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Embassy Suites Atlanta - Buckhead

3.5 of 5 3285 Peachtree Road Northeast, Buckhead, Atlanta, GA 30305
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Embassy Suites Atlanta - Buckhead
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Embassy Suites Atlanta - Buckhead
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659 reviews from our community

Traveler rating
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    77
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville, Florida
Top Contributor
70 reviews 70 reviews
16 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars NEW

This hotel presents with a myriad of problems. I will try to recount them in a cogent fashion. However, to be fair, the location is good. The customer service is terrible, the room walls are paper thin and the breakfast service is intolerable. When I booked and when I checked in I requested a QUIET room. This was not honored.... More 

Was this review helpful? Yes
Titus, Alabama
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This Embassy is not managed by Hilton and it shows. The room was clean upon arrival, but it didn't get cleaned until after 5:00 pm on our second day. The breakfast isn't setup like the other Embassy Locations. It isn't serve yourself for the non-omelet items, causing very long lines and a bit of chaos, not typical of other Embassy... More 

Was this review helpful? Yes 3
Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

We sincerely appreciate your remarks and will follow-up accordingly. Our Embassy Suites Hotel here in the very popular area of Buckhead, has proudly been corporate managed since we opened over 25 years ago. Many things have changed since then but two things remain the same: Buckhead's popularity has grown wildly and continues to grow and the team at our fine... More 

Mount Pleasant, South Carolina
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

I've stayed at many Embassy Suites properties over the years and this one was not impressive. The hotel and room were not very clean. The breakfast was not well managed. The hotel did four advanced authorizations on my card, instead of the typical one. The valet was over-crowded and traffic flow was a serious problem. The elevators were extremely slow.... More 

Was this review helpful? Yes 3
Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thanks for sharing your comments about your recent experience. We are definitely a very busy hotel in the popular Buckhead area of Atlanta, as you experienced. No matter how busy we are we always try to provide great service but as you mention there are a number of things we need to look at as opportunities for improvement. More 

Tulsa, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Nice hotel. Good Location. Breakfast was just ok. A lot of places to eat within walking distance. Nice malls in the area. Rooms were spacious. Staff could have helped more identify a close a pharmacy was for me but other than that a good experience

Review collected in partnership with Embassy Suites Hotels

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Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

"Oh Atlanta" ... yes you can "drop me off on Peachtree Street" and expect to have a really great time here in Buckhead, the most popular place to go in Atlanta! You're right that the location is fantastic ... world-class shopping, superb dining and many other nearby attractions and of course our hotel, a Buckhead landmark, which is Hilton's flagship... More 

Cincinnati, Ohio
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Great location. Easy one block walk to Marta. Rooms need updating. I'm a former smoker, thought I would be OK in smoking room. Not. I was too tired from flight delays to change rooms. Furniture in the room is beat up. Paint or stain works wonders. Front desk staff this night not welcoming. Carry out food from RuthsChris restaurant definitely... More 

Was this review helpful? Yes 1
Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you for sharing recent experience with us and I'm sorry to hear it was only so-so. We really strive every day in our busy hotel, in a very popular location as you mention, to create a delightful experience for every guest. It also sounds like your overall travel experience was not a good one and our night team missed... More 

Mableton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Awesome place to stay. When comparing hotels, Embassy Suites in Buckhead is the best value and is close to everything. The staff is friendly and the complimentary breakfast cooked to order was awesome!

Review collected in partnership with Embassy Suites Hotels

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Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Hi Denise, Thank you very much for your kind words. We will be delighted to share them with our team. It is our intent to ensure every day that we offer the best hotel value and best personal service of any hotel in Atlanta's most popular Buckhead area. Your "awesome" hotel experience in general at most notably at our Complimentary... More 

Flowery Branch, Georgia, United States
Top Contributor
82 reviews 82 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed here over Valentines Day weekend and had a great time. Everyone was very nice and the rooms very clean and comfortable. I love the two room suites Embassy offers and have stayed in several locations. There is a good consistency between them all which is good because you really know what your getting is what... More 

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Hi Mike, We are delighted to hear you had a great experience at the Embassy Suites in what you aptly described as the very popular Atlanta Buckhead area. We appreciate and will gladly pass along your delightful comments about our friendly team and clean accommodations, all of which we strive for everyday. We'll also follow up with our bartenders at... More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago

Greetings! I ate at the RuthChris located inside of this Embassy Suites.The contact I had with the valet & the front desk was superb. --The food, the quality of service,& once you get beyond the hostess, was amazing! Our server Blake made our experience a positive & light-hearted one! One of the servers dropped a fork & it landed on... More 

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Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

We appreciate hearing that such a very important occasion had a happy ending, after the unfortunate accident with the fork. We'll share your much appreciated comments, about the overall excellent dining experience you describe, with the Ruth's Chris GM. At Embassy Suites Buckhead we truly believe the Ruth's Chris experience makes our food and beverage offerings the best in Buckhead!... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

the hotels is really nice. customer services was really good. if I had a problem they would fix it. but the room I was in needed to be fixed up I guess you would say. wallpaper was coming of the walls, one of the beds were broke, bathroom was really clean but the walls and the cabinets needed a paint... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you very much for your complimentary words about our team members. We appreciate your recognition of their commitment to personal service, cleanliness and helpfulness. At Embassy Suites we strive every day to ensure our team members do their very best to provide the type of service you describe. You also note several items which need to be addressed in... More 

Glendale, California
Top Contributor
195 reviews 195 reviews
99 hotel reviews
242 helpful votes 242 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is in the center of Buckhead and overall is ok but needs some improvement. The staff was very friendly. The room was clean but drab and seems like a renovation is due. The complimentary breakfast was not as plentiful as most Embassy Suites I've stayed in and there was a serious shortage of tables considering the size of... More 

Was this review helpful? Yes
Brad S, General Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thanks for sharing your feedback from your recent stay here in beautiful Buckhead, the heart of Atlanta! We absolutely agree with you that our hotel is situated in a tremendous location here on historic Peachtree Street. We also appreciate your kind and thoughtful words about our team members. You note some items could use some attention and in fact we... More 

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Additional Information about Embassy Suites Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Buckhead, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Atlanta - Buckhead 3.5*
Number of rooms: 316
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
Hotel Style:
#10 Spa Hotel in Atlanta

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