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Twelve Hotel & Residences Centennial Park

400 W Peachtree Street, Atlanta, GA 30308
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Twelve Hotel & Residences Centennial Park
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286 Reviews from our TripAdvisor Community

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Nashville, Tennessee
1 review
1 of 5 stars Reviewed 5 days ago NEW

First off I have stayed here before and really liked the place, this time around was awful. When we first arrived they had our room right above the A/C unit that made a horrible high pitched noise constantly. They agreed to move us, but ended up downgrading us in order to switch rooms. This particular room had a broken bed... More 

Helpful?
Thank falin_gautz
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Greetings Falin Gautz, I do sincerely apologize for the water leak that you witnessed while here with us. It was an unexpected emergency late at night. Our staff responded immediately and did everything to ensure the source was located, disabled and remediation contacted to eliminate further damage. As I conveyed via direct email to you just now, I have extended... More 

Hannibal, Missouri
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

this was an excellent hotel to stay in. very modern setup. we booked the hotel with a package deal to the Georgia aquarium. it was about 6 blocks away. we received free valet parking with the package also. we will stay here again

Helpful?
1 Thank michael m
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Greetings Michael M, Thank you for choosing TWELVE Centennial Park as your home away from home while in Downtown Atlanta. We are glad to hear that you enjoyed not only your stay but the short walk to the GA Aquarium; its a neat place isn't it? We hope to see you back soon. Sincerely More 

South Windsor, Connecticut, United States
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Twelve is nice hotel is you like all the "at home" amenities. Fully furnished and full kitchen with microwave and dishwasher makes the Twelve one of a kind. While you can clearly see signs of wear, I'm sure a reno/update will surely handle all of those concerns. If you like to bring you food home after, and hate the... More 

Helpful?
Thank Gavin B
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Hello Gavin B, You hit the nail on the head... We are currently in Phase I of our renovation. TWELVE Centennial Park will be undergoing an enhancing facelift throughout the entire property. As we get closer to the 3rd Quarter of 2016, our rooms will be spruced up, common areas brighter and livelier and more amenities that you will come... More 

evian
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed January 5, 2016 via mobile

It's a good room for the price that you are paying, spacious apartment and a very good wifi. We took a room with the breakfast included and my husband liked it very much. But if you want a coffee/cappuccino they don't have it. Even if you want to pay for it. This was very bad for me :(

Helpful?
Thank yafeEvian
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

YafeEvian, Thank you very much for your feedback. We have sprung into immediate action surrouding your experience. It also helps that I am an avid coffee drinker. We are currently sourcing a new vendor for coffee and espresso options, one that is organic, bold and tasteful. By the time you return to enjoy a weekend away, we will have a... More 

Miami, Florida
Level Contributor
39 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

The place has everything you would expect in a condo plus everyone was very friendly and restaurant food very good. The only problem is housekeeping needs to improve to get a higher rating. Some may also not like the unfinished concrete ceiling.

Helpful?
Thank THEGOODLIFENOW
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Hello TheGoodLifeNow, I am very pleased to hear that several of the components of your stay went well. It is however disheartening to hear that you felt the room did not feel clean. Cleanliness is one of our foundational pillars that we rely on and we empathetically apologize for not meeting your expectations. If you would like to share feedback,... More 

Cape Coral, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2016

We really enjoyed this hotel. My husband and I had our 2 teenage children with us and having a 2 bedroom suite, really made our trip enjoyable! Upon arrival, we were greeted by a very friendly counterman, Kevin. He was extremely friendly and helpful! He advised us that he was giving us a free upgrade from a 1 bedroom suite... More 

Helpful?
Thank Thomp11
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Thomp11 Family!! Thank you very much for coming to see us. I'm glad to hear that Kevin Raes took care of you and provided accomodations that felt a little more like home than a hotel room. We look forward to welcoming you back in the near future. Thank you again! More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 29, 2015

This is a great hotel, we had a roomy suite, although the bedroom isn't completely separate from the living room. There's also a full kitchen. I wish we could have stayed longer. We ate in the restaurant three times -- great sushi too! The location is right downtown, so if you are travelling through on 1-75 or 1-85, it's a... More 

Helpful?
1 Thank Kathleen H
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Greetings Kathleen H, Thank you very much for your review. We are glad that you loved the food in the restaurant so much to come back again... and again. We sincerely hope that your chance to stay again comes sooner than later. Let us know when you want to come back home. More 

Orlando, Florida
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 21, 2015

This is not the first time I've stayed here at the Twelve... and this is not the first time i have been amazed by their service, hospitality and the whole package as you experience the Twelve. The only set back that i don't like is that they only offer valet parking. I will say that there is self parking near... More 

Helpful?
Thank Alvin G
RustinMoore, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Alvin G, Seeing as though you are a Level 5 contributor and you've seen your fair share of hotels, your review means A LOT to us!! Thank you very much for staying with us and your kind words. It's great to hear that you enjoyed your stay and our amenities. We hope to see you back soon. More 

Baltimore, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

Nice. A lot is amateur, but I give it 5 stars because the rooms are huge; the staff was friendly, and each room has a balcony. I would love to have a party there. It is obvious that they built it as condos at the top of the market and converted half to hotel.

Helpful?
Thank Richard081468
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Dear Richard081468, Thanks for posting a super review after your recent stay at the hotel. I am delighted to read that you enjoyed the space and the freindly service. Our rooms are over 700 square feet so plenty of room to spread out and get comfortable. sincerely, John Reilly More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 27, 2015

I have stayed at this property a few times and have NEVER had an issue. I had read a couple of negative reviews after booking for this last stay and was concerned, from the moment I arrived to the moment I left the staff was nothing but helpful, courteous & friendly from the Valet to the front desk & all... More 

Helpful?
Thank Chris K
GeneralManagerTH, General Manager at Twelve Hotel & Residences Centennial Park, responded to this review

Dear Chris K, Thank you for posting a great review about your recent stay at the hotel. I appreciate you recognizing the great service that our team members provided and look forward to sharing your review with them. We look forward to welcoming you back on your next trip to downtown Atlanta. sincerely, John Reilly More 

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