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Hilton Garden Inn Atlanta Midtown

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Traveler (155)
Room & Suite (73)
Videos (1)

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About

#104 of 189 hotels in Atlanta
Location
4.3
Cleanliness
4.2
Service
4.1
Value
3.8
The Hilton Garden Inn Atlanta Midtown is the newest addition to the Midtown market opening in late 2012. The hotel is located at the northeast corner of 10th Street and Williams Street, one block from the midtown MARTA station, in the heart of Midtown Atlanta, with easy access to and from the Downtown Connector. Enjoy a relaxing stay in an inviting Guest Room or upgrade to a Suite with a separate living area, offering a pull-out sofa bed. The hotel features: Complimentary Wireless Internet Service throughout the hotel Full Service Restaurant and Bar, serving breakfast, lunch and dinner:Outdoor Elevated Pool and whirlpool:Expanded Fitness Center:Valet Parking:Adjoining 3000 square feet of meeting space:Mini Fridge, Microwave and Coffee Maker in every guest room:24 hour Business Center:Remote Printing:24 hour Pavilion Pantry convenience store:12 Miles from Hartsfield-Jackson Atlanta International Airport.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Paid private parking on-site
Wifi
Paid internet
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Convenience store
Gift shop
Shops
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Safe
Iron
Coffee / tea maker
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Green
Modern
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
4.0
4.0 of 5 bubbles1,107 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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At Hilton Garden Inn Atlanta Midtown, guests have called out the hotel's prime location for exploring local attractions and dining, although the valet parking fee has been a point of contention for some. While the rooms earn praise for their spaciousness and cleanliness, issues such as noisy air conditioners and malfunctioning fridges have been noted. Service quality seems to vary, with reports of both commendable staff interactions and service lapses. Additionally, the extra charges for breakfast and valet parking have led some guests to question the value proposition of their stay.
Location
Convenient
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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Smel N. Goot wrote a review Feb 2024
Tucson, Arizona1068 contributions661 helpful votes
Nice hotel, great front desk staff, especially night shift. Fitness room below average , really only bikes and treadmills. Food pretty bad. Breakfast food between 9 and 10 am: three hour old pancakes( cold and crunchy), oatmeal that looks like watered dog vomit, but decent fruit. And they charge $15 for this! Communal toiletries which i hate
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Date of stay: February 2024Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded 2 weeks ago
RickeyBobbeh, thank you for sharing your impressions of the Hilton Garden Inn Atlanta Midtown. We're pleased to hear you appreciated the service from our team members, especially during the night shift. We acknowledge the feedback on the fitness amenities and would like to note continuous improvement for our guests. We regret that our breakfast offerings fell short of your expectations, realizing that every palette is different and preferences may vary. We've taken note of your comments regarding communal toiletries. Your feedback is crucial for making necessary enhancements. We look forward to welcoming you back for a better experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dwain P wrote a review Aug 2023
Sarasota, Florida6 contributions1 helpful vote
Hotel's Favorite
Great service from the front Desk Kenny. The breakfast staff was very inviting too everyone and the food was hot and fresh. The room I stayed in was clean and had a great view of the city downtown area. The bar staff at night was very pleasant as well. The Chef Jennifer was such a delight and prepared a great meal. Checked out in lightning speed and jumped in my Uber. Great stay! The entire staff from valet to housekeeping deserve recognition. Management has left a good footprint for other hotels to follow.
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Date of stay: August 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Aug 27, 2023
Dwain P, thank you for sharing your impressive experience at Hilton Garden Inn Atlanta Midtown. It's a pleasure to hear you appreciated our expedient service, the delicious and fresh meals prepared by Chef Jennifer, as well as the captivating city view from your clean room. Our team members, from the kitchen to housekeeping and even valet, are all committed to providing an enjoyable stay for our guests. Your recognition is a major booster for us and we are delighted our dedication has made such an impact on you. We're thrilled we're setting the bar high and we hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ryan K wrote a review Feb 2024
Toronto, Canada64 contributions11 helpful votes
Unfortunate and rather disappointing experience at this Hilton Garden Inn location. Had originally plan to stay for three nights. However, I decided to shorten the trip to two as I was quite uncomfortable and can’t say I felt welcome. My issue with Hilton properties is their new housekeeping policy which cuts housekeeping service to every other day. Daily housekeeping is the sole factor I stay at a hotel vs an airbnb. To make matters worse, I found the attitude of front desk staff to be hostile and condescending. Although the price of the room was fair, their security deposit is $100 per night (exorbitant) and valet parking is $50/day which is unfortunately unavoidable as they don’t offer self parking. No breakfast and when I attempted to place a dinner order, half of the menu wasn’t available. Each and every request such as asking to break a $20 bill for valet / housekeeping gratuities were all denied. By the second day, I had become accustomed to being “sorry, we cannot do….”. Exterior of the building is looking rundown; lights burned out, and the location isn’t very accessible with no Starbucks, laundromat or drug store within walking distance proximity. This marked my last visit to a Hilton property, at least for a very long time anyways. Sad that such a reputable brand is being mismanaged.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Feb 12, 2024
It's regrettable to read about your recent experience. A comfortable and welcoming environment is what we usually strive for, so we're sorry you felt different. Concerning housekeeping, we've adjusted policies in line with the current trends and we're working to refine these further for guest convenience. It's distressing to hear that our team members seemed unaccommodating and we'll certainly remind them of the importance of a friendly, welcoming approach. On another note, our security deposit and valet parking charges reflect the market rates in the city, and we're always available to discuss these aspects beforehand. Your culinary experience is far from typical and we apologize for the inconvenience. Team will verify the issue you experienced placing dinner orders. We're deeply sorry that you had difficulties with access to nearby amenities and we suggest seeking assistance from our front desk for the best local recommendations next time. We're saddened to hear of your decision to reconsider future stays with us but do hope you’ll give us another opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BenNYC231 wrote a review Nov 2023
New York City, New York4 contributions3 helpful votes
There was lukewarm water with little pressure and a tv that cut off after a few minutes. And when issues were reported, they were not repaired. There are many similar accommodations in midtown Atlanta, you should chose those and not this one.
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Date of stay: November 2023Trip type: Traveled as a couple
Room Tip: Parking is valet only and very expensive
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Nov 26, 2023
Ben, we regret to hear about your less than satisfactory experience. It's disheartening to learn we were unable to resolve your concerns with the in-room amenities promptly. We endeavor to ensure our guests have a comfortable and convenient stay and it sounds like this was not the case. We appreciate your feedback and will use it to assess our services in order to improve. We hope for an opportunity to make amends in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Valerie B wrote a review Oct 2023
Atlanta, Georgia1 contribution
The moment I walked through the door I was greeted with the biggest smile and the warmest welcome. The young man at the counter whose name is Rashad was not only friendly and kind, he was professional and knowledgeable. He was paitent (I'm chatty). He added to my wonderful stay. Also, the room was very nice, clean and the bed was comfortable.
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Date of stay: October 2023
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Oct 19, 2023
Greetings, we are thrilled to read about your positive experience at Hilton Garden Inn Atlanta Midtown. It’s great to hear that Rashad's warm welcome and professionalism made your check-in experience pleasant, and that you felt comfortable in your room. Remember, our dedicated team members like Rashad are always ready to assist with a smile. We're looking forward to welcoming you back for another memorable visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Martin B wrote a review Oct 2023
1 contribution
No Service at all at this Hotel Extremly unfriendly staff and bad service for breakfast Quality of food was very poor Cold shower and no warm water available Would not recommend this hotel Will not stay here again
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Date of stay: October 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Oct 14, 2023
Martin, it's disappointing to read about your recent experience. We aim to create an enjoyable atmosphere, provide efficient service, and maintain high gastronomic standards. It's disheartening that your stay did not meet these expectations. We also regret hearing about your issues with the shower. Please know, we'll be utilizing this feedback to aid in continuous improvements. We hope for the chance to reimagine a better experience for you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jacob K wrote a review Aug 2023
1 contribution
Rashad was a great help to me. He made sure the check in and check-out went smooth. He was very professional and eager to please the guests. He was an amazing example of Hilton excellence. Much appreciation to him for all of his hard work.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Aug 20, 2023
Hello, it's wonderful to learn how Rashad was instrumental in making your stay seamless at the Hilton Garden Inn Atlanta Midtown. Your commendation of his professionalism and dedication truly exemplifies our commitment to service. We will share your appreciation with him as it will be a great boost. Thank you for your kind words and we anticipate your next stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Erika E wrote a review Aug 2023
4 contributions
This hotel is terrible!! The outside pool was green, there was a plate and used fork in the trash in our room, the bedding was stained and the bed was uncomfortable. On top of that, the fire alarm went off at 5 telling us all to evacuate (which was apparently a false alarm). We ended up just leaving.
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Date of stay: July 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Aug 13, 2023
Stay208544, we're saddened to read about your less than perfect experience. It's regrettable to know the pool condition and cleanliness weren't up to standard. Additionally, the bed comfort and unexpected early morning alarm definitely must have been a disruption. We truly appreciate your feedback as it helps us identify areas where we can improve. We hope you give us another chance in the future to better meet your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine68287985038 wrote a review Aug 2023
1 contribution
The air conditioner didn't work, they gave me another room and again the air didn't work during my whole stay. They didn't have maintenance and never resolved the problem. The girl in receptionist never gave my me receipt, breakfast was so bad.
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Date of stay: August 2023
Value
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Aug 9, 2023
Your experience certainly does not reflect the standards we aim to achieve. We're very sorry that you faced issues with your room’s air conditioning. Additionally, we acknowledge your feedback regarding our front desk service and breakfast. We will address these concerns to improve future stays for all our guests. Thank you so much for bringing this to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Emily W wrote a review Jul 2023
2 contributions
My wife had a great stay. She was having a rough night and Rashad at the front desk went above and beyond to make her feel special. I called him and he personally went up to her room to deliver a treat. Thanks again to Rashad and the team!
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Date of stay: July 2023
Location
Cleanliness
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from HiltonAtlantaMidGM, Manager at Hilton Garden Inn Atlanta Midtown
Responded Jul 31, 2023
Hello emilywF131ST, We are elated to read your glowing review of Hilton Garden Inn Atlanta Midtown. We're proud to recognize Rashad's exceptional dedication to guest service - he's truly a valuable member of our team. Thank you for acknowledging his efforts. We look forward to welcoming you and your wife back for another memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$137 - $196 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaAtlantaMidtown
NUMBER OF ROOMS
136
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON GARDEN INN ATLANTA MIDTOWN - Updated 2024 Prices & Hotel Reviews (GA)

Frequently Asked Questions about Hilton Garden Inn Atlanta Midtown
Which popular attractions are close to Hilton Garden Inn Atlanta Midtown?
Nearby attractions include Fox Theatre (0.7 miles), High Museum of Art (0.6 miles), and Margaret Mitchell House (0.4 miles).
What are some of the property amenities at Hilton Garden Inn Atlanta Midtown?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
What food & drink options are available at Hilton Garden Inn Atlanta Midtown?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Hilton Garden Inn Atlanta Midtown?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Hilton Garden Inn Atlanta Midtown?
Conveniently located restaurants include South City Kitchen Midtown, Nan Thai Fine Dining, and Steamhouse Lounge.
Are there opportunities to exercise at Hilton Garden Inn Atlanta Midtown?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Atlanta Midtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Atlanta Midtown offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Atlanta Midtown?
Many travelers enjoy visiting Martin Luther King Jr. National Historic Site (2.1 miles), Atlanta History Center (4.1 miles), and Swan House (4.1 miles).
Is Hilton Garden Inn Atlanta Midtown accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.