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Aloft Atlanta Downtown

3.0 of 5 300 Spring Street NW, Atlanta, GA 30308
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Aloft Atlanta Downtown
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Aloft Atlanta Downtown
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91 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The employees are really nice, however they are working with what little ownership supplies. The best part about this place is the greeting at the front desk. Two nights in a row (so far) the accommodations have unfortunately been below par. This is a great place to stay if you're not planning on drinking or eating. If you are beer... More 

Was this review helpful? Yes 2
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Aloft Atlanta downtown on Christmas eve, as there wasn't enough room at a nearby relative's house to stay for the holiday. I chose Aloft because they are a pet-friendly hotel (they have a floor of the hotel where pets can stay so others aren't inconvenienced) and small dogs can stay for free. The staff was extremely warm... More 

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Senior Contributor
28 reviews 28 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel itself wasn't terrible and the location was great! I don't plan to stay again, as there were multiple issues. The room was not cleaned well. My reservation was prepaid, yet there were 6 (yes, 6) seperate authorizations from $25 - $270 made on my card. Luckily, I wasn't planning to use that card during my visit. I was... More 

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Megan L, Starwood Hotels at Aloft Atlanta Downtown, responded to this review

Dear TopTierTiff, We are very sorry to hear you were dissatisfied with your recent stay at our hotel. We understand your frustration and apologize for the inconveniences you encountered with billing in addition to the cleanliness of your room. It’s our team’s goal to provide an outstanding experience to our guests, and although we are happy you loved our location,... More 

Baton Rouge, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 7, 2014

We were there for the SEC game.. And this place was not worth the services we received. The taxes were 16%. NO free parking n NO free breakfast.. Also the refrigerator was in the bathroom. . NO microwave, had to go to lobby.. Entirely to much money and not worth the stay.. Thank GOD for Louisiana....

Was this review helpful? Yes 2
Megan L, Starwood Hotels at Aloft Atlanta Downtown, responded to this review

Dear Miccaramel, We regret to hear you were not pleased with our offered amenities and services. While we understand our hotel may not be for everyone, we do expect to deliver exceptional service and a memorable guest experience. We are sorry you did not enjoy your stay, and we hope the rest of your trip to Atlanta for the game... More 

Fort Valley, Georgia
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 2, 2014

I had a two night stay just before Thanksgiving. This is a very typical Aloft Hotel, and that familiarity is a good thing. Here is what I liked: 1) Quiet, clean room. 2) Good Price 3) Low Cost Parking ($20/night BUT the other hotels are close to $30) 4) Very Friendly Staff 5) Close to Phillips Arena, World of Coke,... More 

Was this review helpful? Yes 1
Cleveland, Ohio
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2014

For the location (few min walk from park/MARTA stations), you cannot beat the price. The room is pretty clean and the hotel offered a comfortabl stay. However, I guess this is part of the desging scheme but there were no drawers in my room (there are number of shelves you can put your stuff on) and the lighting in the... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Atlanta Downtown, responded to this review

Dear yk303705, We are pleased to hear you find our hotel to be a great value and enjoy your experience while staying with us. We appreciate you sharing your review with us, and hope to see you again soon. Take care. More 

Orlando, Florida
Top Contributor
144 reviews 144 reviews
7 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed November 18, 2014

This hotel is hip and cool with city vibe sophistication in the heart of Downtown Atlanta. It is nestled a block from famous Peachtree St. in close proximity to Olympic Park, CNN studios and many more attractions. The swanky XYZ lounge is housed in it’s lobby. As you drive up to the lobby, you can park under the porte-cochere for... More 

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Top Contributor
114 reviews 114 reviews
17 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed November 16, 2014

The hotel is well located, but most Altanta hotels are focused in the same area. The place is very focused on hipness and design and it shows in the public areas and the hotel rooms. Generally it is positive but the rooms are a little too cleaver. The layout made it seem like you were walking through the bathroom to... More 

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Nashville, Tennessee
1 review
2 of 5 stars Reviewed November 15, 2014

We have stayed in many Starwood properties all over the globe, and are not used to encountering this type of customer service or poor quality at a property. The water from our sink was hot only, which is not ideal for brushing your teeth, at all. The TV was scrambled and wires hanging from below (as if prior visitors had... More 

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Megan L, Starwood Hotels at Aloft Atlanta Downtown, responded to this review

Dear Heather M, Thank you for taking the time to share your review with us. We certainly wish you had a better experience and sincerely apologize for the complications you encountered with your TV and bathroom water temperature during your stay. Our team was aware of the issues you described and have immediately addressed these to rectify the problems. Additionally,... More 

Nashville, Tennessee
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed November 15, 2014

I'm writing this review while staying at the hotel. Currently, many of the cable channels do not work properly. The solution from the front desk was that the football game that the rest of the country is watching is available to be viewed downstairs. I could watch the game "downstairs" at a Motel 6. This is not a solution. All... More 

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Megan L, Starwood Hotels at Aloft Atlanta Downtown, responded to this review

Dear Phi450, We are disheartened to hear of your dissatisfying experience at our hotel. Unfortunately, we were experiencing a city wide issue with our cable company that has now been resolved, and we are sorry for the inconvenience this may have caused you. We also apologize for the water temperature complication our encountered as this is very unusual for our... More 

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Additional Information about Aloft Atlanta Downtown

Address: 300 Spring Street NW, Atlanta, GA 30308
Phone Number:
Location: United States > Georgia > Atlanta
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Atlanta Downtown 3*
Number of rooms: 254
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