. We are glad we still have guest that value our commitment to service. We are very excited about the renovation this year and hope that you will return to share our success. Please know that when you... More 

Cincinnati
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all, I am a Hilton Honors member and pre-registered and selected my room. We were due to arrive on Friday, June 5 and I pre-registered and selected my room at approximately 6:15 a.m. on Thursday, June 4. At the time I pre-registered and selected my room it asks you what time you plan to arrive and I indicated... More 

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

We had a dozen rooms or so, 6 rooms had a problem - including mine. This being said, the front desk and other staff did a great job - they're properly trained and pleasant. 1. Several rooms had a musty or wet smell. 2. 2 group members and myself, didn't get towels. 3. Dusty rooms, almost all of the rooms... More 

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

Thank you for your feedback of your recent stay with us. I understand you were unhappy with the cleanliness and smell of your rooms and I am very sorry for this experience. We take a lot of pride in our guests being satisfied and apologize that we were unable to meet that expectation. I am working with our housekeeping staff... More 

Houston, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Buckhead area is great and filled with fun things to do. The Hampton Inn also offers a shuttle that will take you to any location within a radius of the hotel. But, the best part of the Hampton Inn - Buckhead is the hotel staff. Ms. Debra is absolutely amazing. She always has a huge smile on her face... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Delores_Brown7, General Manager at Hampton Inn Atlanta - Buckhead, responded to this review

We truly appreciate your comments about our team. As a leader I am grateful I have an opportunity to work with individuals that share the same mission and vision for service as I do. Please know that whenever your travel brings you to Atlanta, you always have family @ Hampton Inn Atlanta Buckhead. Sincerely, Your Hampton Inn Atlanta Buckhead Team More 

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