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InterContinental Buckhead Atlanta

#6 of 190 Hotels in Atlanta
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3315 Peachtree Road NE, Atlanta, GA 30326
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InterContinental Buckhead Atlanta
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InterContinental Buckhead Atlanta
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1,477 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chattanooga, Tennessee
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We have stayed at this hotel in the past. It's a less expensive option that the Ritz or St Regis. However, I'd rather stay at the Hilton and save money or spend the extra money on an actual 5 star hotel. First of all, we had joined their ambassador club (for 100) and were suppose to get a free night.... More 

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Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello and greetings from Atlanta, ccoutlaw. I would like to sincerely thank you for taking a moment to share your comments regarding your experience with us. After all, it is only with guest feedback that we’re able to provide superior service and quintessential Southern hospitality. With that said, I would like to discuss your comments with you personally. Please email... More 

Chattanooga
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

The guy who checked us in was less than warm and courteous, and we were awakened by a thudding noise that cycled every 3-5 minutes. After several calls and lots of waiting, we were finally moved to another room for our second night's stay--but were given a smaller room and downgraded from a king to a queen bed. Overall the... More 

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Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello and greetings from Atlanta, J L. I would like to sincerely thank you for taking a moment to share your comments regarding your experience with us. After all, it is only with guest feedback that we’re able to provide superior service and quintessential Southern hospitality. With that said, I would like to discuss your comments with you personally. Please... More 

Atlanta, Georgia
Contributor
14 reviews 14 reviews
10 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I travel a lot for business and pleasure. I consider myself to be a "low maintenance" guest, but I appreciate good service when it is offered. I think this hotel is nice, but it is listed as a five star hotel. I don't feel that it is even close to a Four Seasons or Ritz. Good: Nice room. Comfortable bed.... More 

Was this review helpful? Yes 1
Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello and greetings from Atlanta, J L. I would like to sincerely thank you for taking a moment to share your comments regarding your experience with us. After all, it is only with guest feedback that we’re able to provide superior service and quintessential Southern hospitality. With that said, I would like to discuss your comments with you personally. Please... More 

Tallahassee
1 review
5 of 5 stars Reviewed 4 days ago NEW

This past weekend I stayed at the InterContinental Atlanta ans Vira And Chris treated me as if I were family. I am an employee for IHG and those two did a great job with making sure I had a great experience during my stay and I did. Thank You so much!

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Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

It is very humbling to read your oh-so-kind review, 1Jetsetters! I want to thank you for taking a moment to let us know how we’re doing and, additionally, for choosing us during your recent visit to Atlanta. Also, thank you for your comments regarding Chris and Vera; I simply cannot say enough wonderful things about them as they exemplify everything... More 

London
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Conference business, and turned out to be a sound choice. A good upper mid-end offering, if standardised and lacking in much character. Convenient urban location outside downtown, good pool, well equipped gym. F&B highly priced as you might expect; service usually good with some lapses.

Was this review helpful? Yes 1
Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Greetings from Atlanta, BigmalLondon. Thank you for the oh-so-kind review of your recent extended stay with us! You bring up something for which we take tremendous pride – exceeding our guests’ expectations. We simply are not satisfied with meeting an expectation; we must exceed each and every expectation, every time. Thank you again for the very nice review; please come... More 

Aiken, South Carolina
Top Contributor
55 reviews 55 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is such a nice hotel. The rooms are very comfortable and tasteful. Love the linens. I'm a bit disappointed that for the cost of this hotel there isn't complimentary water and only powdered creamer for the coffee bar. The W down the street has water, I know for sure. However, the Bourbon bar is great and the outside garden... More 

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Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello, CEGDESIGN. Thank you for taking a moment to let us know your thoughts regarding your recent experience with us as we take all feedback seriously. I’m very pleased that you had such an enjoyable overall visit. I'm also thrilled that you had the opportunity to experience Southern Art and Bourbon Bar. With 70+ rare and specially-curated bourbons (including some... More 

Atlanta
1 review
5 of 5 stars Reviewed 6 days ago NEW

Hotel staff members Max and Densee provided excellent service they were WONDERFUL they made our visit to the hotel especially great!! The food was wonderful. The atmosphere was clean. The hotel staff were friendly and helpful.

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Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello, jjlewis-clark! I'm very pleased with your review as it reconfirms that we're truly delivering upon our commitment to superior guest service, so thank you very much for sharing. Here at InterContinental Buckhead Atlanta, we adhere to a philosophy where we treat each and every one of our guests as if they were members of our very own family. As... More 

Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was in Atlanta for a conference. I was very pleased with the hotel but I have to say that the staff at the hotel (and the people in Buckhead in general) were exceptionally friendly and accommodating. I fondly remember one gentleman named Richard who worked the breakfast shift for our group in the Windsor room. He was attentive, professional... More 

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Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello, MKMott! I very much appreciate you taking the time to submit a review of your recent stay with us (and for the kind words). You know, the best feedback a general manager can hear is that their associates made an unforgettable impact on a guest's overall experience. You know, I truly believe that our associates include some of the... More 

Atlanta, GA
Contributor
18 reviews 18 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Every time we come back I am reminded why we love this hotel so much. Chris helped us sort out an issue of trying to book an additional night and despite my 20 questions and trying to get the rate and room we wanted he was pleasant and even cheerful although it was obviously the end of a long day.... More 

Was this review helpful? Yes
Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Hello, BlueCupcake! I want to thank you for taking a moment to let us know how we're doing. Being a member of the InterContinental Hotels & Resorts family, we're always looking to provide that extra little touch to make your entire experience even more enjoyable. I cannot wait to pass along your kind words to our associates, including Chris! Thank... More 

Grand Rapids, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

The staff at this very nice hotel is top notch. After a very late flight, I was greeted at the desk at 2AM by a friendly young lady named Asha who was the epitome of polite, pleasant and helpful. Her warm smile and her demeanor were welcoming and kind. Thank you Asha!

Was this review helpful? Yes 1
Sharon K, General Manager at InterContinental Buckhead Atlanta, responded to this review

Greetings from Atlanta, Kerry B! I very much appreciate you taking the time to submit a review of your recent stay with us (and for the kind words). You know, the best feedback a General Manager can hear is that their associates made an impact on a guest's overall experience. Asha is certainly a strong asset to the InterContinental Buckhead... More 

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