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Grand Hyatt Atlanta in Buckhead

#15 of 176 Hotels in Atlanta
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3300 Peachtree Road Northeast, Atlanta, GA 30305
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Grand Hyatt Atlanta in Buckhead
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1,209 Reviews from our TripAdvisor Community

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Austin, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I really like this Hyatt for business travel. They always meet or exceed my expectations. Excellent location if you do not have a car. Many options and MARTA within walking distance. Front desk, bell, and housekeeping go the extra mile. Great bar. I usually don't much eat here, but the breakfast is very good. The rooms are very clean, but... More 

Helpful?
Thank BevoFlyer
Highlands, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Upon making the reservation I mentioned that I had a certificate for a one night stay and breakfast for two. At check in the agent said she didn't know if she could take the certificate. After discussing with her manager for several minutes, she said all was fine. When we arrived in the room, I went to put some drinks... More 

Helpful?
Thank sf126808
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for staying with us. We do regret to hear that your recent trip did not meet your expectations, nor our standards. Our team strives to provide wonderful service through all outlets: Check-in, Housekeeping, Dining Outlets, Check-out and all others. We're glad you were able to reach out team and discuss your recent stay and situation. We hope you... More 

Hilton Head, South Carolina
Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

from the moment of check which was efficient to the welcoming by all the staff our stay was special. Our only downside was we only had two nights. The lobby is very friendly and a great place to relax and meet friends.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank tomcr0817
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for staying with us and we're happy we could be part of your special occasion celebration. We hope to have you with us again, soon, for a longer length of stay. See you soon. --Lisa Mathieu, Dir. of Operations More 

Washington, DC
Level Contributor
742 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 861 helpful votes
3 of 5 stars Reviewed 1 week ago

I normally stay at the Intercontinental across the street but had to make a last minute trip and it was booked so I chose the Grand Hyatt since I had heard and read good things about it. Wow, was I disappointed! There's no comparison between the two even though, depending on which hotel ratings you're looking at, the Hyatt is... More 

Helpful?
Thank romadaro
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for staying with us and we're glad you enjoyed your guest room and the wonderful service provided by our wonderful staff. We do regret to hear that our property did not meet your expectations. Please know that our team takes strides every day to ensure your experience is full of comfort, luxury and genuine hospitality. We do hope you... More 

Atlanta, Georgia
Level Contributor
145 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The stay here was okay. There was nothing so spectacular that stood out that I could write. The room was clean. The staff was nice. The parking is a bit inconvenient. Overall 3/5. I would stay here again if I were in a pinch for somewhere to stay.

Helpful?
Thank yayatraveldiva
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for staying with us! We're glad you enjoyed your stay and we do hope you will visit again soon. Our property offers many amenities (24/7 fitness center, Grand Club lounge, Japanese Zen Garden, convenient Buckhead location) and we would love another opportunity to show you the true value of our property. Hope to see you again. --Lisa Mathieu, Dir.... More 

Atlanta, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Couldn't sleep because of sneezing. There was dust on the bed, the lamp, even the socket the lamp was plugged in to. And... the ridiculously loud moaning. I would suggest investing in sound proofing the walls.

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Jasmine H
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thank you for your review. Please know that our Housekeeping team does a thorough job when assigned to each guest room. We will be sure to share your experience with the team to ensure all corners of the room are inspected and in great shape. We hope you will visit again, soon. --Lisa Mathieu, Dir. of Operations More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I could not connect to wifi. The check out clerk comped my room upgrade without asking. That is what I call employee empowerment to correct a problem. Especially as I didn't even ask for anything. abc

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Sandra K
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Thanks for choosing Grand Hyatt Atlanta and we're beyond pleased to hear that our empowered staff was able to provide you with a wonderful experience. We are all about making each guest feel comfortable throughout their stay, and it's great to hear this was true for your stay. Come back soon. --Lisa Mathieu, Dir. of Operations More 

Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited the Hyatt Grand Hotel in Buckhead for two days of business meetings. The hotel is convenient to many restaurants- in fact we walked to Bones the first night. The meeting room was good sized and the meals that were excellent. The bar area is adequate and it is adjacent to a picturesque outdoor patio with a gorgeous waterfall and... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Bhays670
GrandHyattBuckhead, Front Office Manager at Grand Hyatt Atlanta in Buckhead, responded to this review

Wow. We truly appreciate you taking the time to inform us (and others) about your recent stay at Grand Hyatt Atlanta in Buckhead. As you mentioned, our property is conveniently located in the Buckhead neighborhood and within walking distance to numerous restaurants, bar and luxury shopping. At the property, we provide delicious banquet amenities as well as full-service dining option... More 

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