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Hilton Garden Inn Atlanta Downtown

#43 of 190 Hotels in Atlanta
Certificate of Excellence
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275 Baker Street, NW, Atlanta, GA 30313
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Hilton Garden Inn Atlanta Downtown
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Hilton Garden Inn Atlanta Downtown
Hilton Garden Inn Atlanta Downtown
Hilton Garden Inn Atlanta Downtown
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846 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marion, North Carolina
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We spent one night at the Hilton Garden Inn Atlanta Downtown. The biggest advantage of this hotel is the location. It is right in the center of downtown Atlanta. It is within walking distance of all our favorite attractions: Georgia Aquarium, World of Coca-Cola and the Sky Wheel. The hotel has two pools (an outdoor and an indoor) with a... More 

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Hendersonville, North Carolina
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed yesterday NEW

Stayed in a double on 6th floor. Before check-in, called regarding the parking situation. Asked if you pay per night or flat fee. Was told flat fee, but no, it's per night! Surprise! Best part of this whole rant is that I got shocked by the standing water pooling under the fridge when we first got to the room. Had... More 

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Bakersfield, California
1 review
2 of 5 stars Reviewed 2 days ago NEW

After a long travel day we finally arrived in Atlanta and made our way to the Hilton Garden Inn Atlanta Downtown. Sadly, when we checked into our room, we discovered the bathroom had not been cleaned. We contacted the front desk and after waiting about 15 minutes a staff member arrived to take us to a new room. By this... More 

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Georgia
Top Contributor
147 reviews 147 reviews
39 hotel reviews
122 helpful votes 122 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Was here because going to a party nearby and didn't care to drive downtown. I usually don't stay downtown. First. Big parking garage. Got to 9th floor before found a place. Nearby elevator. Cross valet driveway to entrance. Small wait. One desk clerk. Check in was fast. Got nice quiet room. Rooms look circa 1990. Furniture old. Carpets OK. Bathroom... More 

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Atlanta, Georgia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is centrally located near CNN, aquarium, Philips Arena, GWCC and the Dome. The hotel was clean and well appointed. They have an indoor pool, outdoor pool, hot tub, gym and game room. The view from the 7th floor is very nice. Parking was easy too! The breakfast was good with made to order inlets or French toast. We... More 

Was this review helpful? Yes 1
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you for allowing us the pleasure of serving you. It's wonderful to know that your experience warrants a repeat visit. It is our honor to serve you and look forward to your return. Best Wishes, Harman Hall, GM More 

Neenah, Wisconsin
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This is my third extended stay here in several years yet my first review - shame on me. I compose this message as the result of two staff members who exemplified the type of guest service and attention to the guests that all hotels place great value on. Elaine addressed a service issue with great compassion and concern and in... More 

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Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you so much for sharing your experience. Gary and Elaine are indeed great assets to our property. They equally enjoy serving guests and I'm glad to got to personally experience their warmth. We look forward to seeing you on your next visit! In Service, Harman Hall, GM More 

St. Louis, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Some oversights by hotel staff really needs some help. It is the little things that make the difference. Towels left in the hall, not a good view for guests. Televisions not working during a sprinkle, not a downpour, but a sprinkle. Not very good.

Review collected in partnership with Hilton Garden Inn

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Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, We are grateful that you shared your candid feedback about your experience. Our goal is to provide you with an experience that not only meets your expectations, but exceeds them. It appears that through missing some minor details, we missed the mark. Of course, your sentiments are welcome and will be used constructively. Thanks again for sharing.... More 

Mount Holly, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel last week. The staff is super friendly and the location is great but the beds feel like your sleeping on a lumpy rubber mattress. We tried to fill them up with the dials on the side but I think they were broken. The view from the room was great and there is a amazing BBQ... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you for taking time to write a review of your experience. I'm sure future guests will find it helpful. I'm disappointed to hear that you didn't find the GSS bed comfortable. If you'd be so kind as to let us know what room you occupied, I'll have the engineering team make repairs on the dial you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

George E. was so helpful and attentive. I will choose to stay at this hotel the next time I stay in Atlanta (especially for a trade show at the Georgia World Congress Center) Room service was wonderful as well. I travel often for business, and I highly recommend staying here! Just ask for George :-)

Was this review helpful? Yes
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, Thank you very much for you endorsement. I'm happy to know that our location was convenient to your agenda. George will be excited to know that you enjoyed his service. He is very passionate about taking care of his guests. We look forward to seeing you again soon. Warm Regards, Harman Hall, GM More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Friendly staff. Staff knowledgable of nearly convention centers, entertainment places and restaurants. Very clean. Excellent gym and pools. Great location, able to walk to Georgia World Center for conference. Many great restaurants within walking distance. Will be returning again soon!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Harman H, General Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Dear Valued Guest, We are glad to know that you enjoyed your visit with us. Thank you for taking an opportunity to share your experience with the Trip Advisor community. We're excited about your return. Thank you again for you business. Sincerely, Harman Hall, GM More 

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