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Fairfield Inn & Suites Atlanta Downtown

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54 Peachtree Street SW, Atlanta, GA 30303 (Formerly Comfort Inn & Suites)
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1 room 1 adult
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Fairfield Inn & Suites Atlanta Downtown
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454 Reviews from our TripAdvisor Community

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SE Georgia
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

If you are looking for great customer service, look no further! Right across from Marta and Underground Atlanta, close to lots of restaurants - you can walk but the shuttle folks will take you to areas nearby. Desk, Valet, Shuttle, Breakfast Staff and everyone else all share the goal of making customers visit great!

Helpful?
Thank constanttraveler03
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Happy to hear you enjoyed your stay, thank you for staying with us! More 

Rutherford, New Jersey
Level Contributor
47 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I was in town for a show a few weeks ago and booked this hotel without even thinking twice about it. First off, the area is in downtown and you can walk to the CNN building and the Coca Cola building and the conference center, but right outside the hotel is the subway station and it's crazy ghetto, tons of... More 

Helpful?
Thank ShannonW3
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

I do apologize for the area, we are working with the city to better control the environment and clean up the area. We are in the process of upgrading our elevators, we understand how this may have been an inconvenience and we do apologize. Thank you for staying with us! More 

Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First class resorts could learn from this Fairfield customer service. Everyone is always out going and seeing what else they can do to make your stay better. Special kudos to the staff in the breakfast area. The room was large and very clean. Room could use a decor update. Only negative is the area which is run down.

Helpful?
Thank Henry N
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you so much! Its reviews like yours that remind us why we work so hard. Thank you for staying with us! More 

Atlanta, Georgia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The lobby is small a bit confusing the hotel is a bit out of the way, but the staff is great and rooms are beyond clean. We greatly enjoyed our stay my only gripe would be with the am valet they had let a catering service block our car in after pulling it down then being rude when I tired... More 

Helpful?
Thank Nic1597
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for bringing this to my attention, I have spoken with my valet team, so that they can be better prepared to handle situations like this in the future. Thank you for staying with us! More 

Milwaukee
Level Contributor
138 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed 1 week ago

Oh boy - this is a hard one. I think the low overall rating for this property has more to do with factors outside the hotels control so I'm going to try to focus on what they can control. My room was great - there are some complaints here about really wrecked rooms but mine appeared to be very newly... More 

Helpful?
Thank lovewine
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for bringing this to my attention, so that we can fix these issue going forward. We are working with the city to clean up the surrounding area. Thank you for staying with us! More 

Southwest Connecticut
Level Contributor
96 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this location recently for two night. I usually stay in other locations downtown which are a lot closer to my client but because of a major convention in town, all the nearby hotels to my client were sold out. First of all, the location is very sketchy. The immediate surrounding neighborhood, and it is the Underground Atlanta location,... More 

Helpful?
Thank tonypct
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

I apologize for your impression of our hotel, the city recently sold the entire surrounding area and a newer, fresher look will be complete in the next year or two. I appreciate your feedback so that we can take this into consideration while we make improvements to our Inn. Happy to hear that my staff was friendly, and hope that... More 

jacksonvillle
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I operate a small boutique hotel so I am intimately familiar with the challenges of running a hospitality operation. Also I travel the country working at boat shows to promote my operation, so I end up staying at lots of hotels. Let me put it straight: This is THE. BEST. EXPERIENCE. I've ever had at an American hotel. Throughout my... More 

Helpful?
Thank surfguy1
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you, Thank you, Thank you for your kind words, its reviews like yours to show our staff why we work so hard. Thank you again for staying with us! More 

Pittsburgh, Pennsylvania
Level Contributor
377 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Checked in late but the staff was nice at check in. I was upgraded into a large room.. The location is ok but the hotel is a little worn and a few blocks from everything. @ $278 it was not what you would expect

Helpful?
Thank Biztravr
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your review, we are currently undergoing renovations to improve areas at our Inn, We hope to see you again soon, and thank you for staying with us! More 

Charlotte, North Carolina
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

My visit to the location was a surprise, after getting to the location and noticing the area I was automatics on defence. As the basket appreciative and smile I felt a little at ease. He helped with my thing and to the feint desk we went, not bad at all. I headed up to the 6th floor, got to the... More 

Helpful?
Thank MrMrsReid
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your review, We hope to see you again soon! More 

South Carolina
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed January 6, 2016

This hotel was great! The staff was pleasant and the hotel met all of our needs. Traveling with our two and three year olds can be difficult so it was nice to be able to relax and get to our room quickly. What we liked- 1) Short walk to the Aquarium 2) Offers room service from the diner down the... More 

Helpful?
Thank FBBHHI
Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for the review, however we are the Fairfield Inn. If in fact you stayed with us, thank you If not I will be sure to let the Residence Inn know you enjoyed your stay! More 

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