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Atlanta Marriott Northwest at Galleria

#93 of 190 Hotels in Atlanta
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200 Interstate North Parkway, Atlanta, GA 30339
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Atlanta Marriott Northwest at Galleria
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Atlanta Marriott Northwest at Galleria
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367 reviews from our community

Traveler rating
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    68
    40
    22
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (367)
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1 review
5 of 5 stars Reviewed yesterday NEW

The Marriott at the Galleria is an excellent hotel. The staff alone makes you want to come back. Thank you LT, Blue, Bj, Ronnie, Jimmy, Shawn, and Paul. You guys really really made my trip. Thank you from my heart you guys are the absolute best..

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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I came 10 hours from another state and was extremely exhausted and flustered. When I got to the hotel Ronnie was exceptionally welcoming already when greeting me, aside from that upon getting my belongings out the car I locked my keys inside my car while running ! Ronnie helped me gather all my things and then unlocked my doors for... More 

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Lake Mary, Florida
Contributor
13 reviews 13 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

As a long-time Marriott customer, I really hate writing this review, but it's with hopes that both prospective customers, and it's management will benefit. I was there for a business meeting - thinking very positively toward my stay as I entered the lobby, and was kindly greeted. I must say that the front desk staff were wonderful, and offered fantastic... More 

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Jason L, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

AntonePC, Thank you for taking time out of you day to post a review on your experience in our hotel and lounge. Please accept my apologies for the lack of service that you and your team received while dining in our lounge. Your group definitely had every right to be frustrated due to not receiving your beverages in a timely... More 

Pittsburgh, Pennsylvania
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff at this hotel is top notch. From the front desk to the servers they are friendly and make themselves available for inquiries etc. Ms. Ali at the front desk was professional and handled a mix-up with our reservation quickly and efficiently. Would stay here again for sure.

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Marietta, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Last year, I bid on and won a 2 night complimentary stay at this hotel. Due to the busy schedules that both my wife and I keep, we completely forgot about the certificate until February of this year. During the first week of February, I called and spoke with the person who provided the item (I am omitting her name... More 

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JoelD2012, General Manager at Atlanta Marriott Northwest at Galleria, responded to this review

DearRTSmith11, I am very sorry to read your comments about our failed stay with us. Please accept my humble apology for the poor communication you experienced when trying to check in with your expired certificate. After digging deeper into this situation, I found numerous training opportunities that we have already addressed. I have made it clear to my team that... More 

Sacramento, California, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After traveling from the West Coast to Atlanta and landing in the middle of an April rainstorm, getting to this hotel was a welcome sight. Even though it was late when I arrived the staff was as hospitable as if it had been mid-morning. The restaurant was still open and the staff there too went out of their way to... More 

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Hartford, Connecticut
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This was the third hotel I had to stay at in Atlanta because the other two Marriott's' were not up to par. But this place let me tell you is amazing, the staff is very well trained and polite. I loved it there. Atlanta is not a very good place to spend a weeks vacation but here at this hotel... More 

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Tallahassee, Florida
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 15, 2015

I've stayed at this hotel a few times and it was always pleasant, but this past weekend was a different story. The room I was given was in the lower tower and extremely cramped with two double beds. This I could manage. What I could not deal with was the staff member who cleaned our room and threw away all... More 

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Jason L, Manager at Atlanta Marriott Northwest at Galleria, responded to this review

Derrick T., Thank you for posting a review on your most recent experience. Please accept my apologies for the inconvenience that encountered. You certainly have every right to be concerned that my room cleaning team had removed your personal items. I can assure you that I am addressing this matter with my team and informing them of the expectations when... More 

Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 9, 2015

Staff is SOOOO friendly, being from the north, i'd say a bit "over"- friendly. 24hour gym. The Rocks restaurant and bar is super expensive and mediocre to low quality food. The room was spacious, comfortable. Pool was nice. It's what you expect for a Marriott. No major complaints.

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1 review
2 of 5 stars Reviewed April 4, 2015

Laying in bed at 11:45pm trying to sleep while music blaring from an on site reception. Hotel Manager visited room and agreed it was load but says they have asked party to turn down music 3x's and that is all they can do. Feels like we are back in college at a frat house. Majority of hotel has been recently... More 

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