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Castleberry Inn & Suites - GA Dome

186 Northside Drive, Atlanta, GA 30313
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Castleberry Inn & Suites - GA Dome
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Castleberry Inn & Suites - GA Dome
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173 reviews from our community

Traveler rating
    17
    39
    35
    23
    59
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50
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

This is a lovely, comfortable place to stay! Ms. Geneva Brooks is a gem. She takes great care in accommodating your needs. She set us up with the Presidential Suite that we used for a hospitality suite and it was updated this time with very nice comfy couches! I have hosted a group of folks from all over the US... More 

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

This has to be the worst hotel experience of my life. Everything was nasty, smelly, and outdated. The parking was awful and the desk service was not helpful or friendly. We did not get the two rooms we booked, instead they wanted to put 8 of us in one large room. They ended up giving us one room and half... More 

Was this review helpful? Yes 1
Coffeyville, Kansas
1 review
1 of 5 stars Reviewed February 5, 2015

I stayed at this hotel while on business in Atlanta. I chose it primarily because of it's location to where I needed to go. Upon check-in the front lobby seemed nice. However, once I got to the room I was shocked to notice the entire second floor hallway smelled strongly of marijuana. Beyond that, the wifi service (advertised as part... More 

Was this review helpful? Yes
Winter Springs, Florida, United States
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 3, 2015

My husband and stayed at Castleberry this past weekend. We loved it!!! Its beautiful outside and the entrance and lobby were in perfect condition. Very nice decorated, the breakfast area its very modern and nice. The service was outstanding. Our room was very clean the only thing that makes this review not be excellent was our bed. It was a... More 

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Castleberry186, Manager at Castleberry Inn & Suites - GA Dome, responded to this review

Thank you so much for your review! Hope to see you again in the near future. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 24, 2015

I have heard some good and bad about your location and now I am starting to believe the bad. I have been contacting your location for almost a week now and have not received a call back yet, so I guess the poor customer service part is true. I need to have a location downtown to host my family reunion... More 

Was this review helpful? Yes 1
Contributor
16 reviews 16 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed January 10, 2015

Front desk customer service is extremely poor. The front desk checked me in under somebody else's name. Even when I provided an ID. Creepy hallways, dark hallways should paint to cheers the hotel. Beds are extremely old and dusty. The carpets are very dirty. I also encountered with a centipede in the the shower.

Was this review helpful? Yes 3
Baltimore, Maryland
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 20, 2014

I stayed at this location in October while attending for the Women Thou Art Loosed Conference. It's a little less than a mile from the convention center. The price was at least $ 50-$100 less that the hotels closer to the convention center. I found the location clean and adequate. There is a well stocked buffet breakfast that was very... More 

Was this review helpful? Yes 1
Castleberry186, Director of Sales at Castleberry Inn & Suites - GA Dome, responded to this review

Thank you for taking time out of your schedule to write this review! We appreciate your stay and glad that we were able to assist in getting your favorite shoes back to you. See you next time. More 

Mexico City, Mexico
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 30, 2014

Old, stingy, smelly, noisy, bad quality all around.. We stayed there for the Tomorrowworld festival and we completely regret it. We should had paid a little more for a better hotel. Seriously the bed was awful, barely slept. The inclusive breakfast was the best thing there and it was one of the worst inclusive breakfast I have ever had.

Was this review helpful? Yes 3
Castleberry186, Front Office Manager at Castleberry Inn & Suites - GA Dome, responded to this review

We apologize that your stay was not pleasant. It is easier for us to accommodate you when the complaint is made during your stay. We would love to have more information on your room and your stay, so that we can improve. Please contact me at 404-893-4663. Thank you for the review. Ask for Geneva Brooks More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed October 25, 2014

I was in Atlanta for business and wanted to be close to the Congress Center. The room was ok. I put my stuff in the room and took off for my conference. I came back to my room to change for dinner to see ants all over the wall above the desk. I asked for a new room but they... More 

Was this review helpful? Yes 2
Castleberry186, Front Office Manager at Castleberry Inn & Suites - GA Dome, responded to this review

We apologize for your inconvenience, please contact the hotel for a full refund regarding this stay. Drugs are not tolerated at the hotel and we have security on site to address such issues. Again we apologize for your unpleasant stay. Thank you. Ms. Geneva Brooks More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 7, 2014

Rental vehicle was vandalized directly outside of main floor door, no hot water for a day and a half, no WIFI on the third floor, cable TV wasn't properly functioning, desk supervisor, nice until an issue arrives, during the Police investigation the Supervisor left the premises completely, no empathy.. trying to call and get some type of resolve for three... More 

Was this review helpful? Yes 4
Castleberry186, Front Office Manager at Castleberry Inn & Suites - GA Dome, responded to this review

I am glad that we were able to get to the bottom of what happened with your vehicle. Thank you so much for passing on the information. Regards, Geneva Brooks. More 

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