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All 189 Atlanta hotels

Atlanta Marriott Northwest at Galleria

3.5 of 5 Resort   |   200 Interstate North Parkway, Atlanta, GA 30339
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Ranked #115 of 189 hotels in Atlanta
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A recent review
3 of 5 stars reviewed 1 week ago
exploringwilbury Jersey City, New Jersey
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267 people have reviewed this hotel

Traveler rating
    66
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    59
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Jersey City, New Jersey
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Room was sub- standard; no phone signals...I had to have that changed The hotel is well and truly dug up; you would be fine if you are just crashing for the night but if you plan to spend to spend decent with the family, please avoid. The only good part was the restaurant. Good food. Folks at check-in were accommodating... More

Was this review helpful? Yes
Daniel F, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

We're sorry to hear that you weren't more impressed with your stay. We always want our guests to enjoy every aspect of the Marriott experience, and it's rare that we hear problems with our accommodations. We value the feedback that we receive here, and I'll be sure to take your comments here and become our best. Nevertheless, I'm glad that... More

Fairburn, Georgia
1 review
4 of 5 stars Reviewed 1 week ago

At some point every building needs renovation. Of course you don't want renovation to occur during your stay, but it's going to happen one way or another during someone's stay. Well this was the attitude the 100 plus family members we had during our family reunion. The hotel staff was friendly, accommodating, and did their best to overcome any adversity... More

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Thank you for leaving us this glowing review, Sylvia! Of course our goal for our renovations is to make our guests experience even better, but it's wonderful to hear that in the meantime my team is doing an excellent job making sure that you all have a truly memorable experience. I'm so glad that your whole family had a wonderful... More

Middlesboro
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 2 weeks ago

Made reservations thru Marriott, confirmed a handicapped accessible room. Arrived in Atlanta to find out the motel was remodeling all their handicapped rooms at one time? If you're not handicapped then no problem, if you are then you or your spouse is very miserable the entire stay, knowing they have to interrupt a visit with a daughter you haven't seen... More

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

We sincerely apologize for any inconvenience our renovations caused you, Shirley. As you can imagine, we always want our guests to be completely satisfied with their stay, and our remodels are to meant to make our guests more comfortable during their visits. I'm truly sorry that we fell short here. I hope you'll consider giving us another chance to impress... More

Acworth, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for one night this past weekend. The staff/employees were very friendly and helpful. They are remodeling many parts of the hotel and it is a work in progress. The ice machine did not work on the 16th floor but my room had a nice view of the ATL skyline. There was a balcony but no chairs or... More

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

We appreciate you leaving us this review, as it gives us the opportunity to address some of your concerns. While I'm glad to hear that all of our team was so friendly and helpful, I apologize that some of our amenities weren't working. As you said, we're renovating, so we're in the process of updating everything, but still need to... More

Sugar Land, Texas
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The bell man greeted us with a present smile and offered to help us with our bags! We waited in line to check in for 5 minutes without a greeting from Debbie. However, after she finally saw us waiting to check in she came through with getting me 2 rooms next to each other. She came through although she was... More

Was this review helpful? Yes 1
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

We're lucky to have such an outstanding team, Rhonda, and I can't wait to share your lovely review with Alex. He'll be thrilled to hear you were so happy with the service you received. We'll see you the next time you visit Atlanta! Best, Daniel More

1 review
5 of 5 stars Reviewed 3 weeks ago

This is the best experience I've ever had in a hotel in my entire life. The staff was overly nice and very professional. I would recommend this hotel to everyone and anyone of my friends. Thanks for the excellent service and an overall great experience!! Hayes-Shaw-Wilson family reunion 2014.

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

The best hotel stay ever? That's truly an incredible compliment, Heidi, and I couldn't be happier to hear that the entire staff was friendly and attentive. Thanks for recommending us so highly, and we hope you all will stay with us again for the Hayes-Shaw-Wilson family reunion 2015! All the best, Daniel More

Chatsworth, Georgia
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I can't understand most of the reviews on here where folks are complaining about the renovations. I was notified of the work on my confirmation email, there were signs posted at the entrance, in the hallways, and even a note from the manager slipped under my door asking patrons to focus on the service while trying to disregard the construction.... More

Was this review helpful? Yes 1
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

You're so thoughtful in giving us this review, and I truly appreciate all of your wonderful comments. It's fantastic that, renovations aside, your room was comfortable, and all of the amenities were spot on. Of course, it really made my day to read that our whole team was so friendly, and everyone at the front desk were so memorable. Thanks... More

Tn.
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is not your typical Marriott. It seems old and now is just a mess. We asked for a king but were told none were available. The elevators took a long time. The pool was not inviting and the room really needed a renovation.

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

I was sorry to hear about your recent visit with us. While our renovations will make our guests' stay even better, I apologize for any inconvenience they caused you. This is not typical of our services or amenities, but I appreciate your feedback here. I sincerely hope you'll come back and see us after all of the renovations are done,... More

Texas
1 review
2 of 5 stars Reviewed 3 weeks ago

No notification on web site that there is a pretty major renovation going on....Temporary drywall everywhere, plastic on the floors - pretty dirty and pretty loud. Note from the manager thoughtfully suggests that you "please try to plan accordingly"...gee thanks. Room requested not available, wifi spotty...i should have stayed elsewhere.

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

I was sorry to hear that we couldn't impress you more during your visit. I hope you can understand that we're doing these renovations to make our guests' experience even better, but I'm sorry for any inconvenience they caused you. It was not our intention to not communicate them to you, but we appreciate your feedback and will look into... More

1 review
1 of 5 stars Reviewed 3 weeks ago

This is a Marriott resort but i never would have known by the staff. I arrived late and am on a medication that I have to take w food. Did not think much about it upon check in. I figured I could grab some crackers out of a vending machine. Got to my room and thought I would give room... More

Was this review helpful? Yes
Stephanie K, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

I was truly sorry to hear about your recent experience with us. While it sounds like my team was trying to be helpful, it sounds like there was some misinformation here, and I apologize that we didn't do a better job of communicating where you could get some food. I plan to follow up with my staff about this, but... More

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Additional Information about Atlanta Marriott Northwest at Galleria

Address: 200 Interstate North Parkway, Atlanta, GA 30339
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Atlanta Marriott Northwest at Galleria 3.5*
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Also Known As:
Atlanta Marriott Northwest Hotel Atlanta
Marriott Atlanta

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#18 Green Hotel in Atlanta
Hotel Class
Official Description (provided by the hotel)
Across from the Cobb-Galleria Convention Center, Atlanta Marriott Northwest offers luxurious accommodations and exceptional service to make you feel at home. ... more   less 
Number of rooms
398

Questions & Answers

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2 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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