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Embassy Suites by Hilton Atlanta - Buckhead

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3285 Peachtree Road Northeast, Buckhead, Atlanta, GA 30305
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Embassy Suites by Hilton Atlanta - Buckhead
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Embassy Suites by Hilton Atlanta - Buckhead
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776 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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  • Spanish first
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English first
  • All months
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    (204)
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Chicago, United States
1 of 5 stars Reviewed yesterday NEW

the building is in significant disrepair and there does not seem to be any urgency from the hotel staff to remedy the situation. Water running all night, air conditioning not functioning, some of my party experienced not having hot water in their room. Don't stay there!

Review collected in partnership with Embassy Suites Hotels

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1 review
3 of 5 stars Reviewed 3 days ago NEW

We are big ES people and have stayed at many locations. I am shocked how dirty this place was! The living room floor had a big and small stain that was sticky and gross. We did not notice it until after midnight when the kids were already asleep or else we would have requested another room. The shower had hair... More 

Review collected in partnership with Embassy Suites Hotels

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Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear L5080WLdavidn, Thank you for sharing your experience with us, even though it was obviously a disappointing one for you. I'm glad we offered compensation but the team member's reaction, as you describe, certainly should let you know that we too want to ensure every guest has a great stay, every time. We'll follow-up accordingly with you concerns. We hope... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The valet, front desk and morning cook were friendly and courteous. If I am in the area again, I would definitely stay at this hotel again. Conveniently located. Buckhead pizzeria is across Peachtree, if you are a pizza lover, it is definitely worth the walk.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Cindy H, Thanks for your "thumbs up" comments! We definitely agree that when in Buckhead, Atlanta's most popular destination, we're the place to stay. Hope to serve you again in the future! More 

San Diego, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

When we arrived in the lobby my young niece noticed the calming Koi ponds that runs through the lobby. The inside pool and spa were great. We never got a chance to go to the pool which was located on the 2nd floor terrace. The room was okay, neat and clean. We requested several times the first night we arrived... More 

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Karen R, Thank you for sharing your experience and we're glad to hear you enjoyed your special occasion here with us. We appreciate your very nice comments about our great location, our unique and tremendous offerings - such as our lush, tropical atrium - and our neat and clean rooms. We really hope we have the opportunity to serve... More 

Chapel Hill, NC
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

The lobby is impressive and very calming with the koi ponds. Breakfast was top notch, hash browns are really good. All the staff were professional and courteous. Furnishings were somewhat dated, looked circa 80's. Locks on bathroom didn't work. NOTE TO MANAGEMENT: Your indoor pool area is dangerous. When the tiles are wet it is very easy to fall, in... More 

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Chapelhillmom, Thank you for your very nice comments. My team always appreciates receiving compliments! At Embassy Suites hotels we always make our guest's safety, security and comfort of paramount importance thank you for sharing the concerns about the Pool area. We look forward to your return visits with us. More 

phx, United States
1 review
3 of 5 stars Reviewed 1 week ago

Roaches. That night was comped by mgr. Bellhop came & stood next to cart while we loaded it. New room missing remote & blanket. Took hours to get remote. Asked for an extra blanket when I called for the missing one & was given the 3rd degree.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Kenny R, Thanks for sharing your experience with us, even though it was not a good one, which we certainly apologize for occurring. We will take a look at how this was mishandled by our team, so that similar problems can be avoided in the future, but if you care to have further follow-up on your experience please contact... More 

atlanta, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

Over all great hotel to conduct business staff very helpful and friendly. Rooms very neat and clean and beds are very comfortable. Nice to have breakfast and evening reception area for before and after work that is included in your stay.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Thank you for your very nice words about our team. As much as anything we strive to offer friendly, helpful service and clean and comfortable accommodations, all courtesy of our great team! We look forward to serving you again! More 

Atlanta, Georgia
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

The beds were nice and comfortable and the linens were plentiful and plush! Check in is fast but stern. The hotel staff gave me a couple waters and a few snacks at check in, but I am a gold member and paid with extra points to be on the executive lounge level and there is no lounge. There was a... More 

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear DavidK, We are very sorry to hear you are a little disappointed with your recent visit. As a guest trying to get a premium experience and not receiving it, it is even more unfortunate that we failed to deliver as expected and by no means that is not how we strive every day to conduct business. We'd love to... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

By far the worst Embassy Suites that I have ever been to and I have ALWAYS LOVED an Embassy Suites! They couldn't pay me to wait in line for 30 minutes again for that pitiful breakfast. 4 of the 6 fountain drink were out...they didn't care. No bacon...no worries...cause they don't care! Room smells horrible! Front desk staff...except for Jess...pitiful!

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Renee W, Thank you for sharing your experience with us. We're sorry you were very unhappy with your recent visit and our managers are aware of your concerns. We appreciate your loyalty to the Brand and we can safely say the service and quality we typically provide is comparable to any Embassy Suites anywhere. We are a very busy... More 

Travelers are raving about these Atlanta hotels

Surfside Beach, South Carolina
Level Contributor
152 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice and recently refreshed Embassy Suites located in the prime shopping area of Buckhead. Easy access to the MARTA and short walk to Lenox Mall and Phipps Plaza (legoland). We are Hilton Diamond/Marriott Gold level travelers and frequent many Embassy Suites. I like this Embassy Suites better than the one located downtown in Centennial Park. PROS:... More 

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear J D, Thank you very much for your very nice review. The sheer extensiveness of your survey really captures many of the great things we have to offer and how we strive to provide the best value in the very popular area of Buckhead. We look forward to serving you again and hope to meet you then! More 

Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Happy Hour(7)
  • Marta station(5)
  • Great location(3)
  • Ruth Chris(3)
Questions? Get answers from hotel staff and past guests. Ask a question

187 photos of this hotel

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Hotel & grounds (12)
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Bathroom (3)
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Business center/function rooms (7)
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