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Embassy Suites Atlanta - Galleria

3.5 of 5 2815 Akers Mill Road SE, Atlanta, GA 30339
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Certificate of Excellence 2014
Embassy Suites Atlanta - Galleria
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Embassy Suites Atlanta - Galleria
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546 reviews from our community

Traveler rating
    225
    174
    81
    45
    21
See reviews for
149
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33
188
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pooler, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I stay at this hotel each time I visit Atlanta. I have always found the staff to be accommodating and very gracious. They also strive to meet special requests. Their complimentary breakfast is outstanding!

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 1 week ago

Staff were all friendly and very accommodating. Rooms were clean and comforting. Food at the Sweet Spot Grill was a pleasant surprise. Breakfast and managers evening reception were terrific add-ons. Location was across the street from the Cobb Energy Performing Arts Center, close to plenty of shopping, restaurants, and the future home of the Atlanta Braves!!!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Dear Mark W. We would like to take a minute to say thank you for your business. I know that you have allot of choices in the area and want you know how much we truly appreciate it. Brian Clark General Manager More 

Memphis, Tennessee
1 review
1 of 5 stars Reviewed 1 week ago

I would never be back. Me and husband spend Thanksgiving Week there. That's was the wrong thing. We went to get a break from work and relax and enjoy Atlanta never been there. We went to dinner that Friday night and someone rambled thru our clothes and stole my husband money. There were kids running all thru hotel . I... More 

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Dear Angela, I sincerely apologize for your experience at our property and appreciate your feedback. My number one priority is the health and safety of our guests. Please contact me directly at brian.clark@hilton.com so I can speak directly with you about this matter. Thank you, Brian Clark General Manager More 

SAVANNAH, United States
1 review
4 of 5 stars Reviewed 1 week ago

If you plan on attending an event at the Cobb Energy Center you can't do much better than this hotel as it is right next door (maybe 100 yards to the entrance) Its a nice hotel with a great bar and decent food..the breakfast bar the next day was excellent! The only complaint was an overzealous cleaning staff who woke... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Dear Ray J., We are so pleased that you had an excellent stay with us. I have addressed the one concern you had about the team and would like to say thank you for your business. We truly do appreciate it. Brian Clark General Manager More 

Acworth, Georgia
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel. We have stayed here before and never had a problem. The suites are nice, the beds are comfortable, rooms clean. The breakfast is great. The hotel staff is very helpful and friendly. It's close to lots of great shopping and eating places.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Dear WGS1967 We are so excited to hear that you had an excellent stay with us. We thank you for your business and look forward to seeing you again in the future. Brian Clark General Manager More 

Athens, Georgia
Top Contributor
67 reviews 67 reviews
47 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at the Embassy Suites for a night in the middle of a move. It served its purpose and the best things about the stay was the cheerful cook working the omelette bar and free parking. Everything else was just marginally adequate. The property is dated but meets the minimum for an embassy suites.

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Dear SPman00 I am truly sorry to hear that you found our beautiful Embassy Suites as just adequate. We truly strive for excellence in everything we do. We look forward to making your next with us as excellent as possible. Brian Clark General Manager More 

Stafford, VA, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

I prepaid for 2nts with Orbitz. I arrived 1nt early and paid for that night at check-in. Upon checkout I discovered they charged me for ALL THREE NIGHTS again on my card. I was told by the desk clerk after 45 minutes it would take 5-7 days to rectify. I sent the GM an email discussing this and some other... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Ray M. My name is Brian Clark and I am the new General Manager and I just wanted to ensure that someone has in fact contacted you and your issue has been resolved. If not please feel free to contact me directly and I would be happy to discuss in further detail. Thank you for your business. Brian Clark General... More 

East Lansing, MI, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

awesome suite, great service, great breakfast. We loved everything about our stay. Rooms were big enough for our family - 2 adults and 5 kids. We got a good nights sleep and had a great breakfast in the morning. Well worth the price. we have decided to make Embassy Suites our hotel of choice.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Joe T, We are quite pleased that you enjoyed everything our hotel has to offer. We truly appreciate your business and would like to say thank you for staying with us. Brian Clark General Manager More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I always enjoy staying at the Embassy Suites mainly because of the made-to-order breakfast. I was able to check in early as I arrived early and the front desk personnel was able to handle my request. My room was very clean, bed freshed with linen and I was able to enjoy my 3-night stay. When I come back to Atlanta,... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Kathy R. We would just like to say Thank you for your business. We truly appreciate it and look forward to your next stay with us. Brian Clark General Manager More 

Columbia, United States
1 review
1 of 5 stars Reviewed 3 weeks ago

Poor services, very noisy, if you need a quiet place, don not use this hotel. The sink has no hot water. The pool was not warm in winter. we could not get any sleep due to noisy reception area till midnight, and we had to leave one night before our check out due the noise. we could not swim due... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
Brian C, General Manager at Embassy Suites Atlanta - Galleria, responded to this review

Dear Jamil, We are sorry we were not able to provide you with the quality of services and amenities you deserve. Thank you for your feedback regarding our water heaters. We know how important hot water is for the quality of amenities expected and your comments will help us to improve the situation. We have also followed-up with security to... More 

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Additional Information about Embassy Suites Atlanta - Galleria

Address: 2815 Akers Mill Road SE, Atlanta, GA 30339
Phone Number:
Location: United States > Georgia > Atlanta > Cumberland
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Embassy Suites Atlanta - Galleria 3.5*
Number of rooms: 261
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Also Known As:
Embassy Suites Hotel Atlanta
Embassy Suites Atlanta
Atlanta Embassy Suites
Embassy Suite Atlanta Galleria Hotel
Hotel Style:
#54 Romantic Hotel in Atlanta
#54 Family Hotel in Atlanta
#71 Business Hotel in Atlanta

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