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Twelve Atlantic Station

361 17th St, Atlanta, GA 30363
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Twelve Atlantic Station
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Twelve Atlantic Station
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255 reviews from our community

Traveler rating
    113
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    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel has some of the best views of Midtown and downtown Atlanta. The rooms are spacious and comfortable. The staff at the front desk could be more friendly and accommodating to guests. Valet services are excellent. The bar and restaurant are great places to hang out, eat, and drink including live music on weekends.

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Alexandria, Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've stayed at Twelve Atlantic Station twice so far and am booked for a third stay in June. As others have mentioned the location is perfect. I haven't seen much mention of the pool, but it is a great size and the perfect way to cool down during Atlanta's hot months. I've stayed in both the one and two bedroom... More 

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Atlanta, Georgia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This was a Professional Travel Agent FAM trip following up on a customer complaint which turned out to be valid. Check in was normal, however even though the room was a Deluxe King, the clerk took a standard King from inventory. After checking the room (521), it was discovered that this was a normal non-deluxe King, we challenged the clerk... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Top Contributor
106 reviews 106 reviews
32 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Both my partner and I had rooms on a recent trip. I liked my room, nice to have a kitchen, sound was quiet, separate sleeping space. TV was weak in size and quality, but otherwise all ok. I like having a Starbucks that opens at 6 am in the hotel and a supermarket a block away. My partner felt like... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Bobwphilly, Thank you for the review and I am glad to read that you liked your room. The Starbucks store located on the lobby level and the Publix supermarket located a short stroll from the hotel are indeed popular amenities. Atlantic Station is a great neighborhood with many conveniences located just a short walk from the hotel. Thanks for... More 

Madison, Wisconsin
Contributor
15 reviews 15 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While this is a nice hotel appearance wise and it is centrally located around a lot of attractions. I will NEVER return. For the amount of money I paid per night, I should've received excellent customer service and a clean room. I received neither! I find it hard to believe this place is a 4 star. I've had better stays... More 

Was this review helpful? Yes 1
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear AboutMy Travel, I am sorry to read that we missed the opportunity to give you a great stay and for that please accept my sincere apologies on behalf of the hotel. I have noted all of your comments and will follow up with our housekeeping and front office managers respectively. I appreciate your feedback and we will work on... More 

Hermosa Beach, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is like having an amazing home away from home with everything you need and more. The staff is truly delightful from the bartender at the lobby bar, the servers at the lobby restaurant to the front desk people. They really seem to care about their guests and I love the modern, high ceiling, exposed concrete feel of the... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Teresa888, Thank you for posting a five star review about your recent stay at TWELVE. It is great to read that we were your home away from home and it is always a pleasure to hear that your staff provided great service to our guests. I am delighted to read that you enjoyed your accommodations and we look forward... More 

Stuttgart, Germany
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I stayed in the Twelve Atlantic Station Hotel 5 times since October 2014. Each stay between 6-12 days. Everytime I come back to this hotel I feel like arriving at home. All people, starting from valet parking, the reception (special thanx to Beza!) are very friendly end remember me everytime I come back. The hotel is perfect situated at Atlantic... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Andreas R, Thank you for posting a super review and thank you for being a loyal guest. I appreciate your great comments about our staff being friendly and in particular for mentioning Beza. Atlantic Station is a very convenient spot in Midtown and as you point out an ideal spot fo explore other parts of the city from. We... More 

Friendsville, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The Twelve Atlantic Station Hotel has become the premier destination to retire for the evening for me while conducting business in Atlanta. While most hotels set out to be this, the Twelve becomes this through the quality of their service and how hospitable they are with every request that i make during my stay. I could go on and on... More 

Was this review helpful? Yes 1
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear Fitzgerald H, Thank you for posting a super review and thank you for your continued loyalty and patronage. It truly never gets old reading great comments about our team members particularly when it is from one of our most loyal guests. I appreciate you singling out Beza who does indeed go above and beyond to take care of our... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

This is the 3rd time we have stayed at the Twelve in Atlantic Station. The First two times we were there for 3 months and then 6 months for work. This last time was just for pleasure because it was my birthday. The rooms are great, fully equipped kitchen, two spacious rooms, and nice size balconies. It's close to everything... More 

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GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear RazmusandBusch, Thank you for posting a super review about your recent stay at the hotel. I am delighted to read that you enjoyed your accommodations. Thank you for being a loyal guest. I am always happy to read positive comments about our staff and thank you for recognizing Beza who does a great job. We look forward to welcoming... More 

Atlanta, Georgia
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed April 12, 2015 via mobile

We will never stay here again, which is sad because it's such a neat place in such a fun little area. The rooms are very spacious and each room had a little living room and a good view of the city. At night when we went to bed the air vents started making this terrible loud noise, so loud the... More 

Was this review helpful? Yes 2
GeneralManagerTH, General Manager at Twelve Atlantic Station, responded to this review

Dear GAtravler123, Thank you for your review from your visit of five months ago. It is always disappointing to read a review where our guests are not happy with their experience. I must admit to being somewhat surprised by your comment about the response that you received from one of our team members. That is certainly surprising and would not... More 

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