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Glenn Hotel, Autograph Collection

#50 of 176 Hotels in Atlanta
Certificate of Excellence
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110 Marietta Street NW, Atlanta, GA 30303
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1 room 1 adult
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593 Reviews from our TripAdvisor Community

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Beckley, West Virginia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is wonderful! It has been beautifully decorated while managing to preserve the historical architecture and features of the building. It is unlike any hotel I've ever stayed in. It has so much character, and the staff is second to none. The bellhop, front desk clerks and restaurant staff were excellent. Even though I was only there for a... More 

Helpful?
Thank Ashley J
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Ashley J Many thanks for taking the time to review The Glenn. We're delighted that you enjoyed all aspects of your stay, knowing that our staff provided superior service throughout your visit is the greatest compliment of all. We look forward to welcoming you back when your in the Atlanta area next. John J More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great location with friendly, welcoming staff. However my stay was one of the most frustrating I have ever experienced. I visited Atlanta on what seemed to be a very busy week. Finding accommodation was difficult and I ended up paying more than $300 per night to stay at the Glenn Hotel, the cost did not reflect the quality. My room... More 

Helpful?
1 Thank JSXfree
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello JSXfree We are very sorry that we let you down during your stay, we want to offer our most sincere apologies for your experience. We understand your frustration and will do all we can to make this right. We are hopeful you will give us another chance to share the level of service our guests have come to expect... More 

Shelton, Connecticut
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I got the hotel booked and than I looked at the reviews. I was not really sure if I would like it. The Glenn is downtown in a historical building with city restriction. It is very nice detailed. Contemporary to modern with a hint of history. It is a historical downtown hotel with great atmosphere. Very friendly staff and great... More 

Helpful?
Thank Guenter B
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Guenter B Thank you for your recent stay, as well as your excellent review. We are so delighted that you decided to give us a try even after thinking you would not like it. We also appreciate your feedback regarding the building "modern with a hit of history", friendly staff and great bar and restaurant. Please visit us the... More 

Miami, Florida
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel several times as it is close to a few customers of mine. I have stayed here only for business and during the week but I am sure it would be good for a non work visit to Atlanta. The location is great; it is close to one of the main MARTA stations, CNN Center,... More 

Helpful?
Thank Howard B
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Howard B Thank you for your recent stay and wonderful review. There is no greater compliment than a return guest, we're so appreciative of your loyally to The Glenn Hotel. Your correct we are a great spot for a non work visit as well. We're delighted that you enjoyed all aspects of your stay, however the greatest compliment of... More 

Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My fiancé and I stayed here for one night this winter for a day trip to Atlanta. Pros: - nice lobby - good location (walking distance to Olympic park, world of Coca Cola, etc) - room quality - connected to SkyLounge - room was clean Cons: - bed was VERY soft - my back doesn't do well without a firm... More 

Helpful?
Thank Paul G
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Paul G We are so very happy that you and your fiancé stayed with us and enjoyed it while in Atlanta. Thank you for your feedback regarding parking and the locked entrances not being clearly marked. We will take a look at these areas and make changes as needed. We hope to see you and your fiancé back at... More 

Atlanta, Georgia
Level Contributor
93 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel has a modern and swanky look with a classic feel. It might sound like an odd mix, but the Glenn pulls it off well. Due to the age of the building, the rooms aren't huge, but they are clean and well appointed. The location is super convenient to events downtown at The Georgia Dome, Philips Arena, etc.

Helpful?
Thank BMTrek
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello BM Trek Thank you for this great review and for your recent stay with us at the Glenn. We are pleased to know the property and its location was pleasant and easy to get around. It is great whether your in for business or for an event in the Centennial Park District, the area has great vibes for all... More 

Butler, New Jersey
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I'm a Marriott guy that travels a great deal. My last stay in Atlanta I wasn't happy with the normal traffic or the hotel I was in. I changed to this hotel to test it out and I'm liking the change. A "european" feeling hotel - boutique, small, good service so a great stop

Helpful?
Thank Tom H
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Tom H Thank you for your recent stay at the Glenn and for this review! We are super excited that you decided to make the change and give us a try. We're delighted that you enjoyed all aspects of your stay, knowing that our staff provided good service throughout your visit is the greatest compliment of all. We hope... More 

Blue Ridge, Georgia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stay at the Glenn Hotel fairly frequently for both business and personal travel. My stays are always pleasant. Great staff! They are friendly and helpful. The hotel is located in an old, renovated office building so it's not a typical "cookie-cutter" hotel design. I really like the charm and ambiance. A convenient location to downtown attractions. I have read... More 

Helpful?
Thank Chris C
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Chris C Many thanks for taking the time to review The Glenn. We're delighted that you enjoyed all aspects of your stay, knowing that our staff provided superior service throughout your visit is the greatest compliment of all. We hope to see you back soon. John J More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Older hotel which has been renovated. Decor is nice. Rooms are very small but comfortably decorated. Bed not too comfortable however for a "autograph" collection. Bedding limited to a heavy comforter and a sheet so you're either roasting or freezing. Lighting in room is indirect and rather dark. Too dark to determine if you've done an adequate ironing job. The... More 

Helpful?
Thank Debi S
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello Debi S Many thanks for your review. Thank you for your feedback regarding our bedding, lighting, blinds and breakfast service. We will take all your comments and share it with all staff members. We understand your frustration and will do all we can to correct all of the issues. We are hopeful you will give us another chance. Once... More 

Vero Beach, Florida
Level Contributor
44 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I can't say a negative thing about the staff we encountered at the Glenn Hotel but the rooms are in dire need of updating. The age of the hotel is charming but they need to do some maintenance and updates. The staff was more than accommodating and understanding though. I would not stay here again unless I heard that they've... More 

Helpful?
Thank JonandPhyllis
John J, General Manager at Glenn Hotel, Autograph Collection, responded to this review

Hello JonandPhyllis We are deeply sorry that we let you down during your stay, and to say we are truly embarrassed and mortified is an understatement. Although our staff was accommodating and understanding we wanted to once again offer our most sincere apologies for your experience. We understand your frustration are hopeful you will give us another chance to share... More 

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