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All 188 Atlanta hotels

Embassy Suites Atlanta - Buckhead

3.5 of 5 Hotel   |   3285 Peachtree Road Northeast, Buckhead, Atlanta, GA 30305 (Buckhead)
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Ranked #91 of 188 Hotels in Atlanta
A recent review
3 of 5 stars reviewed 3 days ago
Paul M Chicago, Illinois
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584 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois
Top Contributor
91 reviews 91 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

In general, this Embassy Suites was just average. The room we were given smelled a little musty and was dark. The bed, while made up, had the bed-skirt up on one side and down on the other. We asked to look at other rooms and that room had no bed spread and the shower fixtures were covered with calcified film.... More

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Atlanta, Georgia
Contributor
13 reviews 13 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is really nice, the rooms were clean, maintenance staff responds really quickly....the room service food was preety good, one thing is the front desk staff was not as professional as im used too.. Some training definately needs to be done in that area. I found a persons sox under the sheets in my bed. SO yes that told... More

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Gulf Coast Florida
Top Contributor
65 reviews 65 reviews
11 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

If you're staying in Atlanta's Buckhead, you can do FAR BETTER than the Embassy Suites - Buckhead. This place is in need of a visit by Hilton's corporate staff and then a total upgrade. There are SO MANY issues to discuss. And, I’m sorry to be SO critical, but it is well deserved and if you read on, I think... More

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Katy, Texas
Contributor
13 reviews 13 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I am a Diamond member, so I know all the Hilton brands well. I had stayed here before, but that was 2006. That stay was pleasant from my recollection, but this go round was really not so good. When I arrived there was a stand-in for the front-desk attendant to check me in and they had me in a smoking... More

Was this review helpful? Yes 1
KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

I want to start with an apology you are very right we have several projects going on to improve the service that we offer our guest. We hope to have the internet project complete in a few weeks and the elevator will take a bit longer however we are looking to get our first new and improved elevator in the... More

Miami, Florida
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at the Embassy Suites Atlanta - Buckhead from 4/2-4/5 of this year. This is not my first or second stay at this hotel, and I have always stayed for business. The hotel is acceptable for a business stay although this last stay I noticed a lot more families. On my previous stays, it was quieter and all business travelers.... More

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KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you for sharing your experience at my hotel. I apologize that your request where not meet, please feel free to contact me personal in the future and I will ensure that you profile request are meet. I look forward to hearing from you on your next trip to Atlanta. kerensa.washington@hilton.com More

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

This past weekend my friends and I came to stay for my bachelorette party. First off, they gave our original room to someone else and didn't bother to call and say I had been downgraded, the front desk girl acted like she didn't want to be to work, Ruth Chris took 35 mins to bring my tab, and the next... More

Was this review helpful? Yes 1
KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

I would like to offer my most sincere apology that you did not experience world class service during your recent stay at my hotel. I have been in touch with the manager at the parking company so that the issues that you experienced can be addressed by the parking company. I have also shared the concerns that you had about... More

Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I appreciate the friendly staff, especially Sabrina and her housekeeping team. They were pleasant and accommodating. In addition, the hotel was clean and centrally located. I will recommend this hotel to my family and friends.

Was this review helpful? Yes 1
KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you for your great review and I am glad that Sabrina was able to make your stay that much better. We are proud to have her as part of our team. More

Amsterdam, The Netherlands
Contributor
15 reviews 15 reviews
12 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 night at the end of a week long business trip to the Atlanta area. I was in room 1624, and I would not recommend the room, even though it has a separate living room, as the laundry room for everyone in the hotel is next door, which meant people were sitting on the floor outside... More

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KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you for taking the time to write a review about my hotel. I am terrible sorry that the location of your room was not satisfactory. I am terrible sorry that the work being done was disruptive we are in the process of upgrading out internet in the hotel. Thank you for the great comments about the staff. I do... More

Memphis, Tennessee
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Sabrina manager of house keeping warm smile and hospitality made our stay very pleasant. The transportation to the local places made our commute more enjoyable. We did not have to worry about driving everywhere. We will be back.

Was this review helpful? Yes 1
KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you so much for taking the time to write such a great review about a member of my staff. I am glad to see that Sabrina was helpful and pleasant during your stay with us. More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This particular hotel does need a make over. The rooms are a bit tired, but always moderately clean. I have stayed at this hotel at least month for several years now and while the location is superb, the physical accommodations do need updating and renovations. It would be nice to see a complete make over as the decor is 1990s... More

Was this review helpful? Yes
KerensaW, Manager at Embassy Suites Atlanta - Buckhead, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our decor. We will take your comments under consideration as we continually work to improve our guest experience. I do hope that you choose to stay with us again in... More

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Additional Information about Embassy Suites Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Buckhead, Atlanta, GA 30305
Phone Number:
Location: United States > Georgia > Atlanta > Buckhead
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Atlanta - Buckhead 3.5*
Number of rooms: 316
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites

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