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Quality Inn Northlake

2.0 of 5
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2155 Ranchwood Drive, Atlanta, GA 30345
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Quality Inn Northlake
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Ranked #101 of 190 Hotels in Atlanta
A recent review
3 of 5 stars reviewed 6 days ago
Travis P Charlotte, North Carolina
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112 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here for a church conference. This is an average hotel, more like a motel. The rooms were comfortable and quiet. Breakfast was OK, though I did not like that the bananas were cold/frozen. I would say that there are other hotels in this area of Atlanta that are better, though I would stay here again if needed.

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QINorthlake, Director of Sales at Quality Inn Northlake, responded to this review

Dear Guest: Thank you for taking the time to respond to the survey. We continually strive to provide our guests with excellent service and accommodations. We appreciate your comments and hope to see you again on a future visit. Kal More 

Bryan, Texas
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for five nights and the hotel was very nice. The room was clean and the breakfast was good. The staff were friendly and helpful. There are plenty of places to eat around the hotel and there is a mall right next to it.

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QINorthlake, Director of Sales at Quality Inn Northlake, responded to this review

Dear Guest: Thank you for responding with positive comments. We rely on all our associates to provide our guests with service and comfort. Our guests are able to walk to many establishments around the corner. We look forward to your future visit with us. Kal More 

Brisbane, Australia
Top Contributor
53 reviews 53 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family stayed 3 nights at the hotel and it was very nice, a little bit further out of town Than I thought but still ok. Plenty of eatery places around so food was no problem and the hot breakfast was nice. The front counter staff were very helpful and pleasant .

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QINorthlake, Director of Sales at Quality Inn Northlake, responded to this review

Dear Guest: Thank you for taking the time to respond to the survey. We do appreciate your comments and as is our habit, we share the comments with the employees. We hope that you will visit with us again and will do our utmost to provide our guests with service, comfort and attention. Kal More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I travel to Atlanta. I was happy I could check in early because it was very cold In Atlanta that morning. I checked in with a women named "Dana". She looked up my reservation and seemed confused, she asked me-how did I get this discount? I was so tired and cold that I didnt buy into the question. She began... More 

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QINorthlake, Director of Sales at Quality Inn Northlake, responded to this review

Dear Monique: Well, we certainly appreciate your response to the query, both the positive and the one area where we needed additional coaching to an employee. Thank you for writing and we do hope to see you again soon. Kal More 

Panama City Beach, Florida
1 review
5 of 5 stars Reviewed February 10, 2015

My stay was nice and excellent. The hotel is very clean. The managers were very helpful and nice. The employees are mindful and respectful. Shopping mall is a walking distance. Fresh coffee is a available and breakfast is free.

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QINorthlake, Director of Sales at Quality Inn Northlake, responded to this review

Dear Salman: We are honored by making our hotel your "home away from home" and having spent 8 nights with us. We certainly are looking forward to your return visit. More 

Tuscaloosa
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed January 24, 2015

The Quality Inn is very conveniently located if you have an appointment at USCIS.It is almost in walking distance. The rooms are old fashioned and simple but very clean. The beds are comfortable and the whole room serve its purpose. Also in walking distance are a shopping mall, Starbucks and Panera Bread and other restaurants. We ate at The Blue... More 

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QINorthlake, General Manager at Quality Inn Northlake, responded to this review

Dear Evelyn: We sincerely appreciate your response to the questionnaire. We obviously have to make corrections and are reviewing the overcooked eggs and expired yogurt with our breakfast service personnel as this is not acceptable. You are most kind in having scored us well regarding cleanliness and are indeed looking forward to your next stay while visiting the US Immigration... More 

Top Contributor
61 reviews 61 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 2, 2014

We thoroughly enjoyed our stay at the Quality Inn Northlake. Though the hotel is not new it is well kept. Our children enjoyed the pool. We appreciate the hotel is pet friendly. There is very good shopping and attractions very close by. We definitely recommend this location.

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Ft. Lauderdale
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed October 21, 2014

I was concerned with the reviews when I chose to book it. (A lot of hotels in vicinity to choose from) Well, we stayed on third floor which is an interior hall. Other two floors are outside entry so can't give review on that end. For a little extra, ask for business third floor. The hotel is located in a... More 

Was this review helpful? Yes 4
Top Contributor
119 reviews 119 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed October 13, 2014

Stayed 3 nights. My over all opinion is its ok for the price ($69 out the door...fri sat sun) so to start the rooms were very clean and everything worked fine. The bath was great no mold no cracks and very clean...the downside for us was room is very small and no fridge. Breakfast was typical for a quality inn...eggs,sausage,... More 

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QINorthlake, Director of Sales at Quality Inn Northlake, responded to this review

Dear Guest: We appreciate your responding to the survey. While you indicated that you were happy with your stay, your comments do help us improve and maintain the standards for all our guests. We hope you will consider us again on a future trip. Kal Held Director of Sales More 

Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 22, 2014

This is the second hotel of our southern states family road trip. The hotel is not the best but the staff was very nice. I always travel with cleaning supplies i.e. bleach spray cleaner, gloves, and bleach wipes and I definitely needed them for this stay. We stayed for two nights and we didn't spend much time in the hotel;... More 

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