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Twelve Atlantic Station

361 17th St, Atlanta, GA 30363
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Twelve Atlantic Station
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Twelve Atlantic Station
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267 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brooklyn, New York
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I frequent the Twelve for work. It's a unique hotel, converted from an owned residence building. As a result, no two rooms are identical and can be wildly different. But they do have a proper kitchen and generous living space. The bar scene can be a trip, but the late night food is terrible. And the workout area is large,... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Rahul S, Thank you for your review and thank you for being a rloyal guest at the hotel. It sounds like you enjoy the variety of suite laypouts that we have available. I am sorry to read that the late night food offering is not to your liking. Please do let us know in advance if there is something... More 

Durbanville, South Africa
Level Contributor
101 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

On arrival at Twelve Hotel Atlantic Station, we were warmly welcomed by the hotel's check in staff. We were promptly checked in and shown to our room while being told about the hotel and all it's facilities. Our one-bedroom apartment had a lovely kitchen area with oven-stove, microwave, fridge-freezer, dishwasher and stocked with crockery. The kitchen bar-counter and small dining... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear marie B, Thank you for the review and I am delighted to read that we were able to exceed your expectaions. I am happy to read that you enjoyed your accommodations and all of the amenities contained within your suite. Atlantic Station is a unique and convenient neighborhood that offers many amenities all within a short stroll of the... More 

Pittsburgh, Pennsylvania
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for one night when I had a conference in Atlanta. I think this hotel use to be a condo complex before it became a hotel. My room looked like a one bedroom condo. Aside from it being a little dark in the room, I don't have any complaints. There are some cool little restaurants and shops near... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear John M, Thank you for posting a review about your recent stay at the hotel. We have always been a hotel with condominiums situated above the hotel. Atlantic Station is a great and convenient neighborhood so happy to read that you were able to enjoy some of the amenities that are in walking distance. I hope we see you... More 

Hickory, North Carolina
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 24, 2015

This hotel is nice and in a wonderful location- very close to dining and shopping. The most important thing they can improve on is their customer service. Everyone is as nice as expected, but just not very welcoming. They need to work on making the guests feel comfortable when they walk thru the door. No one speaks to you unless... More 

Was this review helpful? Yes 1
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Samantha B, Thank you for posting a review about your recent visit. Our goal is to provide our customers with excellent service and I am sorry to read that you did not experience that. I appreciate your comments and will share them with the team. sincerely, John Reilly More 

Los Angeles, California
Level Contributor
129 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed June 21, 2015

The Twelve is in a very trendy part of downtown Atlanta. The rooms are as big as condos and come with full kitchens (some with washer/dryer). There is a Publix market within walking distance as well as a bevy of restaurants. The only down side at the Twelve is that noise travels. The loftiness of the rooms and lack of... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear DianainAruba, Thank you for posting a review about your recent visit to TWELVE. I am happy to read that you appreciated the spacious accommodations and the convenience of having a supermarket next to the hotel. Atlantic Station is a great area with many stores and amenities just a short stroll from the hotel. I am sorry about the noise... More 

Atlanta, Georgia
Level Contributor
6 reviews
3 hotel reviews
3 of 5 stars Reviewed June 18, 2015

We rented the one bedroom suite with full kitchen and two double beds. One of the headboards had a huge hole in it and it was covered up with a pillow. We complained and they claimed that they knew about the damage and gave us 10% off the room. We had 5 access cards that kept decoding so we had... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Gwendolyn W, Thank you for posting a review about your recent stay at the hotel. Please accept my apologies for the issues that you expereinced during your stay and know that we are working on addressing them. I do hope that you enjoyed your birthday celebrations. sincerely, John Reilly More 

Worcester
Level Contributor
5 reviews
4 of 5 stars Reviewed June 6, 2015 via mobile

There were 5 of us stopping in a 6 bed room, my partner, his 2 sisters and one of their partners. We are from the UK and chose here as we were attending a wedding at this hotel. when we arrived they had only given us a room for 4. After a 22 hour journey to get there it was... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Sophie E, Thank you for posting a review about your recent visit. I am delighted to read that you enjoyed your stay with us and would stay with us again. I appreciate your comments and will share them with the team. I will be sure to recognize Jay for providing great service. sincerely, John Reilly More 

Gainesville, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 5, 2015

My girlfriends and I stay here everytime we come to Atlanta for a shopping and dining weekend. The location is great and the service is as well. The rooms are very clean and spacious and the beds are really comfy and inviting. The decor is industrial and sleek. We usually get a 2 bedroom suite and it comes with a... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear nataliemae, Thank you for posting a great review about your recent visit to the hotel and thank you for being a loyal returning guest. Our suites are ideal for ladies getaway weekends and the location is convenient for access to shops and amenities. Atlantic Station is a great neighborhood that is easy to navigate on foot and all within... More 

Peachtree City, GA, United States
Level Contributor
4 reviews
4 of 5 stars Reviewed June 3, 2015

I liked this hotel. The size of the rooms are generous with very well equipped kitchenettes, and the beds/pillows are very comfortable. Good view of Atlanta and an enjoyable area to eat and hang out. A little dim in the lighting and the shower head had an annoyingly gentle spray.

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Dana C, Thank you for posting a review about your recent stay at the hotel. Great to read that you liked the hotel and enjoyed the accommodations. The pool side rooms do provide a nice view for guests. I note your comments on lighting and the shower pressure and will share them with our engineer. Please let me know... More 

Calera, Alabama
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 1, 2015 via mobile

Spent one night on business at is located close to my work meeting. The room was very nice. Set up as a residence in. Kitchen had full size refrigerator/ freezer. Bedroom had plenty of room. My room had a great view of the Atlanta skyline. There are plenty of food options at Atlantic Station. There is a large movie theater... More 

Was this review helpful? Yes
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Darry S, Thank you for posting a super review about your recent stay at TWELVE. I am delighted to read that you enjoyed your accommodations and the view from your suite. Atlantic Station is a great neighborhood with a variety of great amenities only a short stroll from the hotel. I am sorry that you had trouble finding the... More 

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