I made a reservation at this hotel for a conference, and immediately canceled it due to an appointment conflict. A month later, I have been charged a "no-show" fee even though I had already canceled the reservation. I called "Nadine", the reservations manager, who sternly told me that there is nothing they can do. I was then put in contact... more

The hotel was very well designed and spacious. Our room was very large, got upgraded to club level. Soaking Tub and huge separate shower were great. Pool was also very large and nice. Service was good, with the exception of bellhop. It is a little far from city center, but MARTA is very close. Piedmont and Peachtree can take you... more

The rooms were lovely, the bath tub was incredible, and the staff was willing to go out of their way for us. We brought our own DVD player and couldn't get it to work on the TV. We called down to ask for directions and and engineer was in our room 5 minutes later, hooking it up! The only downside...the... more

I picked this hotel to surprise my boyfriend, and we spent one night there (even though we live in Atlanta). The location really didn't matter- I just wanted a relaxing place to pretend we were on vacation! The room was very clean, spacious, and I loved the bathroom- a big walk-in shower and a separate garden tub. The pool looked... more

Nothing but good things to say, rooms are great, service is outstanding, restaurant was very good. more

This Intercontinental Hotel is a fun place to stay with an excellent staff, outstanding accomodations and great location. Their chauffer will drop off and pick you up within 3 miles of the hotel. That makes shopping and dining much more pleasant. Eli the Concierge went out of his way in helping with restaurants and places to visit. Excellent weekend getaway... more

I used priceline and got a room for under $100. I was happy about the deal until I got to the hotel and they told me I had to choose between a double bed room and a smoking king. The person who checked me in was rude and did not take the time to try to help me find an... more

This hotel was very nice and in a fairly convenient location just a few blocks from Lenox Mall. Our room was large and clean with a king size comfortable bed. The hotel had a free shuttle service that supposedly ran until 11 pm which was a nice bonus except when I called the number the driver gave me for a... more

My husband and I chose this hotel because of the location. From shopping to eating, everything was within a couple of miles. Everyone was very helpful and courteous. The bathroom was very nice which included a soaking tub and a shower. The only downfall was that I expected the room to be a little bigger than it was, but the... more