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Sheraton Atlanta Perimeter North

#19 of 190 Hotels in Atlanta
Certificate of Excellence
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800 Hammond Drive, Atlanta, GA 30328
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Sheraton Atlanta Perimeter North
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Sheraton Atlanta Perimeter North
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525 reviews from our community

Traveler rating
    329
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    36
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    7
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114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Atlanta, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Everyone was great - Jule greeted me with exceptional care and kindness and the other staff seemed pleasant, happy, smiling and attentive to guests... The physical location was average, but the service was above average. With that being said, I must take a moment to shine the spotlight on Jeffery! Tired from the night before and with a long day... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Ava, Thank you for the wonderful review of our Sheraton Atlanta Perimeter North Hotel. I am thrilled to hear how much you liked our service during your stay. I will make sure to tell Jeffery “Good Morning” for you. He will be so happy to hear all the kind words and compliments. We appreciate you for staying with us... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Nothing but great things to say. I am a "sucker" for customer service, and I am happy to say that they do not disappoint. From the phone call prior to checkin to the email received following my stay, the quality and professionalism of the staff was consistent. Shana at the front desk greeted me like she was sincerely happy to... More 

Was this review helpful? Yes
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I don’t know where to start. Nobody at this hotel cares so obviously the management is terrible. Fish usually stinks from the head down. Checked in yesterday and sent to a dirty room. Finally got a new room dropped my stuff off, came back from work later in the day go to my room and TV does not get all... More 

Was this review helpful? Yes 4
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Valued Guest, Thank you for reviewing our Sheraton Atlanta Perimeter North Hotel. I am sorry to hear that you did not have a typical Starwood experience during your stay. I am deeply concerned by the issues that you have described. Our entire team is committed to providing our guests with the very best stay possible. Would you please reach... More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

I have been staying here often for Business and Jeffrey is the most pleasant and helpful person I have ever experienced at any hotel. His positive attitude is a great start to my mornings! The rest of the staff is always very helpful and accommodating.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Daniel, Thank you for the awesome review of our Sheraton Atlanta Perimeter Hotel. I will be sure to let Jeffrey know how much you appreciate his excellent service and positive attitude. Our staff is happy to do anything they can to make our guests’ stay more enjoyable. Thank you for continuing to stay with us when you’re in the... More 

Pasadena
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I came in early morning yesterday after red eye flight from Los Angeles. Upon my arrival I was greeted very warmly. My check in experience was as smooth as one can hope for after long travel. Desk clerk and other people were very friendly. When I came down for breakfast I was greeted very warmly and was served very courteously... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Valued Guest, Thank you for reviewing our Sheraton Atlanta Perimeter Hotel. I am glad you enjoyed the service from our friendly staff. It is our pleasure to ensure our guests have an excellent stay. Thank you for choosing our hotel in Sandy Springs. We look forward to serving you again. Best wishes, Patrick Haire, Guest Relations Manager Sheraton Atlanta... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As a woman who frequently travels alone for business, I am always very aware of my surroundings. Upon check in I asked where it would be best to park in relation to room location. I got a blank stare and was told that there is only one door into the hotel. Which means I had to park in the very... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Dr. Hambone, Thank you for reviewing your recent visit to our Sheraton Atlanta Perimeter North Hotel. I apologize for the inconvenience caused by our current parking arrangements and appreciate you for bringing this to our attention. Please contact me at GuestRelations@HotelEvolution.Net to further discuss this issue. I look forward to hearing from you soon. Sincerely, Patrick Haire, Guest Relations... More 

Franklin, Tennessee
1 review
4 of 5 stars Reviewed 2 weeks ago

Jeffery was a delight -- Welcoming and helpful when I came to the dining room for breakfast. He brightened my day for sure. I was impressed by the service of all the staff there. I didn't stay in the hotel long enough to be able to review other services, but will definitely stay there again. Thank you.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Kimberley, Thank you for the nice review of our Sheraton Atlanta Perimeter North Hotel. I am pleased to know you had an enjoyable stay, even if it was brief. Jeffery will be happy to hear that he brightened your day. Thank you for being our guest. We look forward to welcoming you back the next time you need a... More 

Columbus, Ohio
1 review
5 of 5 stars Reviewed 3 weeks ago

Jeffery works in the dining room in the mornings, he always remembers my name, what I would like and is incredibly personable. The rest of the hotel is great, it's clean, quiet, and the staff is great, but Jeffery is the difference.

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Dale, Thank you for the nice review of our Sheraton Atlanta Perimeter North Hotel. I’ll make sure to tell Jeffery all the nice things you said about him. He’ll be happy to hear you had a great stay with us. It is our pleasure to provide the very best experience possible for our guests. Thank you for being a... More 

Franklin, Tennessee
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was in Atlanta for business and was booked in the Sheraton Atlanta Perimeter North. From the minute I was picked up at the MARTA station by my shuttle driver Nikki, I knew this was a guest services driven hotel. She was friendly, personable etc. and got me to the hotel, and then to my final destination for the day... More 

Was this review helpful? Yes
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Mike, Thank you for reviewing your recent experience at our Sheraton Atlanta Perimeter Hotel. I am glad you had such a wonderful time with our friendly staff. I’ll make sure N’deye Mar, Cleo, Toree, Brudus, and Nikki know how much you appreciated their great attitudes and hard work. Thank you for being a guest at our hotel in Sandy... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I have meet some of the nicest and VERY helpful staff ever! Just to mention a few N'deye Mar; Brandon " my driver" , Tammy and Jules at the front desk. They have made my stay AWESOME! And they even remember my name and greet me EVERYTIME ! I will absolutely stay here again! THANK YOU!!

Was this review helpful? Yes 1
GuestRelationsMngrSS, Guest Relations Manager at Sheraton Atlanta Perimeter North, responded to this review

Dear Sara, Thank you for taking the time to tell us about your recent visit to our Sheraton Atlanta Perimeter North Hotel. I am thrilled to hear that you had an awesome stay! I’ll make sure that N’deye Mar, Brandon, Tammy and Jules know that you appreciated them. Thank you for being a guest at our hotel in Sandy Springs.... More 

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