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Ellis Hotel

#40 of 191 Hotels in Atlanta
Certificate of Excellence
GreenLeadersPlatinum level
Hotel website
176 Peachtree Street NE, Atlanta, GA
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Ellis Hotel
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83%
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Ellis Hotel
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    982 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4.5 of 5 stars
    • Service
      4.5 of 5 stars
    • Value
      4.5 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (190)
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    Turin, Italy
    Level Contributor
    67 reviews
    55 hotel reviews
    common_n_hotel_reviews_1bd8 29 helpful votes
    3 of 5 stars Reviewed yesterday NEW

    I have been in this hotel during July 2015. The Hotel is located downtown Atlanta on the Peachtree Street, and it is close to the main Atlanta attractions. In addition it is 5 minutes walking from Congress Center. The personnel at the reception was very polite but it took too long to get the the key (some computer problem). The... More 

    Was this review helpful? Yes
    Canton of Zug, Switzerland
    Level Contributor
    9 reviews
    2 of 5 stars Reviewed 4 days ago NEW

    I don't know why that hotel is rated so good. The rooms are partly cleaned,e.g. the magazines which provide information about Atlanta were covered with dust, the TV has a terrible picture quality, Internet doesn't work and the cleaning lady didn't show up today. The furniture is old and scratched. The bed was comfortable and the stuff is really friendly,... More 

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thank you for taking the time to write a survey for our property. I sincerely want to apologize for falling short for your room condition. This is not our normal standard and apologizes that we could not make your stay more enjoyable. I have passed your comments on to our Housekeeping and Maintenance Departments, I hope you will visit us... More 

    Pennsylvania
    Level Contributor
    6 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    3 of 5 stars Reviewed 5 days ago NEW

    First the good part, I ordered room service. It took 40 minutes but when it arrived it was very good. I had expected an overall a nice experience. This was a very bad week. When I arrived I was informed their computers were down. But then the wireless was not working, the elevator was not working, my keys were not... More 

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thank you for writing a review about your stay with us. Please accept my sincerest apology for the inconvenience caused regarding the WiFI, we did have some equipment that failed and caused a WiFi black out throughout the hotel. Our IT Service was working on it and it's difficult to give estimated times for any repairs. we do thank you... More 

    San Jose, California
    Level Contributor
    3 reviews
    3 hotel reviews
    1 of 5 stars Reviewed 5 days ago NEW

    I had some of my group stay here for the AACC meeting and the reports were terrible. No toilet paper, water dripping in rooms, no closet. I was embarrassed to have my group stay there. Hair in the shower. Find another hotel.

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thank you for taking the time to write a survey for our property. I sincerely want to apologize for falling short. This is not our normal way of doing business and apologizes that we could not make your stay more enjoyable. Please contact me directly and I will make sure that we exceed your expectations on your next visit to... More 

    Virginia
    Level Contributor
    19 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    3 of 5 stars Reviewed 5 days ago NEW

    I was in Altanta on business and looked for a smaller boutique hotel in the city. Ellis Hotel seemed to fit the bill. While the staff was very friendly and my room was clean, check-in seemed to take a very long time due to a lack of staff help. Also they have two elevators and one was not working. With... More 

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    I am truly sorry that we fell short to your expectations. We hope that you would give us a second chance feel free to contact me directly so that we can make some future arrangements with us on your next trip to the Atlanta Aera. Kind Regards More 

    1 review
    3 of 5 stars Reviewed 6 days ago NEW

    Building is old, but in decent shape. I liked the design. Shower is huge and bed is ok and room was clean. The wi-fi in the hotel leaves much to be desired. It kept timing out and was too slow that I could not get to where I needed on my computer. Very frustrating. The restaurant food is terrible. Service... More 

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thanks for your comments about your recent visit with the Ellis Hotel. Our staff works hard to make sure that every guest has a comfortable and welcome stay with us. I am sorry you didn't enjoy your meal in the restaurant, we do get high marks on our restaurant and our service, we fell short with you. I have passed... More 

    Gulf Shores, Alabama
    Level Contributor
    5 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed 1 week ago NEW

    We stumbled upon this gem when the hotel we were suppose to stay at overbooked. We were exhausted found are room at the Ellis. The staff was extremely friendly and helpful. The room was nicely decorated and clean. The beds were comfortable. Will stay again on my next trip to Atlanta.

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    We appreciate your feedback and thank you for taking the time to let us know of your experience on your recent visit to our property. sorry your relocated to us, but we are also happy you stayed and had a great night sleep. Kind Regards More 

    Level Contributor
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 1 week ago

    I had read a lot of reviews on this hotel so I knew is was a boutique hotel and therefore exptected the smaller room. We were there for the Braves game which was about a 10 minute drive. However what makes this location great is that it is within walking distance from EVERYTHING! We were able to walk to down... More 

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thank you for being a guest of our hotel and for taking a moment to leave us your review. We are glad our staff could accommodate all your needs and make you feel so welcomed and at home. We appreciate your wonderful review and look forward to your next visit to Atlanta. Kind Regards More 

    Knoxville, Tennessee, United States
    4 of 5 stars Reviewed 1 week ago

    An unexpected little gem of a hotel. We were exhausted and decided to sleep in ATL before making rest of journey home. Staff were so nice, friendly, and interacted sweetly with my exhausted kids. Room was immaculate and nicely decorated. Bed comfy! Their computers were super slow at check in and one lift was not working morning of departure...otherwise, I... More 

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thanks so much for your kind words and feedback on your stay with us. I have shared your comments with the staff and sincerely appreciate you taking the time to give us your feedback on our property. Thank you so much and hope to see you again. Kind Regards More 

    Turks and Caicos
    1 review
    5 of 5 stars Reviewed 1 week ago

    This was my first time in Atlanta on a business trip and the Ellis Hotel was recommended by a few friends of mine.The hotel was nice and cozy very clean the staff was very polite especially Nickole who gave me tips on the best spots in the area.Overall i recommend this hotel.

    Was this review helpful? Yes
    Kevin G, Front Office Manager at Ellis Hotel, responded to this review

    Thank you for being a guest of our hotel and for taking a moment to leave us your review. We are glad our staff could accommodate all your needs and make you feel so welcomed and at home. We appreciate your wonderful review and look forward to your next visit to Atlanta. Kind Regards More 

    Hotel Review Summarization

    What travelers say

    • Very nice(9)
    • Great location(4)
    • Terrace restaurant(4)
    • Room service(4)
    • Very clean(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    416 photos of this hotel

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    Amenities (24)
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    Deluxe King Room (78)
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    Double Double Deluxe Room (62)
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    Restaurants and Bars (62)
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    The Hotel (45)

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