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Fairfield Inn & Suites Atlanta Downtown

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54 Peachtree Street SW, Atlanta, GA 30303 (Formerly Comfort Inn & Suites)
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1 room 1 guest
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Fairfield Inn & Suites Atlanta Downtown
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410 Reviews from our TripAdvisor Community

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Traveler rating
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    113
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Old Fort, North Carolina, United States
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 days ago NEW

The room, the people, the location, and the breakfast all were wonderful. BUT you better have a pocket full of money if you drive to this hotel because the is NO PARKING!!! You will have to park your car at an underground parking garage and for one night it cost me $30!!! I've never had to pay to park at... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your review, I do understand how paying for parking can be an inconvenience. We charge $30.00 per day for valet.....that allows you to come and go as much as you like. Public parking is an option......however you have to pay everytime you come and go. I do hope you will stay with us again soon, More 

Clinton Township, Michigan
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel over the weekend. The staff was very, very friendly, however pulling up to the hotel and before we even got out of the car I was concerned. I can't say I would have stayed here based on the area and the $30 parking for the night. The hotel is just okay, room was fine for... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your feedback.........The city recently sold this entire area......and a fresh new look is on the way.......I do hope you change your mind and give us another try. More 

Travelers are raving about these Atlanta hotels

West Palm Beach, Florida
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed 1 week ago

After staying in about 25 different Marriott hotels over 5 weeks, we stopped in Atlanta for one night. The only good thing I can say is the staff that we spoke to were friendly, helpful and polite. Also the hotel has a free shuttle to take you to and from places in the city but that is because the hotel... More 

Was this review helpful? Yes 1
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

I do appreciate your review so that I can improve in those areas......We did drop the ball.....and again We do apologize for the delays........I hope that you do give us another chance so that we can make it up to you. More 

Winston Salem, North Carolina
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Ok, so this hotel has one of the friendliest staffs I've encountered. The rooms are clean and comfortable. Those are the positives. The negatives? The furnishings are old and tired, the tiles in the elevators are cracked, the neighborhood is down right scary, oh, and there's only one treadmill in the fitness center, and it didn't work! I'm sure I... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your review.......I do agree with the improvemnets that need to be made.......Our Hotel is schedule for much needed improvemnts.......Also the city of Atlanta just sold the entire area around and they will begin construction in December.....To up lift the area. I hope you change your mind and will give us another chance in the future. More 

Ocala, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We made a quick stop in Atlanta to see a Braves game and this was a perfect choice. The Five Points Marta station is right outside the door so getting to and from the game was easy. The caring and attentive staff made us feel comfortable leaving Grandma behind at the hotel for a night of relaxation, while we enjoyed... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your review.......Im glad you and your family enjoyed our hotel and the braves game. We look forward to your next visit with us. More 

Brisbane, Australia
Level Contributor
444 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The front desk is excellent! The breakfast lady a delight. The concierge pretty good too. The room (suite) spacious with comfortable beds. The breakfast above average and the choice quite good. However, it is horribly disconcerting to find the bathroom basin smeared with pink toothpaste? And long black hairs. Urk. Surprised because I have never had an issue at any... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Pauline K , Thank you for your review.......I would like to apologize for the bathroom not being clean...as this is not of normal practice for us. Our Direct of Housekeeping is taking action to ensure this will not happen again. On the other note...I have great news.....The city recently sold the local area and a "new".....fresh look is on its... More 

Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

This place has the best customer service ever!Everyone was just great and most helpful! I especially want to give one of the dining server 5 stars(LaToya).The suttle folks was great and most helpful!The room we had was great and I just love the people there and the service. I want to thank the hold staff for their help and making... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you........my staff and I appreciate reviews like this..........it was our pleasure Hope to see you again soon More 

Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

From the front desk to the maintenance tech we receive excellent service. Each staff member I encounter had my personal needs taking care of. The breakfast staff was great Latoya and another young lady( I'm sorry I can't remember her name) make breakfast wonderful. They made sure whatever you needed you got. I truly love the place. Rooms was clean... More 

Was this review helpful? Yes
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Yes I love my staff as well........They truely do care about our guest......Thanks for your review We hope to see you again soon More 

Oldham, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here the weekend of 1st August. I had been slighty put off by the negative reviews here about the "bad area" the hotel was in. Rubbish! There is nothing wrong with the area at all - ok its not exactly an elegant part of the city but it was not grotty and certainly did not feel unsafe. The hotel... More 

Was this review helpful? Yes 2
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you.....Thank you.......Thank you.......for your review. The good news is yes the city recently sold this entire area.....and Underground Atlanta will have a new fresh look.....coming soon We hope to see you again soon More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Enjoying the room so far. Awesome front desk and valet service which is my #1 favorite ! 24 hours valet! Free shuttle and Breakfast! Large room with city view, located in the heart of downtown ATL. Extremely close to upscale dining and entertainment !! Only complaint is that I would suggest more AC vents in the room, especially in bedroom... More 

Was this review helpful? Yes 1
Ashley K, Manager at Fairfield Inn & Suites Atlanta Downtown, responded to this review

Thank you for your review........I am happy to hear that you enjoyed my staff and the city......Yes they are great.......I hope that your travels bring you back to us soon...... More 

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