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Twelve Atlantic Station

361 17th St, Atlanta, GA 30363
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1 room 1 guest
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Twelve Atlantic Station
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270 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Philadelphia, Pennsylvania, United States
Level Contributor
126 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is not your normal hotel, all rooms are giant suites. My room was very nice, check in and out was nice. The elevators are very sensitive so if you are not quick you could get caught in a loop. It could use a litte updating but I would definetly stay there again

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San Francisco, California
Level Contributor
54 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

I really liked this hotel several years ago when I first stayed here. It is a condo hotel that upper floors are residents and only the lower floors are used for hotels. The building is almost 10 years old and you can tell most stuffs in the room are aging. The hotel owner did not spend any effort to update... More 

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Dover, Delaware
1 review
4 of 5 stars Reviewed 2 weeks ago

I was only coming to see a room. The concierge at the desk named Elandra was very pleasant and willing to assist me. She walked me through the room and explained all of the hotel amenities.The property is really beautiful and the rooms are really nice. I plan on booking a room here soon!

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Lucille S, Thanks for recognizing Elandra for providing great service when you visited the hotel. We will be sure to recognize her and we look forward to welcoming you to the hotel. sincerely, John Reilly More 

Brooklyn, New York
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 23, 2015

I frequent the Twelve for work. It's a unique hotel, converted from an owned residence building. As a result, no two rooms are identical and can be wildly different. But they do have a proper kitchen and generous living space. The bar scene can be a trip, but the late night food is terrible. And the workout area is large,... More 

Was this review helpful? Yes 1
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Rahul S, Thank you for your review and thank you for being a rloyal guest at the hotel. It sounds like you enjoy the variety of suite laypouts that we have available. I am sorry to read that the late night food offering is not to your liking. Please do let us know in advance if there is something... More 

Durbanville, South Africa
Level Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 18, 2015

On arrival at Twelve Hotel Atlantic Station, we were warmly welcomed by the hotel's check in staff. We were promptly checked in and shown to our room while being told about the hotel and all it's facilities. Our one-bedroom apartment had a lovely kitchen area with oven-stove, microwave, fridge-freezer, dishwasher and stocked with crockery. The kitchen bar-counter and small dining... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear marie B, Thank you for the review and I am delighted to read that we were able to exceed your expectaions. I am happy to read that you enjoyed your accommodations and all of the amenities contained within your suite. Atlantic Station is a unique and convenient neighborhood that offers many amenities all within a short stroll of the... More 

Pittsburgh, Pennsylvania
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed July 15, 2015

I stayed here for one night when I had a conference in Atlanta. I think this hotel use to be a condo complex before it became a hotel. My room looked like a one bedroom condo. Aside from it being a little dark in the room, I don't have any complaints. There are some cool little restaurants and shops near... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear John M, Thank you for posting a review about your recent stay at the hotel. We have always been a hotel with condominiums situated above the hotel. Atlantic Station is a great and convenient neighborhood so happy to read that you were able to enjoy some of the amenities that are in walking distance. I hope we see you... More 

Hickory, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 24, 2015

This hotel is nice and in a wonderful location- very close to dining and shopping. The most important thing they can improve on is their customer service. Everyone is as nice as expected, but just not very welcoming. They need to work on making the guests feel comfortable when they walk thru the door. No one speaks to you unless... More 

Was this review helpful? Yes 1
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Samantha B, Thank you for posting a review about your recent visit. Our goal is to provide our customers with excellent service and I am sorry to read that you did not experience that. I appreciate your comments and will share them with the team. sincerely, John Reilly More 

Los Angeles, California
Level Contributor
136 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed June 21, 2015

The Twelve is in a very trendy part of downtown Atlanta. The rooms are as big as condos and come with full kitchens (some with washer/dryer). There is a Publix market within walking distance as well as a bevy of restaurants. The only down side at the Twelve is that noise travels. The loftiness of the rooms and lack of... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear DianainAruba, Thank you for posting a review about your recent visit to TWELVE. I am happy to read that you appreciated the spacious accommodations and the convenience of having a supermarket next to the hotel. Atlantic Station is a great area with many stores and amenities just a short stroll from the hotel. I am sorry about the noise... More 

Atlanta, Georgia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 18, 2015

We rented the one bedroom suite with full kitchen and two double beds. One of the headboards had a huge hole in it and it was covered up with a pillow. We complained and they claimed that they knew about the damage and gave us 10% off the room. We had 5 access cards that kept decoding so we had... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Gwendolyn W, Thank you for posting a review about your recent stay at the hotel. Please accept my apologies for the issues that you expereinced during your stay and know that we are working on addressing them. I do hope that you enjoyed your birthday celebrations. sincerely, John Reilly More 

Worcester
Level Contributor
5 reviews
4 of 5 stars Reviewed June 6, 2015 via mobile

There were 5 of us stopping in a 6 bed room, my partner, his 2 sisters and one of their partners. We are from the UK and chose here as we were attending a wedding at this hotel. when we arrived they had only given us a room for 4. After a 22 hour journey to get there it was... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Sophie E, Thank you for posting a review about your recent visit. I am delighted to read that you enjoyed your stay with us and would stay with us again. I appreciate your comments and will share them with the team. I will be sure to recognize Jay for providing great service. sincerely, John Reilly More 

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