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Hilton Garden Inn Atlanta Downtown

3.5 of 5 275 Baker Street, NW, Atlanta, GA 30313
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Certificate of Excellence 2014
Hilton Garden Inn Atlanta Downtown
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Hilton Garden Inn Atlanta Downtown
Hilton Garden Inn Atlanta Downtown
Hilton Garden Inn Atlanta Downtown
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763 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Conway, Arkansas, United States
Top Contributor
73 reviews 73 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, had to be close to Omni for a week long conference and I enjoyed staying here out of the way. I checked in fine, the room was large enough that it really was more of a suite. I did have an extra one night charge added for some weird reason but AMEX said they'd take care of it... More 

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Shelbyville, United States
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

SEC Championship weekend wasn't their best...guy at check-in less than cordial to us and to others - probably a disgruntled Bulldog fan. Room was nice and clean but returned from the game at 8PM to find the room untouched (no - the DND was not left on the door). Had dinner reservations at 930 so no big deal - reported... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed for three nights this week. Every single employee we encountered gave exemplary customer service. The location is steps away from great restaurants and attractions. Can't wait to get back to the ATL!

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Frisco, Texas
Top Contributor
109 reviews 109 reviews
17 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed 1 week ago

Going to the aquarium, football stadium, or basketball stadium this is the closest Hilton. Great breakfast free for honors members. Walk to the CNN center. Valet parking is a bit expensive. Rooms on upper floors get a good view of downtown.

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Atlanta, Georgia
Top Contributor
111 reviews 111 reviews
26 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 1 week ago

My team from work stayed here and rented out one of the hotel's conference rooms for an all-day meeting. The hotel is nice and clean, the employees are willing to help and they made for a great conference. The rooms were very nice and I had a balcony overlooking part of the city. There are several restaurants and a nice... More 

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Memphis, Tennessee
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location with plenty of attractions well within walking distance...the Georgia Dome, Georgia Aquarium, Olympic Park, CNN Center, College Football Hall of Fame, Ferris Wheel, and Philips Arena. We had a suite with a city view. The room was very spacious and the view was amazing. The hotel staff was very friendly, checking in and checking out was very easy,... More 

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Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you. We hope you had a good time at the football game. I'm sorry to hear that you encountered trouble with the jacuzzi tub. The tub and shower plumbing are interconnected so it's unusual that one worked and the other didn't. Nevertheless, our engineers will work on it... More 

Bend, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

This is a very decent hotel. The staff was friendly and willing to assist with any questions. The rooms were very clean including the bed coverings. In addition, the beds were comfortable and adjusted for your personal preference on firmness. I would stay at this hotel again.

Review collected in partnership with Hilton Garden Inn

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Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, We are very pleased to know that you enjoyed your stay with us. It would be our pleasure to host you again! Sincerely, Harman Hall, GM More 

Anniston, Alabama
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here recently on a business trip to Atlanta to attend a conference at the Georgia World Congress Center. The location is very convenient to all the attractions near Centennial Olympic Park (World of Coke, Aquarium, CNN Center, Georgia Dome/GWCC). The staff was extremely friendly and was very attentive to all my needs. The room was very clean and... More 

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Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking time to write a review of your experience. I'm glad to know that you found the location of the hotel convenient to your itinerary. An apology is definitely in order for the missing art work in your guest room. Without knowing the exact details, I would imagine that it may have... More 

Miami, Florida
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

Great place and centrally located with walking distance to the Georgia Congress Center, Phillips Arena and the Aquarium, but most of all is the excellent staff with ALWAYS a big smile on their face...... thank you to Gary, Nina and George for always greeting us by our first name......."Aida" LOL

Was this review helpful? Yes
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, We appreciate you providing us with an opportunity to serve you. Thank you so much for acknowledging the efforts of Gary, George and Nina. They really enjoy their work and have a great time with all of our guests. We look forward to seeing you again and I'll share your sentiments with the team. In Service, Harman... More 

Las Vegas, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I specified a feather-free room request in my reservation and repeated it upon check-in and was assured that my room was feather-free. I woke up in the middle of the night with an allergic reaction. At that time I checked the pillows and they were down/feathers. I called the front desk who said housekeeping would be up to take care... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you so much for taking my phone call and sharing your experience with me. Your comments were used as a training tool to both heighten awareness and provide newer team members with first-hand experience of how guests can be disappointed when we fail to meet expectations. I'm confident that the learning experience will lead to better... More 

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Additional Information about Hilton Garden Inn Atlanta Downtown

Address: 275 Baker Street, NW, Atlanta, GA 30313
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton
Hotel Style:
#20 Family Hotel in Atlanta
#29 Romantic Hotel in Atlanta
#48 Business Hotel in Atlanta

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