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Twelve Centennial Park

400 W. Peachtree Street, Atlanta, GA 30308
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Twelve Centennial Park
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253 Reviews from our TripAdvisor Community

Traveler rating
    129
    77
    24
    7
    16
See reviews for
65
50
11
65
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great place to stay. The staff were very professional and helpful - from the front desk, to housekeeping, to the lounge, and valet. The only down-side is that the pool was closed one day, and they were slow in bringing pots and pans - but housekeeping was very helpful in that respect.

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

Honestly if I could give this hotel 0 stars I would for one from the moment we arrived we where harassed by this African American heavyset security man I have never felt more uncomfortable in my life because of that man and on top of that spoke spoke to is in a very disrespectful manner not only that the room... More 

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1 review
3 of 5 stars Reviewed 1 week ago via mobile

We absolutely loved the hotel and our room but we were not happy to find out that they have no parking so you have to pay for valet, which we were not informed of during check in. The manager apparently greeted us but told us that regardless we would have to pay for valet for the remainder of our stay.... More 

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Trinidad and Tobago
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel room was lovely, more that I expected. I could have accommodated 4 people at least, self contained kitchen and two plasma TVs. The food at the hotel restaurant was divine and a lot too. One of the best hotels I have been to.

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Patrice N, Thank you for posting a great review about your recent stay. I am happy to read that you enjoyed your accommodations and found the restaurant food to be divine. I am delighted to know that we are one of the best hotels that you have visited. sincerely, John Reilly More 

Valdosta
Top Contributor
55 reviews 55 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very pleasantly surprised by the room. I wish I would have had my family with me since there was plenty of room for them. It had two bedrooms, two bathrooms, a full kitchen, and a living room. It was the first time I had stayed in a room with three TVs. There was a great view from several... More 

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GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear KC262, Thanks for the five star review. I am please to read that you were pleasantly surprised by the accommodations that you had reserved. Having the MARTA station so close is as you mention, very convenient for our guests as it is an easy and economical way to get around the city. It is always a pleasure to read... More 

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I recently had to travel to Atlanta for work and found myself at the Twelve Hotel - Centennial Park. Long story why, but what a find! The "room" was essentially a one bedroom apartment, at a rate much lower than my other options. It had a roomy separate bedroom area, a spacious and stylish bathroom and a full kitchen /... More 

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GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear David S, Thank you for posting a great review about your recent visit to the hotel and we are delighted that you found us. I am happy to read that you found the accommodations to be extremely comfortable and that you enjoyed "ROOM" our restaurant. I appreciate your comments about our friendly staff and it will be a pleasure... More 

Portland, Connecticut
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 22, 2015

Visiting Atlanta for a trade show I chose this 4 star hotel for its combination of location and rates. The GOOD: Beautiful hotel in Atlanta very close to all the public transportation. Very nice front desk and restaurant staffers. Big room, I mean huge. Full stainless kitchen, nice living area, 2 tv's, big bathroom. Turn down service was a huge... More 

Was this review helpful? Yes 1
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear RedRocks10, Thank you for posting a review about your recent stay at the hotel. I am delighted to read that you enjoyed the hotel but dissapointed that we were unable to take care of a simple request. Please accept my apologies for the poor response to your request. I will follow up with both housekeeping and front office and... More 

Atlanta, Georgia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed April 12, 2015

I love the condo concept that allows you to be perfectly independent with the kitchen. The rooms are very spacious and comfortable. The food is the restaurant is casual, perfect for families. The staff is always willing to help in all the departments, housekeeping to bring extra towels to front desk with directions. I really much enjoyed my stay.

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GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Lila A, Thank you for posting a review about your recent stay at TWELVE. I am happy to read that you enjoyed your accommodations and found them to be spacious and comfortable. I appreciate your recognition of our staff and delighted to hear that you found the team to be helpful which is as it should be. Our goal... More 

Atlanta, Georgia
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 7, 2015

I pride myself on visiting and revisiting places that give me "5 Star Customer Service". I would have to say, the housekeeping staff at The Twelve is second to known and they were always available when we needed them (with a smile). The Front Desk Staff always greeted us with a smile and the Valet parking attendants were fast and... More 

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GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear NND9797, Thank you for posting a great review about your recent stay at TWELVE. I greatly appreciate you recognizing our hotel team members for proving 5 star customer service. I am delighted to read that you and your family enjoyed the accommodations and had a wonderful weekend visit to the city. It is great to read that you and... More 

Atlanta, United States
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 6, 2015

I could spend quite a bit of time here detailing all of my horrible experiences, from the lazy valet parking attendants, shabby beaten up furniture, the smelly, stale air in the room, to the absolutely dreadful customer service. I have worked in the hospitality industry for years and I've stayed at properties from budget to 5 star luxury resorts. This... More 

Was this review helpful? Yes 4
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Joni H, It is always dissapointing to read that one of our guests has had a poor experience. Our Rooms Manager did reach out to you and copied me to keep me informed. She did not hear from you which of course is your choice and absolutely fine. It is understandable that you were upset, and the actions taken... More 

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