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Twelve Atlantic Station

361 17th St, Atlanta, GA 30363
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Twelve Atlantic Station
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264 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hickory, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is nice and in a wonderful location- very close to dining and shopping. The most important thing they can improve on is their customer service. Everyone is as nice as expected, but just not very welcoming. They need to work on making the guests feel comfortable when they walk thru the door. No one speaks to you unless... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
128 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

The Twelve is in a very trendy part of downtown Atlanta. The rooms are as big as condos and come with full kitchens (some with washer/dryer). There is a Publix market within walking distance as well as a bevy of restaurants. The only down side at the Twelve is that noise travels. The loftiness of the rooms and lack of... More 

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Atlanta, Georgia
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

We rented the one bedroom suite with full kitchen and two double beds. One of the headboards had a huge hole in it and it was covered up with a pillow. We complained and they claimed that they knew about the damage and gave us 10% off the room. We had 5 access cards that kept decoding so we had... More 

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Worcester
Level Contributor
5 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

There were 5 of us stopping in a 6 bed room, my partner, his 2 sisters and one of their partners. We are from the UK and chose here as we were attending a wedding at this hotel. when we arrived they had only given us a room for 4. After a 22 hour journey to get there it was... More 

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Gainesville, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My girlfriends and I stay here everytime we come to Atlanta for a shopping and dining weekend. The location is great and the service is as well. The rooms are very clean and spacious and the beds are really comfy and inviting. The decor is industrial and sleek. We usually get a 2 bedroom suite and it comes with a... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear nataliemae, Thank you for posting a great review about your recent visit to the hotel and thank you for being a loyal returning guest. Our suites are ideal for ladies getaway weekends and the location is convenient for access to shops and amenities. Atlantic Station is a great neighborhood that is easy to navigate on foot and all within... More 

Peachtree City, GA, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

I liked this hotel. The size of the rooms are generous with very well equipped kitchenettes, and the beds/pillows are very comfortable. Good view of Atlanta and an enjoyable area to eat and hang out. A little dim in the lighting and the shower head had an annoyingly gentle spray.

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Dana C, Thank you for posting a review about your recent stay at the hotel. Great to read that you liked the hotel and enjoyed the accommodations. The pool side rooms do provide a nice view for guests. I note your comments on lighting and the shower pressure and will share them with our engineer. Please let me know... More 

Calera, Alabama
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Spent one night on business at is located close to my work meeting. The room was very nice. Set up as a residence in. Kitchen had full size refrigerator/ freezer. Bedroom had plenty of room. My room had a great view of the Atlanta skyline. There are plenty of food options at Atlantic Station. There is a large movie theater... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Darry S, Thank you for posting a super review about your recent stay at TWELVE. I am delighted to read that you enjoyed your accommodations and the view from your suite. Atlantic Station is a great neighborhood with a variety of great amenities only a short stroll from the hotel. I am sorry that you had trouble finding the... More 

1 review
2 of 5 stars Reviewed 4 weeks ago

The rooms were nice but a didn't like the concrete pilings and the rather unsecured decks. The price was $209 a night. We paid $28 for parking and the valet could not charge the card so we had to wait 30 minutes for the front desk to check us out. ..not good. .

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Leslie C, Thank you for your review and please accept my apologies for the delay in you check out. I will share your comments with our front desk manager so the issue can be addressed. sincerely, John Reilly More 

Chicago, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The Twelve hotel takes up floors 2-5 of a high rise building (the higher floors are condos). Each room is more apartment style with a full kitchen and bathroom with separate tub/shower and bedroom with a convertible sofa bed and a computer along with free wi-fi. On the surface, this is all great, it is near a shopping mall that... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Suzy R, Thank you for your review. I am sorry that the positive start to your stay was negatively impacted by the building alarm going off late in the evening. With life safetly always a concern we need to investigate any alarm and ensure there is no safety issue for guests and residents. It is certainly exacerbated when it... More 

Knoxville, Tennessee
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 20, 2015

This hotel has some of the best views of Midtown and downtown Atlanta. The rooms are spacious and comfortable. The staff at the front desk could be more friendly and accommodating to guests. Valet services are excellent. The bar and restaurant are great places to hang out, eat, and drink including live music on weekends.

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear DwightPrice, Thank you for posting an excellent review about your recent visit to the hotel. I am happy to read that you enjoyed the views which I think are wonderful in the evening as darkness falls. I appreciate your great comments about the staff members and will share them with the team. We look forward to welcoming you back... More 

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