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Glenn Hotel, Autograph Collection

#51 of 191 Hotels in Atlanta
Certificate of Excellence
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110 Marietta Street NW, Atlanta, GA 30303
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Glenn Hotel, Autograph Collection
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545 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbia, South Carolina
Level Contributor
120 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Booked Exec King Suite = large enough, clean, great views. The hotel is located in an interesting area = right downtown, walkable area before dark, close to CNN, Centennial Park, Sports Bars. Due to construction in the area and the design of hotel entrance, this hotel is not the easiest for arrival; the entrance opens to the street but watch... More 

Was this review helpful? Yes
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Alleycat0, Thank you for your review about the Glenn. I am glad you enjoyed your suite and the location of our hotel. As the construction on Spring Street (renamed Ted Turner Drive) comes to an end, locating our hotel will be so much easier. I do appreciate your fedback and hope to see you back soon. Cynthia More 

Atlanta, Georgia
Level Contributor
206 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

3 of us Booked the Glenn for a 3 day 24 hour work marathon in the office building across the street. It's also in a great location for CNN, Olympic Park, Sky View, Georgia Dome, Georgia World Congress Center, Georgia Aquarium, Phillips Arena, Collage Hall of Fame and World of Coke. The room was clean but small, like being in... More 

Was this review helpful? Yes
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings Davis S, Thank you for your review. I apologize that you experienced noise during your stay with us. We can certainly accommodate a different room location on your next visit. I appreciate your great comments regarding my staff and our service. Our internet is complimentary to all guests as we realize the importance in staying connected. I do hope... More 

WI
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed in an exec suite for only one night. Rooms look brand new (2006) and bed meets Marriott standards. Staff were very gracious and helpful. This was walking distance from MARTA 5 Points, making it easily accessible from the airport. We had a nice breakfast at the hotel restaurant. No buffet, but the prices are reasonable for downtown and... More 

Was this review helpful? Yes
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings from the Glenn! Thank you for your great review. We are happy you enjoyed your stay with us. We do apologize for the thermostat in your room, we will definitely looked into it. We hope to see you again at the Glenn and look forward to hosting you for wine hour on the Sky Lounge daily from 5:30-6:30pm. Thank... More 

Espoo, Finland
Level Contributor
48 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed I the Glenn when I was traveling on business to Atlanta. The hotel is ok, rooms are good, staff were helpful, but though it is a non-smoking hotel, apparently some people smoke in their rooms and me being a non-smoker can't tolerate it! The upside, was the Starbucks coffee in the room :) Food in the hotel is... More 

Was this review helpful? Yes 1
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings from the Glenn! Thank you for your review. I apologize that you had to endure the smell of smoke during your stay. We are a non smoking hotel and access a cleaning fee of $250 to anyone who smoke in our rooms. Rest assured that this is a procedure we enforce. I thank you for bringing this to my... More 

The Villages, Florida
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff in general here are very nice and accomodating, the restaurant staff especially. However, getting your room cleaned is a chore and for nearly $400 a night that just should not be the case. Also, I know this is a historic building, but the upkeep is poor just the same. There is some bench seating along a wall in... More 

Was this review helpful? Yes 3
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings Tim R, Thank you for your review. We sincerely apologize for all the mishaps you experienced during your stay with our Housekeeping department. We appreciate your comments regarding our staff and feedback to improve our hotel. We will surely use your comments to enhance our service and product. Again, thank you for your feedback and we look forward to... More 

Savannah, Georgia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is wonderful with fantastic employees that go out of their way to insure your comfort! Complimentary happy hour and Wi-Fi. I will definitely stay here again! The hotel is convenient to centennial park and The Lucky Marietta District. Lots to do and see.....especially from the rooftop bar!

Was this review helpful? Yes
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings Michelle C, Thank you for a great review about the Glenn. I am glad you got a chance to enjoy our Happy Hour and the view from Sky Lounge. We look forward to having you back with us really soon. Thanks for staying. Cynthia More 

Washington DC, District of Columbia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Glenn for 6 days that included the 4th of July. Service was exceptional starting with check in and ending with checkout. Watching the fireworks from the lounge was absolutely breathtaking. The view is beautiful, especially the color changing Ferris Wheel. The Glenn was in walking distance of just about everything I wanted to see. Take the street... More 

Was this review helpful? Yes 1
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Dear 1Beast2, Thanks for a great review. I do agree that the view was breath taking for the fireworks show. I am glad you experienced the street car as well. It makes it easy to get around. Hope to see you back soon at the Glenn! Cynthia More 

New Orleans, Louisiana
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The greeting service and restaurant staff are all excellent. Old water bottles in fridge, dirty towels were left in the room, used coffee filter, and generally unclean feeling. The Skyline lounge is excellent. Sweet cupcakes and fresh fruit are offered at checkin. Service is perfect. Priced well. Executive suite is small.

Was this review helpful? Yes 1
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Good Morning TravellingScoo, Thank you for your feedback regarding your recent stay at the Glenn. I sincerely apologize for the cleanliness issues you experienced during your stay. We will surely share your feedback with the entire in an effort to improve our services. Thank you again. Cynthia More 

Smyrna, Georgia
1 review
5 of 5 stars Reviewed 4 weeks ago

The ambience of this hotel is beautiful. We enjoyed the view outside of our window the bright lights of CNN and the Phililps Arena. The convience of having breakfast at the hotel was great as was the location in walking distance to the many attractions in the vicinity.

Was this review helpful? Yes
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings ChelleTut, Thank for your great review. I do agree that the view is Fantastic of downtown especially at night time. Be sure to come back and visit with us again. Thank you. Cynthia More 

Gothenburg, Sweden
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was staying at this hotel for a week on a training. The hotel is in a beautiful historic building and is part of Marriott. The rooms are nice with fantastic beds and all the necessary amenities. In some of the public areas the furniture looks a little worn but it's ok. When you step inside you are greeted by... More 

Was this review helpful? Yes
Cynthia H, Manager at Glenn Hotel, Autograph Collection, responded to this review

Greetings Urban6701, Thank you for your kind words about great service and our tasty southern food. I have certainly shared your comments with my staff for a job well done. I have also shared your comments regarding our meeting rooms in an effort to enhance our space. Thank you again for your feedback and we look forward to seeing you... More 

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